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Pbx Operator Jobs in Georgia (NOW HIRING)

Piedmont Healthcare Inc.

PBX Operator

Cartersville, GA · On-site

S. Diploma or General Education Degree (GED) Required Work Experience * 1 year PBX experience Preferred * Experience working in a healthcare setting Preferred Licenses and Certifications * None ...

Hyatt

PBX - Telephone Operator

Savannah, GA · On-site

The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel. This Candidate may also ...

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Pbx Operator information

See Georgia salary details

$9

$16

$23

How much do pbx operator jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for pbx operator in Georgia is $16.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $18.46 per hour, depending on experience, location, and employer.

Is a PBX operator the same as a receptionist?

A PBX operator is responsible for managing internal and external phone systems, routing calls, and operating communication equipment, often requiring technical skills. A receptionist typically handles front-desk duties, greeting visitors, and performing administrative tasks. While both roles involve phone communication, they have different primary responsibilities and skill sets.

What jobs pay 4000 a week without a degree?

A Pbx Operator typically earns less than $4,000 per week, but high-paying roles without a degree include commercial pilots, real estate brokers, and sales managers, who often rely on experience and skills rather than formal education. These jobs may require specialized training, certifications, or licenses and often involve sales, technical skills, or management responsibilities.

What does a PBX operator do?

A PBX operator manages the internal telephone system for an organization, connecting calls, transferring callers, and handling inquiries. They often use a console or phone system and may need good communication skills and knowledge of the company's phone infrastructure.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

What are PBX Operators?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are some common challenges PBX Operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

Is being a PBX operator hard?

Being a PBX operator involves managing multiple phone lines, routing calls, and providing customer service, which requires good communication skills and attention to detail. The job typically involves shift work and may require basic technical knowledge of phone systems, but it is generally considered manageable with proper training. The difficulty level varies depending on the work environment and individual experience.

What are the key skills and qualifications needed to thrive as a PBX Operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.
More about Pbx Operator jobs
What are the most commonly searched types of Pbx Operator jobs in Georgia? The most popular types of Pbx Operator jobs in Georgia are:
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What job categories do people searching Pbx Operator jobs in Georgia look for? The top searched job categories for Pbx Operator jobs in Georgia are:
What cities in Georgia are hiring for Pbx Operator jobs? Cities in Georgia with the most Pbx Operator job openings:
What are popular job titles related to Pbx Operator jobs in GA? For Pbx Operator jobs in GA, the most frequently searched job titles are:
Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in Georgia as of July 2026, with employment types broken down into 44% Full Time, 53% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $35,120 per year, or $16.9 per hour.
PBX Operator - Midtown

PBX Operator - Midtown

Piedmont Healthcare Inc.

Columbus, GA

Full-time

Posted 3 days ago

Piedmont Healthcare rating

7.1

Company rating: 7.1 out of 10

Based on 463 frontline employees who took The Breakroom Quiz

374th of 890 rated healthcare providers

Job description

Overview

Title: PBX Operator 

Shift: Variable 

Location: Columbus, Georgia

Experience the advantages of real career change

Join Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You'll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future.

Responsibilities

Operates multiple-call telephone switchboard system; provides routine information as needed and routes calls to appropriate person or location. Operates facility-wide paging system. Responds to codes and alarms in a timely manner. Operates Emergency Communication equipment to c communicate with hospital staff at all locations plus local and state agencies.

QualificationsEducation
  • H.S. Diploma or General Education Degree (GED) Required
Work Experience
  • 1 year PBX experience Preferred
  • Experience working in a healthcare setting Preferred
Licenses and Certifications
  • None Required
Business Unit : Company NamePiedmont Columbus MidtownEmployment Type: FULL_TIME

What Piedmont Healthcare employees say

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