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911 Dispatch Manager Jobs (NOW HIRING)

Valley County

911 Dispatch Specialist

Cascade, ID

$22 - $29.33/hr

Manage a multi-line telephone, 911 system, and emergency radio to accurately deploy law enforcement, fire, and medical personnel into the field. Navigate the Storm: Act as the critical communications ...

Summit County, CO

911 Dispatch Supervisor

Frisco, CO · On-site

$87K - $104K/yr

Supervisors are responsible for performance management, including: work performance, coaching ... Supervisors perform the duties of a 911 dispatcher as required. SUPERVISION * Supervisory ...

Valley County, ID

911 Dispatch Specialist

Cascade, ID · On-site

$22 - $29.33/hr

Dispatch Opening Date: 07/01/2026 Closing Date: Continuous The Mission: Be the Lifeline When crisis ... Manage a multi-line telephone, 911 system, and emergency radio to accurately deploy law enforcement ...

Summit County, CO

911 Dispatch Lead

Frisco, CO · On-site

$39.62 - $55.47/hr

Continuous Description Serves as a professional 911 Dispatcher and on-shift leader for Summit ... Candidates must possess the ability to mentor staff, manage multiple priorities simultaneously, and ...

Fiore Industries

Alarm Monitor (911 Dispatch)

Pasadena, CA · On-site

$30.18/hr

The selected candidate will provide support in both console operations and dispatching duties, and with the management of console area alarm systems. The candidate will be responsible for any one or ...

City Of Winter Garden

911 Dispatcher

Winter Garden, FL · On-site

$21.94/hr

... Dispatch (CAD) system. Responsible for obtaining and entering information from these calls and ... Performs other duties as assigned by Communications management or a command officer. The ...

Summit County, CO

911 Dispatcher

Frisco, CO · On-site

$35.38 - $50.89/hr

Maintains incident and status histories accurately in the Computer Aided Dispatch (CAD) system and ... Candidates must possess the ability to thrive, manage success, and manage multiple projects ...

Premier Ambulance

Ambulance Dispatch Supervisor

Brea, CA · On-site

$30 - $34.07/hr

PLEASE ONLY APPLY IF YOU HAVE AMBULANCE, 911 DISPATCH OR EMT EXPERIENCE. 12 hour shifts with OT after 8-hours, and paid lunch. Key Responsibilities * Supervise and support dispatch staff during ...

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911 Dispatch Manager information

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$30K

$62.9K

$103.5K

How much do 911 dispatch manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for 911 dispatch manager in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What does a dispatcher manager do?

A dispatcher manager oversees the operations of emergency dispatch centers, coordinating and supervising dispatchers who respond to emergency calls. They ensure efficient communication, proper training, and adherence to protocols, often using dispatch software and maintaining compliance with safety regulations. The role requires strong leadership, organizational skills, and knowledge of emergency response procedures.

What are some of the primary challenges a 911 Dispatch Manager faces in overseeing emergency communication teams?

A 911 Dispatch Manager often encounters challenges such as managing high-stress situations, ensuring effective communication among team members, and maintaining staff performance during emergencies or peak call times. They must balance administrative duties, such as scheduling and compliance, with providing leadership and support to dispatchers who regularly handle traumatic situations. Additionally, implementing new technologies and coordinating with other emergency services requires strong organizational and interpersonal skills.

How much does a 911 manager make?

A 911 dispatch manager typically earns between $50,000 and $80,000 annually, depending on experience, location, and the size of the dispatch center. Salaries may also include benefits such as health insurance and retirement plans, and the role often requires strong leadership and communication skills.

What does a 911 Dispatch Manager do?

A 911 Dispatch Manager oversees the daily operations of a public safety answering point (PSAP), ensuring that emergency calls are answered promptly and dispatched efficiently to the appropriate emergency services. They are responsible for supervising dispatch staff, creating schedules, managing training, and implementing policies and procedures. Additionally, they may handle budget planning, monitor performance metrics, and coordinate with other emergency response agencies. Their goal is to maintain high standards of public safety communication and ensure effective emergency response in their community.

What are the key skills and qualifications needed to thrive as a 911 Dispatch Manager, and why are they important?

A 911 Dispatch Manager needs extensive knowledge of emergency dispatch operations, supervisory experience, and often an associate or bachelor's degree in public safety or a related field. Familiarity with computer-aided dispatch (CAD) systems, National Emergency Number Association (NENA) standards, and certifications like APCO or IAED are typically required. Strong leadership, crisis management, and effective communication skills help manage teams and coordinate emergency responses. These competencies ensure efficient, accurate emergency services and maintain public safety under pressure.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 a day include specialized roles such as senior corporate executives, certain medical specialists, and experienced legal professionals. These positions often require advanced education, extensive experience, and sometimes certification or licensing. In some cases, freelance consultants or entrepreneurs with successful businesses also reach this level of daily income.

