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Ems Dispatch Jobs in Ohio (NOW HIRING)

Critical Care Transport

EMS Dispatcher

Columbus, OH · On-site

Process emergency calls and efficiently dispatch appropriate units * Have a good working knowledge ... EMS, EMD or Medical background is preferred but more importantly is an applicant who is positive ...

Critical Care Transport

EMS Dispatcher

Columbus, OH · On-site

Process emergency calls and efficiently dispatch appropriate units * Have a good working knowledge ... EMS, EMD or Medical background is preferred but more importantly is an applicant who is positive ...

Critical Care Transport

EMS Dispatcher

Columbus, OH · On-site

Process emergency calls and efficiently dispatch appropriate units * Have a good working knowledge ... EMS, EMD or Medical background is preferred but more importantly is an applicant who is positive ...

Lynx EMS

EMS Operations Manager

Parma Heights, OH · On-site

$60K - $70K/yr

EMS Operations Manager Job Address: 6455 Pearl Rd., Parma Heights, Ohio 44130 Pay Range: $60K-$70K ... Identifying and correcting deficiencies both with staffing and dispatch via reporting and audit ...

Lynx EMS

EMS Operations Manager

Shelby, OH

$55K - $67K/yr

EMS Operations Manager Job Address: 225 West Main Street, Shelby, OH 44875 Pay Range: $55K-$67K ... Identifying and correcting deficiencies both with staffing and dispatch via reporting and audit ...

Lynx EMS

EMS Operations Manager

Toledo, OH · On-site

$60K - $70K/yr

EMS Operations Manager Job Address: 955 Garden Lake Parkway, Toledo, Ohio 43614 Pay Range: $60K ... Identifying and correcting deficiencies both with staffing and dispatch via reporting and audit ...

Lynx EMS

Dispatcher OH

Cincinnati, OH · On-site

Dispatch, EMS, healthcare, or customer service experience preferred * Strong communication, organization, and multitasking skills * Computer proficiency * Reliable, professional, and team-oriented ...

Mercy Health

Dispatcher - LACP Lima Dispatch

Lima, OH · On-site

... Lima Dispatch Job Summary: Working under the direction of the Director of Flight Operations, or ... Has a functional understanding of state and local EMS regulations, local EMS structure, and ...

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How much do ems dispatch jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for ems dispatch in Ohio is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $31.54 per hour, depending on experience, location, and employer.

What is an EMS dispatcher?

EMS dispatchers are professionals who receive emergency calls and coordinate the response of emergency medical services (EMS) such as ambulances and first responders. They are responsible for gathering critical information from callers, providing instructions for immediate care, and dispatching the appropriate emergency personnel to the scene. EMS dispatchers play a crucial role in ensuring that help arrives quickly and efficiently during medical emergencies. Their work requires strong communication skills, the ability to remain calm under pressure, and knowledge of emergency procedures.

What are the key skills and qualifications needed to thrive as an EMS dispatcher, and why are they important?

To thrive as an EMS Dispatcher, you need strong decision-making skills, multitasking ability, and typically a high school diploma, with some positions requiring emergency communications certification. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and relevant emergency protocols is essential. Excellent communication, stress management, and empathy are crucial soft skills for handling high-pressure situations and interacting with distressed callers. These skills ensure rapid, accurate responses to emergencies, improving public safety and the effectiveness of emergency medical services.

What are some common challenges EMS dispatchers face during high-pressure situations, and how can they manage them effectively?

EMS Dispatchers often encounter high-pressure scenarios, such as multiple simultaneous emergencies or rapidly evolving incidents. Staying calm, prioritizing incoming calls, and using established protocols are crucial in these moments. Effective communication with both callers and field responders, along with strong multitasking skills, help ensure accurate information is relayed quickly. Many agencies provide ongoing training and peer support to help dispatchers manage stress and perform at their best during critical situations.

What is the difference between Ems Dispatch vs Ems Dispatcher?

