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Telecommunications Professional Jobs (NOW HIRING)

Telecom Workstream Manager

Herndon, VA · On-site

$146K - $234K/yr

We're looking for innovative professionals who thrive in mission-critical environments and are passionate about shaping the future of FAA telecommunications and network modernization. This is your ...

We're looking for innovative professionals who thrive in mission-critical environments and are passionate about shaping the future of FAA telecommunications and network modernization. This is your ...

We're looking for innovative professionals who thrive in mission-critical environments and are passionate about shaping the future of FAA telecommunications and network modernization. This is your ...

We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal ... Position Summary The Telecommunications Manager oversees all telecommunications services and ...

We're looking for innovative professionals who thrive in mission-critical environments and are passionate about shaping the future of FAA telecommunications and network modernization. This is your ...

We're looking for innovative professionals who thrive in mission-critical environments and are passionate about shaping the future of FAA telecommunications and network modernization. This is your ...

Professional Development: Ongoing training, tuition reimbursement, and career advancement paths ... JOB PURPOSE: The Telecommunications Administrator is responsible for the administration ...

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Telecommunications Professional information

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How much do telecommunications professional jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for telecommunications professional in the United States is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $22.12 per hour, depending on experience, location, and employer.

What is a telecommunications professional?

Telecommunications Professionals are specialists who design, install, maintain, and troubleshoot communication systems such as phone networks, internet infrastructure, and data transmission lines. They work with technologies including fiber optics, satellite, wireless, and cable systems to ensure reliable and secure communication. These professionals may also manage network security, optimize system performance, and provide technical support to users. Their work is vital in keeping organizations and individuals connected in today’s digital world.

What are the key skills and qualifications needed to thrive as a telecommunications professional?

To thrive as a Telecommunications Professional, you need a solid understanding of network infrastructure, signal processing, and telecommunications protocols, typically supported by a degree in telecommunications, IT, or a related field. Familiarity with industry-standard tools such as network analyzers, VoIP systems, and certifications like CCNA or CompTIA Network+ is often required. Strong problem-solving abilities, attention to detail, and effective communication skills help professionals excel in managing complex systems and collaborating with multidisciplinary teams. These competencies ensure reliable network performance, rapid troubleshooting, and high-quality service delivery in a fast-evolving industry.

What are some common challenges faced by telecommunications professionals when integrating new technologies into existing networks?

Telecommunications Professionals often encounter challenges such as ensuring compatibility between legacy systems and new technologies, minimizing downtime during upgrades, and maintaining network security throughout the transition. They must also coordinate with cross-functional teams, including IT, engineering, and vendors, to manage project timelines and address unforeseen technical issues. Staying updated with rapidly evolving industry standards and compliance requirements is also crucial to ensure smooth and secure integration.

What is the difference between Telecommunications Professional vs Network Technician?

AspectTelecommunications ProfessionalNetwork Technician
CredentialsCertifications like CCNA, CompTIA Network+Certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, fieldwork, installation sitesData centers, server rooms, installation sites
Employer & IndustryTelecom companies, service providers, IT firmsTelecom providers, IT departments, network service companies

Telecommunications Professionals and Network Technicians often share certifications and work environments, but Telecommunications Professionals typically have broader roles involving planning, design, and management of telecom systems, while Network Technicians focus on installation, troubleshooting, and maintenance of network hardware and infrastructure.

What are careers in telecommunications professional?

Careers in telecommunications professionals include roles such as network technicians, systems engineers, and installation specialists who design, maintain, and repair communication systems. These jobs often require technical skills, knowledge of networking equipment, and certifications like Cisco or CompTIA, with work environments ranging from offices to field sites.
More about Telecommunications Professional jobs

What cities are hiring for Telecommunications Professional jobs?

Cities with the most Telecommunications Professional job openings:

What are the most commonly searched types of Telecommunications jobs?

The most popular types of Telecommunications jobs are:

What states have the most Telecommunications Professional jobs?

States with the most job openings for Telecommunications Professional jobs include:

Telecommunications Specialist - Ring Central Needed

Hire Ventures, Inc.

