ZipRecruiter

Log In

1

911 Telecommunicator Jobs in Alabama (NOW HIRING)

Dart

$64K - $107K/yr

AServes as communications link between DART Police and local 911 operators, and with police and ... Telecommunicator will be used to satisfy the one-year certified police telecommunications ...

Madison County, AL

Dispatcher I

Huntsville, AL · On-site

$43K/yr

Answer and evaluate emergency (911) and non-emergency calls for service with professionalism ... Telecommunicator course. Other Requirements Must be able to pass a drug screen, physical with ...

Madison County Commission

Dispatcher I

Huntsville, AL · On-site

$43K/yr

Answer and evaluate emergency (911) and non-emergency calls for service with professionalism ... Telecommunicator course. Other Requirements Must be able to pass a drug screen, physical with ...

All Jobs911 Telecommunicator Jobs911 Telecommunicator Jobs in Alabama

911 Telecommunicator information

See Alabama salary details

$13

$23

$36

How much do 911 telecommunicator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for 911 telecommunicator in Alabama is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $26.59 per hour, depending on experience, location, and employer.

What challenges do 911 telecommunicators face, and how are they addressed?

911 Telecommunicators often face the challenge of managing high-stress situations, such as handling multiple emergency calls simultaneously or dealing with callers in distress. They must remain calm and focused to accurately gather information and dispatch appropriate emergency services quickly. Agencies typically provide comprehensive training, ongoing support, and access to counseling services to help telecommunicators cope with stress. Additionally, teamwork and clear communication with field responders are essential to ensure effective outcomes and minimize errors during critical incidents.

What is a 911 telecommunicator?

911 Telecommunicators, also known as emergency dispatchers, are professionals who answer emergency calls and dispatch the appropriate emergency services, such as police, fire, or medical assistance. They are responsible for quickly gathering critical information from callers, providing instructions, and coordinating response teams. Their work is essential in ensuring that help reaches people in crisis situations as efficiently as possible. 911 Telecommunicators must remain calm under pressure, communicate clearly, and think quickly to make life-saving decisions.

What skills and qualifications are needed to be a 911 telecommunicator?

To thrive as a 911 Telecommunicator, you need strong multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, with some positions requiring specialized emergency communications training. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and sometimes certifications like APCO or NENA are typically used in this role. Exceptional communication, emotional resilience, and the ability to remain calm under pressure are standout soft skills. These competencies are crucial for ensuring accurate, timely dispatch of emergency services and maintaining public safety in high-stress situations.

What are popular job titles related to 911 Telecommunicator jobs in Alabama?

For 911 Telecommunicator jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching 911 Telecommunicator jobs in Alabama look for?

The top searched job categories for 911 Telecommunicator jobs in Alabama are:

911 Telecommunicator jobs near you
Infographic showing various 911 Telecommunicator job openings in Alabama as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 16% Part Time, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $48,094 per year, or $23.1 per hour.

911 Dispatcher/Telecommunicator - LATERAL ONLY

Shelby County 911

Birmingham, AL • On-site

$25.75/hr

Full-time

Re-posted 17 days ago

Job description

The Shelby County Emergency Management Communications District (Shelby County 911) is seeking experienced, professional, and motivated individuals for lateral transfer opportunities as 911 Telecommunicators.
Our Telecommunicators perform a variety of telephone and computer-aided operational duties, including 911 call taking and dispatching of law enforcement, fire, and emergency medical services. We also assist the public with routine non-emergency and business-related calls.
This posting is intended for candidates with prior public safety communications experience who are looking to continue their career in a fast-paced, team-oriented environment. Experienced Telecommunicators will find this an opportunity to make an immediate impact while supporting the citizens of Shelby County and partnering with our field responders.
To be successful, you must be able to make sound decisions quickly, take control of conversations, obtain accurate information from callers, enter data while actively communicating, properly prioritize emergencies, determine the appropriate resources to send, and maintain accurate records.
Candidates must have prior experience as a 911 telecommunicator/dispatcher and be able to meet all or some of the certification and training requirements established by the agency.
Continue your career in emergency communications-join Shelby County 911 as a lateral Telecommunicator.

Apply