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Telecommunications Administrator Jobs (NOW HIRING)

The Telecommunications Administrator is responsible for the administration, configuration, and maintenance of all telecommunications systems supporting Howard University Hospital. This position ...

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Telecommunications Administrator information

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$37.5K

$70.3K

$109.5K

How much do telecommunications administrator jobs pay per year?

As of Jun 11, 2026, the average yearly pay for telecommunications administrator in the United States is $70,337.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What does a Telecommunications Administrator do?

A Telecommunications Administrator is responsible for managing and maintaining an organization's communication systems, including phone networks, VoIP systems, and other telecommunication infrastructure. They ensure reliable network performance, troubleshoot issues, and implement security measures to protect communication data. Additionally, they may coordinate with service providers, upgrade systems, and support end-users with telecom-related concerns. Their role is crucial in ensuring seamless and efficient communication within an organization.

What are the key skills and qualifications needed to thrive in the Telecommunications Administrator position, and why are they important?

To thrive as a Telecommunications Administrator, you need strong expertise in network management, troubleshooting, and telecommunications infrastructure, often backed by a degree in information technology or a related field. Familiarity with PBX systems, VoIP platforms, network monitoring tools, and certifications like CompTIA Network+ or Cisco CCNA is highly beneficial. Attention to detail, problem-solving abilities, and excellent communication skills help you manage technical issues and coordinate with teams effectively. These skills are vital to ensure reliable communication systems, minimize downtime, and support organizational goals.

What are the typical daily responsibilities of a Telecommunications Administrator?

Telecommunications Administrators are responsible for managing, maintaining, and troubleshooting voice and data communication systems, such as phones, VoIP, and network connectivity. Daily tasks often include monitoring system performance, performing routine updates, resolving user issues, and coordinating with vendors for equipment and service support. They also ensure compliance with company policies and regulatory standards while assisting with the setup of new hardware or office locations. This role requires regular collaboration with IT teams and end users to ensure seamless business communications across the organization.

More about Telecommunications Administrator jobs
What cities are hiring for Telecommunications Administrator jobs? Cities with the most Telecommunications Administrator job openings:
What are the most commonly searched types of Telecommunications Administrator jobs? The most popular types of Telecommunications Administrator jobs are:
What states have the most Telecommunications Administrator jobs? States with the most job openings for Telecommunications Administrator jobs include:
Telecommunications Administrator

Telecommunications Administrator

Howard University Hospital

Washington, DC • On-site

Full-time

Posted 3 days ago


Howard University Hospital rating

7.6

Company rating: 7.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

237th of 998 rated hospitals


Job description

Description
Telecommunications Administrator
Howard University Hospital - Washington, DC
Role Summary
Howard University Hospital is seeking an experienced Telecommunications Administrator to manage and support the hospital's enterprise voice and communication systems. This role ensures the reliability, security, and performance of critical telecommunications infrastructure-including VoIP, PBX, call center technologies, and paging systems-that support clinical operations, patient communication, and hospital-wide coordination.
The Telecommunications Administrator works closely with clinical departments, IT infrastructure teams, and external vendors to maintain mission-critical communication systems that operate in a 24/7 healthcare environment.
What You'll Do
  • Administer and maintain enterprise telecommunications systems including VoIP, PBX, voicemail, call recording, and call center platforms
  • Configure and optimize SIP trunks, call routing, dial plans, and extensions
  • Monitor telecommunications system performance and resolve issues
  • Implement firmware updates, patches, and backups according to change management procedures
  • Serve as the primary liaison with telecommunications vendors and service providers
  • Provide end-user support and training for hospital staff
  • Collaborate with network and security teams to integrate telephony systems with hospital IT infrastructure
  • Maintain documentation including call flow diagrams and system inventories
  • Generate reports and analytics on telecommunications performance and usage
  • Ensure compliance with HIPAA, Joint Commission standards, and hospital security policies
  • Participate in disaster recovery planning and emergency communication testing
  • Evaluate emerging telecommunications technologies
Required Qualifications
Education
Bachelor's degree in Telecommunications, Information Technology, Computer Science, or a related field required.
Experience
Minimum 3-5 years of experience managing enterprise telecommunications or unified communications systems.
Technical Skills
  • Experience supporting VoIP platforms such as Cisco Unified Communications Manager, Avaya Aura, Mitel, or similar
  • Knowledge of SIP trunking, call routing, QoS, and TCP/IP networking
  • Familiarity with call center technologies including IVR and ACD
  • Knowledge of telecommunications cabling standards and network topology
  • Understanding of HIPAA security requirements in healthcare

Preferred Certifications
  • Cisco CCNA Collaboration / Voice
  • Avaya Certified Implementation Specialist
  • CompTIA Network+ or Security+
About Howard University Hospital
Howard University Hospital is a nationally recognized academic medical center located in Washington, DC and serves as the primary teaching hospital for Howard University College of Medicine.
What We Offer
  • Competitive compensation and benefits
  • Professional development opportunities
  • A collaborative environment supporting innovation and patient care
Position Details
Department: IT Technology Services
Reports To: Director of Infrastructure
Location: Washington, DC
Status: Full-Time
FLSA Status: Exempt
Pay + Schedule
Salary will be determined by the Compensation Department and based on experience, education, internal equity, and organizational guidelines.
Compliance Statements
Culture of Care
Howard University Hospital supports a Just Culture that promotes accountability, learning, and patient safety.
Equal Opportunity Employer
Howard University Hospital is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics.
Reasonable Accommodation
For accommodation requests during the application process please contact HUHLA@huhosp.org.
Pay Transparency
Compensation is determined based on experience, education, internal equity, and other relevant factors.
Disclaimer
This description outlines the general nature of the role and is not an exhaustive list of duties.