Police Dispatcher
$63K - $80K/yr
Complete the following steps to become a 911 Dispatcher*: Take the Emergency Communications Exam ... Complete an initial interview with the Dispatch Manager. A thorough background is conducted and the ...
Police Dispatcher
$63K - $80K/yr
Complete the following steps to become a 911 Dispatcher*: Take the Emergency Communications Exam ... Complete an initial interview with the Dispatch Manager. A thorough background is conducted and the ...
COMMUNICATIONS TECHNICIAN - 911 DISPATCHER
Mcpherson, KS · On-site
$20.61/hr
COMMUNICATIONS TECHNICIAN (911 DISPATCHER) McPherson County Emergency Management is seeking Full-time Dispatchers. Requirements: 18 years of age, high school graduate or GED, no criminal convictions ...
COMMUNICATIONS TECHNICIAN - 911 DISPATCHER
Mcpherson, KS · On-site
$20.61/hr
COMMUNICATIONS TECHNICIAN (911 DISPATCHER) McPherson County Emergency Management is seeking Full-time Dispatchers. Requirements: 18 years of age, high school graduate or GED, no criminal convictions ...
911 Dispatcher
La Place, LA · On-site
$40K - $46K/yr
The role of a 911 Communication Telecommunicator ispivotal in managing both emergency and non-emergency calls for service.Telecommunicators are responsible for dispatching police, fire, and ...
911 Dispatcher
La Place, LA · On-site
$40K - $46K/yr
The role of a 911 Communication Telecommunicator ispivotal in managing both emergency and non-emergency calls for service.Telecommunicators are responsible for dispatching police, fire, and ...
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
COMMUNICATIONS TECHNICIAN - 911 DISPATCHER
Mcpherson, KS · On-site
$20.61/hr
COMMUNICATIONS TECHNICIAN (911 DISPATCHER) McPherson County Emergency Management is seeking Full-time Dispatchers. Requirements: 18 years of age, high school graduate or GED, no criminal convictions ...
COMMUNICATIONS TECHNICIAN - 911 DISPATCHER
Mcpherson, KS · On-site
$20.61/hr
COMMUNICATIONS TECHNICIAN (911 DISPATCHER) McPherson County Emergency Management is seeking Full-time Dispatchers. Requirements: 18 years of age, high school graduate or GED, no criminal convictions ...
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
Using state-of-the-art equipment and extensive training, you will provide emergency dispatch ... managers. PSC emphasizes customer service, employee well-being, and excellence. We provide tools ...
Using state-of-the-art equipment and extensive training, you will provide emergency dispatch ... managers. PSC emphasizes customer service, employee well-being, and excellence. We provide tools ...
911 Dispatcher - Full-time
Mount Vernon, OH · On-site
$23.81/hr
Mount Vernon, OH Job Type: Full-time Job Number: 220000106 Department: 911 Division: 911 Opening ... Emergency Medical Dispatch, Telecommunications, and Incident Management; attends training as ...
911 Dispatcher - Full-time
Mount Vernon, OH · On-site
$23.81/hr
Mount Vernon, OH Job Type: Full-time Job Number: 220000106 Department: 911 Division: 911 Opening ... Emergency Medical Dispatch, Telecommunications, and Incident Management; attends training as ...
(911 Dispatch) Telecommunications 9-1-1 Specialist
Austin, TX · On-site
$55K - $68K/yr
... Safety/Emergency Management job family. This classification is distinguished from the ... Maintains telephone contact with callers during critical incidents and updates dispatch card with ...
(911 Dispatch) Telecommunications 9-1-1 Specialist
Austin, TX · On-site
$55K - $68K/yr
... Safety/Emergency Management job family. This classification is distinguished from the ... Maintains telephone contact with callers during critical incidents and updates dispatch card with ...
