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Emergency Telecommunications Jobs (NOW HIRING)

Chenega Corporation

Dispatch/Alarm Monitor

Artesia, NM · On-site

$15.75 - $20.75/hr

APCO, emergency communications, or public safety telecommunications certifications. Knowledge, Skills and Abilities: * Knowledge of dispatch operations, alarm monitoring procedures, and emergency ...

Mayo Clinic

Security Operations Center (SOC) Operator

Rochester, MN · On-site

$17.50 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Must be certified in Emergency Telecommunications (ETC) at the time of hire or become certified within one year of employment. The SOC will assist applicants that are not currently certified in ...

Beverly Hospital

Telecommunications Operator

Beverly, MA · On-site

$17 - $22.88/hr

The Telecommunications Operator is responsible for answering the hospital emergency code phone and following written procedure including sending page messages to the code team, documenting specific ...

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Emergency Telecommunications information

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$40K

$93.3K

$133K

How much do emergency telecommunications jobs pay per year?

As of Aug 17, 2026, the average yearly pay for emergency telecommunications in the United States is $93,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an emergency telecommunications operator?

To thrive as an Emergency Telecommunications Operator, you need excellent communication skills, quick decision-making abilities, and typically a high school diploma or equivalent, with additional specialized training. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and sometimes certifications like APCO or NENA are important technical requirements. Strong multitasking, emotional resilience, and the ability to remain calm under pressure are vital soft skills in this role. These skills ensure rapid, accurate response to emergencies, supporting public safety and effective coordination with first responders.

What are some common challenges faced by professionals in emergency telecommunications, and how can they be managed?

Professionals in Emergency Telecommunications often encounter high-pressure situations, where quick thinking and clear communication are essential. Handling distressing calls, multitasking between different emergency agencies, and managing rapidly evolving scenarios can be challenging. To manage these challenges, many agencies provide robust training, ongoing support, and access to mental health resources. Additionally, strong teamwork and clear protocols help ensure operators can perform effectively and maintain their well-being.

What is the difference between Emergency Telecommunications vs Emergency Communications Specialist?

AspectEmergency TelecommunicationsEmergency Communications Specialist
CertificationsFCC Radio Operator License, Emergency Communications certificationsFCC licenses, Emergency Communications certifications
Work EnvironmentDispatch centers, emergency call centers, field operationsDispatch centers, public safety agencies, government offices
Employer & IndustryPublic safety agencies, government, emergency servicesPublic safety agencies, emergency management, government
Search & Comparison IntentYesYes

Emergency Telecommunications focuses on operating communication systems, dispatching emergency responders, and maintaining communication infrastructure. Emergency Communications Specialists often perform similar roles but may also include public outreach, training, and coordination tasks. While both roles require similar certifications and work in related environments, Emergency Telecommunications emphasizes technical communication operations, whereas Emergency Communications Specialists may have broader responsibilities in emergency management and public safety coordination.

What does an emergency telecommunications do?

An emergency telecommunications professional manages and operates communication systems used during emergencies to ensure rapid and reliable information exchange. They may work with radio, phone, or digital systems, often requiring certifications and strong technical skills to coordinate responses and support emergency services effectively.
More about Emergency Telecommunications jobs

What cities are hiring for Emergency Telecommunications jobs?

Cities with the most Emergency Telecommunications job openings:

What states have the most Emergency Telecommunications jobs?

States with the most job openings for Emergency Telecommunications jobs include:

What job categories do people searching Emergency Telecommunications jobs look for?

The top searched job categories for Emergency Telecommunications jobs are:

Emergency Telecommunications jobs near you
Infographic showing various Emergency Telecommunications job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $93,261 per year, or $44.8 per hour.

Emergency Telecommunications Operator (Part-Time)

Saint Vincent College

Latrobe, PA • On-site

$38K - $48K/yr

Part-time

Re-posted yesterday

Job description

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any category protected by applicable federal, state or local law, including but not limited to race, color, religion, sex, national origin, age, physical or mental disability, genetic information, protected veteran status, uniformed service member status or any other characteristic protected by law.
About the Organization
Saint Vincent College is an educational community rooted in the tradition of the Catholic faith, the heritage of Benedictine monasticism, and the love of values inherent in the liberal approach to life and learning. Our mission is to provide quality undergraduate and graduate education for men and women to enable them to integrate their professional aims with the broader purposes of human life. The programs, activities, and encounters that make up student life at Saint Vincent College encourages the intellectual gifts, professional aptitudes and personal aspirations of students to mature harmoniously.
Position
Emergency Telecommunications Operator (Part-Time)
Location
Saint Vincent College
Full-Time/Part-Time
Part-Time
Shift
Various Shifts
Exempt/Non-Exempt
Non-Exempt
Description
The Public Safety Department has a part-time staff position for an Emergency Telecommunications Operator. Emergency Communication Center works 24/7 and is looking for an individual who is flexible and able to work all shifts and be able to fill in for vacation and sick days. The Emergency Telecommunications Operator is responsible for controlling traffic onto campus and greeting people in a courteous and friendly manner in person and on the telephone. Responsible for monitoring all alarms for the entire facility, dispatching operations and perform various essential data entry. Perform a multitude of simultaneous tasks in a fast-paced, high-stress environment. Utilize computer equipment and specialized computer programs.
Required Qualifications:
Basic computer skills and the ability to become an Association of Public Safety Communications Official (APCO) certified as a Public Safety Telecommunicator 1. Must be able to type a minimum of 20 words per minute.
Education and Experience: A high school diploma or equivalent and a minimum of two years experience working with the general public.
All positions require the incumbent to be able to fully embrace the unique mission and identity of the College as a Catholic, Benedictine liberal arts and sciences institution. Saint Vincent College is committed to diversity and encourages applicants from all qualified candidates. Saint Vincent College is committed to building a diversified and competent population of faculty and staff and encourages applications from women and minorities. Saint Vincent is an equal opportunity employer.
PLEASE NOTE: Background checks will be performed on all new hires. Employment is conditional upon satisfactory background checks and clearances.
Tags
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This position is currently accepting applications.

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