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911 Operator Jobs in Alabama (NOW HIRING)

Urban Alchemy

HEART Operator

Birmingham, AL · On-site

$16.50 - $21.50/hr

The HEART Operator plays a crucial role in supporting non-emergency 911 calls involving unhoused individuals by receiving and managing calls for assistance from the public. They are responsible for ...

URBAN ALCHEMY

HEART Operator

Birmingham, AL

$16.50 - $21.50/hr

The HEART Operator plays a crucial role in supporting non-emergency 911 calls involving unhoused individuals by receiving and managing calls for assistance from the public. They are responsible for ...

Dart

$64K - $107K/yr

AServes as communications link between DART Police and local 911 operators, and with police and emergency dispatchers in other agencies. Processes requests from field elements for assistance ...

Tuskegee University

Position Information Position Title Police Communication Operator Status Full Time Job Summary This ... Dispatch emergency complaints to the officers as they are received through the 911-system for ...

Tuskegee University

$44K - $57K/yr

Position Information Position Title Part-Time Police Communication Operator Status Part Time Job ... Dispatch emergency complaints to the officers as they are received through the 911-system for ...

Smartlam NA Dothan LLC

Machine Operator

Dothan, AL · On-site

Machine Operator 1st & 2nd Shifts - Role Description Job Title: Machine Operator Department: Production Position: Hourly, non-exempt Reporting To: Production Supervisor Location: Dothan, AL ...

Smartlam NA Dothan LLC

Machine Operator

Dothan, AL · On-site

Machine Operator 1st & 2nd Shifts - Role Description Job Title: Machine Operator Department: Production Position: Hourly, non-exempt Reporting To: Production Supervisor Location: Dothan, AL ...

Elwood Staffing

Machine Operator

Anniston, AL

$15 - $17/hr

Machine Operator Machine Operator 1st shift Company Profile Local Plating company in Anniston, AL What's in it for you? Elwood Staffing associates are eligible for a comprehensive and competitive ...

Arcosa LWB, LLC

Machine Operator

Steele, AL

$14.75 - $17.50/hr

The Control Process Operator sets up and operates machines, and may use blueprints, adjust for materials used, verify dimensional requirements, and transfer materials to storage areas. Meyer Utility ...

Trade Pro Inc

Machine Operator

Decatur, AL · On-site

$20 - $24/hr

Machine Operators will be responsible for operating cutting machinery, utilizing technical drawings, and ensuring precision in materials handling and cutting processes. Previous burn table, beam line ...

Elwood Staffing

Machine Operator

Oxford, AL · On-site

$17/hr

Machine Operator Machine Operator Company Profile FabArc Steel Supply, Inc is an AISC certified fabrication facility located in oxford, AL. Founded in 1979, FabArc's two manufacturing plants have a ...

Griffin Associates

$15 - $17.75/hr

Machine Operator ID: 1489 Location: Fairview, AL More about this job > Description HOLIDAYS COMING Choose Your Shift (NO Rotating) RAISES, Quarterly Bonuses, & Benefits LOCATION: 20 Miles from Arab ...

EDW. C. Levy CO.

Operator, LETNA

Calvert, AL · On-site

$19 - $22.75/hr

The Equipment/Machine Operators perform all functions as it pertains to processing steel slab surfaces as required by mill surface requirements. The Heavy Equipment Operators perform all functions as ...

Arcosa Lightweight

Machine Operator

Steele, AL · On-site

The Control Process Operator sets up and operates machines, and may use blueprints, adjust for materials used, verify dimensional requirements, and transfer materials to storage areas. Meyer Utility ...

SoGo Packaging, LLC

Machine Operator

Montgomery, AL · On-site

$16.75 - $20/hr

Machine Operator - 2nd Shift 4:30PM START POSITION SUMMARY The Machine Operator is responsible for setting up, operating, monitoring, troubleshooting, and performing preventive maintenance on ...

Red Diamond, Inc.

Machine Operator

Moody, AL

$21/hr

Machine Operator - 4-Day Work Week! Location: Red Diamond | Moody, AL Shifts Available: * First Shift: Monday-Thursday, 5:00 AM - 3:30 PM ($19/hour) * Second Shift: Monday-Thursday, 3:30 PM - 2:00 AM ...

