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Emergency Medical Dispatcher Jobs (NOW HIRING)

AMR

Emergency Medical Dispatcher

Saint Louis, MO

$19.50/hr

Emergency Medical Dispatcher Full-time , On-site position Compensation: $19.50 per hour AMR St. Louis Emergency Communications is offering paid training to become an Emergency Medical Dispatcher ...

AMR

Emergency Medical Dispatcher

Saint Louis, MO · On-site

$19.50/hr

Emergency Medical Dispatcher Full-time , On-site position Compensation: $19.50 per hour AMR St. Louis Emergency Communications is offering paid training to become an Emergency Medical Dispatcher ...

AMR

Emergency Medical Dispatcher

Saint Louis, MO · On-site

$19.50/hr

Emergency Medical Dispatcher Full-time , On-site position Compensation: $19.50 per hour AMR St. Louis Emergency Communications is offering paid training to become an Emergency Medical Dispatcher ...

Mayo Clinic

Emergency Medical Dispatcher

Rochester, MN · On-site

$29.69 - $44.55/hr

Must be certified in Emergency Medical Dispatch (EMD) at the time of hire or become certified within the first three months of employment. The Emergency Communication Center will assist applicants ...

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Emergency Medical Dispatcher information

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$17

$23

$40

How much do emergency medical dispatcher jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for emergency medical dispatcher in the United States is $23.14, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.52 per hour, depending on experience, location, and employer.

What is an emergency medical dispatcher?

An emergency medical dispatcher is a trained professional who answers emergency calls, assesses the situation, and provides pre-arrival instructions to callers while dispatching emergency medical services. They often use specialized communication systems and may require certification in emergency medical dispatch protocols.

What are the key skills and qualifications needed to thrive as an Emergency Medical Dispatcher, and why are they important?

To thrive as an Emergency Medical Dispatcher, you need strong decision-making skills, attention to detail, and the ability to remain calm under pressure, typically supported by a high school diploma and specialized dispatcher training or certification (such as EMD certification). Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and emergency response protocols is essential. Excellent communication, active listening, and emotional resilience are vital soft skills for accurately gathering information and providing reassurance to callers. These abilities ensure rapid, accurate dispatching of emergency services, directly impacting public safety and emergency outcomes.

What are some common challenges faced by Emergency Medical Dispatchers during high-pressure calls?

Emergency Medical Dispatchers often face the challenge of managing multiple high-stress situations simultaneously, including providing life-saving instructions over the phone while coordinating with field responders. They must quickly assess the severity of calls, maintain composure, and prioritize responses despite limited information. Additionally, dispatchers work in a fast-paced, team-oriented environment where clear communication and emotional resilience are essential to ensure the best possible outcomes for patients.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher typically requires completing specialized training, passing a background check, and demonstrating strong communication and multitasking skills. Hiring can be competitive, and candidates often need to meet specific certification or licensing requirements depending on the jurisdiction.

Where do 911 dispatchers get paid the most?

911 dispatchers, including emergency medical dispatchers, tend to earn higher salaries in regions with higher living costs and larger urban populations. States or cities with higher demand for emergency services often offer increased pay, especially for experienced dispatchers with certifications and specialized training.

What are Emergency Medical Dispatchers?

Emergency Medical Dispatchers (EMDs) are trained professionals who answer emergency calls, assess the situation, and dispatch the appropriate medical services. They play a crucial role in the chain of emergency response by gathering vital information, providing life-saving instructions over the phone, and ensuring that emergency teams reach the scene as quickly as possible. EMDs must remain calm under pressure and use specialized protocols to determine the level of response required. Their work is essential for ensuring timely and effective emergency care.

What Is an Emergency Medical Dispatcher?

An emergency medical dispatcher (EMD) answers phone calls from emergency response lines such as 911. As an EMD, answering calls and sending the appropriate response teams are your primary responsibilities. Your job duties include getting the caller’s location and details about their emergency, dispatching ambulance, police, or fire personnel to the scene, and entering information into a computer system. You need excellent interpersonal skills and the ability to remain calm in stressful situations since your callers are often distressed, anxious, and upset.

How long does it take to become an ambulance dispatcher?

Becoming an emergency medical dispatcher typically requires completing a training program that lasts from a few weeks to several months, depending on the agency's requirements. Candidates often need to pass certification exams and develop skills in communication, medical protocols, and emergency response procedures before starting the role.

What is the difference between Emergency Medical Dispatcher vs Emergency Call Taker?

AspectEmergency Medical DispatcherEmergency Call Taker
CertificationsEMD certification, CPR, EMD trainingBasic dispatcher or call center training, sometimes CPR
Work EnvironmentEmergency dispatch centers, 24/7 shiftsCall centers, emergency hotlines
ResponsibilitiesAssess medical emergencies, provide instructions, dispatch EMSAnswer emergency calls, gather information, route calls
Industry UsagePublic safety, EMS agenciesPublic safety, emergency services

Emergency Medical Dispatchers and Emergency Call Takers both work in emergency communication centers, but EMDs have specialized training to assess and prioritize medical emergencies and provide pre-arrival instructions, while Emergency Call Takers primarily gather information and route calls. EMDs play a critical role in coordinating emergency medical responses, making their skills more specialized within the emergency services industry.