911 Dispatcher
Honolulu, HI · On-site
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher
Honolulu, HI · On-site
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher
Honolulu, HI · On-site
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher
Honolulu, HI · On-site
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher
Uniontown, OH · On-site
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher
Uniontown, OH · On-site
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher
Uniontown, OH · On-site
$15 - $17/hr
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher
Uniontown, OH · On-site
$15 - $17/hr
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher
Honolulu, HI · On-site
$18 - $20/hr
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher
Honolulu, HI · On-site
$18 - $20/hr
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
Police Dispatcher
New Albany, OH · On-site
$63K - $80K/yr
Complete the following steps to become a 911 Dispatcher*: * Take the and choose to submit the ... Complete an initial interview with the Dispatch Manager. * A thorough background is conducted and ...
Police Dispatcher
New Albany, OH · On-site
$63K - $80K/yr
Complete the following steps to become a 911 Dispatcher*: * Take the and choose to submit the ... Complete an initial interview with the Dispatch Manager. * A thorough background is conducted and ...
911 Telecommunicator
Janesville, WI · On-site
$27.25 - $30.14/hr
... dispatching of public safety responders. * Dispatches, via a radio console or other electronic ... Management Enforcement) and other databases * Retrieves and accurately relays to requesting law ...
911 Telecommunicator
Janesville, WI · On-site
$27.25 - $30.14/hr
... dispatching of public safety responders. * Dispatches, via a radio console or other electronic ... Management Enforcement) and other databases * Retrieves and accurately relays to requesting law ...
911 Dispatcher
$25.01 - $30.45/hr
Provides Manager with input regarding policies and procedures pertaining to the operation of the ... Dispatch (NAED) Emergency Fire Dispatch (EFD) Certification through the National Academies of ...
911 Dispatcher
$25.01 - $30.45/hr
Provides Manager with input regarding policies and procedures pertaining to the operation of the ... Dispatch (NAED) Emergency Fire Dispatch (EFD) Certification through the National Academies of ...
911 Dispatcher
Uniontown, OH · On-site
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher
Uniontown, OH · On-site
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Telecommunicator
Shawnee, OK · On-site
$18.13/hr
Operates the base radio and maintains contact with mobile units to dispatch public safety ... Works under direct supervision of the Communications Manager. WORKING CONDITIONS/PHYSICAL ...
911 Telecommunicator
Shawnee, OK · On-site
$18.13/hr
Operates the base radio and maintains contact with mobile units to dispatch public safety ... Works under direct supervision of the Communications Manager. WORKING CONDITIONS/PHYSICAL ...
911 Dispatch Manager information
See salary details
$30K - $36.7K
4% of jobs
$36.7K - $43.4K
13% of jobs
$48.4K is the 25th percentile. Wages below this are outliers.
$43.4K - $50K
11% of jobs
$50K - $56.7K
19% of jobs
The median wage is $57.8K / yr.
$56.7K - $63.4K
19% of jobs
$68.6K is the 75th percentile. Wages above this are outliers.
$63.4K - $70.1K
12% of jobs
$70.1K - $76.8K
9% of jobs
$76.8K - $83.5K
7% of jobs
$83.5K - $90.1K
5% of jobs
$90.1K - $96.8K
1% of jobs
$96.8K - $103.5K
0% of jobs
$30K
$62.9K
$103.5K
How much do 911 dispatch manager jobs pay per year?
As of Aug 21, 2026, the average yearly pay for 911 dispatch manager in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.
What does a 911 dispatch manager do?
A 911 Dispatch Manager oversees the daily operations of a public safety answering point (PSAP), ensuring that emergency calls are answered promptly and dispatched efficiently to the appropriate emergency services. They are responsible for supervising dispatch staff, creating schedules, managing training, and implementing policies and procedures. Additionally, they may handle budget planning, monitor performance metrics, and coordinate with other emergency response agencies. Their goal is to maintain high standards of public safety communication and ensure effective emergency response in their community.
What are the key skills and qualifications needed to thrive as a 911 dispatch manager, and why are they important?
A 911 Dispatch Manager needs extensive knowledge of emergency dispatch operations, supervisory experience, and often an associate or bachelor's degree in public safety or a related field. Familiarity with computer-aided dispatch (CAD) systems, National Emergency Number Association (NENA) standards, and certifications like APCO or IAED are typically required. Strong leadership, crisis management, and effective communication skills help manage teams and coordinate emergency responses. These competencies ensure efficient, accurate emergency services and maintain public safety under pressure.
