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911 Emergency Jobs (NOW HIRING)

King William County, VA

911 Dispatcher

King William, VA · On-site

$44K/yr

General Description The Emergency Communications Officer will work in a high-stress, fast paced environment answering 911 emergency calls, non-emergency call, and handling in person requests for ...

COUNTY OF CAYUGA

911 Administrator

Auburn, NY · On-site

Ability to plan and coordinate a 911 Emergency program. * Ability to handle personnel issues and application of labor agreements. Typical Work Activities (Illustrative Only) * Coordinates the ...

County of Cayuga

911 Administrator

Auburn, NY · On-site

Ability to plan and coordinate a 911 Emergency program. * Ability to handle personnel issues and application of labor agreements. Typical Work Activities (Illustrative Only) * Coordinates the ...

Securitas Technology

911 Dispatcher

Uniontown, OH · On-site

$15 - $17/hr

Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety. Your essential functions ...

Cayuga County New York

911 Administrator

Auburn, NY · On-site

$76K - $91K/yr

By dialing the 911 telephone number, the system allows any County resident, who needs emergency assistance, access to the appropriate emergency service (police, fire, ambulance, etc.) for their ...

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Cayuga County, NY

911 Administrator

Auburn, NY · On-site

By dialing the 911 telephone number, the system allows any County resident, who needs emergency assistance, access to the appropriate emergency service (police, fire, ambulance, etc.) for their ...

Securitas Technology

911 Dispatcher

Honolulu, HI · On-site

$18 - $20/hr

Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety. Your essential functions ...

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911 Emergency information

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How much do 911 emergency jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for 911 emergency in the United States is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.60 per hour, depending on experience, location, and employer.

What are 911 emergency dispatchers?

911 emergency dispatchers are trained professionals who answer emergency calls and coordinate the response of police, fire, and medical services. They gather essential information from callers, assess the urgency of the situation, and provide instructions or support until help arrives. Dispatchers play a critical role in ensuring public safety by making quick decisions and maintaining clear communication with both callers and emergency responders.

What are some common challenges faced by 911 Emergency Dispatchers, and how can new hires prepare for them?

911 Emergency Dispatchers often encounter high-pressure situations requiring quick decision-making and clear communication. New hires may find it challenging to manage stressful calls, multitask between different systems, and maintain composure during emergencies. To prepare, it's helpful to develop strong coping strategies, practice active listening, and familiarize oneself with local protocols and dispatch software. Ongoing training and support from experienced team members can also make the transition smoother and build confidence on the job.

What are the key skills and qualifications needed to thrive as a 911 Emergency Dispatcher, and why are they important?

To thrive as a 911 Emergency Dispatcher, you need excellent communication skills, quick decision-making abilities, and a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and certifications such as CPR or emergency telecommunicator training are typically required. Strong stress management, empathy, and the ability to remain calm under pressure are standout soft skills in this role. These skills are critical to efficiently coordinate emergency responses and ensure public safety during high-stress situations.

What is the difference between 911 Emergency vs Emergency Medical Technician (EMT)?

Aspect911 EmergencyEmergency Medical Technician (EMT)
Required CredentialsEmergency Medical Dispatch Certification, CPR, and sometimes EMT certificationState-specific EMT certification, CPR, and first aid
Work EnvironmentEmergency call centers, dispatching for police, fire, and medical emergenciesPre-hospital emergency scenes, ambulances, hospitals
Employer & IndustryPublic safety agencies, dispatch centersAmbulance services, hospitals, EMS agencies
Common Search & ComparisonYesYes

911 Emergency dispatchers coordinate emergency responses by receiving calls and dispatching appropriate services. EMTs provide on-site medical care and transport patients. While both roles are vital in emergency situations, 911 Emergency focuses on communication and coordination, whereas EMTs deliver direct medical assistance.

