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Telecommunicator Jobs (NOW HIRING)

Amerimed

TELECOMMUNICATOR II - Buford GA

Buford, GA

$35K - $48K/yr

The Telecommunicator I and Telecommunicator II will operate within the assigned dispatch area. He or she will ensure coordinated responses for our customers. General Nature of Work: Under direction ...

City of DeKalb, IL

Telecommunicator

Lincoln, IL · On-site

$27.42 - $39.29/hr

The Telecommunicator receives, analyzes, classifies, prioritizes and responds to calls of an emergency and non-emergency nature, including those calls involving life-threatening situations. POSITION ...

City of DeKalb

Telecommunicator

Dekalb, IL

$27.42 - $39.29/hr

The Telecommunicator receives, analyzes, classifies, prioritizes and responds to calls of an emergency and non-emergency nature, including those calls involving life-threatening situations. POSITION ...

Wilson County Government

TELECOMMUNICATOR

Wilson, NC · On-site

$45K - $75K/yr

TELECOMMUNICATOR EMERGENCY COMMUNICATIONS CENTER FLSA : Non-exempt Salary Range : $45,972.00 - $75,792.00 Grade 66 GENERAL STATEMENT OF JOB Performs intermediate technical work on an assigned shift ...

City of Mesa, AZ

Public Safety Telecommunicator I

Mesa, AZ · On-site

$64K - $84K/yr

A Public Safety Telecommunicator I is the entry-level class in the Public Safety Telecommunicator series and is responsible for receiving, evaluating, and processing all 9-1-1 calls for police, fire ...

City of Mesa

Public Safety Telecommunicator I

Mesa, AZ

$64K - $84K/yr

A Public Safety Telecommunicator I is the entry-level class in the Public Safety Telecommunicator series and is responsible for receiving, evaluating, and processing all 9-1-1 calls for police, fire ...

City of Paducah, KY

Telecommunicator

Paducah, KY · On-site

$21 - $25.74/hr

Job Type Full-time Description A Telecommunicator works under the general supervision of the Communications Shift Supervisor and is responsible for answering 9-1-1 telephone lines, dispatching public ...

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Telecommunicator information

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$27.5K

$47K

$67K

How much do telecommunicator jobs pay per year?

As of Aug 30, 2026, the average yearly pay for telecommunicator in the United States is $47,035.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $53,000.00 per year, depending on experience, location, and employer.

What is a telecommunicator?

Telecommunicators, also known as public safety or 911 dispatchers, coordinate communications between police officers, emergency personnel, and the public. Their primary duties include receiving calls and obtaining information from people who need assistance and using a two-way radio to dispatch the appropriate services to firefighters, police officers, and first responders. Telecommunicators keep detailed records and may also track drivers and their vehicles.

What are the key skills and qualifications needed to thrive as a telecommunicator, and why are they important?

To excel as a Telecommunicator, you generally need strong communication skills, multitasking ability, and a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency protocols is typically required, along with certifications like APCO or NENA. Outstanding problem-solving, composure under pressure, and active listening are crucial soft skills in this role. These skills and qualifications ensure fast, accurate information relay and effective emergency response, directly impacting public safety.

What are some common challenges telecommunicators face during high-pressure emergency situations?

Telecommunicators often encounter high-stress scenarios where they must remain calm and collected while quickly gathering vital information from distressed callers. Balancing multiple calls, dispatching appropriate emergency services, and accurately relaying information to first responders requires strong multitasking and communication skills. Emotional resilience is essential, as telecommunicators may handle life-threatening situations and must provide clear guidance under pressure while maintaining professionalism throughout their shift.

What is the difference between Telecommunicator vs Dispatcher?

AspectTelecommunicatorDispatcher
CredentialsHigh school diploma or equivalent; often required to obtain certificationHigh school diploma or equivalent; may require additional certifications
Work EnvironmentEmergency call centers, public safety agencies, or transportation servicesEmergency response units, transportation companies, or public safety agencies
Employer & IndustryPublic safety, transportation, or utility companiesLaw enforcement, fire departments, ambulance services, or logistics companies
Job FocusAnswering emergency and non-emergency calls, providing informationDispatching personnel or vehicles to incidents or locations

While both Telecommunicators and Dispatchers handle communication in emergency and service settings, Telecommunicators primarily answer calls and provide information, whereas Dispatchers coordinate response units and direct resources to incidents.

How much do telecommunicators make?

Telecommunicators typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced telecommunicators or those in high-demand areas can earn higher wages, often with shift differentials for night or weekend work.
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Telecommunicator jobs near you
Infographic showing various Telecommunicator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 90% Full Time, 8% Part Time, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $47,035 per year, or $22.6 per hour.

Telecommunicator

Pinehurst, NC

FirstHealth of the Carolinas, Inc.
Health Care and Social Assistance • 1 - 5K employees

7.3

Company rating: 7.3 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

303rd of 895 rated healthcare providers

People enjoy working here

Good employer

Recommended by parents

Learn more about FirstHealth of the Carolinas, Inc.external

$31K - $43K/yr

Full-time

Re-posted 5 days ago

Job description

Overview

The FirstComm telecommunicator receives requests for interfacility transports from the Transfer Center. These requests are prioritized and dispatched to CCT ambulances via radio. Dispatched calls are tracked using the Flight Vector CAD. The FirstHealth MRH Stroke and STEMI phone lines are answered by the telecommunicator and directed as appropriate. Incoming ambulances contact MRH through radio communications that are answered in the FirstComm Center. Information received is inputted into Epic, and emergency department staff are notified as appropriate.

Responsibilities

  • Prioritize and dispatch requests for interfacility transports to CCT ambulances via radio.

  • Track dispatched calls using Flight Vector CAD.

  • Answer and direct FirstHealth MRH Stroke and STEMI phone lines.

  • Handle radio communications with incoming ambulances and input information into Epic.

  • Notify emergency department staff as appropriate.

  • Perform other duties as assigned.

Qualifications

  • Must demonstrate computer proficiency.

  • One year of experience in a telecommunicator position preferred.

  • Considered an essential employee and must be available to work in all types of weather and/or local emergencies.

Employment Type: FULL_TIME
FirstHealth logo

About FirstHealth

Sourced by ZipRecruiter

FirstHealth of the Carolinas is a private, Not for Profit Health care Network Headquartered in Pinehurst, NC. Its 6,100 Employees serve 15 counties in the mid Carolinas. Licensed for four hospitals with 610 beds, FirstHealth demonstrates a commitment to treating the whole patient and providing Quality Health care for the entire Community especially those in need. FirstHealth’s organizational culture is guided by its Core Purpose and Core Values and is committed to Patient Safety, Quality and Performance Excellence.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Pinehurst, NC, US

Year founded

1995

View All FirstHealth Jobs

What FirstHealth of the Carolinas employees say

Pay

Benefits

Hours and flexibility

Workplace

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