What are some of the primary challenges a 911 dispatch manager faces in overseeing emergency communication teams?
A 911 Dispatch Manager often encounters challenges such as managing high-stress situations, ensuring effective communication among team members, and maintaining staff performance during emergencies or peak call times. They must balance administrative duties, such as scheduling and compliance, with providing leadership and support to dispatchers who regularly handle traumatic situations. Additionally, implementing new technologies and coordinating with other emergency services requires strong organizational and interpersonal skills.
What is the difference between 911 Dispatch Manager vs 911 Dispatcher?
| Aspect | 911 Dispatch Manager | 911 Dispatcher |
|---|---|---|
| Certifications | Emergency Medical Dispatch (EMD), CPR, and sometimes supervisory certifications | Basic dispatcher certifications, EMD often preferred |
| Work Environment | Supervisory role overseeing dispatch operations, administrative tasks | Frontline role handling emergency calls and dispatching units |
| Responsibilities | Managing staff, coordinating emergency responses, ensuring protocol compliance | Answering emergency calls, providing pre-arrival instructions, dispatching responders |
The 911 Dispatch Manager oversees the dispatch team and manages operations, while the 911 Dispatcher handles emergency calls directly. Both roles require similar certifications and work in the emergency communication environment, but the manager has supervisory and administrative duties, whereas the dispatcher focuses on call handling and dispatching responders.
More about 911 Dispatch Manager jobs
What cities are hiring for 911 Dispatch Manager jobs?
Cities with the most 911 Dispatch Manager job openings:
What states have the most 911 Dispatch Manager jobs?
States with the most job openings for 911 Dispatch Manager jobs include:
What job categories do people searching 911 Dispatch Manager jobs look for?
The top searched job categories for 911 Dispatch Manager jobs are:
$63K - $80K/yr
Full-time
Medical, Dental, Vision, Life, PTO
Re-posted 14 days ago
Job description
Description The City of New Albany is accepting test scores for 911 Dispatchers. Complete the following steps to become a 911 Dispatcher*: Take the Emergency Communications Exam with the National Testing Network and choose to submit the scores to New Albany. Complete the National Testing Network's personal history questionnaire.
Obtain a passing score. Scores are pulled throughout the year and candidates who pass are contacted via the e-mail address they provided to National Testing Network. Candidates will be provided an application for employment with the City of New Albany and a Personal History Questionnaire to complete.
Complete an initial interview with the Dispatch Manager. A thorough background is conducted and the candidate will attend, if recommended, a final interview with the New Albany City Manager and Chief of Police. If successful, the candidate may be given a conditional offer of employment.
Successfully complete a drug screening, psychological evaluation and lie-detector examination. Receive a final offer of employment. Dispatcher starting pay is $30.74 per hour ($63,953.76 annually) with annual step increases for the first five years of employment
Employees receive employer-paid vision, dental, short-term disability and life insurances and have access to a generous health insurance plan with employer funded HDHP. Full-time employees receive paid vacation, sick, personal and holiday leave that allows for a healthy work-life balance. If you're thinking about a career as a dispatcher, you can schedule an observation with our dispatchers to discover what it is like to work at the New Albany Police Department.
Contact Alex Pack at apack@newalbanypolice.org to schedule a visit. After completing an observation, you'll receive a voucher to cover the cost of testing and application fees. *This list is a general description of the hiring process and steps may be combined or rearranged at the discretion of the employer
Candidates may be dismissed from the process at any step. To receive and dispatch all police emergency calls for the City and stay in continuous communication with on-duty police officers, monitor emergency service radios and alarms, receive calls for City service and contact necessary resources during non-business hours, and maintain non-emergency contacts for public assistance. Qualifications The incumbent for this position must be at least 18 years of age and possess a high school diploma or GED equivalent.
Additionally, the incumbent must be able to obtain and maintain an Ohio Law Enforcement Automated Data System (L.E.A.D.S.) certification as well as an Ohio Computerized Criminal History (CCH) certification. Other requirements include a valid Ohio Driver's License and the ability to maintain insurability under the City's vehicle insurance policy. Finally, the incumbent must be able to successfully pass a background check according to the City's established criteria and any restrictions put in place by state law.