AAA USA Inc

Machine Operator

Mobile, AL · On-site

$17 - $20.25/hr

AAA USA is actively hiring experienced Machine Operators to support major manufacturing programs in Multiple Locations. We are seeking skilled manufacturing professionals with experience operating ...

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911 Operator information

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How much do 911 operator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for 911 operator in Alabama is $24.47, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $26.15 per hour, depending on experience, location, and employer.

What is a 911 operator?

911 Operators, also known as emergency dispatchers, are professionals who answer emergency and non-emergency calls from the public. They are responsible for gathering essential information from callers, determining the nature and location of emergencies, and dispatching the appropriate emergency services, such as police, fire, or medical personnel. In addition to dispatching, they may provide life-saving instructions over the phone and must remain calm and composed under pressure. Their work is crucial to ensuring a swift and effective emergency response.

What are the key skills and qualifications needed to thrive as a 911 operator, and why are they important?

To thrive as a 911 Operator, you need strong communication skills, quick decision-making abilities, and a high school diploma or GED, with some agencies requiring specialized training or certification. Familiarity with computer-aided dispatch (CAD) systems, multi-line phone systems, and radio equipment is essential. Exceptional emotional resilience, multitasking, and the ability to remain calm under pressure are critical soft skills for this role. These competencies ensure timely, accurate responses to emergencies, which directly impact public safety and successful emergency outcomes.

What are some of the biggest challenges 911 operators face during high-stress calls, and how can they manage them effectively?

911 Operators frequently handle high-pressure situations, such as medical emergencies or crimes in progress, where staying calm is crucial. The biggest challenges include managing emotional callers, quickly gathering accurate information, and prioritizing multiple incidents simultaneously. Effective operators rely on strong communication skills, standardized protocols, and support from their team to ensure efficient and compassionate responses. Many agencies also provide regular training and access to peer support programs to help operators cope with job-related stress.

What is the difference between 911 Operator vs Emergency Dispatcher?

Aspect911 OperatorEmergency Dispatcher
Required CredentialsHigh school diploma, communication skills, sometimes certificationsHigh school diploma, communication skills, often similar certifications
Work EnvironmentEmergency call centers, public safety agenciesEmergency call centers, public safety agencies
Employer & IndustryPolice, fire, EMS departmentsPolice, fire, EMS departments
Job FunctionsAnswer emergency calls, gather info, dispatch servicesAnswer emergency calls, coordinate dispatch, provide info

Both 911 Operators and Emergency Dispatchers work in emergency call centers, answering calls and dispatching services. The roles are often used interchangeably, with slight variations depending on the agency. Generally, they require similar skills and certifications, focusing on quick response and communication. The main difference lies in terminology used by different agencies, but their core responsibilities and work environments are very similar.

What does a 911 operator do?

A 911 operator works in an emergency dispatch center receiving calls from the general public. Also known as emergency dispatchers, in this job, you answer the phone when someone calls the 911 emergency number. Your job duties include answering phone calls in a 24-hour call center, collecting information from callers regarding the emergency situation, and dispatching the appropriate safety personnel to assist the callers. As a 911 operator, many of the phone calls you receive are serious in nature and can be traumatic, so you must be able to work well under this stress and maintain strong communication skills.

More about 911 Operator jobs

What are the most commonly searched types of 911 Operator jobs in Alabama?

The most popular types of 911 Operator jobs in Alabama are:

What are popular job titles related to 911 Operator jobs in Alabama?

For 911 Operator jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching 911 Operator jobs in Alabama look for?

The top searched job categories for 911 Operator jobs in Alabama are:

What cities in Alabama are hiring for 911 Operator jobs?

Cities in Alabama with the most 911 Operator job openings:

What are popular job titles related to 911 Operator jobs in AL?

For 911 Operator jobs in AL, the most frequently searched job titles are:

911 Operator jobs near you
Infographic showing various 911 Operator job openings in Alabama as of August 2026, with employment types broken down into 47% Full Time, 51% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $50,902 per year, or $24.5 per hour.