More about 911 Emergency jobs
What cities are hiring for 911 Emergency jobs? Cities with the most 911 Emergency job openings:
What states have the most 911 Emergency jobs? States with the most job openings for 911 Emergency jobs include:
What job categories do people searching 911 Emergency jobs look for? The top searched job categories for 911 Emergency jobs are:
911 Emergency jobs near you
Infographic showing various 911 Emergency job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 18% Part Time, and 7% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,441 per year, or $20.4 per hour.
LATERAL EXPERIENCED Telecommunicator (911 Call-Taker and/or Dispatcher)

LATERAL EXPERIENCED Telecommunicator (911 Call-Taker and/or Dispatcher)

South Sound 911

Tacoma, WA • On-site

$36 - $45.07/hr

Full-time

Posted 18 days ago

Job description

SOUTH SOUND 911 LATERAL APPLICATION PROCESS
This position is for individuals who have previous experience in 911 Emergency Services. If you do not have experience as a 911 call-taker or dispatcher, please apply to our entry-level position, instead.
South Sound 911 is seeking experienced 911 telecommunicators to join our team! We have concurrent LATERAL processes for 911 Telecommunicator positions (911 Call-Takers) and Dispatcher positions, with ongoing proposed start dates.
If you are interested in pursuing a Lateral career with South Sound 911, please apply by including your resume and cover letter, detailing the size and call volume of current and past agency employment, along with any other relevant information. Please also complete your personal history statement (PHS) with Public Safety Testing. Your application will not be reviewed until your PHS is complete.
Qualifications for Dispatcher & Call-Taker (Telecommunicator) Positions:
Graduation from high school or equivalent, plus two years of experience involving considerable public contact
and multi-tasking. Equivalent combination of education and experience is acceptable.
Candidates must have a minimum 2 years of experience within a 911 Public Safety Answering Point (PSAP) and performed in the eligible public safety role within the past 3 years, from the date of application.
LATERAL Hiring Process:
  • Application through website, including:
    • Completion/upload of Personal History Statement through Public Safety Testing (online, no cost)
    • Upload Resume & Cover Letter
  • Complete Dispatcher CritiCall Test (online, no cost)
  • Panel Interview (in-person preferred, will accommodate virtual setting as needed)
  • Fingerprinting (in-person)
  • Observation (in-person, can be combined with fingerprinting session)
  • Background Investigation
  • Psychological Assessment (virtual)
  • Position Fit Assessment (online - PXT Select)
  • Final Interviews with Executive Staff (in-person strongly preferred, will accommodate virtual setting as needed)
  • Medical/Drug Screen (in-person, or if out of area, can arrange for local-to-candidate testing)
  • Final Offer

Incentives*:
Lateral candidates meeting the specified requirements and receiving a final offer of employment after completing the hiring process will be eligible receive the following:
  • $500 bonus at time of hire
  • $1000 bonus at year anniversary date ($1500 total incentive paid in 2 installments within first year of employment)

If a Lateral candidate has not actively worked in a 911 public safety position within the past 3 years from the date of application, they will be not be eligible for an incentive.
*Hiring incentive will be paid on the indicated specified schedule, on the first eligible pay date after hire, and beyond as indicated by the schedule. The hiring incentive is subject to all required taxes and withholdings. Retention of full amount of hiring incentive is contingent upon continued employment with agency. If employee leaves at any point prior to their 2-year anniversary, the following repayment schedule will apply;
  • If the employee leaves before their 6-month anniversary of employment, they will be required to repay the initial $500 incentive amount.
  • If the employee leaves before their 2-year anniversary of employment, they will be required to repay $1000 of the total incentive amount.

Starting Salary will be dependent on number of years' experience in a 911 Public Safety Role (call-taking or dispatching), as follows: (note; each position has 5 steps within the associated pay range)
  • < 5 years' experience - Step 2
  • 5-10 years' experience - Step 3
  • 10+ years' experience - Step 4

If you have any questions regarding this announcement, please contact Laura Lakowske @ 253-625-0813 or laura.lakowske@southsound911.org.
South Sound 911 offers the following benefits; https://southsound911.org/wp-content/uploads/2022/12/Benefit-Info-access.pdf

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