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Emergency Telecommunications Jobs (NOW HIRING)

JOB PURPOSE: The Telecommunications Administrator is responsible for the administration ... Participate in disaster recovery planning and test emergency communication systems regularly.

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Emergency Telecommunications information

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$40K

$93.3K

$133K

How much do emergency telecommunications jobs pay per year?

As of Jun 15, 2026, the average yearly pay for emergency telecommunications in the United States is $93,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $112,000.00 per year, depending on experience, location, and employer.

How much money do 911 dispatchers get paid?

911 dispatchers, also known as emergency telecommunications specialists, typically earn a median annual salary of around $45,000 to $50,000. Salaries can vary based on experience, location, and certifications, with some earning over $60,000 in higher-paying regions or with additional skills.

What are the key skills and qualifications needed to thrive as an Emergency Telecommunications Operator, and why are they important?

To thrive as an Emergency Telecommunications Operator, you need excellent communication skills, quick decision-making abilities, and typically a high school diploma or equivalent, with additional specialized training. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and sometimes certifications like APCO or NENA are important technical requirements. Strong multitasking, emotional resilience, and the ability to remain calm under pressure are vital soft skills in this role. These skills ensure rapid, accurate response to emergencies, supporting public safety and effective coordination with first responders.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher typically requires passing a background check, completing specialized training, and demonstrating strong communication skills. Hiring can be competitive, and candidates often need to work well under pressure and handle stressful situations effectively.

What are some common challenges faced by professionals in Emergency Telecommunications, and how can they be managed?

Professionals in Emergency Telecommunications often encounter high-pressure situations, where quick thinking and clear communication are essential. Handling distressing calls, multitasking between different emergency agencies, and managing rapidly evolving scenarios can be challenging. To manage these challenges, many agencies provide robust training, ongoing support, and access to mental health resources. Additionally, strong teamwork and clear protocols help ensure operators can perform effectively and maintain their well-being.

What is the difference between Emergency Telecommunications vs Emergency Communications Specialist?

AspectEmergency TelecommunicationsEmergency Communications Specialist
CertificationsFCC Radio Operator License, Emergency Communications certificationsFCC licenses, Emergency Communications certifications
Work EnvironmentDispatch centers, emergency call centers, field operationsDispatch centers, public safety agencies, government offices
Employer & IndustryPublic safety agencies, government, emergency servicesPublic safety agencies, emergency management, government
Search & Comparison IntentYesYes

Emergency Telecommunications focuses on operating communication systems, dispatching emergency responders, and maintaining communication infrastructure. Emergency Communications Specialists often perform similar roles but may also include public outreach, training, and coordination tasks. While both roles require similar certifications and work in related environments, Emergency Telecommunications emphasizes technical communication operations, whereas Emergency Communications Specialists may have broader responsibilities in emergency management and public safety coordination.

What jobs pay 2000 a day?

In emergency telecommunications, high-paying roles such as senior communications managers, disaster response coordinators, or specialized technical consultants can sometimes earn around $2,000 per day, especially with extensive experience, certifications, and in high-stakes environments. These positions often require advanced skills, security clearances, and the ability to work under pressure during emergencies.

What is the highest paying job in emergency response?

In emergency response, senior roles such as Emergency Operations Center Directors or Crisis Managers typically have the highest salaries, often exceeding six figures. These positions require extensive experience, leadership skills, and often advanced certifications, with compensation influenced by the size and complexity of the organization or region.

What is emergency telecommunications?

Emergency telecommunications refers to the systems and protocols used to transmit critical information during emergencies, such as natural disasters, accidents, or other crises. Professionals in this field ensure that emergency calls are received and routed quickly and accurately, and they coordinate communication between emergency responders, agencies, and the public. This field is vital for effective emergency management and public safety, as reliable communication can save lives and resources. Emergency telecommunications specialists often work in dispatch centers, using advanced technology to facilitate rapid response and information sharing.
More about Emergency Telecommunications jobs
What cities are hiring for Emergency Telecommunications jobs? Cities with the most Emergency Telecommunications job openings:
What states have the most Emergency Telecommunications jobs? States with the most job openings for Emergency Telecommunications jobs include:
Infographic showing various Emergency Telecommunications job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $93,261 per year, or $44.8 per hour.
Telecommunications Systems Technician II

Telecommunications Systems Technician II

California Governor's Office of Emergency Services

Mather, CA • On-site

$7.3K - $9.2K/mo

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


California Conservation Corps rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

