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Ems Dispatch Jobs (NOW HIRING)

EMS Dispatch Supervisor - Evening and Night Shift Location: Cincinnati, OH Pay Range: $22-$24/hr Shift Options: Evening 2-10pm and 10pm-6am About LYNX Lynx EMS provides private ambulance services for ...

EMS Dispatch Supervisor

Houston, TX · On-site

$22.05 - $28.12/hr

Job Profile Job Summary EMS Dispatch Supervisor leads on supervising dispatchers for Harris Health System ambulances between facilities for patients via ambulance, van or wheelchair lift. They lead ...

Ambulance Dispatch Supervisor

Brea, CA · On-site

$30 - $34.07/hr

The Ambulance Dispatch Supervisor oversees daily operations of the EMS dispatch center, ensuring efficient, accurate, and timely coordination of emergency and non-emergency medical transport services.

Ambulance Dispatch Supervisor

Brea, CA · On-site

$30 - $34.07/hr

The Ambulance Dispatch Supervisor oversees daily operations of the EMS dispatch center, ensuring efficient, accurate, and timely coordination of emergency and non-emergency medical transport services.

Following EMS dispatch protocols and procedures * High school diploma or equivalent * Previous 911 or EMS dispatch experience preferred * Excellent communication and multitasking skills * Familiarity ...

EMS Dispatcher 2

New Brunswick, NJ · On-site

$25.83 - $31.81/hr

EMS Dispatcher 2 Req #: 0000258956 Category: Emergency Medical Services (EMS) Status: Full-Time Shift: Evening Facility: RWJBH Mobile Health (EMS) Department: MH Central Communication Pay Range: $25 ...

EMS Dispatcher 2

New Brunswick, NJ · On-site

$25.83 - $31.81/hr

EMS Dispatcher 2 Req #: 0000258168 Category: Emergency Medical Services (EMS) Status: Full-Time Shift: Night Facility: RWJBH Mobile Health (EMS) Department: MH Central Communication Pay Range: $25.83 ...

EMS Dispatcher I Location : San Antonio, TX Schedule : Full-Time | In-Person All new hires are ... Support the dispatch team with complex call intake or clerical tasks as needed. * Stay current on ...

EMS Dispatcher I Location : San Antonio, TX Schedule : Full-Time | In-Person All new hires are ... Support the dispatch team with complex call intake or clerical tasks as needed. * Stay current on ...

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Ems Dispatch information

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$12

$24

$37

How much do ems dispatch jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for ems dispatch in the United States is $24.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $33.17 per hour, depending on experience, location, and employer.

What is the highest paying dispatcher job?

Emergency Medical Services (EMS) dispatchers, especially those with advanced certifications or supervisory roles, tend to have higher salaries. Experienced dispatchers working in large urban areas or for specialized emergency services can earn higher wages, often supplemented by overtime and shift differentials.

What are some common challenges EMS Dispatchers face during high-pressure situations, and how can they manage them effectively?

EMS Dispatchers often encounter high-pressure scenarios, such as multiple simultaneous emergencies or rapidly evolving incidents. Staying calm, prioritizing incoming calls, and using established protocols are crucial in these moments. Effective communication with both callers and field responders, along with strong multitasking skills, help ensure accurate information is relayed quickly. Many agencies provide ongoing training and peer support to help dispatchers manage stress and perform at their best during critical situations.

What is the difference between Ems Dispatch vs Ems Dispatcher?

AspectEms DispatchEms Dispatcher
CertificationsCPR, EMT-Basic, or EMT-Paramedic certifications often requiredSame certifications as Ems Dispatch
Work EnvironmentEmergency call centers, hospitals, ambulance servicesEmergency call centers, ambulance dispatch units
Job RoleHandling emergency calls, coordinating ambulance responseReceiving calls, dispatching EMS units, managing communication
Industry UsagePre-hospital emergency servicesPre-hospital emergency services

Both Ems Dispatch and Ems Dispatcher roles involve coordinating emergency medical responses, often requiring similar certifications and working in emergency call centers. The main difference is that Ems Dispatch emphasizes the overall dispatch process, while Ems Dispatcher focuses on the direct communication and coordination with EMS units. They are often used interchangeably but may vary by employer.

What are EMS dispatchers?

EMS dispatchers are professionals who receive emergency calls and coordinate the response of emergency medical services (EMS) such as ambulances and first responders. They are responsible for gathering critical information from callers, providing instructions for immediate care, and dispatching the appropriate emergency personnel to the scene. EMS dispatchers play a crucial role in ensuring that help arrives quickly and efficiently during medical emergencies. Their work requires strong communication skills, the ability to remain calm under pressure, and knowledge of emergency procedures.

What are the key skills and qualifications needed to thrive as an EMS Dispatcher, and why are they important?