What is the difference between 911 Dispatch Manager vs 911 Dispatcher?

Aspect911 Dispatch Manager911 Dispatcher
CertificationsEmergency Medical Dispatch (EMD), CPR, and sometimes supervisory certificationsBasic dispatcher certifications, EMD often preferred
Work EnvironmentSupervisory role overseeing dispatch operations, administrative tasksFrontline role handling emergency calls and dispatching units
ResponsibilitiesManaging staff, coordinating emergency responses, ensuring protocol complianceAnswering emergency calls, providing pre-arrival instructions, dispatching responders

The 911 Dispatch Manager oversees the dispatch team and manages operations, while the 911 Dispatcher handles emergency calls directly. Both roles require similar certifications and work in the emergency communication environment, but the manager has supervisory and administrative duties, whereas the dispatcher focuses on call handling and dispatching responders.

Where do 911 dispatchers make the most money?

911 dispatch managers tend to earn higher salaries in regions with larger populations and higher costs of living, such as major metropolitan areas. Factors like experience, certifications, and the size of the agency also influence salary levels, with larger agencies often offering higher pay. Overall, urban centers typically provide the highest compensation for this role.
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911 Dispatch Manager jobs near you
Infographic showing various 911 Dispatch Manager job openings in the United States as of July 2026, with employment types broken down into 3% As Needed, 75% Full Time, 21% Part Time, and 1% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.
911 Dispatch Specialist

911 Dispatch Specialist

Valley County

Cascade, ID

$22 - $29.33/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

The Mission: Be the Lifeline When crisis strikes, the first voice anyone hears belongs to a 911 Dispatch Specialist. As the vital link between our community and life-saving emergency services, your voice is the calm in the storm. The Valley County Sheriff's Office is seeking a dedicated, career-minded individual to join our team.

This isn't just a job; it's a mission. Every shift offers the chance to make a profound, tangible difference in the lives of our citizens, visitors, and field responders. If you are looking for a career driven by purpose, urgency, and honor, your journey starts here.

This is a full-time position with full employee benefits. What You Will Do As a 911 Dispatch Specialist, no two days are the same. Your environment will shift from quiet vigilance to fast-paced, high-stakes coordination.

Be the First Responder: Calmly and efficiently field emergency and non-emergency calls from a variety of sources. Coordinate the Response: Manage a multi-line telephone, 911 system, and emergency radio to accurately deploy law enforcement, fire, and medical personnel into the field. Navigate the Storm: Act as the critical communications anchor, maintaining absolute composure when speaking with individuals facing intense fear, stress, and anxiety.

Master the Tech: Navigate heavy phone, radio, and computer systems simultaneously to keep our responders safe and our community protected. Salary Note: The starting pay for this position is typically the entry amount listed on this job announcement. However, the successful candidate may be offered a higher starting wage if they have previous training and work experience directly related to this position.

To view the official Valley County job description for this position, click here: 911 Dispatch Specialist. What We Look For We train for skill, but we hire for character. To thrive in this role, you need a unique blend of empathy, sharp critical thinking, and resilience.

The Foundation: High school diploma or equivalent, paired with solid general clerical experience and exceptional communication skills. Clarity Under Pressure: The rare ability to multi-task, prioritize on the fly, and remain completely composed when unpredictability strikes. Adaptability: The 911 Dispatch Center protects Valley County 24/7/365.

You must be willing and able to work a variety of shifts, including days, nights, weekends, and holidays. (Note: This position involves extended periods of sitting and intensive computer/radio use). Elite Professionalism: The capacity to handle diverse personalities with respect, dignity, and professionalism at all times.

POST Certification: You will be required to earn your emergency communications certification through the Idaho Peace Officer Standards & Training (POST) Academy within one year of hire. Following your initial on-the-job training, Valley County will enroll and send you to the prestigious POST Academy in Meridian to receive specialized, state-of-the-art training in emergency communications. When applying, please provide 3 professional and 3 personal references, including email addresses.

Benefits That Matter Valley County is committed to supporting our employees' health, happiness, and peace of mind. We are proud to offer the premier benefits package in the county, featuring: Retirement Security: Full membership in the Public Employee Retirement System of Idaho (PERSI). Comprehensive Healthcare: Full Medical, Dental, Vision, and Prescription Drug coverage through Blue Cross of Idaho.

Generous Paid Time Off: 176 hours of starting Personal Leave, plus 11 Paid Holidays and Bereavement Leave. Financial & Personal Wellness: Flexible Spending Accounts, Life Insurance, and an Employee Assistance Program. Culture & Environment: A stable career path with advancement opportunities, a casual workplace culture, and the daily satisfaction of serving your community.

Hiring is done without regard to race, religion, color, national origin, gender, age, disability, sexual orientation, marital status, gender identity and expression, pregnancy, genetics, or protected veteran status. In addition, preference may be given to veterans who qualify under state and federal laws and regulations.

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