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Pbx Operator Jobs in Georgia (NOW HIRING)

HEI Hotels and Resorts

PBX Operator

Atlanta, GA · On-site

About Us Join Team Whitley! Located right in the heart of Buckhead with convenient access to the highway and two Marta Train stations, the Whitley has an awe-inspiring view of the city skyline.

AdventHealth

PRN PBX Operator Redmond

Rome, GA · On-site

$14.31 - $21.46/hr

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in ...

AdventHealth

PRN PBX Operator Redmond

Rome, GA

$14.31 - $21.46/hr

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in ...

KSB SE & Co. KGaA

Melt Deck Operator

Grovetown, GA · On-site

Operating cranes GIW Industries, Inc. (A KSB Company) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any ...

KSB SE and Co KGaA

Melt Deck Operator

Grovetown, GA · On-site

Operating cranes GIW Industries, Inc. (A KSB Company) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any ...

KSB SE and Co KGaA

Melt Deck Operator

Grovetown, GA · On-site

Operating cranes GIW Industries, Inc. (A KSB Company) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any ...

Ksb

Melt Deck Operator

Grovetown, GA · On-site

Operating cranes GIW Industries, Inc. (A KSB Company) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any ...

Bass Pro Shops

Switchboard - PT

Augusta, GA · On-site

$14 - $17.75/hr

The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk ... Ability to operate computerized Point of Sale register system and computerized PBX system TRAVEL ...

Bass Pro Shops

Switchboard PT

Augusta, GA · On-site

$14 - $17.75/hr

The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk ... Ability to operate computerized Point of Sale register system and computerized PBX system TRAVEL ...

Universal Health Services

RECEPTIONIST-PRN

Atlanta, GA · On-site

$15.25 - $20/hr

Behavioral Health (Hospital) Receptionist / Switchboard Operator The Behavioral Health (Hospital) Receptionist / Switchboard Operator (PBX) is needed to work PRN (On-Call) on weekends and some ...

Alan B. Miller Medical Center

RECEPTIONIST-PRN

Atlanta, GA · On-site

$15.25 - $20/hr

Behavioral Health (Hospital) Receptionist / Switchboard Operator The Behavioral Health (Hospital) Receptionist / Switchboard Operator (PBX) is needed to work PRN (On-Call) on weekends and some ...

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All JobsPbx Operator JobsPbx Operator Jobs in Georgia

Pbx Operator information

See Georgia salary details

$9

$16

$23

How much do pbx operator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for pbx operator in Georgia is $16.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $18.46 per hour, depending on experience, location, and employer.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

How do you become a Pbx operator?

To become a PBX operator, individuals typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.

Is being a Pbx operator a stressful job?

Being a PBX operator can be moderately stressful due to the need to handle multiple calls efficiently and maintain clear communication. The job often requires attention to detail, good customer service skills, and the ability to work in a fast-paced environment, but it generally involves routine tasks with predictable schedules. Stress levels vary depending on the work environment and call volume.
More about Pbx Operator jobs

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Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in Georgia as of August 2026, with employment types broken down into 17% As Needed, 66% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,120 per year, or $16.9 per hour.

PBX Operator - Midtown

Piedmont Healthcare Inc.

Columbus, GA • On-site

Full-time

Posted 25 days ago

Piedmont Healthcare rating

7.1

Company rating: 7.1 out of 10

Based on 466 frontline employees who took The Breakroom Quiz

381st of 887 rated healthcare providers

Job description

Overview

Title: PBX Operator 

Shift: Variable 

Location: Columbus, Georgia

Experience the advantages of real career change

Join Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You'll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future.

Responsibilities

Operates multiple-call telephone switchboard system; provides routine information as needed and routes calls to appropriate person or location. Operates facility-wide paging system. Responds to codes and alarms in a timely manner. Operates Emergency Communication equipment to c communicate with hospital staff at all locations plus local and state agencies.

QualificationsEducation
  • H.S. Diploma or General Education Degree (GED) Required
Work Experience
  • 1 year PBX experience Preferred
  • Experience working in a healthcare setting Preferred
Licenses and Certifications
  • None Required
Business Unit : Company NamePiedmont Columbus MidtownEmployment Type: FULL_TIME

What Piedmont Healthcare employees say

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Hours and flexibility

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