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Answering Service Operator Jobs in Georgia (NOW HIRING)

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Dermatologist - $800000.00

Atlanta, GA · On-site

$350K - $400K/yr

Physician-owned, supportive, and efficiently operated environment * Minimal on-call duties (phone support only, answering service in place) * Work hours: Monday-Friday, 8:00 AM - 5:00 PM * Flexible ...

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Dermatologist - $800000.00

Decatur, GA

$800K/yr

Physician-owned, supportive, and efficiently operated environment * Minimal on-call duties (phone support only, answering service in place) * Work hours: Monday-Friday, 8:00 AM - 5:00 PM * Flexible ...

City of Americus

HEAVY EQUIPMENT MECHANIC

Americus, GA

$24 - $31.50/hr

... answering service calls, operating a wide variety of machinery, equipment and tools, following safety precautions of the trade involving the handling, usage and disposing of oils, solvents and other ...

City of Americus

HEAVY EQUIPMENT MECHANIC

Americus, GA · On-site

$24 - $31.50/hr

... answering service calls, operating a wide variety of machinery, equipment and tools, following safety precautions of the trade involving the handling, usage and disposing of oils, solvents and other ...

Titan Corp US

Leasing Consultant

Norcross, GA

$15.50 - $18.50/hr

Check the answering service for messages and follow up on all messages, as necessary. Visually ... This can include, but is not limited to, picking up trash off the ground, operating the trash ...

Titan Corp US

Leasing Consultant

Norcross, GA

$15.50 - $18.50/hr

Check the answering service for messages and follow up on all messages, as necessary. Visually ... This can include, but is not limited to, picking up trash off the ground, operating the trash ...

Titan Corp US

Leasing Consultant

Sandy Springs, GA · On-site

$15.75 - $18.75/hr

Check the answering service for messages and follow up on all messages, as necessary. Visually ... This can include, but is not limited to, picking up trash off the ground, operating the trash ...

Titan Corp US

Leasing Consultant

Duluth, GA

$15.25 - $18/hr

Check the answering service for messages and follow up on all messages, as necessary. Visually ... This can include, but is not limited to, picking up trash off the ground, operating the trash ...

Titan Corp US

Leasing Consultant

Duluth, GA

$15.25 - $18/hr

Check the answering service for messages and follow up on all messages, as necessary. Visually ... This can include, but is not limited to, picking up trash off the ground, operating the trash ...

Titan Corp US

Leasing Consultant

Marietta, GA

$15.75 - $18.50/hr

Check the answering service for messages and follow up on all messages, as necessary. Visually ... This can include, but is not limited to, picking up trash off the ground, operating the trash ...

Titan Corp US

Leasing Consultant

Marietta, GA

$15.75 - $18.50/hr

Check the answering service for messages and follow up on all messages, as necessary. Visually ... This can include, but is not limited to, picking up trash off the ground, operating the trash ...

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All JobsAnswering Service Operator JobsAnswering Service Operator Jobs in Georgia

Answering Service Operator information

See Georgia salary details

$10

$12

$13

How much do answering service operator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for answering service operator in Georgia is $12.18, according to ZipRecruiter salary data. Most workers in this role earn between $11.35 and $12.98 per hour, depending on experience, location, and employer.

What is an answering service operator?

An answering service operator is a professional who answers phone calls on behalf of businesses or individuals, often outside of regular business hours. They handle messages, provide information, transfer calls, and sometimes schedule appointments or offer basic customer support. Operators are trained to follow specific protocols and scripts based on the client's needs, ensuring that callers receive courteous and accurate assistance. This role is essential for businesses that want to maintain 24/7 availability without having in-house staff at all times.

What is the average pay for answering service operators?

The average pay for answering service operators typically ranges from $10 to $15 per hour, depending on experience, location, and the employer. Some positions may offer additional benefits or shift differentials for night or weekend work.

What is the difference between Answering Service Operator vs Customer Service Representative?

AspectAnswering Service OperatorCustomer Service Representative
CredentialsTypically no formal certifications requiredOften requires customer service or communication training
Work EnvironmentCall centers, remote or office settingsRetail, call centers, office settings
Employer & IndustryAnswering service companies, healthcare, emergency servicesRetail, tech, finance, healthcare
Search & Comparison IntentFocus on call handling, message taking, emergency responseFocus on customer interaction, issue resolution

Answering Service Operators primarily handle incoming calls, take messages, and may respond to emergencies, often working in call centers or remote setups. Customer Service Representatives engage directly with customers to resolve issues, provide product information, and support sales. While both roles involve communication skills, Answering Service Operators focus more on call management and message accuracy, whereas Customer Service Representatives emphasize customer interaction and problem-solving.

What are some common challenges answering service operators face and how can they be managed?

Answering Service Operators often handle high call volumes and must quickly adapt to various client industries, which can be challenging. Managing stress, maintaining professionalism, and ensuring accurate message delivery are key aspects of the role. Many operators find it helpful to develop strong multitasking and active listening skills, as well as to stay organized through digital tools provided by their employer. Regular feedback from supervisors and collaboration with team members also support continuous improvement and job satisfaction.

What does an answering service operator do?

Answering service operators handle inbound calls for their clients, either through a switchboard or in a call center. As an answering service operator, your job duties include courteously greeting callers, determining the reason for their call, and answering questions or directing their requests to a different department as necessary. Some answering service operators oversee multiple phone lines, so being organized and able to multitask is required. You must also keep a log of the calls in a spreadsheet or database, entering notes and contact information about the call. You sometimes need to take further action, such as contacting a supervisor to resolve difficult situations. Answering service operators may work during regular business hours, or they may receive calls and take messages after-hours.

What are the key skills and qualifications needed to thrive as an answering service operator, and why are they important?

To thrive as an Answering Service Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with multi-line phone systems and call center software is typically required. Strong interpersonal skills, patience, and attention to detail help operators handle a variety of callers and situations effectively. These skills ensure efficient, accurate message delivery and provide a positive experience for both callers and clients.
More about Answering Service Operator jobs
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Answering Service Operator jobs near you
Infographic showing various Answering Service Operator job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $25,331 per year, or $12.2 per hour.

Call Operations Specialist, Part-time

Piedmont Healthcare Inc.

Athens, GA • On-site

Part-time

Re-posted 7 days ago

Piedmont Healthcare rating

7.1

Company rating: 7.1 out of 10

Based on 465 frontline employees who took The Breakroom Quiz

377th of 887 rated healthcare providers

Job description

Overview

Experience the advantages of real career change  

Join Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You'll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future. 

ResponsibilitiesThis position serves as a main switchboard telephone operator for Piedmont Athens Regional, the Piedmont Athens Regional Physician Answering Service, emergent public broadcasting within the main facility, and Public Safety dispatch.QualificationsEducation
  • H.S. Diploma or General Education Degree (GED) Required
Work Experience
  • 1 year of previous call center, operator, dispatching, or related office experience Required
Licenses and Certifications
  • None Required
Business Unit : Company NamePiedmont Athens Regional HospitalEmployment Type: PART_TIME

What Piedmont Healthcare employees say

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