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Emergency Medical Dispatcher Jobs (NOW HIRING)

InstaCare EMS

Medical Dispatcher

Brooklyn, NY · On-site

InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH INSTACARE EMS: * Flexible Schedules * Weekly ...

MTI Ambulance

$22 - $27/hr

Emergency Medical Dispatcher Location: Los Angeles County, CA Company: MTI Ambulance PAY: $22-27 (Higher Pay for experienced) About Us MTI Ambulance is the Next Gen of EMS - blending proven ...

MTI Ambulance

Ambulance Dispatcher

North Hollywood, CA · On-site

$22 - $27/hr

Emergency Medical Dispatcher Location: Los Angeles County, CACompany: MTI AmbulancePAY: $22-27 (Higher Pay for experienced)About UsMTI Ambulance is the Next Gen of EMS - blending proven experience ...

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Emergency Medical Dispatcher information

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How much do emergency medical dispatcher jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for emergency medical dispatcher in the United States is $23.14, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.52 per hour, depending on experience, location, and employer.

What is an emergency medical dispatcher?

An emergency medical dispatcher (EMD) answers phone calls from emergency response lines such as 911. As an EMD, answering calls and sending the appropriate response teams are your primary responsibilities. Your job duties include getting the caller’s location and details about their emergency, dispatching ambulance, police, or fire personnel to the scene, and entering information into a computer system. You need excellent interpersonal skills and the ability to remain calm in stressful situations since your callers are often distressed, anxious, and upset.

What are the key skills and qualifications needed to thrive as an emergency medical dispatcher, and why are they important?

To thrive as an Emergency Medical Dispatcher, you need strong decision-making skills, attention to detail, and the ability to remain calm under pressure, typically supported by a high school diploma and specialized dispatcher training or certification (such as EMD certification). Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and emergency response protocols is essential. Excellent communication, active listening, and emotional resilience are vital soft skills for accurately gathering information and providing reassurance to callers. These abilities ensure rapid, accurate dispatching of emergency services, directly impacting public safety and emergency outcomes.

What are some common challenges faced by emergency medical dispatchers during high-pressure calls?

Emergency Medical Dispatchers often face the challenge of managing multiple high-stress situations simultaneously, including providing life-saving instructions over the phone while coordinating with field responders. They must quickly assess the severity of calls, maintain composure, and prioritize responses despite limited information. Additionally, dispatchers work in a fast-paced, team-oriented environment where clear communication and emotional resilience are essential to ensure the best possible outcomes for patients.

What is the difference between Emergency Medical Dispatcher vs Emergency Call Taker?

AspectEmergency Medical DispatcherEmergency Call Taker
CertificationsEMD certification, CPR, EMD trainingBasic dispatcher or call center training, sometimes CPR
Work EnvironmentEmergency dispatch centers, 24/7 shiftsCall centers, emergency hotlines
ResponsibilitiesAssess medical emergencies, provide instructions, dispatch EMSAnswer emergency calls, gather information, route calls
Industry UsagePublic safety, EMS agenciesPublic safety, emergency services

Emergency Medical Dispatchers and Emergency Call Takers both work in emergency communication centers, but EMDs have specialized training to assess and prioritize medical emergencies and provide pre-arrival instructions, while Emergency Call Takers primarily gather information and route calls. EMDs play a critical role in coordinating emergency medical responses, making their skills more specialized within the emergency services industry.

How much do emergency medical dispatchers earn?

Emergency medical dispatchers typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and employer. Salaries can increase with additional certifications, advanced skills, and overtime opportunities in emergency response environments.

What qualifications do you need to be an emergency medical dispatcher?

Emergency medical dispatchers typically need a high school diploma or equivalent, with some positions requiring post-secondary training or certification. They often complete specialized emergency dispatch training, including CPR and emergency medical protocols, and may need to pass background checks and assessments. Good communication skills, the ability to remain calm under pressure, and familiarity with dispatch software are also important qualifications.
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Emergency Medical Dispatcher jobs near you
Infographic showing various Emergency Medical Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $48,132 per year, or $23.1 per hour.

