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Telecommunications Assistant Jobs (NOW HIRING)

Leidos

Telecommunications Mechanic

Chantilly, VA · On-site

We are seeking an experienced Telecommunications Mechanic to support the installation, termination ... Install prefab assembly unassisted * Assist in Pulling Low Voltage Cable * Assist in pulling all ...

Leidos

Telecommunications Mechanic

Chantilly, VA · On-site

We are seeking an experienced Telecommunications Mechanic to support the installation, termination ... Install prefab assembly unassisted * Assist in Pulling Low Voltage Cable * Assist in pulling all ...

Leidos

Telecommunications Mechanic

Chantilly, VA · On-site

We are seeking an experienced Telecommunications Mechanic to support the installation, termination ... Install prefab assembly unassisted * Assist in Pulling Low Voltage Cable * Assist in pulling all ...

Leidos

Telecommunications Mechanic

Chantilly, VA · On-site

We are seeking an experienced Telecommunications Mechanic to support the installation, termination ... Install prefab assembly unassisted * Assist in Pulling Low Voltage Cable * Assist in pulling all ...

Leidos

Telecommunications Mechanic

Chantilly, VA · On-site

We are seeking an experienced Telecommunications Mechanic to support the installation, termination ... Install prefab assembly unassisted * Assist in Pulling Low Voltage Cable * Assist in pulling all ...

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Telecommunications Assistant information

What does a telecommunications assistant do?

A Telecommunications Assistant supports the installation, maintenance, and troubleshooting of telecommunication systems such as phones, networks, and related equipment. They often assist in setting up new phone lines, managing voicemail systems, and ensuring that all communication equipment is working efficiently. Telecommunications Assistants may also provide technical support to users, keep records of maintenance activities, and coordinate with vendors or service providers. Their role is essential in ensuring smooth and reliable communication within an organization.

What are the key skills and qualifications needed to thrive as a telecommunications assistant, and why are they important?

To thrive as a Telecommunications Assistant, you need a solid understanding of telecommunications systems, troubleshooting, and customer service, often supported by a relevant associate degree or technical certification. Familiarity with phone systems, VoIP platforms, and ticketing or help desk software is typically required in this role. Strong organizational skills, attention to detail, and effective communication help you manage tasks efficiently and assist both users and technical teams. These skills ensure reliable communication infrastructure and timely support, which are critical for smooth business operations.

What are some common challenges telecommunications assistants face when supporting large organizations?

Telecommunications Assistants in large organizations often encounter challenges like managing a high volume of service requests, coordinating with multiple departments, and staying updated with rapidly evolving technologies. They may need to troubleshoot complex network issues under tight deadlines and ensure minimal disruption to daily operations. Effective communication and strong organizational skills are essential for prioritizing tasks and collaborating with IT teams, vendors, and end-users to deliver timely support.

How to get into a telecommunications assistant with no experience?

To become a telecommunications assistant with no experience, focus on developing basic technical skills, such as understanding networking concepts and using communication tools. Entry-level positions often require a high school diploma or equivalent, and gaining certifications like CompTIA A+ or Cisco's CCNA can improve your chances. Volunteering or internships can also provide practical experience and help build relevant skills for the role.

What skills do you need to be a telecommunications assistant?

A telecommunications assistant needs strong communication and customer service skills, technical knowledge of communication systems, and the ability to troubleshoot equipment. Familiarity with networking, basic computer skills, and attention to detail are also important. Certifications in telecommunications or related fields can enhance job prospects.
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Telecommunications Assistant jobs near you
Infographic showing various Telecommunications Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

TELECOMMUNICATIONS ASSISTANT

Gibson Electric Membership Corporation

Trenton, TN • On-site

$12.25 - $16.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Gibson Electric Membership Corporation has a Telecommunications Assistant position now open for our Trenton Member Service Center.


Position Summary:

Provides administrative and customer support for the Broadband and IT department. Promotes Gibson Electric and Connect services. Coordinates TV service-related contracts and correspondence, tracks content costs and billing, keeps TV packages updated and contracts valid. Generates work orders, orders materials, creates and processes purchase orders. Assists with contracts, invoices, and billing. Monitors and advises on the status of federal and state regulatory requirements and maintains a calendar of required actions. Coordinates Connect's low-income assistance programs and engages with customers on utilizing assistance programs. Assists large customers in signing up for service and communicates with customers regarding changes to schedule as needed. Resolves large customer problems/complaints. Assists employees with mobile devices and orders and tracks equipment. Coordinates special projects assigned by VP of IT and Broadband. Maintains accurate customer counts by service and program.


Qualified applicants must have:

  • Associates degree in IT, Business or a related field of study
  • Courses and training in keyboarding, software used by position, customer service, office administration, business, accounting, information technology or the operation of equipment used by the position
  • Valid Tennessee Driver License

It is preferred that the applicant have certifications or courses related to technical services, information technology and fiber/telecommunications.


BENEFITS:

This position will receive an excellent benefits package including medical insurance, dental, vision, life insurance, short- and long-term disability insurance, defined benefit plan, 401(k) match, Paid Time Off, and paid holidays.


TO APPLY:

If you meet the above qualifications and would like to apply, visit https://gibsoncoops.com/careers to view the full position description, complete the required application form, and provide all post high school transcripts.


Application deadline is Wednesday, September 2, 2026.


All qualified applicants will receive consideration for employment without regard to disability status, veteran status, or other legally protected status.

Apply