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Police Communications Operator Jobs (NOW HIRING)

Marylandconnect

$21.75/hr

JR101955 Police Communications Operator (Open) Department: FSU University Police, Police Commun Oper, Lead | JM Position Type: Temporary (Fixed Term) Open Date: 06-29-2026 Close Date: $21.75/hour ...

Unf

Police Communications Operator

Jacksonville, FL · On-site

$17.53/hr

Department University Police Department Compensation $17.53 Hourly General Description / Primary Purpose The Police Communications Operator (PCO) provides critical non-sworn support services to law ...

Tuskegee University

$44K - $57K/yr

... Operator communications activities necessary for providing emergency and non-emergency police ... services. This position receives, prioritizes, and determines the appropriate disposition of ...

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Police Communications Operator information

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$33.5K

$55.1K

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How much do police communications operator jobs pay per year?

As of Jul 20, 2026, the average yearly pay for police communications operator in the United States is $55,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $62,000.00 per year, depending on experience, location, and employer.

What qualifications do you need to become a police dispatcher?

To become a police communications operator, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to work under pressure. Some agencies require completion of dispatch training programs and certification in emergency medical or fire dispatch, along with background checks and sometimes a typing speed requirement.

What is the difference between Police Communications Operator vs Emergency Dispatcher?

AspectPolice Communications OperatorEmergency Dispatcher
Required CredentialsHigh school diploma, communication training, certificationsHigh school diploma, emergency communication training, certifications
Work EnvironmentPolice stations, dispatch centersEmergency call centers, dispatch hubs
Employer & IndustryLaw enforcement agenciesPublic safety agencies, emergency services
Search & Comparison IntentSimilar roles, communication dutiesEmergency response coordination

Both Police Communications Operators and Emergency Dispatchers handle emergency calls and coordinate responses. While their roles overlap in communication and certification requirements, Police Communications Operators typically work within police stations focusing on law enforcement support, whereas Emergency Dispatchers may serve broader emergency services like fire and medical. Understanding these differences helps job seekers identify the right career path in public safety communication roles.

How does a Police Communications Operator typically handle high-stress situations, and what support is available from the team?

Police Communications Operators frequently manage urgent and high-pressure scenarios, such as dispatching officers to emergencies or handling multiple calls simultaneously. To navigate these challenges, operators receive extensive training in stress management, effective communication, and crisis protocols. Team members often work closely together in a supportive environment, with supervisors and colleagues providing guidance and backup when necessary. Many agencies also offer access to counseling services and peer support programs to help operators maintain their well-being.

What Does a Police Communications Operator Do?

As a police communications operator, you manage a police department’s response logistics by answering 911 calls, determining whether or not a situation is an emergency, and functioning as a dispatcher for the department. Most police communications operators categorize and monitor calls, decide which police officers to contact about each issue, and help deliver important information like license plate numbers and warrant statuses. Some duties and responsibilities vary based on the department, but answering phones is a consistent part of this job. Police communications dispatchers are also known as communications officers and 911 dispatchers, but should not be confused with general 911 operators who also work with fire, medical, and other emergency services.

What are Police Communications Operators?

Police Communications Operators, also known as dispatchers, are professionals responsible for receiving and processing emergency and non-emergency calls for police assistance. They gather critical information from callers, relay details to officers in the field, and coordinate the appropriate response using radio, telephone, and computer systems. These operators play a vital role in public safety by ensuring that help is dispatched quickly and efficiently, often remaining calm under pressure and multitasking in fast-paced environments.

Is it hard to be hired as a 911 dispatcher?

Becoming a police communications operator or 911 dispatcher typically requires completing a training program, passing written and psychological exams, and demonstrating strong communication skills. Hiring can be competitive due to the importance of the role and the need for reliability and composure in high-pressure situations.

What are the key skills and qualifications needed to thrive as a Police Communications Operator, and why are they important?

To thrive as a Police Communications Operator, you need strong multitasking abilities, attention to detail, and typically a high school diploma or equivalent, with additional specialized training in emergency communications. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and 911 call handling software is required. Excellent communication, emotional resilience, and the ability to remain calm under pressure are standout soft skills in this position. These skills and qualities are essential for ensuring accurate, timely dispatching of emergency services and maintaining public safety in high-pressure environments.

What does a communications officer do in a police department?

A police communications operator, also known as a dispatcher, is responsible for receiving emergency and non-emergency calls, gathering information, and relaying it to officers and other emergency personnel. They use radio systems and computer-aided dispatch software to coordinate responses, monitor situations, and ensure public safety. Strong communication skills, attention to detail, and the ability to remain calm under pressure are essential for this role.

How much is a 911 dispatcher paid?

A police communications operator, commonly known as a 911 dispatcher, typically earns between $35,000 and $55,000 annually, depending on experience, location, and agency. Many dispatchers work in shifts and may receive additional pay for overtime or specialized training.
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Police Communications Operator jobs near you
Police Communications Operator

Police Communications Operator

Frostburg State University

State University, AR • On-site

$21.75/hr

Part-time

Posted 21 days ago

Job description

Job Posting:
JR101955 Police Communications Operator (Open)
Department:
FSU University Police, Police Commun Oper, Lead | JM
Position Type:
Temporary (Fixed Term)
Open Date:
06-29-2026
Close Date:
$21.75/hour
Job Description:
Police Communications Operator
Frostburg State University, University Police Department, seeks applications for a Police Communication Officer. This is a contractual part-time non-exempt position. Starting hourly rate of $21.75/hour. The primary shifts for this opening are Friday and Saturday from 11:00pm - 7:00am with potential additional shifts offered as needed.
Responsibilities: This position operates emergency telephone, two-way radios, telecommunications, and computer terminal equipment. Answers and monitors emergency telephone calls and radio communications. Dispatches officers, notifies and records information from related police services, public and campus entities. Also responsible for notifying command, supervisory and administrative personnel about incidents. Inputs data into computers related to wanted checks and driver's license checks. Applicants must submit to and successfully pass a comprehensive background investigation.
Minimum Qualifications: High School Diploma or G.E.D. plus two years of clerical or related experience.
Skills: Skill in the use of keyboards and office equipment. Ability to type accurately; to learn emergency communications work; to learn applicable procedures and regulations; to communicate effectively both orally and in writing; to react calmly, quickly, and decisively in emergency situations; to obtain, summarize and relay information orally and in writing; to follow oral and written instructions; to write legibly; to monitor multiple radio frequencies.
Other: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
To Apply: If you wish to apply, please visit https://marylandconnect.wd1.myworkdayjobs.com/FSU_Careers
Along with your application, please provide the following: 1) resume; 2) a cover letter specifically addressing the requirements in this advertisement; 3) names and contact information for three professional references.
Applications will be reviewed as they are received.
This position is open until filled.
Additional Job Information:
FSU is proud to be a diverse and inclusive multicultural university.
Frostburg State University welcomes and encourages women, veterans and minorities to apply and seeks to recruit and retain a diverse workforce. FSU is an Equal Opportunity Employer. Appropriate auxiliary aids and services for qualified individuals with disability will be provided upon request. Please notify us in advance.
WWW.FROSTBURG.EDU

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