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Telecommunications Manager Jobs (NOW HIRING)

Greenberg Traurig LLP

Join our Technology Team as a Telecommunications Manager located in various offices. We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate ...

Greenberg Traurig, LLP

NY · On-site

Join our Technology Team as a Telecommunications Manager located in various offices.**We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate ...

NWN Carousel

Telecommunications Compliance Manager

Responsibilities The Telecommunications Compliance Manager will manage NWN's telecommunications regulatory compliance process for the organization. Reporting directly to the Director of Accounting ...

GXO Logistics, Inc

Manager, Telecommunications Expense Management Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company ...

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Telecommunications Manager information

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$40K

$93.3K

$133K

How much do telecommunications manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for telecommunications manager in the United States is $93,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What does a telecommunications manager do?

A Telecommunications Manager is responsible for overseeing the installation, maintenance, and operation of telecommunications systems within an organization. This includes managing phone systems, internet networks, and sometimes video conferencing tools to ensure efficient and secure communication. They also supervise technical staff, coordinate with vendors, monitor system performance, and plan for upgrades or expansions. Their work ensures that all communication technologies function smoothly and meet the organization's needs.

What does a telecommunications manager do?

A telecommunications manager oversees the installation and maintenance of communication lines for an organization. These lines include phone, internet, and other forms of communication. In this role, you work with contractors to oversee the installation of new communication systems, ensuring they work properly. You monitor the performance of the lines and troubleshoot problems as they arise. When necessary, you also train employees on how to use the new systems and document how the systems are used so that you can ensure the needs of the company are being met. Telecommunications managers may work for communications companies, businesses that have this role on staff, or with a consulting firm that works with many different clients.

What are the key skills and qualifications needed to thrive as a telecommunications manager, and why are they important?

To thrive as a Telecommunications Manager, you need expertise in network infrastructure, telecommunications systems, and project management, usually backed by a bachelor's degree in a related field. Familiarity with network management tools, VoIP systems, and certifications like Cisco CCNA or PMP is often required. Strong leadership, analytical thinking, and effective communication enable you to lead teams and manage complex projects. These skills ensure reliable communication networks, efficient operations, and successful team collaboration in a rapidly evolving technology landscape.

What are some common challenges telecommunications managers face when overseeing large-scale network upgrades?

Telecommunications Managers often encounter challenges such as coordinating multiple vendors and stakeholders, managing downtime to minimize operational disruptions, and ensuring network security during transitions. They must also keep teams aligned on project milestones while troubleshooting unexpected technical issues. Success in this role requires strong project management skills, proactive communication, and the ability to adapt quickly to evolving technology and organizational needs.

What is the difference between Telecommunications Manager vs Network Administrator?

AspectTelecommunications ManagerNetwork Administrator
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like Cisco CCNA or CompTIA Network+Bachelor's degree in computer science, IT, or related; certifications like Cisco CCNA or CompTIA Network+
Work EnvironmentOversees telecom systems, manages vendors, and plans infrastructure in corporate or service provider settingsMaintains and troubleshoots computer networks, servers, and security within organizations
Employer & IndustryTelecom companies, large corporations, service providersIT departments across various industries, including healthcare, finance, and tech

While both roles require networking certifications and involve IT infrastructure, the Telecommunications Manager focuses on managing telecom systems and vendor relationships, whereas the Network Administrator handles day-to-day network operations and security.

Is telecommunications a good career path?

A career as a telecommunications manager involves overseeing communication systems, network infrastructure, and technology projects, often requiring technical skills and certifications. The field offers opportunities in various industries, competitive salaries, and demand for skilled professionals due to ongoing technological advancements. Job stability and growth prospects depend on industry trends and individual expertise.
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Telecommunications Manager jobs near you
Infographic showing various Telecommunications Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $93,261 per year, or $44.8 per hour.

