ZipRecruiter

Log In

2

Remote Telephone Operator Jobs in Athens, GA (NOW HIRING)

All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Athens, GA

Remote Telephone Operator information

See Athens, GA salary details

$8

$17

$24

How much do remote telephone operator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote telephone operator in Athens, GA is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Athens, GA? For Remote Telephone Operator jobs in Athens, GA, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Athens, GA look for? The top searched job categories for Remote Telephone Operator jobs in Athens, GA are:
What cities near Athens, GA are hiring for Remote Telephone Operator jobs? Cities near Athens, GA with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you

Entry Level Benefits Coordinator / Customer Rep.

Globe Life American Income Schreiter Organization

Athens, GA • On-site, Remote

$54K - $110K/yr

Full-time

Re-posted 8 days ago

Job description

Entry-Level | No Experience Required

Looking for a rewarding career with unlimited growth potential? The Schreiter Agency is expanding and we're seeking motivated individuals to join our Customer Benefits team! No prior experience is needed - just a strong work ethic, ambition, and a passion for helping others.

Competitive Income: Earn $54,000-$110,000+ in your first year, with excellent benefits and uncapped bonus opportunities.

About Schreiter Agency

For over 65 years, Schreiter Agency has served as a trusted 100% union label company, partnering with more than 30,000 unions nationwide.

We are committed to integrity, transparency, and exceptional customer service, ensuring every member receives the support and protection they deserve.

What You'll Do
  • Assist union members who have requested their benefits package
  • Communicate professionally to ensure clients receive the coverage they qualify for
  • Build and maintain relationships with new and existing members
  • Work independently while contributing to team performance goals
  • Adapt to new training, tools, and strategies in a fast-paced environment
What You'll Need to Succeed

No experience or degree required - we train you fully
Strong communication skills and a client-focused mindset
Self-motivated, goal-oriented, and able to work both independently and within a team
Coachable attitude with the ability to learn and adapt
Access to a Microsoft-based computer capable of running Zoom Workplace & a reliable internet connection for remote work

What We Offer

Hands-on, one-on-one training with a dedicated supervisor from day one
Weekly mentorship sessions with the organization's owner
Remote work flexibility - work from home or anywhere in the world
Weekly & daily pay options, plus multiple uncapped bonus opportunities
Ranked #24 Happiest Company to Work For
Rapid career advancement - we only promote from within, based on performance
Healthcare benefits
Lifetime vested residual income - build long-term financial security
High-energy, collaborative, and supportive team culture
Partnerships with labor unions, credit unions, and trade associations

If you're ready for a high-impact career with limitless potential, apply today!

Employment Type: FULL_TIME

Apply