Implementation Specialist
Mesa, AZ · On-site
The Company Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer ...
Implementation Specialist
Mesa, AZ · On-site
The Company Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer ...
Implementation Specialist
Mesa, AZ · On-site
Versaterm is a global public safety solutions company helping agencies transform their organizations. The Implementation Specialist leads complex client implementations of Versaterm public safety ...
Implementation Specialist
Mesa, AZ · On-site
Versaterm is a global public safety solutions company helping agencies transform their organizations. The Implementation Specialist leads complex client implementations of Versaterm public safety ...
The Company Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer ...
The Company Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer ...
Inside Sales Representative
Mesa, AZ · On-site
The Role The Inside Sales Representative is responsible for selling Versaterm's SaaS technology solutions to law enforcement agencies within an assigned territory. This role focuses on driving new ...
Inside Sales Representative
Mesa, AZ · On-site
The Role The Inside Sales Representative is responsible for selling Versaterm's SaaS technology solutions to law enforcement agencies within an assigned territory. This role focuses on driving new ...
The Company Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer ...
The Company Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer ...
Inside Sales Representative
Mesa, AZ · On-site
The Company Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer ...
Inside Sales Representative
Mesa, AZ · On-site
The Company Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer ...
Chief Services and Delivery Officer
Mesa, AZ · On-site
The Company Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer ...
Chief Services and Delivery Officer
Mesa, AZ · On-site
The Company Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer ...
Versaterm's reputation is earned and sustained through the excellence of our service delivery, customer support, and customer success operations. This role ensures that every customer interaction ...
Versaterm's reputation is earned and sustained through the excellence of our service delivery, customer support, and customer success operations. This role ensures that every customer interaction ...
OR · On-site
The Role The Enterprise Account Executive will identify, qualify, advance, and close opportunities for Versaterm's Public Safety solution(s). This is an opportunity to work with medium to large-size ...
The Company Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer ...
The Company Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer ...
OR · On-site
The Role The Implementation Specialist leads complex client implementations of Versaterm public safety software solutions with a high degree of independence. This role is responsible for planning and ...
Implementation Specialist
Mesa, AZ · On-site
The Role The Implementation Specialist leads complex client implementations of Versaterm public safety software solutions with a high degree of independence. This role is responsible for planning and ...
Implementation Specialist
Mesa, AZ · On-site
The Role The Implementation Specialist leads complex client implementations of Versaterm public safety software solutions with a high degree of independence. This role is responsible for planning and ...
The Company Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer ...
The Company Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer ...
OR · On-site
Versaterm's reputation is earned and sustained through the excellence of our service delivery, customer support, and customer success operations. This role ensures that every customer interaction ...
OR · On-site
This role leads strategic initiatives to migrate customers to Versaterm's core systems (vCAD/vRMS) and expand adoption of vMobile applications. What You Do * Drive migration opportunities from legacy ...
Project Manager
Mesa, AZ · On-site
The Company Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer ...
Project Manager
Mesa, AZ · On-site
The Company Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer ...
Senior Product Manager - Communications Center Automation
Mesa, AZ · On-site
$125K - $165K/yr
Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions. The Senior Product Manager will own the delivery of detailed ...
Senior Product Manager - Communications Center Automation
Mesa, AZ · On-site
$125K - $165K/yr
Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions. The Senior Product Manager will own the delivery of detailed ...
The Role The Project Manager leads the planning, coordination, and delivery of complex Versaterm implementation projects for public safety clients, applying structured project management discipline ...
The Role The Project Manager leads the planning, coordination, and delivery of complex Versaterm implementation projects for public safety clients, applying structured project management discipline ...
The Company Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer ...
The Company Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer ...
The Role The Project Manager leads the planning, coordination, and delivery of complex Versaterm implementation projects for public safety clients, applying structured project management discipline ...
Versaterm information
What are some typical projects or initiatives a professional at Versaterm might work on, and how does cross-department collaboration play a role?
At Versaterm, professionals often participate in projects focused on developing and enhancing public safety software solutions for police, fire, and emergency services. These initiatives frequently require close collaboration between software engineers, project managers, customer support, and end-users to ensure the products meet client needs and regulatory requirements. Cross-department teamwork is essential, as input from different perspectives helps drive innovation and ensures the delivery of robust, user-friendly solutions. This collaborative environment also provides opportunities to learn from colleagues in various disciplines, which can be valuable for career growth and skill development.
What are the key skills and qualifications needed to thrive as a Versaterm System Administrator, and why are they important?
To thrive as a Versaterm System Administrator, you need expertise in IT systems administration, knowledge of public safety software, and experience with database management, typically supported by a degree in information technology or a related field. Proficiency with Versaterm’s CAD/RMS systems, SQL databases, and troubleshooting tools is essential. Strong problem-solving abilities, attention to detail, and clear communication skills help in effectively supporting users and coordinating with technical teams. These skills ensure the reliable operation of mission-critical systems that support public safety and law enforcement operations.