More about Emergency Medical Dispatcher jobs
What cities are hiring for Emergency Medical Dispatcher jobs? Cities with the most Emergency Medical Dispatcher job openings:
What states have the most Emergency Medical Dispatcher jobs? States with the most job openings for Emergency Medical Dispatcher jobs include:
What job categories do people searching Emergency Medical Dispatcher jobs look for? The top searched job categories for Emergency Medical Dispatcher jobs are:
What are popular job titles related to Emergency Medical Dispatcher jobs? For Emergency Medical Dispatcher jobs, the most frequently searched job titles are:
Emergency Medical Dispatcher jobs near you
Infographic showing various Emergency Medical Dispatcher job openings in the United States as of July 2026, with employment types broken down into 8% Locum Tenens, 1% Internship, 6% As Needed, 80% Full Time, 4% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $48,132 per year, or $23.1 per hour.
Emergency Medical Dispatcher

Emergency Medical Dispatcher

Global Medical Response

Saint Louis, MO

$19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Global Medical Response rating

6.7

Company rating: 6.7 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

532nd of 890 rated healthcare providers

Job description

American Medical Response

Emergency Communications

St. Louis, MO

IMMEDIATELY HIRING! 

Emergency Medical Dispatcher

Full-time, On-site position

Compensation: $19.50 per hour

AMR St. Louis Emergency Communications is offering paid training to become an Emergency Medical Dispatcher

About American Medical Response – St. Louis Emergency Communications:

The AMR St. Louis Emergency Communications Center is one of the largest private EMD Communications Centers in the country serving multiple states in the midwest.  Call volume includes interfacility requests from hospitals and nursing homes as well as emergency requests from private callers and 911 municipalities.  We serve as a secondary public safety answering point to various 911 agencies. Employees are frequently required to triage medical calls and provide pre-arrival instructions to patients.

What is an Emergency Medical Dispatcher?

An Emergency Medical Dispatcher is an emergency medical professional who is responsible for receiving, recording, and managing requests for ambulance assistance.  The Emergency Medical Dispatcher will process requests to transport medically ill and traumatically injured patients in emergency and non-emergency situations. The Emergency Medical Dispatcher must quickly and accurately collect all necessary information to deploy appropriate emergency resources.

About the Program:

Eligible candidates will be hired on as a full-time employee and compensated for all completed training time. Candidates will complete all classroom training and live training as scheduled.

This training includes scenario-based skill development designed to prepare them for work in the Communications Center.  The Communications Academy provides the internationally recognized Emergency Medical Dispatch (EMD) training and certification, CPR certification, and training on all necessary non-emergency intake skills and standards.

Essential Duties and Responsibilities:

  • Understands and adequately implements the concepts of Emergency Medical Dispatch (EMD) as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care
  • Allocates EMS resources based on approved protocols and established processes
  • Maintain a high level of expertise in the use of the computer aided dispatching (CAD) system
  • Responsible for complete and accurate data entry for all service requests
  • Knowledge of Company and Departmental policies, operating procedures, and protocols
  • Participate in and complete all continuing education as outlined by the department
  • Must be able to function effectively in a potentially stressful environment
  • Possess excellent written and verbal skills essential for effective communication with patients, medical personnel, co-workers, and clients.
  • Ability to utilize maps to identify locations as it relates to transport requests and crew safety
  • Monitor multiple radio channels to maintain contact with local agencies
  • Ability to prioritize multiple tasks while demonstrating a high level of professionalism
  • Must maintain a high-level of customer service while also communicating effectively with persons in difficult, life-threatening and other emergency situations
  • Ability to understand basic computer applications
  • Must be able to work weekends and holidays on scheduled rotation
  • Other duties as assigned by the department

Benefits Available:

  • Full-time benefit package including medical, dental, life, vision, disability and 401(k) with company match
  • Paid time off (PTO)
  • Time and a half for holidays worked
  • Opportunity to transfer to other AMR locations nationwide
  • $150 attendance bonus every 60 days if an employee has not accumulated any attendance points over that period** 

Minimum Qualifications:

  • Be at least 18 years old
  • Have proof of a HS diploma or GED
  • Successfully complete computer-aided pre-interview test
  • Ability to clearly communicate via telephone and radio
  • Ability to listen, talk, and type simultaneously

** Attendance Bonus awarded when qualifications met as outlined in ERCC CBA

Why Choose AMR? AMR is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.  

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services. 


EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.

R0054345Qualifications:

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Education:UNAVAILABLEEmployment Type: FULL_TIME

What Global Medical Response employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Global Medical Response

Sourced by ZipRecruiter

Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated health-care solutions and disaster response.

Industry

Health care and social assistance

Company size

51 - 200 Employees

Headquarters location

Greenwood Village, CO, US

Year founded

2018

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