911 Call Taker

Huntsville-Madison County 9-1-1 Center

Huntsville, AL • On-site

$20.30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Location: Huntsville, Alabama
Department: Huntsville-Madison County 9-1-1 Calltaking
Starting Salary: $20.30 per hour with 100% Employer-paid medical insurance premiums including family coverage!
The Role: Be the Calm in the Storm
  • When someone is experiencing their worst day, you are the first voice they hear upon dialing 9-1-1. Our team is seeking 911 Operators who are motivated, responsible, and resilient individuals capable of providing quick-thinking and empathetic support. This isn't just a job; it's a vital lifeline for our community.
  • As a Public Safety Telecommunicator, you are the "first" first responder. You will manage emergency calls, prioritize the needs of the situation, and ensure responders have safety information as well as caller's emergency information needed to save lives.
What You'll Do
  • Answer & Analyze: Receive emergency calls via phone and text; determine the location and nature of the emergency. Coordinate the transfer of photos, videos, and live streams to the appropriate responding agencies.
  • Emergency Coordination: Gather primary data for medical and fire-related incidents before routing callers to the appropriate response agency.
  • Process Police Calls: For police-related emergencies, our 9-1-1 Call Takers process police calls completely utilizing a specialized computerized police protocol. This system provides a step-by-step process, ensuring that all vital information is collected and the callers receive essential, life-saving instructions.
  • Document: Efficiently enter accurate data into the system while multi-tasking under pressure.
What you Bring to the Table
  • High Stress Tolerance: You stay focused and calm even when the caller on the other end of the line is not.
  • Communication Skills: Clear voice, active listening, and the ability to extract information from frantic callers.
  • Computer and Typing Proficiency: Demonstrate strong computer skills and map interpretation abilities while maintaining necessary typing speeds during high-pressure multitasking.
  • Integrity: You understand the importance of confidentiality and public trust.
  • Flexibility: You are willing to work 12-hour shifts, overtime, and holidays.
Minimum Requirements
Required Education:
  • High School Diploma or GED equivalent.
Required Qualifications:
  • Must be at least 18 years of age.
  • Ability to type at least 25 words per minute with 80% accuracy.
  • Ability to work 6:00a.m.- 6:00p.m. or 6:00p.m.- 6:00a.m.
  • Must pass a computerized applicant test.
  • Must pass a thorough post-job offer background check.
  • Must pass a post-job offer polygraph exam.
  • Must pass a post-job offer physical examination.
  • Basic computer proficiency.
  • Must obtain and maintain Emergency Telecommunicator Certification.
  • Must obtain and maintain Emergency Police Dispatch Certification.
  • Preferred: Prior experience in customer service.
Why Join Us?
  • Competitive Benefits: 100% Employer-paid medical insurance premiums (BCBS of Alabama) including family coverage, 100% Employer-paid supplemental medical insurance, Employer-Paid Long-Term disability, Employer-Paid Term Life Insurance.
  • Optional Benefits: Dental, Vision, Short-Term Disability, pre-tax flexible spending accounts (Medical and/or Childcare), and a full cafeteria plan of other optional benefits.
  • Retirement: Full pension plan under the Retirement Systems of Alabama (Tier 1).
  • Pay Increases: Annual cost of living increases, annual longevity pay, 12 paid holidays per year.
  • Paid Training: No prior experience in emergency communications is required. You will be trained on the call handling systems, emergency protocols, and be assigned a mentor for on-the-job training.
  • Shift Structure: Staff operate on 12-hour shifts covering both day and night rotations. Day shift operate from 6:00a.m. to 6:00p.m., while night shifts operate from 6:00p.m. to 6:00a.m. Calltakers are likely to work most holidays and weekends.
  • Built-In Overtime: Your two-week pay period alternates between 36 hours one week and 48 hours the next. Any amount of hours worked over 40 hours in one week results in overtime pay. This structure provides the opportunity for built-in overtime pay based on the bi-weekly shifts, significantly boosting your annual earnings. You will have a approximately 14 days off per month, depending on your schedule for that month.
  • Other Benefits: Employee Assistance Program, 12 paid holidays each year, accrued paid sick and vacation time, paid breaks, tuition reimbursement, and other benefits available to first responders.
How to Apply
Ready to make a difference? Click the "Apply Now" button to submit your application.
Huntsville-Madison County 9-1-1 is an Equal Opportunity Employer.
Visit madco911.com to learn more about Huntsville-Madison County 9-1-1.
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