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Telecommunications Officer Jobs (NOW HIRING)

City of Murphy

Telecommunications Officer

Plano, TX · On-site

$50K - $57K/yr

As our Telecommunications Officer, under direct supervision of the Telecommunications Supervisor, you will receive and dispatch requests for police, fire, ambulance, and animal control emergency and ...

Bsu

Telecommunications Officer

Muncie, IN

$19.20 - $20.75/hr

Telecommunications Officer Compensation: $19.20 - 20.75 Department: Public Safety_G Start Date: 09/13/2026 About this opportunity: Ball State University is seeking a full time Telecommunications ...

City of Murphy, TX

Telecommunications Officer

Murphy, TX · On-site

$50K - $57K/yr

As our Telecommunications Officer, under direct supervision of the Telecommunications Supervisor, you will receive and dispatch requests for police, fire, ambulance, and animal control emergency and ...

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How much do telecommunications officer jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for telecommunications officer in the United States is $24.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.00 per hour, depending on experience, location, and employer.

What does a telecommunications officer do?

A Telecommunications Officer is responsible for managing and operating communication systems, such as radios, telephones, and computer networks, in organizations like police departments, emergency services, and large corporations. They handle the transmission and receipt of information, coordinate emergency responses, and ensure that communication lines are secure and functional at all times. Their role is critical for maintaining effective and reliable communication, especially during emergencies or high-pressure situations.

What are the key skills and qualifications needed to thrive as a telecommunications officer, and why are they important?

To thrive as a Telecommunications Officer, you need a solid understanding of communication systems, network protocols, and often a degree or certification in telecommunications, IT, or a related field. Familiarity with radio dispatch systems, emergency communication platforms, and software such as CAD (Computer-Aided Dispatch) is typically required. Strong multitasking, problem-solving, and clear communication skills are critical soft skills in this role. These abilities are vital for ensuring reliable, efficient communication and rapid response in high-pressure or emergency situations.

What are common challenges faced by telecommunications officers and how can they be addressed?

Telecommunications Officers often manage high-pressure situations, such as handling multiple emergency calls or system outages simultaneously. Staying calm, organized, and prioritizing tasks are essential skills for addressing these challenges. Additionally, adapting to new technologies and maintaining clear communication with field units and other departments ensure efficient information flow. Ongoing training and strong teamwork can help officers stay prepared and effective in dynamic environments.

What is the difference between Telecommunications Officer vs Network Technician?

AspectTelecommunications OfficerNetwork Technician
CredentialsDiploma or degree in telecommunications, certifications like Cisco or CompTIATechnical diploma or degree, certifications like Cisco CCNA or CompTIA Network+
Work EnvironmentOffice settings, telecommunications companies, service providersData centers, server rooms, network installation sites
Job FocusManaging telecom systems, coordinating communication servicesInstalling, maintaining, troubleshooting network hardware and infrastructure

While both roles involve technical skills in communication systems, Telecommunications Officers focus on managing and coordinating telecom services, whereas Network Technicians specialize in installing and maintaining network hardware and infrastructure. Both roles are essential in ensuring reliable communication and network operations within organizations and service providers.

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Telecommunications Officer jobs near you
Infographic showing various Telecommunications Officer job openings in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $50,466 per year, or $24.3 per hour.

PT Staff: Telecommunications Officer

Shaw University

Raleigh, NC • On-site

Part-time

Re-posted 4 days ago

Job description

Do you love working in an academic environment? Do you love helping people? If so, we have the job for you! Shaw University is looking for Part-Time Telecommunications Officers. Reporting to the Platoon Leader, the Telecommunications Officer provides departmental telecommunications functions to the Campus Police and Security Department, including front desk customer service and phone coverage for the University. The position is accountable for ensuring the efficient receipt and transmission and coordination of on-campus emergency and non-emergency requests for police assistance. In addition, the Telecommunications Officer will provide campus customer service phone coverage to include answering all calls to the University and directing such calls appropriately. The Telecommunications Officer will collect pertinent data, determines and contacts appropriate responding units, maintains calls in the data base using real-time entry, and provides responding officers with all necessary information. Obtains and maintains officer status through the duration of each emergency call.

Essential Job Functions:

  • Professionally and effectively answers and dispatches calls for Campus Policy and Security Department
  • Answering and processing emergency incidents and routine incidents for assistance, communicating clearly and effectively to a reporting party to collect critical information for officer safety awareness and timely response.
  • Professionally and effectively answers campus calls and directs calls appropriately with a strong customer service focus
  • Provides professional and effective customer service to walk-ins
  • Creates and maintains service call log records
  • Processing inquiries, requests for assistance, and complaints in a courteous and efficient manner
  • Appropriating resources in order to effectively respond to routine and emergency incidents
  • All other related duties as assigned

 

 Education and/or Experience

  • Typically, a high school diploma is required. College coursework in police science, criminology or related field is preferred or equivalent experience.
  • Minimum two years of experience working in higher education security, public safety agency, or law enforcement environment.
  • DCI Certification preferred
  • Minimum one year of customer service work experience involving the general public.
  • Telephone technique training a plus

Certificates, Licenses or Registrations

In-Service Training Program for Telecommunicators 

 Other Competencies

Must have a philosophy that is consistent with the Mission, Vision and Core Values of the organization.  Vision, commitment, and experience in achieving goals and pursuing excellence are critical.  Strong oral and written presentation skills. Ability to work well independently and as a member of a team.  Excellence in the organization, decision-making, problem-solving, and creating a collaborative environment. Ability to manage multiple projects simultaneously. Must be able to read, write and speak fluently in English.

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, or any other legally protected status. 

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