Telecommunications Manager

On-site, Remote

Greenberg Traurig LLP
1 - 5K employees
Learn more about Greenberg Traurig LLPexternal

Full-time

Re-posted 17 days ago

Greenberg Traurig rating

9.6

Company rating: 9.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.
Join our Technology Team as a Telecommunications Manager located in various offices.
We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team.
This role can be based in various offices, on a remote basis. This role reports to the Director of Network Systems.
Position Summary
The Telecommunications Manager oversees all telecommunications services and systems for the firm, including management of the current Avaya telephony platform and strategic planning for future technology adoption. This role leads a telecom team, manages vendor relationships, ensures billing compliance, and develops a multi-year roadmap to guide the firm through technology transitions-with emphasis on security, compliance, and business continuity.
Key Responsibilities
Strategic Planning & Technology Leadership
  • Manages and optimizes the firm's Avaya telephony platform while evaluating emerging technologies (cloud PBX, UCaaS) for future growth
  • Develops and executes transition plans from legacy systems to modern platforms with minimal disruption to operations
  • Creates a multi-year telecommunications roadmap aligned with firm objectives
  • Leads assessment and selection of telephony solutions that support secure communications, remote work, and hybrid arrangements

Operations & Implementation
  • Oversees provisioning, installation, and maintenance of all telecommunications hardware, software, and services
  • Coordinates service installations with carriers, ensuring target dates and quality standards are met
  • Processes all moves, adds, changes, and disconnects for voice and data circuits
  • Integrates telephony systems with legal practice management software and collaboration platforms (Microsoft Teams, Zoom)

Vendor & Budget Management
  • Manages all telecom vendor relationships and contracts
  • Reviews, analyzes, and audits telecommunications invoices for accuracy and compliance
  • Researches and resolves billing disputes; escalates unresolved issues as needed
  • Develops and manages telecommunications budgets
  • Negotiates contracts and identifies cost-saving opportunities

Team Leadership
  • Directs and develops the telecommunications team to meet performance and availability commitments
  • Ensures staff training, motivation, and professional development
  • Fosters a customer-service orientation across all telecom support functions

Compliance & Business Continuity
  • Maintains up-to-date documentation of all systems, user guides, and training materials
  • Participates in disaster recovery and business continuity planning and testing
  • Ensures compliance with legal industry standards (HIPAA, GDPR, ABA guidelines) as they relate to telecommunications

Qualifications
Skills & Competencies
  • Excellent verbal and written communication skills
  • Superb customer service skills including the ability to understand both internal and external client needs and expectations and provide excellent service to meet or exceed client expectations
  • Excellent organizational and interpersonal skills
  • Strong project management skills including prior experience managing IT projects
  • Excellent attention to detail and problem-solving skills
  • Strong analytical and troubleshooting skills
  • Effectively plans, organizes and manages resources to successfully complete specific objectives for self and/or others
  • Requires critical thinking and decision-making skills such as the ability to successfully assess options and implications in order to identify value added solutions
  • Clearly defines job expectations for individuals and teams, coaches for success, provides training and effectively evaluates performance
  • Ability to accurately follow documented procedures and a strong aptitude for learning new technologies as they are incorporated into the computing environment
  • Demonstrated ability to lead migrations from legacy telephony systems to cloud or hybrid platforms
  • Strong understanding of secure telephony solutions, encryption, and privacy controls

Education & Prior Experience
  • Bachelor's degree preferred
  • 8+ years managing enterprise telephony systems, preferably in a law firm or professional services environment
  • Expert-level knowledge of the Avaya telephony platform required
  • Extensive experience with additional telephony platforms, including cloud-based and UCaaS solutions (e.g., Microsoft Teams, Zoom, SIP, RingCentral, Cisco)
  • Proven track record of successful technology adoption and change management
  • Experience with vendor management, contract negotiation, and telecommunications budgeting
  • Avaya certifications (ACIS, ACSS, or equivalent), Microsoft Teams Voice/Telephony certifications, UCaaS or cloud telephony certifications preferred

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

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