ZipRecruiter

Log In

1

911 Telecommunicator Jobs (NOW HIRING)

Pender County Government

E911 Telecommunicator

Burgaw, NC · On-site

$51K - $60K/yr

Work is performed under the limited supervision of the E-911 Telecommunicator/Shift Leader. To perform this job successfully, an individual must be able to complete the essential functions of the ...

Pender County, NC

E911 Telecommunicator

Burgaw, NC · On-site

$51K - $60K/yr

Work is performed under the limited supervision of the E-911 Telecommunicator/Shift Leader. To perform this job successfully, an individual must be able to complete the essential functions of the ...

City of DeKalb, IL

Telecommunicator

Lincoln, IL · On-site

$27.42 - $39.29/hr

The Telecommunicator receives, analyzes, classifies, prioritizes and responds to calls of an ... Receives emergency calls for service from multiple sources including an NG9-1-1 system, text-to-911 ...

City of DeKalb

Telecommunicator

Dekalb, IL · On-site

$27.42 - $39.29/hr

The Telecommunicator receives, analyzes, classifies, prioritizes and responds to calls of an ... Receives emergency calls for service from multiple sources including an NG9-1-1 system, text-to-911 ...

City of Mesa

Public Safety Telecommunicator I

Mesa, AZ

$64K - $84K/yr

... Telecommunicator I; $1,000 will be paid upon successful completion of the Public Safety ... This recruitment will be used to fill vacancies in the 911 Call-Taker, Police Dispatching, and Fire ...

City of Mesa, AZ

Public Safety Telecommunicator I

Mesa, AZ · On-site

$64K - $84K/yr

... Telecommunicator I; $1,000 will be paid upon successful completion of the Public Safety ... This recruitment will be used to fill vacancies in the 911 Call-Taker, Police Dispatching, and Fire ...

next page

Showing results 1-20

All Jobs911 Telecommunicator Jobs

911 Telecommunicator information

See salary details

$15

$25

$40

How much do 911 telecommunicator jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for 911 telecommunicator in the United States is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $29.33 per hour, depending on experience, location, and employer.

How much is a 911 dispatcher paid?

The average salary for a 911 telecommunicator or dispatcher in the United States ranges from $35,000 to $55,000 per year, depending on experience, location, and agency. Entry-level positions may start lower, while experienced dispatchers or those in high-cost areas can earn higher wages, often supplemented with shift differentials and overtime opportunities.

How to become a 911 dispatcher with no experience?

To become a 911 dispatcher with no experience, applicants typically need a high school diploma or equivalent, complete a dispatcher training program, and pass a background check. Strong communication skills, the ability to work under pressure, and familiarity with emergency call systems are also important for entry-level candidates.

What are some of the most common challenges faced by 911 Telecommunicators, and how are they addressed on the job?

911 Telecommunicators often face the challenge of managing high-stress situations, such as handling multiple emergency calls simultaneously or dealing with callers in distress. They must remain calm and focused to accurately gather information and dispatch appropriate emergency services quickly. Agencies typically provide comprehensive training, ongoing support, and access to counseling services to help telecommunicators cope with stress. Additionally, teamwork and clear communication with field responders are essential to ensure effective outcomes and minimize errors during critical incidents.

What is the difference between a 911 dispatcher and a telecommunicator?

A 911 telecommunicator is a professional who answers emergency calls, gathers information, and dispatches appropriate emergency services. The term 'dispatcher' often refers to the same role, but 'telecommunicator' emphasizes the communication aspect and may include additional responsibilities like radio communication and data entry; both roles require training, certification, and the ability to handle high-stress situations.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher can be competitive, as many agencies require candidates to pass background checks, written exams, and sometimes psychological evaluations. Relevant skills include communication, multitasking, and stress management, and some positions may require certification or training programs before employment.

What are 911 Telecommunicators?

911 Telecommunicators, also known as emergency dispatchers, are professionals who answer emergency calls and dispatch the appropriate emergency services, such as police, fire, or medical assistance. They are responsible for quickly gathering critical information from callers, providing instructions, and coordinating response teams. Their work is essential in ensuring that help reaches people in crisis situations as efficiently as possible. 911 Telecommunicators must remain calm under pressure, communicate clearly, and think quickly to make life-saving decisions.

What are the key skills and qualifications needed to thrive as a 911 Telecommunicator, and why are they important?

To thrive as a 911 Telecommunicator, you need strong multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, with some positions requiring specialized emergency communications training. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and sometimes certifications like APCO or NENA are typically used in this role. Exceptional communication, emotional resilience, and the ability to remain calm under pressure are standout soft skills. These competencies are crucial for ensuring accurate, timely dispatch of emergency services and maintaining public safety in high-stress situations.
More about 911 Telecommunicator jobs
What cities are hiring for 911 Telecommunicator jobs? Cities with the most 911 Telecommunicator job openings:
What states have the most 911 Telecommunicator jobs? States with the most job openings for 911 Telecommunicator jobs include:
What job categories do people searching 911 Telecommunicator jobs look for? The top searched job categories for 911 Telecommunicator jobs are:
911 Telecommunicator jobs near you
Infographic showing various 911 Telecommunicator job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $53,061 per year, or $25.5 per hour.
E911 Telecommunicator

E911 Telecommunicator

Pender County Government

Burgaw, NC • On-site

$51K - $60K/yr

Other

Posted 7 days ago

Key responsibilities

  • Receives, classifies, processes, and dispatches emergency service calls utilizing E-911 and computer aided dispatch systems.

  • Prepares and maintains computerized and other records and files related to emergency and non-emergency service calls.

  • Operates the Division of Criminal Information terminal to send and receive messages and manage data such as criminal histories and vehicle identification.

Job description

General Definition of Work Performs skilled technical work receiving, classifying, processing and dispatching emergency service calls utilizing E-911 and computer aided dispatch systems, receiving, recording and forwarding non-emergency service calls, preparing and maintaining computerized and other records and files, and related work as apparent or assigned. Work is performed under the limited supervision of the E-911 Telecommunicator/Shift Leader. To perform this job successfully, an individual must be able to complete the essential functions of the position with or without reasonable accommodations.

Reasonable accommodations may be requested by contacting Pender County Human Resources. Essential Functions Receives routine and emergency telephone calls and personal requests for assistance concerning crimes, public utilities, or general information concerning addresses and nature of problems. Deciphers, prioritizes, and gathers information from callers.

Guides dispatched personnel by utilizing the mapping system. Dispatches personnel after hours for emergencies; dispatches specialized units. Receives and transmits information and messages.

Operates Division of Criminal Information (DCI) terminal to send and receive messages regarding criminal histories, vehicle identification, missing persons, license plate records and driver histories and related work; enters and removes data from the database. Maintains an in-house computer database and communications logs and reports. Performs general maintenance and custodial duties.

Other duties as assigned. Knowledge, Skills, Abilities, Education & Experience General knowledge of the methods of operating the communications system; general knowledge of radio and teletype procedures; general knowledge of the geography of the County and location of important buildings; ability to type at a reasonable rate of speed; ability to speak distinctly; ability to utilize computer aided dispatching and networking software; ability to deal courteously with the public under stressful conditions; ability to establish and maintain effective working relationships with associates and the general public. High school diploma or GED, or equivalent combination of education and experience.

Valid driver's license in the State of North Carolina. This position is a safety sensitive position and subject to random substance abuse testing in accordance with the Pender County Personnel Policy and Risk Policy. Physical Requirements This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel, reaching with hands and arms and repetitive motions and occasionally requires standing, walking, stooping, kneeling, crouching or crawling, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, operating machines and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g

business office, light traffic).

Apply