Special Events Dispatcher

Global Medical Response

Manhattan, NY

$18.75 - $23.75/hr

Full-time

Posted 6 days ago

Global Medical Response rating

6.4

Company rating: 6.4 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

650th of 898 rated healthcare providers

Job description

Event Medical Dispatcher  

PART-TIMEPER DIEM OPPORTUNITY 

Starting at $18.75/hr - $23.75/hr 

Location: New York City (244 W 54th Street, New York, New York 10019)

We’re hiring Event Medical Dispatchers to support CrowdRx medical operations at New York Road Runners (NYRR) events. This team member will coordinate and dispatch EMS and clinical resources at special events while operating in event operation centers and incident command posts. In this role, the team member may also support the clinical team by delivering high-quality patient care and customer service to event guests, venue and event staff to our local partners. Our Event Medical Dispatchers will also have the opportunity to travel to large scale national events with our festival and special operations team.  

Responsibilities: 

  • Understand and adequately implement the concepts of Emergency Medical Dispatch published in Principles of Emergency Medical Dispatch as a minimum standard of care 

  • Properly track incidents in the venue’s incident management system in a timely and clear manner 

  • Operate telecommunications and two-way radio equipment in a clear and timely manner 

  • Communicate with other public safety agencies to coordinate additional resources or provide incident information 

  • Escalates public health / safety concerns to venue staff and internal management 

  • Allocate EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols 

  • Coordinate and arrange emergent and non-emergent transport for patients to higher level of care 

  • Track noteworthy incidents, event markers, and concerns utilizing the ICS 214 form 

  • Deliver on-site BLS or ALS level care, dependent on certification level, in accordance with all applicable medical guidelines and protocols 

  • Calmly and professionally respond to calls for emergency medical assistance and public safety issues within assigned venue or event area 

  • Utilize medical equipment and procedures as required to provide appropriate and high-quality patient care 

  • Responsible and accountable for completeness and accuracy of paperwork related to position prior to completion of shift 

  • Properly maintain all issued uniforms and response gear and utilize all personal protective equipment 

  • Keep current on all required state certifications / licenses   

  • Maintain prompt and regular attendance 

  • Travel to festivals and special events as part of our communications team, as needed 

MinimumRequiredQualifications: 

  • High school diploma or GED required
  • AHA/BLS Provider CPR Certification required
  •  Current and valid New York State EMT certification or higher, company approved CPR certifications and Driver’s License are required.  
  • ICS 100, 200, 700, 800 certifications at time of application, ICS 300 and 400 within two months of hire through a company sponsored training program, if required by manager. 
  • Emergency Medical Dispatcher certification or State Emergency Medical Technician or Paramedic certification required
  • Two (2) or more years of experience as an EMS provider preferred
  • Effective oral, written, and interpersonal communication skills on telephone, radio, and face to face interaction
  • Must have telecommunications experience or have at least one year’s experience as an EMS or public safety dispatcher
  • Effective customer service skills
  • Basic computer skills
  • A working understanding of Special Event Dispatching
  • Ability to travel to the venue and work flexible hours, including nights, weekends and holidays.   

Why Choose CrowdRx? CrowdRx is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.


EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Starting compensation: $18.75/hr - $23.75/hr. Check out our benefits page to learn more about our benefit options. 

R0055507Qualifications:

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Education:UNAVAILABLEEmployment Type: UNAVAILABLE

What Global Medical Response employees say

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Benefits

Hours and flexibility

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About Global Medical Response

Sourced by ZipRecruiter

Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated health-care solutions and disaster response.

Industry

Health care and social assistance

Company size

51 - 200 Employees

Headquarters location

Greenwood Village, CO, US

Year founded

2018

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