405th of 649 rated public administrative organizations


Job description

**This is a re-advertisement. Candidates who previously applied do not need to re-apply. Your application package is on file.**
Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.
Under the general supervision of the Telecommunications Systems Operations Supervisor I (TSOS I), the Telecommunication Systems Technician II (TST II) is responsible for responding to and resolving public safety communications problems for State Agency clients. The TST II will also functionally report to the assigned shop lead as required. The duties are performed by following FCC rules and regulations, utilizing at a minimum, office-provided training, complex test equipment, computers, hand tools, the Telecommunications Division Manual (TDM), and technical literature. Incumbent will communicate effectively on all written and verbal interactions, frequently interfacing with customers and co-workers to resolve issues and collaborate. The TST II will maintain a professional and team-centered environment by establishing and maintaining effective working relationships. Incumbent will work proficiently with Microsoft Office products, including Word, Outlook, and Excel. Travel to and working in remote locations, high elevations, and inclement weather conditions may be required.
You will find additional information about the job in the Duty Statement .
Working Conditions
In Office:
This position supports and manages the day-to-day business operations for Cal OES which is handled in an office location. This is not considered a hybrid telework position.
DMV Pull Program:
Participation in the DMV Pull Program is required. The position(s) require(s) a valid California Driver's License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
  • TELECOMMUNICATIONS SYSTEMS TECHNICIAN II
Additional Documents
  • Job Application Package Checklist
  • Duty Statement

Position Details Job Code #:
JC-489615
Position #(s):
163-760-6911-001
Working Title:
Telecommunications Systems Technician II
Classification:
TELECOMMUNICATIONS SYSTEMS TECHNICIAN II $7,380.00 - $9,294.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Fresno County
Telework:
In Office
Job Type:
Permanent, Full Time
Department Information The California Governor's Office of Emergency Services (Cal OES) is committed to fostering a diverse and inclusive culture by hiring and retaining individuals from a variety of backgrounds and personal experiences. Our employees are empowered with the tools and resources necessary to meet our mission, while continuing to expand equity and inclusion efforts at all levels of the organization. We are committed to the spirit and work required to ensure the safety and resilience of every community in California.
The California Governor's Office of Emergency Services (Cal OES) is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team-oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees.
Public Safety Communications (PSC) serves the state of California by providing public safety communications to the state's first responders and oversight of the 9-1-1 system to the people of California. The PSC is dedicated to the preservation and protection of human life and public safety by delivering reliable and dependable communication services keeping the public connected during times of crisis.
In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.
More information may be found here: Public Safety Communications | California Governor's Office of Emergency Services
Department Website: http://www.caloes.ca.gov
Special Requirements
  • The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.
  • The position(s) require(s) a Background Investigation be cleared prior to being hired.
  • The position(s) require(s) Medical Clearance prior to being hired.
THIS POSITION IS SUBJECT TO THE POST & BID PROCESS:
Post & Bid requirements were previously met with original advertisement.
Telecom License Requirement
To be eligible for consideration, you must possess an FCC General Radiotelephone Operator's License or industry accepted equivalent (please refer to the Classification Specifications). Please include a copy of your license or reference your Call Number or FRN #.
Application Package Requirements
To have your application considered for this job opportunity:
  • List the Job Code (JC) and Position Number for this position in the "EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING" section on the State Application, STD. 678.
  • List your most current employment history first in the "EMPLOYMENT HISTORY" section on the STD. 678.
  • Provide the "From" and "To" dates with the month, day and year, the "Hours Per Week" that you worked and the Total Worked (Years/Months). You may include overtime hours.
  • You must complete the "DUTIES PERFORMED" on the State Application ( do not note "see attached resume" in this section ). Failure to comply and your application is considered incomplete.
  • SROA and Surplus are encouraged to apply and must submit a copy of their letter..
  • Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.
If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency.
NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.
**A candidate pool may be established for subsequent vacancies.**
**All hires may be subject to a criminal background check.**
**We encourage applicants to apply electronically.**
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 7/13/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
California Governor's Office of Emergency Services
Recruitment
Attn: Human Resources - AL
3650 Schriever Ave
Mather , CA 95655
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
California Governor's Office of Emergency Services
Human Resources
HR Unit - AL
10370 Peter A McCuen Boulevard
Mather , CA 95655
Please drop off at HR Window; Second Floor. This excludes holidays and weekends.
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Benefits Benefit information can be found on the CalHR website and the CalPERS website.
Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:
  • Excellent CalPERS state pension plan
  • 401(k) and 457(b) Plans
  • Flexible Schedules
  • Generous paid time off
  • Health, dental & vision insurance for the employee or the employee's family
  • Investment in careers development
  • Free Parking

Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: http://www.caloes.ca.gov
Human Resources Contact:
HR Unit
(916) 845-8321
Recruitments@caloes.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 845-8527
EEO@CalOES.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Exam and Additional Information
To obtain list eligibility please click on the link below:
Telecommunications Systems Technician II - Exam EX 2055
Personal Leave Program 2025 (PLP 2025) : Effective July 1, 2025, CalHR implemented the temporary Personal Leave Program 2025 (PLP 2025), which reduces employee pay in exchange for leave credits. The reduction amount and leave credits vary by bargaining unit. Salary range(s) listed do not reflect this temporary reduction.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.