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Communication Operator Jobs in Virginia (NOW HIRING)

Operating within a fast-paced acquisition environment, we benefit from streamlined authorities and ... Provide space communications engineering support for space systems including mesh communication ...

... operating equipment, and assisting in the transportation of various materials. Proper lifting ... communicate in English. * May use a standard ladder without exceeding the weight limit while ...

Operating within a fast-paced acquisition environment, we benefit from streamlined authorities and ... Provide space communications engineering support for space systems including mesh communication ...

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Communication Operator information

See Virginia salary details

$10

$23

$43

How much do communication operator jobs pay per hour?

As of May 31, 2026, the average hourly pay for communication operator in Virginia is $23.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Communication Operator, and why are they important?

To excel as a Communication Operator, you need strong verbal and written communication skills, quick decision-making abilities, and a high school diploma or equivalent. Familiarity with radio dispatch systems, computer-aided dispatch (CAD) software, and emergency response protocols is typically required. Exceptional multitasking, stress management, and attention to detail are vital soft skills for this role. These competencies ensure accurate information relay, effective coordination, and timely response in high-pressure situations.

What are some common challenges Communication Operators face during high-pressure situations, and how can they effectively manage them?

Communication Operators often encounter high-pressure scenarios, such as emergency calls or critical incidents, where quick thinking and calm decision-making are essential. Managing multiple calls, relaying accurate information, and prioritizing tasks can be challenging when the workload spikes. To handle these situations effectively, operators rely on strong organizational skills, thorough training in protocols, and support from their team. Regular debriefings and ongoing professional development also help operators improve their stress management and communication abilities.

What are Communication Operators?

Communication Operators are professionals responsible for managing and directing communications within an organization or between organizations and the public. They operate communication equipment such as radios, telephones, and computers to dispatch information, relay messages, and coordinate responses, especially in emergency situations. Communication Operators play a critical role in ensuring that information is accurately and efficiently transmitted to the right parties. Their work is essential in fields like emergency services, security, transportation, and large organizations where constant communication is necessary.

What is the difference between Communication Operator vs Radio Dispatcher?

AspectCommunication OperatorRadio Dispatcher
CredentialsTypically requires a high school diploma or equivalent; certifications varySimilar requirements; often includes specialized radio operation training
Work EnvironmentCall centers, customer service, emergency communication centersEmergency services, transportation hubs, public safety agencies
Employer & IndustryTelecom companies, emergency services, government agenciesPolice, fire departments, transit authorities
Search & Comparison IntentOften compared for communication roles in customer service or emergency responseCompared for roles involving dispatching and radio communication in public safety

Communication Operators and Radio Dispatchers share similar skills in radio communication and customer service, but they differ mainly in their work environments and specific responsibilities. Communication Operators often handle general communication tasks in call centers or customer service, while Radio Dispatchers focus on coordinating emergency or transportation services via radio. Both roles require similar certifications and are vital in their respective industries.

What are popular job titles related to Communication Operator jobs in Virginia? For Communication Operator jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Communication Operator jobs in Virginia look for? The top searched job categories for Communication Operator jobs in Virginia are:
COMMUNICATIONS OPERATOR

Full-time

Posted 9 days ago


Virginia Alcoholic Beverage Control Authority rating

4.9

Company rating: 4.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

631st of 640 rated public administrative organizations


Job description

COMMUNICATIONS OPERATOR
Job no: 5104815
Work type: Full-Time (Salaried)
Location: Williamsburg, Virginia
Categories: Public Safety
Title: COMMUNICATIONS OPERATOR
State Role Title: Emergency Coordinator I
Hiring Range: Negotiable, Commensurate with Experience
Pay Band: 3
Agency: Dept Behavioral Health/Develop
Location: Eastern State Hospital
Agency Website: Jobs.virginia.gov
Recruitment Type: General Public - G
Job Duties
Provide a customer service oriented central reception function for the hospital that disseminates routine and emergency incident information. 24 hours a day/7 day a week. Mobilize emergency services and personnel in response to crisis situations involving life or property. This position is considered essential personnel and would be required to work in the event of an emergency, pandemic, or facility need. All ESH positions are required to work different shifts to include nights, weekends and holidays, and/or overtime as requested.
Successful candidate should possess:
• Be able to satisfactorily complete or resolve simultaneous requests or tasks.
• Extensive years of experience in customer service with the ability to communicate clearly and
• professionally both verbally and in writing.
• Possess a strong work ethic and team player mentality.
• Ability to be flexible and able to work rotating shifts as well as weekends, holidays and occasional overtime.
• Ability to act in the capacity of essential personnel during emergency/crisis situations.
Minimum Qualifications
Experience providing customer service.
Able to attend Telecommunications School at the Hampton Roads Criminal Justice Academy after start of employment.
Additional Considerations
Experience using multi-line telephone system and various office equipment.
Experience in a medical setting.
Experience in a Security Control Center.
Experience dispatching calls for security or law enforcement.
Experience monitoring fire alarm systems.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
Contact Information
Name: EASTERN STATE HOSPITAL
Phone: 757-208-7717
Email: Email application material not accepted
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Advertised: 12 May 2026 Eastern Daylight Time
Applications close:
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