How to become a 911 operator?

Career: 911 Operator

The qualifications to have a career as a 911 operator may vary depending on the size of the city or municipality for which you work. There are no specific educational requirements, but a high school diploma or GED certificate is the minimum in most call centers. Some 911 emergency call centers may require their dispatcher to have an associate’s degree or bachelor’s degree. Areas of study for 911 operators could include computer science, criminal justice or communications. You need excellent listening and communication skills and experience in a call center environment.