What is the difference between Versaterm vs CAD Technician?
| Aspect | Versaterm | CAD Technician |
|---|---|---|
| Primary Role | Public safety software provider specializing in records management and dispatch solutions | Designs, develops, and maintains technical drawings and plans using CAD software |
| Work Environment | Software development, public safety agencies, IT teams | Engineering firms, architecture, construction companies |
| Credentials | IT certifications, software knowledge, sometimes public safety experience | Technical training, CAD certifications, drafting skills |
Versaterm focuses on public safety software solutions, while CAD Technicians specialize in creating technical drawings. Both roles require technical skills but serve different industries and functions. Understanding these differences helps employers and job seekers find the right fit based on industry and expertise.
What is a Versaterm and what do they do?
Versaterm typically refers to Versaterm Inc., a company that provides public safety software solutions for police, fire, and other emergency services. The company develops and supports computer-aided dispatch (CAD), records management systems (RMS), and other technology tools to help agencies streamline operations and improve response times. Employees at Versaterm generally work in roles such as software development, customer support, implementation, and training. Their main goal is to support public safety organizations in managing critical information efficiently and securely.
More about Versaterm jobs
What cities are hiring for Versaterm jobs? Cities with the most Versaterm job openings:
What states have the most Versaterm jobs? States with the most job openings for Versaterm jobs include:
What job categories do people searching Versaterm jobs look for? The top searched job categories for Versaterm jobs are:
Full-time
Posted 7 days ago
Job description
The Company
Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer service. We are on a journey to build a public safety technology platform that will enhance community safety by creating purposeful integrations across the public safety spectrum. We deliver intuitive tools developed for public safety agencies, forensic labs, court systems, schools and other institutions. Our selective growth strategy focuses on improving customer and user workflows for more efficient and effective operations, leading to better service and outcomes.
Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you'll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you're passionate about making a meaningful difference, we'd love to hear from you.
The Role
The Implementation Specialist leads complex client implementations of Versaterm public safety software solutions with a high degree of independence. This role is responsible for planning and executing full-cycle deployments, mentoring junior team members, and serving as a trusted advisor to clients throughout the implementation process. The role contributes to moderately complex project workstreams and is expected to drive quality outcomes with minimal direction.
This job posting is being used to fill an existing vacancy.
What You Do
What You Bring
Note: Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on CJIS security requirements, please visit the FBI's CJIS Security Policy Resource Center.
Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate's skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.
Versaterm does not use AI in the recruitment process. All stages of recruitment decisions are lead by people, including our qualified acquisition team and our experienced hiring managers.
Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact info@versaterm.com.
Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer service. We are on a journey to build a public safety technology platform that will enhance community safety by creating purposeful integrations across the public safety spectrum. We deliver intuitive tools developed for public safety agencies, forensic labs, court systems, schools and other institutions. Our selective growth strategy focuses on improving customer and user workflows for more efficient and effective operations, leading to better service and outcomes.
Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you'll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you're passionate about making a meaningful difference, we'd love to hear from you.
The Role
The Implementation Specialist leads complex client implementations of Versaterm public safety software solutions with a high degree of independence. This role is responsible for planning and executing full-cycle deployments, mentoring junior team members, and serving as a trusted advisor to clients throughout the implementation process. The role contributes to moderately complex project workstreams and is expected to drive quality outcomes with minimal direction.
This job posting is being used to fill an existing vacancy.
What You Do
- Lead end-to-end implementation of Versaterm products, including scoping, configuration, testing, training, and go-live support.
- Assess client use cases and business requirements to develop tailored system configurations and delivery strategies.
- Define and manage implementation plans, ensuring projects are delivered on time, within scope, and to client satisfaction.
- Facilitate client meetings and training sessions, communicating complex technical concepts to diverse audiences.
- Identify and resolve technical issues proactively, collaborating with product and support teams as needed.
- Mentor and provide guidance to junior Implementation Specialists on delivery practices and client engagement.
- Contribute to process improvement initiatives and provide input on implementation methodology and tooling.
- Support pre-sales activities including solution demonstrations, project scoping, and proposal development.
- Perform other related duties as assigned to support team objectives and overall organizational priorities.
What You Bring
- Bachelor's degree in Information Technology, Computer Science, Business, or a related field.
- 3-5+ years of experience in software implementation or a related technical client-facing role.
- Background in public safety, government technology, or enterprise SaaS environments is preferred.
- Deep understanding of software implementation lifecycle, project delivery, and system configuration practices.
- Demonstrated ability to manage complex projects independently and lead client engagements from start to finish.
- Strong facilitation, communication, and stakeholder engagement skills.
- Experience using project management software and maintaining implementation documentation.
- PMP, CAPM, or equivalent project management certification is an asset.
- Ability to travel to client sites as required by project needs.
- Experience using AI tools as part of daily support workflows to enhance productivity, improve response quality, and support continuous learning
Note: Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on CJIS security requirements, please visit the FBI's CJIS Security Policy Resource Center.
Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate's skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.
Versaterm does not use AI in the recruitment process. All stages of recruitment decisions are lead by people, including our qualified acquisition team and our experienced hiring managers.
Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact info@versaterm.com.