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911 Emergency Jobs (NOW HIRING)

City of Sunnydale

911 Emergency Dispatcher

El Segundo, CA · On-site

$37K/yr

Are you interested in starting a new career or are you an experienced emergency dispatcher looking to continue your career with a top-notch agency. The City of Sunnydale is seeking an entry-level or ...

City of Cullman

911 Emergency Telecommunicator

Cullman, AL · On-site

$44K - $60K/yr

Responsible for conducting daily checks to ensure functionality of all communications, computers, and 911 equipment. Responsible for answering emergency and non-emergency calls from the public and ...

Valparaiso

Part-time 911 dispatcher

Valparaiso, IN · On-site

Emergency Communications: Answer incoming 911 emergency lines, routine calls, campus "Blue Light" emergency phones, and building call boxes. Non-Emergency Communication: During after hours, dispatch ...

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How much do 911 emergency jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for 911 emergency in the United States is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.60 per hour, depending on experience, location, and employer.

What is a 911 emergency dispatcher?

911 emergency dispatchers are trained professionals who answer emergency calls and coordinate the response of police, fire, and medical services. They gather essential information from callers, assess the urgency of the situation, and provide instructions or support until help arrives. Dispatchers play a critical role in ensuring public safety by making quick decisions and maintaining clear communication with both callers and emergency responders.

What are the key skills and qualifications needed to thrive as a 911 emergency dispatcher?

To thrive as a 911 Emergency Dispatcher, you need excellent communication skills, quick decision-making abilities, and a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and certifications such as CPR or emergency telecommunicator training are typically required. Strong stress management, empathy, and the ability to remain calm under pressure are standout soft skills in this role. These skills are critical to efficiently coordinate emergency responses and ensure public safety during high-stress situations.

What are some common challenges faced by 911 emergency dispatchers, and how can new hires prepare for them?

911 Emergency Dispatchers often encounter high-pressure situations requiring quick decision-making and clear communication. New hires may find it challenging to manage stressful calls, multitask between different systems, and maintain composure during emergencies. To prepare, it's helpful to develop strong coping strategies, practice active listening, and familiarize oneself with local protocols and dispatch software. Ongoing training and support from experienced team members can also make the transition smoother and build confidence on the job.

What is the difference between 911 Emergency vs Emergency Medical Technician (EMT)?

Aspect911 EmergencyEmergency Medical Technician (EMT)
Required CredentialsEmergency Medical Dispatch Certification, CPR, and sometimes EMT certificationState-specific EMT certification, CPR, and first aid
Work EnvironmentEmergency call centers, dispatching for police, fire, and medical emergenciesPre-hospital emergency scenes, ambulances, hospitals
Employer & IndustryPublic safety agencies, dispatch centersAmbulance services, hospitals, EMS agencies
Common Search & ComparisonYesYes

911 Emergency dispatchers coordinate emergency responses by receiving calls and dispatching appropriate services. EMTs provide on-site medical care and transport patients. While both roles are vital in emergency situations, 911 Emergency focuses on communication and coordination, whereas EMTs deliver direct medical assistance.

How long does it take to become a 911 emergency dispatcher?

Becoming a 911 emergency dispatcher typically requires completing a training program that lasts from a few weeks to several months, depending on the agency. Candidates usually need to pass a background check, obtain CPR certification, and develop skills in communication and emergency response protocols.

How to get a job working for 911 Emergency?

To work as a 911 emergency dispatcher, candidates typically need a high school diploma or equivalent, complete specialized training, and pass background checks and assessments. Strong communication skills, the ability to remain calm under pressure, and familiarity with emergency call systems are essential for this role.

Is it hard to be hired as a 911 emergency responder?

Becoming a 911 emergency responder typically requires completing specialized training, passing written and physical exams, and obtaining relevant certifications such as Emergency Medical Technician (EMT) or dispatcher certification. The hiring process can be competitive and may involve background checks, interviews, and psychological assessments to ensure candidates are prepared for high-stress situations.
More about 911 Emergency jobs

What cities are hiring for 911 Emergency jobs?

Cities with the most 911 Emergency job openings:

What states have the most 911 Emergency jobs?

States with the most job openings for 911 Emergency jobs include:

What job categories do people searching 911 Emergency jobs look for?

The top searched job categories for 911 Emergency jobs are:

911 Emergency jobs near you
Infographic showing various 911 Emergency job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, and 4% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $42,441 per year, or $20.4 per hour.

911 Emergency Response Operator I

Honolulu Police Department

Honolulu, HI • On-site

$3.2K/mo

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago

Key responsibilities

  • Answer, screen, and route 911 calls to the appropriate public safety or support service.