To thrive as an EMS Dispatcher, you need strong decision-making skills, multitasking ability, and typically a high school diploma, with some positions requiring emergency communications certification. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and relevant emergency protocols is essential. Excellent communication, stress management, and empathy are crucial soft skills for handling high-pressure situations and interacting with distressed callers. These skills ensure rapid, accurate responses to emergencies, improving public safety and the effectiveness of emergency medical services.

What is an EMS dispatcher?

An EMS dispatcher is a trained professional who receives emergency calls, assesses the situation, and coordinates the dispatch of emergency medical services to respond quickly. They use communication tools and often require certification in emergency medical dispatching and strong communication skills.

How much is a 911 dispatcher paid?

911 dispatchers, also known as emergency dispatchers, typically earn a median annual salary of around $45,000 to $50,000, depending on location and experience. Salaries can range from approximately $30,000 for entry-level positions to over $70,000 for experienced dispatchers or those in high-cost areas. The role often requires certification and familiarity with dispatch software and communication protocols.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher typically requires passing a background check, completing training, and demonstrating strong communication and multitasking skills. The hiring process can be competitive, and candidates often need to meet specific qualifications and certifications, such as emergency dispatch training programs. Experience in customer service or emergency response can also be advantageous.
More about Ems Dispatch jobs
What cities are hiring for Ems Dispatch jobs? Cities with the most Ems Dispatch job openings:
What states have the most Ems Dispatch jobs? States with the most job openings for Ems Dispatch jobs include:
Infographic showing various Ems Dispatch job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 93% Full Time, 4% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $50,151 per year, or $24.1 per hour.
EMS Dispatch Supervisor

EMS Dispatch Supervisor

Lynx EMS

Cincinnati, OH • On-site

$22 - $24/hr

Full-time, Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Lynx EMS rating

5.4

Company rating: 5.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

EMS Dispatch Supervisor - Evening and Night Shift
Location: Cincinnati, OH
Pay Range: $22-$24/hr
Shift Options: Evening 2-10pm and 10pm-6am
About LYNX
Lynx EMS provides private ambulance services for smooth, dependable patient transport to local area hospitals from various locations, including homes, emergency rooms, long-term care, skilled nursing, assisted living facilities, psychiatric hospitals, and hospice care. We’re here to ensure safe, timely transport, including discharge services from any medical facility.
Position Summary

The EMS Dispatch Supervisor is responsible for overseeing the daily operations of the Communications Center, ensuring the efficient coordination of emergency and non-emergency medical transportation services. This position provides leadership, guidance, and support to dispatch personnel while maintaining high standards of customer service, operational efficiency, regulatory compliance, and employee performance. The Dispatch Supervisor serves as the primary resource for dispatch staff and collaborates closely with field operations, healthcare facilities, and customers to ensure timely and effective service delivery.

Essential Duties and Responsibilities
  • Supervise and lead dispatch personnel during assigned shifts.
  • Monitor call volume, unit status, and deployment to maximize operational efficiency and response times.
  • Ensure appropriate allocation of EMS resources based on call priority, coverage, and service commitments.
  • Provide real-time operational support and decision-making during high-volume or critical incidents.
  • Assist dispatchers with complex calls, escalated customer concerns, and operational challenges.
  • Ensure compliance with company policies, HIPAA, state EMS regulations, and applicable accreditation standards.
  • Conduct quality assurance reviews of dispatch calls, radio communications, and documentation.
  • Investigate service delays, customer complaints, communication issues, and operational incidents.
  • Complete incident reports and recommend corrective actions when appropriate.
  • Assist with scheduling, staffing, attendance management, and overtime coverage.
  • Train, mentor, coach, and evaluate dispatch personnel.
  • Participate in employee onboarding, continuing education, and competency assessments.
  • Coordinate communication between field crews, hospitals, healthcare facilities, and customers.
  • Maintain accurate operational records, reports, and performance metrics.
  • Monitor system performance and recommend workflow improvements.
  • Participate in disaster response, emergency management, and business continuity planning.
  • Ensure communications equipment and dispatch systems remain operational by reporting technical issues promptly.
  • Perform other duties as assigned.
QualificationsRequired
  • High school diploma or GED.
  • Minimum of three (3) years of EMS dispatch, public safety dispatch, or emergency communications experience.
  • Minimum of one (1) year of supervisory or leadership experience preferred.
  • Knowledge of EMS operations, medical transportation, and emergency communications.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Ability to remain calm and make sound decisions in high-pressure situations.
  • Ability to work rotating shifts, including nights, weekends, holidays, and on-call assignments.
Why You’ll Love It Here (Full‑Time Benefits)

• Multiple medical plan options, Vista Wellness (physician/pharmacy), Dental, Vision

• Generous PTO and paid holidays

• 401(k) with company contribution; Life and disability coverage

• Tuition reimbursement up to $15,000 and student loan forgiveness programs

We are proud to be an Equal Opportunity Employer and are committed to building a diverse and inclusive workplace.

What Lynx EMS employees say

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