Boston, MA • On-site

$80K - $95K/yr

Full-time

Posted 18 days ago


Job description

About HV Talent Group
At HV Talent Group, we help talented professionals like you connect with top employers nationwide. As a trusted recruiting partner for industry-leading companies, we focus on direct-hire placements that align with your career goals, values, and long-term growth.
Our client, a leading healthcare organization, is seeking an experienced Telecommunications Specialist with strong RingCentral experience to support and administer a complex enterprise telecommunications environment.
This is an excellent opportunity for a hands-on telecommunications professional who brings strong experience with RingCentral, enterprise voice systems, VoIP, call routing, voice infrastructure, and telecommunications troubleshooting. The ideal candidate will have the technical depth to support day-to-day telecom operations while also contributing to voice infrastructure projects, system upgrades, integrations, and continuous improvements across a large-scale environment.
Position Overview
The Telecommunication Specialist will be responsible for the day-to-day operations, administration, support, and maintenance of enterprise telecommunications environments. This role will design, evaluate, troubleshoot, and maintain telecommunications technologies including VoIP (on-premises and cloud), TDM, analog, voicemail, conference calling, call recording, and hard and softphone deployments, as well as related telecommunications peripherals and integrations.
The ideal candidate will have strong experience supporting enterprise voice environments, with a primary focus on RingCentral and secondary experience with Cisco and/or Avaya telecommunications platforms.
Key Responsibilities / Duties
  • Engineer, design, document, troubleshoot, and administer enterprise telecommunications systems and related software.
  • Manage and support all telecommunications moves, adds, changes, and user provisioning activities.
  • Work daily service tickets and provide day-to-day telecommunications support for clinical, administrative, and corporate users.
  • Prioritize work according to project deadlines, schedules, business priorities, and service-level requirements. Response time is often critical.
  • Participate in end-user support, both remotely and in person, including technical and administrative training related to telephone, voicemail, and collaboration systems.
  • Collaborate with cross-functional IT teams, including Network, Information Security, Service Desk, Data Center, PMO, and business/call center leadership, to ensure voice services are secure, scalable, integrated, and reliable.
  • Troubleshoot escalated incidents and support complex call flows and telecommunications-related projects.
  • Perform and schedule regular system backups and utilize troubleshooting and monitoring tools such as Wireshark, SolarWinds, and TraceSBC.
  • Support integrations with telecommunications peripheral systems, including paging, overhead paging, call recording, IVR, and other voice applications.
  • Develop and maintain technical and administrative documentation, SOPs, system configurations, call flows, dial plans, IP schemas, and QoS configurations.
  • Deliver technical and administrative training to end users and internal IT/Telecom team members.
  • Serve as a primary escalation point for the Telecom team, providing technical guidance, mentorship, and support to junior analysts.
  • Collaborate with external vendors on complex telecommunications projects, including installations, upgrades, maintenance, and troubleshooting of voice and data network technologies such as SIP, PRI, LAN/WAN, and POTS.
  • Communicate work progress, project status, risks, and potential system impacts to management and relevant stakeholders.
  • Manage call routing, dial plans, voicemail systems, hunt groups, auto attendants, and related call-flow configurations to ensure an optimal user experience.
  • Troubleshoot and resolve complex voice, video, and collaboration issues across enterprise environments.
  • Maintain, monitor, and optimize Cisco voice gateways, SIP trunks, and analog line integrations (FXO/FXS), including survivable remote site telephony (SRST) and enterprise voice resiliency features.
  • Participate in voice infrastructure projects, including system upgrades, migrations, new site deployments, patching, version control, and hardware/software refreshes.

Primary Technical Skill Set - RingCentral
  • Administer and support cloud-based RingCentral voice platforms in large enterprise environments.
  • Support Unified Communications (UC) users and contact center environments.
  • Configure and troubleshoot call flows and contact center functionality.
  • Support NICE CXone call flows and Studio scripting.
  • Support RingClone and related voice applications and integrations.
  • Support softphones integrated with Microsoft Teams and WebRTC.
  • Support peripheral voice applications, plug-ins, and related integrations.
  • Support Yealink and Poly hardphones.
  • Support PRI and analog gateway environments.

Secondary Technical Skill Set - Cisco
  • Cisco Unified Communications Manager (Call Manager), including current enterprise versions.
  • Cisco Unity Connection and automated attendant menus.
  • Cisco Emergency Responder.
  • Cisco VG-series analog gateways.
  • Enterprise voice gateway configuration and troubleshooting.
  • Call recording platforms and related integrations.

Additional Technical Experience
Experience with Avaya telecommunications environments is preferred, including:
  • Avaya Communication Manager
  • Avaya System Manager and Session Manager
  • Avaya Aura Messaging and Conferencing
  • Avaya CMS
  • Call accounting platforms
  • Call recording and monitoring platforms
  • Avaya media gateways and related hardware

Job Requirements
Required Education and Experience
  • Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field, with at least five years of experience working with telecommunications and information technology network systems; or an equivalent combination of education, training, and experience.
  • RingCentral experience is required.
  • Demonstrated experience administering and troubleshooting enterprise telecommunications and voice environments.
  • Experience supporting VoIP, SIP, analog, TDM, voicemail, call routing, and related voice technologies.

Preferred Certifications
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Voice Professional (CCVP) or equivalent Cisco voice certification
  • Avaya Certified Support or Implementation Specialist

Knowledge, Skills and Abilities (KSAs)
  • Demonstrated progressive knowledge, responsibility, and experience with telecommunications and information technology network systems.
  • Strong knowledge of enterprise voice, VoIP, SIP, analog, TDM, voicemail, call routing, and telecommunications infrastructure.
  • Excellent English communication skills, both oral and written.
  • Strong interpersonal and customer service skills with the ability to interact professionally with internal users, technical teams, vendors, and external partners.
  • Excellent organizational skills, including the ability to multitask, prioritize critical tasks, and meet deadlines.
  • Strong analytical and problem-solving skills with the ability to diagnose and resolve complex technical issues in a systematic, logical, and timely manner.
  • Ability to work effectively in a fast-paced enterprise IT environment where service availability and response time are critical.
  • Basic computer proficiency, including the ability to enter, access, and manage technical data and information.

Disclaimer: This job description is intended to provide a general overview of the responsibilities and requirements of the position. It is not an exhaustive list of all duties, responsibilities, and skills required. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Equal Employment Opportunity: HireVenture is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Confidentiality Notice: This job description and any accompanying attachments are confidential and may contain privileged information intended solely for the use of the individual or entity to whom they are addressed. If you have received this communication in error, please notify the sender immediately and delete the original message.
Copyright: This job description is copyrighted by HireVenture. Unauthorized use, reproduction, or distribution of this material is strictly prohibited without the written consent of HireVenture.
Note: The information provided in this job description is subject to change without notice. Please refer to the latest version of the job description available on our website for the most up-to-date information.
HireVenture
www.hireventure.com