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911 Telecommunicator Jobs (NOW HIRING)

WILLIAMS COUNTY

911 Telecommunicator

Williston, ND · On-site

$27.28/hr

Apply online at 911 Telecommunicator The 911 Telecommunicator receives, processes, and dispatches emergency and non-emergency calls for police, fire, EMS, and other public safety services. This ...

Williams County

911 Telecommunicator

Williston, ND · On-site

$27.28/hr

Description The 911 Telecommunicator receives, processes, and dispatches emergency and non-emergency calls for police, fire, EMS, and other public safety services. This position requires strong ...

Henry County / Henry County PSA

VA · On-site

$40K - $50K/yr

Emergency 911 Telecommunicator Location: Martinsville-Henry County 911 Communications Center Schedule: Full-time | Shift may vary Salary: $40,649 to $50,227 annually The Martinsville-Henry County 911 ...

Somerset County

Be Seen First

911 Telecommunicator

Somerset, PA · On-site

$31K/yr

A 911 Telecommunicator is a position involving radio and dispatch work. Work involves dispatching emergency and non emergency services in the operation of two-way radio and telephone for Somerset ...

Blue Earth County

911 Telecommunicator

Mankato, MN

$61K - $86K/yr

DESCRIPTION Under the direct supervision of the Communications Center Administrator, the 911 Telecommunicator supports the mission of the Blue Earth County Sheriff's Office by providing quality ...

Blue Earth County, MN

911 Telecommunicator

Mankato, MN · On-site

$61K - $86K/yr

Dispatch Opening Date: 08/12/2025 DESCRIPTION Under the direct supervision of the Communications Center Administrator, the 911 Telecommunicator supports the mission of the Blue Earth County Sheriff ...

Cumberland County

911 Telecommunicator I

Carlisle, PA

$20.20/hr

Future Promotion opportunities in the 911 operations series include Telecommunicator III (107, $53,000 ), Assistant Supervisor (110 , $64,000 ), and Supervisor (112, $72,000 ). Current Cumberland ...

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911 Telecommunicator information

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$15

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How much do 911 telecommunicator jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for 911 telecommunicator in the United States is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $29.33 per hour, depending on experience, location, and employer.

How much is a 911 dispatcher paid?

The average salary for a 911 telecommunicator or dispatcher in the United States ranges from $35,000 to $55,000 per year, depending on experience, location, and agency. Entry-level positions may start lower, while experienced dispatchers or those in high-cost areas can earn higher wages, often supplemented with shift differentials and overtime opportunities.

How to become a 911 dispatcher with no experience?

To become a 911 dispatcher with no experience, applicants typically need a high school diploma or equivalent, complete a dispatcher training program, and pass a background check. Strong communication skills, the ability to work under pressure, and familiarity with emergency call systems are also important for entry-level candidates.

What are some of the most common challenges faced by 911 Telecommunicators, and how are they addressed on the job?

911 Telecommunicators often face the challenge of managing high-stress situations, such as handling multiple emergency calls simultaneously or dealing with callers in distress. They must remain calm and focused to accurately gather information and dispatch appropriate emergency services quickly. Agencies typically provide comprehensive training, ongoing support, and access to counseling services to help telecommunicators cope with stress. Additionally, teamwork and clear communication with field responders are essential to ensure effective outcomes and minimize errors during critical incidents.

What is the difference between a 911 dispatcher and a telecommunicator?

A 911 telecommunicator is a professional who answers emergency calls, gathers information, and dispatches appropriate emergency services. The term 'dispatcher' often refers to the same role, but 'telecommunicator' emphasizes the communication aspect and may include additional responsibilities like radio communication and data entry; both roles require training, certification, and the ability to handle high-stress situations.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher can be competitive, as many agencies require candidates to pass background checks, written exams, and sometimes psychological evaluations. Relevant skills include communication, multitasking, and stress management, and some positions may require certification or training programs before employment.

What are 911 Telecommunicators?

