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Remote Telephone Operator Jobs in Georgia (NOW HIRING)

Harris

$26/hr

Effectively responds to emails, telephone calls, voicemails, Microsoft Teams messages, and ... Demonstrates the ability to learn new systems quickly and develop proficient operating skills ...

Harris

$26/hr

Effectively responds to emails, telephone calls, voicemails, Microsoft Teams messages, and ... Demonstrates the ability to learn new systems quickly and develop proficient operating skills ...

Nexora Talent

Remote- Customer Experience Service

Atlanta, GA · Remote

$15.50 - $21/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Georgia

Remote Telephone Operator information

See Georgia salary details

$7

$15

$21

How much do remote telephone operator jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote telephone operator in Georgia is $15.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telephone Operator, and why are they important?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are remote telephone operators?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are the most commonly searched types of Telephone Operator jobs in Georgia? The most popular types of Telephone Operator jobs in Georgia are:
What are popular job titles related to Remote Telephone Operator jobs in Georgia? For Remote Telephone Operator jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Georgia look for? The top searched job categories for Remote Telephone Operator jobs in Georgia are:
What cities in Georgia are hiring for Remote Telephone Operator jobs? Cities in Georgia with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Georgia as of July 2026, with employment types broken down into 71% Full Time, 21% Part Time, 4% Temporary, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $31,367 per year, or $15.1 per hour.
Remote Support Service Specialist

Remote Support Service Specialist

CEG Solutions

Dunwoody, GA • Remote

$28 - $35/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 17 days ago

Job description


Join Us At CEG Solutions LLC Where Great Service Meet Great People!

One Of the most important objective at CEG Solutions LLC is to be the most trusted property management partner by delivering exceptional results for our client and enhancing the quality of life for our residents.

Our Motto: Great Service, Great Workers. We are committed to doing what is right and our sense of responsibility and cooperation build communities where residents feel at home and coworkers are inspired to develop their intellectual ability to attend to customers better and give a premium service.

As we grow further, we are actively looking to add a Remote Support Services Specialist to our growing support staff. This Role at CEG Solutions LLCwill provide you with the opportunity to make a meaningful difference in supporting residents, property teams and internal operations whilst helping deliver a great service experience CEG is famously Known for.

CEG Solutions LLC Job Position Summary.

The Remote Support Services Specialist is the first point of contact for residents, prospective High Value clients, Individual companies, vendors, property teams, internal departments and all energy solution based enquires. This position provides professional support, organizes service requests, maintains accurate records, and assists with daily operating duties.

The right candidate is very orgnized, comfortable with multi tasking, customer service and customer Relations, must be able to work independeltly in a remote enviiroment.

Main responsibilities Include:

  • Resident and Client Services
  • Assist residents, consumers, and vendors with telephone, e-mail and online communications inquiries.
  • Provide timely and Professional solutions based service
  • Assist with service inquiries, account questions, scheduling, general needs
  • Deliver a good customer experience through clear and transparent communication and make sure to refer difficult or other issues to the appropriate departments for proper handling.
  • Coordinating Services
  • Coordinates and tracks service requests from start to finish.
  • Schedule appointments, update residents and property teams.
  • Ensure timely follow up by liaising with internal departments and service suppliers;
  • Keep track of service history and open requests.
  • Support business processes that enhance service delivery and resident satisfaction.

Administrative Support:

  • Maintain accurate records of residents, vendors, and services to ensure corporate systems are up to date.
  • Data entry, records management and administrative support.
  • Report and record keeping for support activities.
  • Comply with Company policies, practices and data privacy standards.
  • Together we work
  • Work with property management teams and other internal departments.
  • Participate in team meetings, training and professional development opportunities.
  • Identify process improvement and service quality possibilities.
  • Help build a good, collaborative and service culture in the workplace.

Required Qualifications:

  • GED or high school diploma or equivalent.
  • Minimum one year experience in customer service, administrative support, resident services, operations support, scheduling or related field.
  • Excellent written and verbal communication skills.
  • Excellent organizational and time management skills. Strong organizational and multi-tasking skills.
  • Attention to detail and a devotion to accuracy.
  • Experience with Microsoft Office Suite, Google Workspace and web based business applications.
  • A good high speed internet connection and a dedicated work area.
  • Independent, self-starting, and able to connect with a distant team.
  • Preferred Qualifications A. A. or B. A.
  • Experience in property management, multi-family housing, resident services, hospitality, customer assistance or other relevant businesses.
  • Experience using CRM, ticketing, property management or customer service software.
  • Experience working with remote/distributed teams. Excellent dispute resolution and problem solving skills.

What is success?

  • Successful Support Services Specialists are always:
  • Provide great resident and client experience.
  • Keep records accurate and clean.
  • Troubleshoot difficulties proactively and efficiently.
  • Deliver on productivity, quality and service objectives.
  • Operational excellence and team support goals.
  • Advantages - CEG Solutions LLC is dedicated to the healthy growth and overall well-being of our associates.

Benefits at CEG Solutions LLC :

  • Salary: Competitive.
  • Home office setting and flexible working
  • Medical, Dental & Vision Insurance 401(k) business match retirement plan.
  • Vacations & Time Off
  • EAP, Employee Assistance Program Professional Development Reimbursement
  • Opportunities for training and career advancement at all times.
  • Staff health & wellness services
  • Collaborative and inclusive work environment to grow our employees to the best of our abilities

Why Join CEG Solutions LLC Team.

Our CEG Solutions principles are easy. The Right Thing. Do work you can be proud of. Be a great place to work.

We have a proud history of providing a place where individuals can develop great professions, construct healthy communities and make a difference every day.

If you are a people person, enjoy helping others, solving problems, and giving outstanding service as a team player, we want to hear from you

Equal Opportunity Employer.

CEG Solutions LLC is an Equal Opportunity Employer. We work to create a diverse, inclusive and inviting environment. Qualified applicants shall be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, handicap, genetic information or veteran status in accordance with applicable laws.

Employment Type: FULL_TIME

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