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Telephone Operator Jobs in Georgia (NOW HIRING)

Home Depot

Sr Analyst, Investor Relations

Atlanta, GA · On-site

Examples include: telephone operator and file clerk * Typically requires overnight travel less than 10% of the time. Minimum Qualifications: * Must be eighteen years of age or older. * Must be ...

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Telephone Operator information

See Georgia salary details

$7

$15

$21

How much do telephone operator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for telephone operator in Georgia is $15.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.44 per hour, depending on experience, location, and employer.

What does a telephone operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

How does a telephone operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.
What are the most commonly searched types of Telephone Operator jobs in Georgia? The most popular types of Telephone Operator jobs in Georgia are:
What are popular job titles related to Telephone Operator jobs in Georgia? For Telephone Operator jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Telephone Operator jobs in Georgia look for? The top searched job categories for Telephone Operator jobs in Georgia are:
What cities in Georgia are hiring for Telephone Operator jobs? Cities in Georgia with the most Telephone Operator job openings:
What are popular job titles related to Telephone Operator jobs in GA? For Telephone Operator jobs in GA, the most frequently searched job titles are:
Telephone Operator jobs near you
Infographic showing various Telephone Operator job openings in Georgia as of August 2026, with employment types broken down into 52% Full Time, 46% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $31,367 per year, or $15.1 per hour.

Call Operations Specialist, Part-time

Piedmont Healthcare Inc.

Athens, GA • On-site

Part-time

Re-posted 10 days ago

Piedmont Healthcare rating

7.1

Company rating: 7.1 out of 10

Based on 466 frontline employees who took The Breakroom Quiz

379th of 887 rated healthcare providers

Job description

Overview

Experience the advantages of real career change  

Join Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You'll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future. 

ResponsibilitiesThis position serves as a main switchboard telephone operator for Piedmont Athens Regional, the Piedmont Athens Regional Physician Answering Service, emergent public broadcasting within the main facility, and Public Safety dispatch.QualificationsEducation
  • H.S. Diploma or General Education Degree (GED) Required
Work Experience
  • 1 year of previous call center, operator, dispatching, or related office experience Required
Licenses and Certifications
  • None Required
Business Unit : Company NamePiedmont Athens Regional HospitalEmployment Type: PART_TIME

What Piedmont Healthcare employees say

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