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Communication Operator Jobs (NOW HIRING)

Tuskegee University

$44K - $57K/yr

Position Information Position Title Part-Time Police Communication Operator Status Part Time Job Summary This is a CONTINUOUS OPEN ANNOUNCEMENT The Police Communication Operator communications ...

Pascua Yaqui Tribe

Communications Operator

Tucson, AZ

$40K/yr

The Communication Operator enters and maintains call records and any related documents in both electronic and paper format. Principle Duties and Responsibilities Answer emergency calls and dispatches ...

City of Edinburg

Communications Operator

Edinburg, TX · On-site

$18.95/hr

Communications Operator City of Edinburg in Edinburg, TX is actively seeking a dedicated ... Do you have excellent oral and written communication skills? Are you attentive to detail? Do you ...

City of Burbank, CA

COMMUNICATIONS OPERATOR

Burbank, CA · On-site

$68K - $94K/yr

Please see position titled "Communications Operator - Lateral" for details. The City of Burbank will not release the written exam pass point until after all applicants have been notified of the ...

RWJBarnabas Health

Communications Operator

Long Branch, NJ · On-site

$17.12 - $19.06/hr

Communications Operator Location: Monmouth Medical Center Department Name: IT&S Telecommunications Req #: 0000255630 Status: Hourly Shift: Evening Pay Range: $17.12 - $19.06 per hour Pay Transparency:

RWJBarnabas Health

Communications Operator

Long Branch, NJ · On-site

$17.12 - $19.06/hr

Communications Operator Location: Monmouth Medical Center Department Name: IT&S Telecommunications Req #: 0000255630 Status: Hourly Shift: Evening Pay Range: $17.12 - $19.06 per hour Pay Transparency:

RWJBarnabas Health

Communications Operator

Long Branch, NJ · On-site

$17.12 - $19.06/hr

Communications Operator Location: Monmouth Medical Center Department Name: IT&S Telecommunications Req #: 0000255631 Status: Hourly Shift: Night Pay Range: $17.12 - $19.06 per hour Pay Transparency:

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Communication Operator information

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$10

$23

$44

How much do communication operator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for communication operator in the United States is $23.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.96 per hour, depending on experience, location, and employer.

What is a communication operator?

Communication Operators are professionals responsible for managing and directing communications within an organization or between organizations and the public. They operate communication equipment such as radios, telephones, and computers to dispatch information, relay messages, and coordinate responses, especially in emergency situations. Communication Operators play a critical role in ensuring that information is accurately and efficiently transmitted to the right parties. Their work is essential in fields like emergency services, security, transportation, and large organizations where constant communication is necessary.

What are the key skills and qualifications needed to thrive as a communication operator, and why are they important?

To excel as a Communication Operator, you need strong verbal and written communication skills, quick decision-making abilities, and a high school diploma or equivalent. Familiarity with radio dispatch systems, computer-aided dispatch (CAD) software, and emergency response protocols is typically required. Exceptional multitasking, stress management, and attention to detail are vital soft skills for this role. These competencies ensure accurate information relay, effective coordination, and timely response in high-pressure situations.

What are some common challenges communication operators face during high-pressure situations, and how can they effectively manage them?

Communication Operators often encounter high-pressure scenarios, such as emergency calls or critical incidents, where quick thinking and calm decision-making are essential. Managing multiple calls, relaying accurate information, and prioritizing tasks can be challenging when the workload spikes. To handle these situations effectively, operators rely on strong organizational skills, thorough training in protocols, and support from their team. Regular debriefings and ongoing professional development also help operators improve their stress management and communication abilities.

What is the difference between Communication Operator vs Radio Dispatcher?

AspectCommunication OperatorRadio Dispatcher
CredentialsTypically requires a high school diploma or equivalent; certifications varySimilar requirements; often includes specialized radio operation training
Work EnvironmentCall centers, customer service, emergency communication centersEmergency services, transportation hubs, public safety agencies
Employer & IndustryTelecom companies, emergency services, government agenciesPolice, fire departments, transit authorities
Search & Comparison IntentOften compared for communication roles in customer service or emergency responseCompared for roles involving dispatching and radio communication in public safety

Communication Operators and Radio Dispatchers share similar skills in radio communication and customer service, but they differ mainly in their work environments and specific responsibilities. Communication Operators often handle general communication tasks in call centers or customer service, while Radio Dispatchers focus on coordinating emergency or transportation services via radio. Both roles require similar certifications and are vital in their respective industries.

More about Communication Operator jobs

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Cities with the most Communication Operator job openings:

Who are the top companies hiring for Communication Operator jobs?

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What states have the most Communication Operator jobs?

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What are popular job titles related to Communication Operator jobs?

For Communication Operator jobs, the most frequently searched job titles are:

Communication Operator jobs near you
Infographic showing various Communication Operator job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $48,481 per year, or $23.3 per hour.

Communication Operator

Salem, OR • On-site

Salem Health Hospitals and Clinics
See more jobs at Salem Health Hospitals and Clinicsexternal

Full-time

Re-posted 27 days ago

Key responsibilities

  • Operate the hospital switchboard system by answering and directing calls to appropriate departments or individuals.

  • Record, prioritize, and relay messages for healthcare staff according to established procedures.

  • Activate emergency codes and notify appropriate personnel during critical situations.

Job description

Location: Salem Hospital, 665 Winter Street SE, Salem, Oregon 97303
Department: Solution Center
Position Type: Unscheduled/Per-Diem, Non-Exempt
Schedule: Staggered shifts starting between the hours of 5:00 am - 10:00 pm, variable call coverage
Your role with us
The communication operator at Salem Health plays a vital role in ensuring seamless communication across our health system. As the first point of contact for patients, visitors, providers, and staff, you will manage the hospital's switchboard, accurately process messages, coordinate emergency communications, monitor critical alarm systems, and support on-call scheduling. This role is ideal for a detail-oriented professional who remains calm under pressure, communicates with confidence, and thrives in a fast-paced healthcare environment where every interaction matters.
What you'll do
  • Operate the hospital switchboard system by promptly answering and directing calls to the appropriate location department or individual.
  • Manage multiple phone lines efficiently while maintaining composure, accuracy, and exceptional service.
  • Record, prioritize, and relay messages for physicians, advanced practice providers, nurses, allied health professionals, and other healthcare staff according to established procedures and communication preferences.
  • Activate emergency codes promptly and accurately, notifying appropriate medical staff, security personnel, and emergency response teams while remaining calm during critical situations.
  • Participate in projects to improve processes and eliminate waste in workflows.
  • Perform other duties as assigned by Solution Center Leadership.

Required qualifications
  • One year of contact center experience or one year of customer service experience.

Additional Information
  • Success in this role is built upon the ability to remain flexible in response to unexpected changes in work volume and scheduling.
  • A strong aptitude for technology is essential, as candidates will thrive by demonstrating the ability to operate various machines and equipment including computers, telephone consoles and radio paging systems.

Total rewards package
Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations, and professional growth. Click here for details.
Why Salem Health?
Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.
We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you'll find more than a job, you'll find purpose, connection, and room to thrive.
Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.
Salem Health Hospitals and Clinics is committed to providing access, equal opportunity, and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.

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