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Telecommunications Officer Jobs (NOW HIRING)

City of Murphy

Telecommunications Officer

Plano, TX

$50K - $57K/yr

As our Telecommunications Officer, under direct supervision of the Telecommunications Supervisor, you will receive and dispatch requests for police, fire, ambulance, and animal control emergency and ...

City of Murphy, TX

Telecommunications Officer

Murphy, TX · On-site

$50K - $57K/yr

As our Telecommunications Officer, under direct supervision of the Telecommunications Supervisor, you will receive and dispatch requests for police, fire, ambulance, and animal control emergency and ...

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How much do telecommunications officer jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for telecommunications officer in the United States is $24.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.00 per hour, depending on experience, location, and employer.

What does a telecommunications officer do?

A Telecommunications Officer is responsible for managing and operating communication systems, such as radios, telephones, and computer networks, in organizations like police departments, emergency services, and large corporations. They handle the transmission and receipt of information, coordinate emergency responses, and ensure that communication lines are secure and functional at all times. Their role is critical for maintaining effective and reliable communication, especially during emergencies or high-pressure situations.

What are the key skills and qualifications needed to thrive as a telecommunications officer, and why are they important?

To thrive as a Telecommunications Officer, you need a solid understanding of communication systems, network protocols, and often a degree or certification in telecommunications, IT, or a related field. Familiarity with radio dispatch systems, emergency communication platforms, and software such as CAD (Computer-Aided Dispatch) is typically required. Strong multitasking, problem-solving, and clear communication skills are critical soft skills in this role. These abilities are vital for ensuring reliable, efficient communication and rapid response in high-pressure or emergency situations.

What are common challenges faced by telecommunications officers and how can they be addressed?

Telecommunications Officers often manage high-pressure situations, such as handling multiple emergency calls or system outages simultaneously. Staying calm, organized, and prioritizing tasks are essential skills for addressing these challenges. Additionally, adapting to new technologies and maintaining clear communication with field units and other departments ensure efficient information flow. Ongoing training and strong teamwork can help officers stay prepared and effective in dynamic environments.

What is the difference between Telecommunications Officer vs Network Technician?

AspectTelecommunications OfficerNetwork Technician
CredentialsDiploma or degree in telecommunications, certifications like Cisco or CompTIATechnical diploma or degree, certifications like Cisco CCNA or CompTIA Network+
Work EnvironmentOffice settings, telecommunications companies, service providersData centers, server rooms, network installation sites
Job FocusManaging telecom systems, coordinating communication servicesInstalling, maintaining, troubleshooting network hardware and infrastructure

While both roles involve technical skills in communication systems, Telecommunications Officers focus on managing and coordinating telecom services, whereas Network Technicians specialize in installing and maintaining network hardware and infrastructure. Both roles are essential in ensuring reliable communication and network operations within organizations and service providers.

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What are popular job titles related to Telecommunications Officer jobs?

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Telecommunications Officer jobs near you
Infographic showing various Telecommunications Officer job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 91% Full Time, and 8% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,466 per year, or $24.3 per hour.

Telecommunications Officer

Fort Mill, SC

Fort Mill Police Department
See more jobs at Fort Mill Police Departmentexternal

$46K - $72K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Description
This is a full-time, on-site role for a Telecommunications Officer located in Fort Mill, SC. As a TCO with FMPD, you are the critical first point of contact in an emergency, receiving calls, dispatching responders, and keeping officers and the public safe through fast, accurate communication.

Key Responsibilities
  • Receive, monitor, and dispatch radio communications for emergency and non-emergency situations.
  • Answer and screen incoming calls from the public and other public safety agencies; categorize, prioritize, and dispatch appropriate responders.
  • Enter, update, and delete information in the NCIC database as directed.
  • Run criminal and driver history checks as requested by officers in the field.
  • Enter and update departmental data; maintain department files and retrieve information for Police Officers as needed.
  • Make rapid, sound decisions in high-pressure and life-threatening situations.
  • Perform additional duties as assigned in support of FMPD's mission.


Skills, Knowledge and Expertise
What we Expect from You (Qualifications)
  • Minimum: high school diploma or equivalent; specialized telecommunications or emergency dispatch training is preferred.
  • Experience: approximately 1–2 years of relevant work, internship/apprenticeship, or equivalent combination of education and training.
  • Possession of or ability to readily obtain NCIC certification.
  • Possession of or ability to readily obtain SCCJA Basic Telecommunications certification.
  • Calm and composed under pressure with strong multitasking ability.
  • Excellent oral and written communication skills.
  • Strong interpersonal and public relations skills.

Physical and Work Requirements
  • Work is typically performed while sitting at a desk or console.
  • Intermittent sitting, standing, bending, crouching, or stooping.
  • Occasional lifting of light objects.
  • Use of equipment requiring a high degree of dexterity.
  • Ability to distinguish between shades of color.
  • Extended shifts including nights, weekends, and holidays.

Benefits
Why Join FMPD? What's In It For You
A chance to serve a fast-growing, community-oriented police department that invests in training, equipment, and your career growth.
Competitive salary within the $46,508-$72,079 range, commensurate with your background.
Comprehensive benefits including:
  • Lateral Transfers: Earn up to 3% of pay grade minimum per year of verified experience
  • 401(k)
  • 401(k) matching
  • 457(b) and Roth 457(b) Retirement Plans
  • State Pension SCRS 
  • Military leave
  • Paid time off
  • Floating holidays
  • Employee assistance program (EAP)
  • Flexible spending account
  • Health Savings Account 
  • Parental Leave
  • Tuition Reimbursement
  • Education Incentives
  • Retention Bonuses
  • Employee Referral
  • Holidays
  • Bereavement Leave
Insurance at No Cost for Town Employee:
  • Health Insurance
  • Long-term/short-term disability insurance 
  • Dental insurance
  • Vision insurance
  • Life insurance