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Telecommunications Assistant Jobs in Two Rivers, WI

Ongoing field support - dedicated supervisors ready to assist * Career growth with real earning ... telecommunications equipment. Your responsibilities will include: * Performing residential ...

Be the face of Cellcom! Assist in daily retail operations, engaging with guests, answering ... Proficiency in using cellular phones and basic knowledge of telecommunications products and ...

Be the face of Cellcom! Assist in daily retail operations, engaging with guests, answering ... Proficiency in using cellular phones and basic knowledge of telecommunications products and ...

Be the face of Cellcom! Assist in daily retail operations, engaging with guests, answering ... Proficiency in using cellular phones and basic knowledge of telecommunications products and ...

Be the face of Cellcom! Assist in daily retail operations, engaging with guests, answering ... Proficiency in using cellular phones and basic knowledge of telecommunications products and ...

Be the face of Cellcom! Assist in daily retail operations, engaging with guests, answering ... Proficiency in using cellular phones and basic knowledge of telecommunications products and ...

Be the face of Cellcom! Assist in daily retail operations, engaging with guests, answering ... Proficiency in using cellular phones and basic knowledge of telecommunications products and ...

... assist with permitting compliance during approval and construction stages of the project, and to ... Understanding of outside plant design principles, work order procedures, telecommunication ...

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Telecommunications Assistant information

What does a Telecommunications Assistant do?

A Telecommunications Assistant supports the installation, maintenance, and troubleshooting of telecommunication systems such as phones, networks, and related equipment. They often assist in setting up new phone lines, managing voicemail systems, and ensuring that all communication equipment is working efficiently. Telecommunications Assistants may also provide technical support to users, keep records of maintenance activities, and coordinate with vendors or service providers. Their role is essential in ensuring smooth and reliable communication within an organization.

What are the key skills and qualifications needed to thrive as a Telecommunications Assistant, and why are they important?

To thrive as a Telecommunications Assistant, you need a solid understanding of telecommunications systems, troubleshooting, and customer service, often supported by a relevant associate degree or technical certification. Familiarity with phone systems, VoIP platforms, and ticketing or help desk software is typically required in this role. Strong organizational skills, attention to detail, and effective communication help you manage tasks efficiently and assist both users and technical teams. These skills ensure reliable communication infrastructure and timely support, which are critical for smooth business operations.

What are some common challenges Telecommunications Assistants face when supporting large organizations?

Telecommunications Assistants in large organizations often encounter challenges like managing a high volume of service requests, coordinating with multiple departments, and staying updated with rapidly evolving technologies. They may need to troubleshoot complex network issues under tight deadlines and ensure minimal disruption to daily operations. Effective communication and strong organizational skills are essential for prioritizing tasks and collaborating with IT teams, vendors, and end-users to deliver timely support.