AspectEms DispatchEms Dispatcher
CertificationsCPR, EMT-Basic, or EMT-Paramedic certifications often requiredSame certifications as Ems Dispatch
Work EnvironmentEmergency call centers, hospitals, ambulance servicesEmergency call centers, ambulance dispatch units
Job RoleHandling emergency calls, coordinating ambulance responseReceiving calls, dispatching EMS units, managing communication
Industry UsagePre-hospital emergency servicesPre-hospital emergency services

Both Ems Dispatch and Ems Dispatcher roles involve coordinating emergency medical responses, often requiring similar certifications and working in emergency call centers. The main difference is that Ems Dispatch emphasizes the overall dispatch process, while Ems Dispatcher focuses on the direct communication and coordination with EMS units. They are often used interchangeably but may vary by employer.

How to become an EMS dispatcher?

To become an EMS dispatcher, candidates typically need a high school diploma or equivalent, complete emergency dispatch training, and obtain certification such as Emergency Medical Dispatcher (EMD). Strong communication skills, the ability to remain calm under pressure, and familiarity with emergency call systems are essential for this role.

What are popular job titles related to Ems Dispatch jobs in Ohio?

For Ems Dispatch jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Ems Dispatch jobs in Ohio look for?

The top searched job categories for Ems Dispatch jobs in Ohio are:

What cities in Ohio are hiring for Ems Dispatch jobs?

Cities in Ohio with the most Ems Dispatch job openings:

Ems Dispatch jobs near you
Infographic showing various Ems Dispatch job openings in Ohio as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,679 per year, or $22.9 per hour.

Dispatch Director / EMS Communications

Communicarehealth

Cincinnati, OH • On-site

Full-time

Re-posted 10 hours ago

Communicare Health Services rating

6.1

Company rating: 6.1 out of 10

Based on 158 frontline employees who took The Breakroom Quiz

725th of 898 rated healthcare providers

Job description

Job Address:

10123 Alliance Road Suite 320 Blue Ash, OH 45242


Job Summary:

The EMS Dispatch Director is responsible for overseeing the daily operations of the emergency medical dispatch center. This role involves managing dispatch staff, ensuring efficient and effective dispatching of EMS resources, and maintaining compliance with all relevant regulations and protocols. The EMS Dispatch Director will also be responsible for developing and implementing policies, procedures, and training programs to enhance the performance and reliability of the dispatch center.

Key Responsibilities:

1. Leadership and Management:

  • Supervise, mentor, and evaluate dispatch staff, including dispatchers and Supervisor personnel.
  • Ensure adequate staffing levels are maintained to provide 24/7 dispatch coverage.
  • Foster a positive and productive work environment.

2. Operational Oversight:

  • Manage the daily operations of the EMS dispatch center, ensuring timely and efficient dispatch of EMS resources.
  • Monitor and evaluate the performance of the dispatch center, implementing improvements as needed.
  • Ensure adherence to dispatch protocols and procedures.

3. Policy Development and Implementation:

  • Develop, implement, and maintain dispatch policies and procedures.
  • Ensure policies are updated regularly to reflect best practices and regulatory requirements.

4. Training and Development:

  • Develop and conduct training programs for dispatch staff, including initial training and ongoing professional development.
  • Ensure all dispatchers are certified and maintain required certifications.

5. Technology and Systems Management:

  • Oversee the maintenance and operation of dispatch software and communication systems.
  • Collaborate with IT and other departments to address technical issues and implement system upgrades.

6. Quality Assurance:

  • Conduct regular audits and quality assurance reviews to ensure compliance with dispatch protocols.
  • Address and resolve any performance issues or complaints related to dispatch services.

7. Collaboration and Coordination:

  • Work closely with EMS field operations, law enforcement, fire departments, and other agencies to ensure effective coordination and communication.
  • Serve as a liaison between the dispatch center and other departments and external partners.

8. Reporting and Documentation:

  • Maintain comprehensive records of dispatch activities, incidents, and performance metrics.
  • Prepare and present reports to senior management and regulatory agencies as required.

9. Emergency Response:

  • Participate in emergency response planning and coordination.
  • Ensure the dispatch center is prepared to handle large-scale emergencies and disasters.

Qualifications:
Education: Bachelor's degree in emergency management, public safety, healthcare administration, or a related field or equivalent experience.
Experience: Minimum of 5 years of experience in emergency medical dispatch or a related field, with at least 3 years in a supervisory or management role.
Certifications: Emergency Medical Dispatcher (EMD) certification (Preferred).
Skills:

  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in dispatch software and communication systems.
  • Ability to handle high-stress situations and make quick, effective decisions.
  • Strong organizational and problem-solving abilities.

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