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911 Dispatch Manager Jobs in California (NOW HIRING)

Chenega Corporation

PSCC Dispatcher

Edwards, CA

$32.89/hr

Previous 911 dispatch experience. * Experience with records management, report preparation, and administrative support functions. * Familiarity with standard office procedures, business ...

PREMIER AMBULANCE

Ambulance Dispatch Supervisor

Brea, CA · On-site

$30 - $34.07/hr

PLEASE ONLY APPLY IF YOU HAVE AMBULANCE, 911 DISPATCH OR EMT EXPERIENCE. 12 hour shifts with OT after 8-hours, and paid lunch. Key Responsibilities * Supervise and support dispatch staff during ...

Chenega Global Protection

PSCC Dispatcher

Edwards, CA · On-site

$32.89/hr

Previous 911 dispatch experience. * Experience with records management, report preparation, and administrative support functions. * Familiarity with standard office procedures, business ...

Chenega Global Protection

PSCC Dispatcher

Edwards, CA · On-site

$32.89/hr

Previous 911 dispatch experience. * Experience with records management, report preparation, and administrative support functions. * Familiarity with standard office procedures, business ...

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All Jobs911 Dispatch Jobs911 Dispatch Manager Jobs911 Dispatch Manager Jobs in California

911 Dispatch Manager information

See California salary details

$29.6K

$62.1K

$102.1K

How much do 911 dispatch manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for 911 dispatch manager in California is $62,065.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $70,600.00 per year, depending on experience, location, and employer.

What does a 911 dispatch manager do?

A 911 Dispatch Manager oversees the daily operations of a public safety answering point (PSAP), ensuring that emergency calls are answered promptly and dispatched efficiently to the appropriate emergency services. They are responsible for supervising dispatch staff, creating schedules, managing training, and implementing policies and procedures. Additionally, they may handle budget planning, monitor performance metrics, and coordinate with other emergency response agencies. Their goal is to maintain high standards of public safety communication and ensure effective emergency response in their community.

What are the key skills and qualifications needed to thrive as a 911 dispatch manager, and why are they important?

A 911 Dispatch Manager needs extensive knowledge of emergency dispatch operations, supervisory experience, and often an associate or bachelor's degree in public safety or a related field. Familiarity with computer-aided dispatch (CAD) systems, National Emergency Number Association (NENA) standards, and certifications like APCO or IAED are typically required. Strong leadership, crisis management, and effective communication skills help manage teams and coordinate emergency responses. These competencies ensure efficient, accurate emergency services and maintain public safety under pressure.

What are some of the primary challenges a 911 dispatch manager faces in overseeing emergency communication teams?

A 911 Dispatch Manager often encounters challenges such as managing high-stress situations, ensuring effective communication among team members, and maintaining staff performance during emergencies or peak call times. They must balance administrative duties, such as scheduling and compliance, with providing leadership and support to dispatchers who regularly handle traumatic situations. Additionally, implementing new technologies and coordinating with other emergency services requires strong organizational and interpersonal skills.

What is the difference between 911 Dispatch Manager vs 911 Dispatcher?

Aspect911 Dispatch Manager911 Dispatcher
CertificationsEmergency Medical Dispatch (EMD), CPR, and sometimes supervisory certificationsBasic dispatcher certifications, EMD often preferred
Work EnvironmentSupervisory role overseeing dispatch operations, administrative tasksFrontline role handling emergency calls and dispatching units
ResponsibilitiesManaging staff, coordinating emergency responses, ensuring protocol complianceAnswering emergency calls, providing pre-arrival instructions, dispatching responders

The 911 Dispatch Manager oversees the dispatch team and manages operations, while the 911 Dispatcher handles emergency calls directly. Both roles require similar certifications and work in the emergency communication environment, but the manager has supervisory and administrative duties, whereas the dispatcher focuses on call handling and dispatching responders.

What are popular job titles related to 911 Dispatch Manager jobs in California?

For 911 Dispatch Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching 911 Dispatch Manager jobs in California look for?

The top searched job categories for 911 Dispatch Manager jobs in California are:

911 Dispatch Manager jobs near you
Infographic showing various 911 Dispatch Manager job openings in California as of August 2026, with employment types broken down into 2% As Needed, 89% Full Time, and 9% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $62,065 per year, or $29.8 per hour.

Alarm Monitor (911 Dispatch)

Fiore Industries

Pasadena, CA • On-site

Full-time

Re-posted yesterday

Job description

Fiore Industries Inc. (Fiore) is a global aerospace and defense provider that meets at the intersection of mission support and innovation. Fiore provides turnkey mission support ranging from engineering, RDT&E, and technology solutions through turnkey base operations and support services. Since 1989, Fiore has supported DoD, National Labs, and space launch sites to enable strategic national defense and commercial space initiatives. Fiore's leadership consists of subject matter experts with roots supporting the DoD, intelligence agencies, and national labs.Fiore is proud to be a partner with JPL, a unique national research facility that carries out robotic space and Earth science exploration. Now is your opportunity to be a part of a leading U.S. center for space-based astronomy missions!The selected candidate will provide support in both console operations and dispatching duties, and with the management of console area alarm systems. The candidate will be responsible for any one or all of the following:The selected candidate will provide support in both console operations and dispatching duties, and with the management of console area alarm systems. The candidate will be responsible for any one or all of the following:Monitor shall monitor alarms and video cameras and dispatch personnel to any situation that may arise throughout the shift, including, but not limited to: Security units, Fire units, Facilities personnelCommunications personnel, and any and all additional personnel as required to achieve a successful conclusion to a potentially disastrous or harmful situationRequired Education, Skills, and ExperienceU.S Citizenship status is requiredActive U.S. Secret Security Clearance as of day one of employmentHigh School DiplomaProven experience as dispatcher or relevant positionMust possess POST basic dispatcher certificateFast typing with experience in data entryKnowledge of procedures and guideline for emergency situationsProficient in English (oral and written)Outstanding organizational and multitasking abilitiesActive listener with excellent communication skillsSound judgement and critical thinkingPhysical RequirementsMeet minimum physical standards prescribed in the prevailing NASA/JPL Security Manual