  • Verify the emergency nature of each call and direct calls to the proper section for service.

  • Handle drop, open line, and urgent calls, and monitor calls until they are answered or redirected.

Honolulu Police Department rating

7.7

Company rating: 7.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

23rd of 45 rated police

Job description

Salary : $3,266.00 Monthly
Location : Honolulu, HI
Job Type: Full-Time
Job Number: PC-130
Department: Support Services Bureau
Division: Communications EAS 911 Section
Opening Date: 05/27/2026
Position Information
COMMUNICATIONS DIVISION
911 EMERGENCY RESPONSE OPERATOR I, SR-08
SUMMARY OF DUTIES
This position is under the supervision of the 911 Emergency Response Operator II (911 ERO II). This position is the public's first contact point in an emergency and is primarily responsible for answering, screening and routing calls for service to all 911 Public Safety Answering Points (PSAP). Work requires rotating shifts, days off, weekends, and holidays, and may also require extended work hours under certain unforeseen circumstances. Regular and reliable attendance is critical due to operational needs and to ensure public safety and prompt emergency service to the community.
Example of Duties:
  1. Operates the 911 CML Automatic Call Distributor Computer System to receive, screen and expeditiously route 911 calls to the Police Dispatch, Fire Communications Center, Ambulance Dispatch, Hawaii Poison Center and the Suicide and Crisis Center. Responsible for verifying the emergency nature of each 911 call in succession and directing the calls to the proper section for service. Transfers Oahu callers requesting police service on neighbor islands.
  2. Handles drop, open line and urgent calls and immediately routes them to the police Urgent Response Section (URS), monitoring the call until it has been answered. Ensures that the URS call taker receives all information provided by the caller, including the Automatic Number Identification (ANI) and the Automatic Location Identification (ALI). Makes decisions to redirect these calls to another police area when police call takers and URS call takers are unavailable.

Minimum Qualification Requirements
Training and Experience:
A combination of education and experience substantially equivalent to graduation from high school and one year of office clerical work experience which shall have involved public contact.
License Requirement:
None
Knowledge of:
Office practices and procedures; the purposes and uses of standard office equipment; geography of the island of Oahu; principles and techniques of dealing with people.
Additional Information
INSTRUCTIONS
  1. All first time users must create an account on www.governmentjobs.com before applying.
  2. Only online applications shall be accepted.
  3. Please explain your work duties in detail. Failure to provide detailed and complete information may result in your application being rejected.
  4. Interviews are conducted IN PERSON only. Virtual and phone interviews are not offered at this time.
  5. Education obtained outside of the United States must be comparable to a degree earned at a regionally-accredited college/university in the United States. In order to receive credit for the education, a foreign credential evaluation (FCE) must be provided. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.

-- Vacation: Employees may earn up to 21 days per year.
-- Sick Leave: Employees may earn up to 21 days per year.
-- Holidays: 13 days a year; 14 days during election years.
-- Training and Development: Computer, career, and personal enhancement courses are offered; curriculum designed for employee, supervisory, and management development.
-- Medical, Dental, Prescription Drug, and Vision Care: Various health insurance plans are available. Premiums are subsidized by the City and deductible from pre-tax income for participants of the Premium Conversion Plan (PCP).
-- Group Life Insurance: No cost for eligible employees.
-- Deferred Compensation Plan: Invest in your future...choose to defer part of your pre-tax income for retirement.
-- Retirement Plan: The Employees' Retirement System (ERS) of the State of Hawaii administers retirement benefits for State and County employees. Employee contribution required.
-- Commuter Choice Pre-Tax Benefits: Employees may designate certain transportation expenses (TheBus, LOTMA, Vanpool Hawaii, etc.) as a pre-tax item
-- Parking: Some job locations offer parking on-site; others may have access to parking at low monthly rates.
-- Direct Deposit: Direct deposit of paychecks to a designated financial institution is available.
* All benefits as stated above, are subject to eligibility requirements and to legislative and/or negotiated changes. Individuals are responsible for any related fees or charges that may apply.
01
Do you have a combination of education and experience substantially equivalent to graduation from high school?
  • I have a high school diploma.
  • I have a combination of education and experience substantially equivalent to graduation from high school.
  • I do not have a high school diploma or the equivalent education/experience.

02
Do you have one year of office clerical work experience which shall have involved public contact?
  • I have at least one year of office clerical work experience which have involved public contact.
  • I have at least one year of office clerical work experience, but less than one year that involved public contact.
  • I do not have one year of office clerical work experience.

03
The information provided in your application must support your selected answers in the supplemental questions. Failure to provide detailed and complete information may result in your application being rejected.
  • Acknowledged

Required Question

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