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Emergency Telecommunications Jobs (NOW HIRING)

JOB PURPOSE: The Telecommunications Administrator is responsible for the administration ... Participate in disaster recovery planning and test emergency communication systems regularly.

NC · On-site

$16/hr

Experience in emergency telecommunications * Proficiency in Microsoft Office (Word, Excel, Outlook) or similar systems Position & Physical Requirements * Provide guests with exceptional customer ...

Lead Engineer - Telecommunications Reports to Senior Manager - Telecommunications Reports in office ... Avangrid employees may be assigned a system emergency role and in the event of a system emergency ...

Lead Engineer - Telecommunications Reports to Senior Manager - Telecommunications Reports in office ... Avangrid employees may be assigned a system emergency role and in the event of a system emergency ...

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Emergency Telecommunications information

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$40K

$93.3K

$133K

How much do emergency telecommunications jobs pay per year?

As of Jul 7, 2026, the average yearly pay for emergency telecommunications in the United States is $93,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Emergency Telecommunications Operator, and why are they important?

To thrive as an Emergency Telecommunications Operator, you need excellent communication skills, quick decision-making abilities, and typically a high school diploma or equivalent, with additional specialized training. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and sometimes certifications like APCO or NENA are important technical requirements. Strong multitasking, emotional resilience, and the ability to remain calm under pressure are vital soft skills in this role. These skills ensure rapid, accurate response to emergencies, supporting public safety and effective coordination with first responders.

Can you make 6 figures as a 911 dispatcher?

Emergency telecommunications dispatchers typically earn salaries below six figures, with most earning between $30,000 and $60,000 annually. High salaries may be possible with extensive experience, advanced certifications, or supervisory roles, but reaching a six-figure income is uncommon in this field.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher typically requires passing a background check, completing specialized training, and demonstrating strong communication skills. Hiring can be competitive, and candidates often need to work well under pressure and handle stressful situations effectively.

What are some common challenges faced by professionals in Emergency Telecommunications, and how can they be managed?

Professionals in Emergency Telecommunications often encounter high-pressure situations, where quick thinking and clear communication are essential. Handling distressing calls, multitasking between different emergency agencies, and managing rapidly evolving scenarios can be challenging. To manage these challenges, many agencies provide robust training, ongoing support, and access to mental health resources. Additionally, strong teamwork and clear protocols help ensure operators can perform effectively and maintain their well-being.

What is the difference between Emergency Telecommunications vs Emergency Communications Specialist?

AspectEmergency TelecommunicationsEmergency Communications Specialist
CertificationsFCC Radio Operator License, Emergency Communications certificationsFCC licenses, Emergency Communications certifications
Work EnvironmentDispatch centers, emergency call centers, field operationsDispatch centers, public safety agencies, government offices
Employer & IndustryPublic safety agencies, government, emergency servicesPublic safety agencies, emergency management, government
Search & Comparison IntentYesYes

Emergency Telecommunications focuses on operating communication systems, dispatching emergency responders, and maintaining communication infrastructure. Emergency Communications Specialists often perform similar roles but may also include public outreach, training, and coordination tasks. While both roles require similar certifications and work in related environments, Emergency Telecommunications emphasizes technical communication operations, whereas Emergency Communications Specialists may have broader responsibilities in emergency management and public safety coordination.

What is the highest 911 dispatcher salary?

The highest 911 dispatcher salaries can exceed $60,000 annually, especially in regions with high cost of living or specialized emergency response requirements. Experienced dispatchers with advanced certifications and supervisory roles tend to earn higher wages within the field.

What is emergency telecommunications?

Emergency telecommunications involves the use of communication systems and technologies to support emergency response and public safety operations. Professionals in this field ensure reliable communication channels, often working with radio, satellite, or digital networks, and may require certifications in emergency management or communications technology.
More about Emergency Telecommunications jobs
What cities are hiring for Emergency Telecommunications jobs? Cities with the most Emergency Telecommunications job openings:
What states have the most Emergency Telecommunications jobs? States with the most job openings for Emergency Telecommunications jobs include:
Telecommunications Systems Technician II

Telecommunications Systems Technician II

California Governor's Office of Emergency Services

Mather, CA • On-site

$7.3K - $9.2K/mo

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago


California Conservation Corps rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

409th of 668 rated public administrative organizations


Job description

**This is a re-advertisement. Candidates who previously applied do not need to re-apply. Your application package is on file.**
Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.
Under the general supervision of the Telecommunications Systems Operations Supervisor I, the Telecommunications Systems Technician II (TST II) is responsible for responding to and resolving public safety communications problems for State Agency clients. The TST II will also functionally report to the assigned shop lead as required. The duties are performed by following Federal Communications Commission (FCC) rules and regulations, utilizing at a minimum, office-provided training, complex test equipment, computers, hand tools, the Telecommunications Division Manual (TDM), and technical literature. Incumbent will communicate effectively on all written and verbal interactions, frequently interfacing with customers and co-workers to resolve issues and collaborate. The TST II will maintain a professional and team-centered environment by establishing and maintaining effective working relationships. Incumbent will work proficiently with Microsoft Office products, including Word, Outlook, and Excel. Travel to and working in remote locations, high elevations, and inclement weather conditions may be required.
You will find additional information about the job in the Duty Statement .
Working Conditions
In Office: This position supports and manages the day-to-day business operations for Cal OES which is handled in an office location. This is not considered a hybrid telework position.
DMV Pull Program: Participation in the DMV Pull Program is required. The position(s) require(s) a valid California Driver's License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.
Please note: The essential job requirements of this position require that the incumbent resides within a one-hour response time of the headquarters. Candidates who do not reside within the one-hour response time at the time of consideration must be willing to relocate.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
  • TELECOMMUNICATIONS SYSTEMS TECHNICIAN II
Additional Documents
  • Job Application Package Checklist
  • Duty Statement