$55K - $65K/yr

Full-time, Per diem

Medical, Dental, Vision, Life, Retirement

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Job description

TowerMRL and Advanced Tower Services have immediate openings for Telecommunication Tower Apprentice at entry level looking for professional and personal growth while traveling throughout the US. POSITION DOES REQUIRE LOCATION TO OUR COTTAGE GROVE, WI OR ALBUQUERQUE, NM LOCATION WITHIN 60 TO 120 DAYS OF EMPLOYMENT. Telecommunication Tower Apprentices will learn and be trained perform a wide variety of field specific job duties. We travel throughout the US and although the travel is extensive, we look to schedule employees for 2-3 weeks in the field at a time. Time off is backlogged after each deployment. Employees wanting greater pay have the option for longer assignments. Tower Technicians must have the ability to climb heights in excess of 500 feet, lift more than 50 lbs., and have the ability to travel extensively out of state for extended periods of time, including overnight and weekends. ToweMRL/Advanced Tower Services provides all training and certifications, base pay (including travel time), individual hotel rooms and per diem pay for incidentals for overnight work days. All new employees will undergo a full tower and rescue training prior to first deployment. Tower Technicians have opportunity for extensive overtime and room for advancement.
NEW EMPLOYEES WILL BE REQUIRED TO PASS THE FOLLOWING FOR EMPLOYMENT WITH TowerMRL/Advanced Tower Services.
Preemployment Drug Screening
Pre-employment DOT physical and must be able to obtain a medical card
Integrity Survey
Background Check
Review of Driver Record
Training and Skills Week
BENEFIT PACKAGE
TowerMRL & Advanced Tower Services provides a comprehensive benefits package. The company covers 50% of the benefits including, MEDICAL AND DENTAL as well as self-funded Vision Insurance. Subsidies are also provided for other benefit plans including LONG & SHORT TERM DISABILITY AND LIFE INSURANCE. There is a retirement plan company match based on the employee's salary after eligibility. TowerMRL & Advanced Tower Services provides a Professional Development Programs that offers various outlets such as industry related seminars, conferences, and internal training opportunities.
Hourly Wage - $20.00 to $22.00 per hour - $55,000 to $65,000 Annually
TowerMRL/Advanced Tower Services provides the following additional compensation:
All required fall protection equipment
CLC hotel card for payment of hotel rooms - NO REQUIREMENT TO SHARE A ROOM
$50.00 per day for meals while traveling - this is reimbursed on paychecks - Company does not advance this money under any circumstances
All required safety training
Tool & Boot Allowance - Annually
Cell phone for work and personal use - after 30 days of employment
Company Provide NWSA Credential Testing
Bonus Referral Program - $200 at Hiring - $300 after 6 months of employment
TRAINING:
Tower Technicians will learn the following skills to be able to pass the TIRAP & NWSA credentialing program to become a Telecommunication Tower Apprentice - Level 1.
OSHA 10 (Telecom)
Authorized Climber
Personal Protection Equipment (PPE)
Radio Frequency Awareness (RF)
Jobsite Safety Analysis (JSA)
Scope of Work (SOW)
CPR/First Aid/Blood Borne Pathogens
Technical Training
Scope of Work
Basic Rigging
Material Handling
Ropes/Knots
Drills/Saws/Grinders
Operate Trucks/trailers, and equipment
Knowledge of the DOT regulations
Load Securement
Introduction to Various Types of Structures and Appurtenances
Monopole
Self- Support
Guyed
Stealth
Rooftop
Antennas
Responsibilities
Conduct on-site inspections/investigations, including survey and documentation of existing conditions, field testing, photographing, and sketching
Utilize excavation equipment to assist in on-site investigations
Conduct tests to exacting standards as directed
Perform telecommunication tower inspections to include climbing towers in excess of 500 ft.
Organize field data
Perform general repairs, maintenance, upgrades and re-fabrication to towers and other structures as directed
Pick-up and delivery supplies, tools, equipment, components, etc., via company vehicle
Adhere to all Federal, State and Local driving requirements
Ensure compliance with all company policies and procedures, as well as additional legal regulatory requirements (i.e., OSHA)
Meticulously adhere to safety procedures and policies while maintaining quality standards
Maintain company vehicle in a clean and presentable condition
Utilize available resources, technology, and tools to complete work
Prioritize and perform job requirements and activities based on open communication with field and management personnel
Extensive travel, 2 - 3 weeks away from base office location (over 95% travel out of state (via air and company vehicle) to include weekends)
GENERAL REQUIREMENTS:
VALID DRIVER'S LICENSE
High School diploma is required, some college experience preferred
Good analytical and computer skills
Strong technical, written, and oral communication skills
Ability to work independently
Ability to analyze and solve problems
Ability and interest in performing work in the field
Demonstrated willingness to learn
Physical ability and the willingness to climb towers in excess of 500 feet
Physical ability to lift 50 + lbs. and be comfortable working in an outdoor environment in all types of weather
Ability to maintain an effective working relationship with workers, other department employees, and the general public
Some ability to read and interpret sketches and blueprints
Ability to obtain applicable tower climbing certifications
Ability to travel extensively out of state and for extended periods of time (travel required is 95% to include weekends and overnight)
Ability to be covered by company auto insurance plan (e.g. Good Driving Record - No DUI's or suspensions within the last 5 years and no more than 2 traffic violations (with less than 3pts. max on each violation) in the past 3 years)