911 Telecommunicators, also known as emergency dispatchers, are professionals who answer emergency calls and dispatch the appropriate emergency services, such as police, fire, or medical assistance. They are responsible for quickly gathering critical information from callers, providing instructions, and coordinating response teams. Their work is essential in ensuring that help reaches people in crisis situations as efficiently as possible. 911 Telecommunicators must remain calm under pressure, communicate clearly, and think quickly to make life-saving decisions.

What are the key skills and qualifications needed to thrive as a 911 Telecommunicator, and why are they important?

To thrive as a 911 Telecommunicator, you need strong multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, with some positions requiring specialized emergency communications training. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and sometimes certifications like APCO or NENA are typically used in this role. Exceptional communication, emotional resilience, and the ability to remain calm under pressure are standout soft skills. These competencies are crucial for ensuring accurate, timely dispatch of emergency services and maintaining public safety in high-stress situations.
More about 911 Telecommunicator jobs
What cities are hiring for 911 Telecommunicator jobs? Cities with the most 911 Telecommunicator job openings:
What states have the most 911 Telecommunicator jobs? States with the most job openings for 911 Telecommunicator jobs include:
What job categories do people searching 911 Telecommunicator jobs look for? The top searched job categories for 911 Telecommunicator jobs are:
911 Telecommunicator jobs near you
Infographic showing various 911 Telecommunicator job openings in the United States as of July 2026, with employment types broken down into 3% As Needed, 75% Full Time, 21% Part Time, and 1% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $53,061 per year, or $25.5 per hour.
911 Telecommunicator

911 Telecommunicator

WILLIAMS COUNTY

Williston, ND • On-site

$27.28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Apply online at https://www.governmentjobs.com/careers/williams

911 Telecommunicator

The 911 Telecommunicator receives, processes, and dispatches emergency and non-emergency calls for police, fire, EMS, and other public safety services. This position requires strong multitasking skills, quick decision making, and the ability to remain effective in unpredictable, high-pressure situations.

Examples of Duties:

The intent of this job description is to provide a representative summary of the primary duties and responsibilities performed by incumbents in this position. The duties and responsibilities described are not a comprehensive list and may change with or without notice. Incumbents must be able to perform the essential function of the position with or without reasonable accommodation.

  • Receives emergency and non-emergency calls and obtains pertinent information to determine the type and level of service required
  • Dispatches police, fire, EMS, and other emergency units to locations requiring assistance, relaying accurate incident information; maintains communication with field units on assignment
  • Monitors the activity of multiple public safety radio frequencies
  • Operates a variety of communications equipment, including radio consoles, telephones, computer systems, and alarm monitoring equipment
  • Remains professional, calm, and courteous during communications with members of the public and emergency personnel
  • Enters, updates, and retrieves information from a variety of computer systems, including Microsoft Office and CAD
  • Creates and maintains accurate records, logs, and reports
  • Reads and interprets maps and maintains familiarity with major roads, streets, industrial areas, public buildings, and the general geographic location of the covered service area
  • Maintains current understanding of public safety policies and procedures for the Department of Emergency Management, police, fire, EMS, and other emergency service providers
  • Maintains confidentiality of non-public records and makes available all data and information deemed a public record by the North Dakota Century Code.

Typical Qualifications:

  • High School Diploma or GED
  • Must pass a thorough background check and pre-employment drug and alcohol screening
  • Must successfully progress through 911 Telecommunicator training program within allotted timeframe


  • Must be able to work any assigned shift, including weekdays, weekends, overnight, and holidays
  • Intense concentration and prolonged attentiveness are required during emergency communications
  • Interaction with distraught or abusive individuals


Compensation and Benefits: Starting pay is $27.28 per hour and may vary based on qualifications and experience. Williams County provides generous benefits to full-time regular employees, paid sick and vacation leave, a fully paid health/dental/vision benefit plan for employees and dependents, term life insurance of $25,000, 100% contribution toward retirement benefits through the ND Public Employees Retirement System (employees are fully vested after 36 months), and 12 paid holidays each year. Rental housing may be available through Williams County.


To obtain more information about living in Williston, visit https://livability.com/nd/williston/

All offers of employment are contingent upon successful completion of a background check, drug screening, and reference review.


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