Position Details Job Code #:
JC-501851
Position #(s):
163-768-6911-003
Working Title:
Telecommunications Systems Technician II
Classification:
TELECOMMUNICATIONS SYSTEMS TECHNICIAN II $7,380.00 - $9,294.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
In Office
Job Type:
Permanent, Full Time
Work Shift:
7:00 am-5:30 pm
Work Week:
Tuesday-Friday
Department Information The California Governor's Office of Emergency Services (Cal OES) is committed to fostering a diverse and inclusive culture by hiring and retaining individuals from a variety of backgrounds and personal experiences. Our employees are empowered with the tools and resources necessary to meet our mission, while continuing to expand equity and inclusion efforts at all levels of the organization. We are committed to the spirit and work required to ensure the safety and resilience of every community in California.
The California Governor's Office of Emergency Services (Cal OES) is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team-oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees.
Public Safety Communications (PSC) serves the state of California by providing public safety communications to the state's first responders and oversight of the 9-1-1 system to the people of California. The PSC is dedicated to the preservation and protection of human life and public safety by delivering reliable and dependable communication services keeping the public connected during times of crisis.
In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.
More information may be found here: Public Safety Communications
Department Website: http://www.caloes.ca.gov
Special Requirements
  • The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.
  • The position(s) require(s) a Background Investigation be cleared prior to being hired.
  • The position(s) require(s) Medical Clearance prior to being hired.
Background Investigation: Candidates are required to submit to a background investigation process, including but not limited to Live Scan fingerprinting to obtain Department of Justice and Federal Bureau of Investigations clearances.
Telecom License Requirement: To be eligible for consideration, you must possess an FCC General Radiotelephone Operator's License or industry accepted equivalent (please refer to the Classification Specifications). Please include a copy of your license or reference your Call Number or FRN #.
THIS POSITION IS SUBJECT TO THE POST & BID PROCESS :
Post & Bid requirements were previously met with original advertisement.
Application Package Requirements
To have your application considered for this job opportunity:
  • List the Job Code (JC) and Position Number for this position in the "EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING" section on the State Application, STD. 678.
  • List your most current employment history first in the "EMPLOYMENT HISTORY" section on the STD. 678.
  • Provide the "From" and "To" dates with the month, day and year, the "Hours Per Week" that you worked and the Total Worked (Years/Months). You may include overtime hours.
  • You must complete the "DUTIES PERFORMED" on the State Application ( do not note "see attached resume" in this section ). Failure to comply and your application is considered incomplete.
  • SROA and Surplus are encouraged to apply and must submit a copy of their letter..
  • Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.
If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency.
NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.
**A candidate pool may be established for subsequent vacancies.**
**All hires may be subject to a criminal background check.**
**We encourage applicants to apply electronically.**
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 7/29/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
California Governor's Office of Emergency Services
Recruitment
Attn: Human Resources - AL
3650 Schriever Ave
Mather , CA 95655
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
California Governor's Office of Emergency Services
Human Resources
HR Unit - AL
10370 Peter A McCuen Boulevard
Mather , CA 95655
Please drop off at HR Window; Second Floor. This excludes holidays and weekends.
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Ethical and accountable - exercises good judgment, tact, and responsibility in all assignments.
  • Followership - willingness and ability to actively support leaders and team goals, exercise independent critical thinking, and take initiative to ensure the overall success of CalOES PSC.
  • Professional demeanor - to always represent CalOES' core values in the absence of Supervisor, while in the presence of subordinates and clients.
  • Independent worker - able to take initiative and perform tasks without close supervision.
  • Time management - emphasizes the ability to effectively plan, organize, and prioritize tasks to meet deadlines and achieve goals efficiently.
  • Organized - manages multiple tasks, schedules, and documentation efficiently.
  • Technically proficient - possesses an advanced technical acumen to troubleshoot technical problems and support colleagues.
  • Dependable - reliable for daily/on-call duty, emergency response, and after-hours work.
  • Communicative - strong oral and written communication skills for coordinating with agencies and documenting work.
  • Customer-focused - responsive to the needs of public safety agencies and end-users.
  • Physically resilient - to meet work requirements and a high safety consciousness.
  • Team-oriented - works cooperatively with colleagues, agencies, and stakeholders.
  • Leadership skills - capable of mentoring, training, and being a model for all other technicians.

Benefits Benefit information can be found on the CalHR website and the CalPERS website.
Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:
  • Excellent CalPERS state pension plan
  • 401(k) and 457(b) Plans
  • Flexible Schedules
  • Generous paid time off
  • Health, dental & vision insurance for the employee or the employee's family
  • Investment in careers development
  • Free Parking
  • Electric carport

Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: http://www.caloes.ca.gov
Human Resources Contact:
Human Resources - AE
(916) 845-8321
Recruitments@caloes.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may dire

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