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Ems Dispatch Jobs in Ohio (NOW HIRING)

EMS Dispatch Supervisor - Night Shift Location: Cincinnati, OH Pay Range: $22-$24/hr Shift Options: Evening 10pm-6am About LYNX Lynx EMS provides private ambulance services for smooth, dependable ...

Job Address: 10123 Alliance Road, Suite 320 Blue Ash, OH 45242 Job Summary The Dispatch Supervisor functions as the leader for the shift/team. The superviosr is responsible for shift assignments ...

Process emergency calls and efficiently dispatch appropriate units * Have a good working knowledge ... EMS, EMD or Medical background is preferred but more importantly is an applicant who is positive ...

Process emergency calls and efficiently dispatch appropriate units * Have a good working knowledge ... EMS, EMD or Medical background is preferred but more importantly is an applicant who is positive ...

Process emergency calls and efficiently dispatch appropriate units * Have a good working knowledge ... EMS, EMD or Medical background is preferred but more importantly is an applicant who is positive ...

EMS Operations Manager Job Address: 6455 Pearl Rd., Parma Heights, Ohio 44130 Pay Range: $60K-$70K ... Identifying and correcting deficiencies both with staffing and dispatch via reporting and audit ...

EMS Operations Manager

Shelby, OH · On-site

$55K - $67K/yr

EMS Operations Manager Job Address: 225 West Main Street, Shelby, OH 44875 Pay Range: $55K-$67K ... Identifying and correcting deficiencies both with staffing and dispatch via reporting and audit ...

EMS Operations Manager Job Address: 1390 King Tree Drive, Dayton, Ohio 45405 Pay Range: $55K-$65K ... Identifying and correcting deficiencies both with staffing and dispatch via reporting and audit ...

EMS Operations Manager

Toledo, OH · On-site

$60K - $70K/yr

EMS Operations Manager Job Address: 955 Garden Lake Parkway, Toledo, Ohio 43614 Pay Range: $60K ... Identifying and correcting deficiencies both with staffing and dispatch via reporting and audit ...

Dispatch, EMS, healthcare, or customer service experience preferred * Strong communication, organization, and multitasking skills * Computer proficiency * Reliable, professional, and team-oriented ...

... Lima Dispatch Job Summary: Working under the direction of the Director of Flight Operations, or ... Has a functional understanding of state and local EMS regulations, local EMS structure, and ...

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Ems Dispatch information

See Ohio salary details

$12

$22

$35

How much do ems dispatch jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for ems dispatch in Ohio is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $31.54 per hour, depending on experience, location, and employer.

What do EMS dispatchers do?

EMS dispatchers are responsible for receiving emergency calls, gathering essential information, and dispatching appropriate emergency medical services to the scene. They coordinate communication between callers, emergency responders, and hospitals, often using radio and computer-aided dispatch systems. Strong communication skills, quick decision-making, and knowledge of emergency protocols are essential for this role.

Is it hard to get hired as an Ems Dispatch?

Getting hired as an EMS Dispatch involves meeting requirements such as a high school diploma or equivalent, completing dispatch training, and obtaining relevant certifications like Emergency Medical Dispatcher (EMD). The hiring process can be competitive, often requiring strong communication skills and the ability to work under pressure. Experience in emergency services or call centers can improve chances of employment.

What are some common challenges EMS dispatchers face during high-pressure situations, and how can they manage them effectively?

EMS Dispatchers often encounter high-pressure scenarios, such as multiple simultaneous emergencies or rapidly evolving incidents. Staying calm, prioritizing incoming calls, and using established protocols are crucial in these moments. Effective communication with both callers and field responders, along with strong multitasking skills, help ensure accurate information is relayed quickly. Many agencies provide ongoing training and peer support to help dispatchers manage stress and perform at their best during critical situations.

What is the difference between Ems Dispatch vs Ems Dispatcher?

AspectEms DispatchEms Dispatcher
CertificationsCPR, EMT-Basic, or EMT-Paramedic certifications often requiredSame certifications as Ems Dispatch
Work EnvironmentEmergency call centers, hospitals, ambulance servicesEmergency call centers, ambulance dispatch units
Job RoleHandling emergency calls, coordinating ambulance responseReceiving calls, dispatching EMS units, managing communication
Industry UsagePre-hospital emergency servicesPre-hospital emergency services

Both Ems Dispatch and Ems Dispatcher roles involve coordinating emergency medical responses, often requiring similar certifications and working in emergency call centers. The main difference is that Ems Dispatch emphasizes the overall dispatch process, while Ems Dispatcher focuses on the direct communication and coordination with EMS units. They are often used interchangeably but may vary by employer.

What is an EMS dispatcher?

EMS dispatchers are professionals who receive emergency calls and coordinate the response of emergency medical services (EMS) such as ambulances and first responders. They are responsible for gathering critical information from callers, providing instructions for immediate care, and dispatching the appropriate emergency personnel to the scene. EMS dispatchers play a crucial role in ensuring that help arrives quickly and efficiently during medical emergencies. Their work requires strong communication skills, the ability to remain calm under pressure, and knowledge of emergency procedures.

What are the key skills and qualifications needed to thrive as an EMS dispatcher, and why are they important?

To thrive as an EMS Dispatcher, you need strong decision-making skills, multitasking ability, and typically a high school diploma, with some positions requiring emergency communications certification. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and relevant emergency protocols is essential. Excellent communication, stress management, and empathy are crucial soft skills for handling high-pressure situations and interacting with distressed callers. These skills ensure rapid, accurate responses to emergencies, improving public safety and the effectiveness of emergency medical services.

How to become an EMS dispatcher?

To become an EMS dispatcher, candidates typically need a high school diploma or equivalent, complete emergency dispatch training, and obtain certification such as Emergency Medical Dispatcher (EMD). Strong communication skills, the ability to remain calm under pressure, and familiarity with emergency call systems are essential for this role.

What cities in Ohio are hiring for Ems Dispatch jobs?

Cities in Ohio with the most Ems Dispatch job openings:

Infographic showing various Ems Dispatch job openings in Ohio as of August 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Temporary. Highlights an 100% In-person job distribution, with an average salary of $47,679 per year, or $22.9 per hour.

EMS Dispatch Supervisor

Lynx EMS

Cincinnati, OH • On-site

$22 - $24/hr

Full-time, Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


Lynx EMS rating

5.4

Company rating: 5.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

EMS Dispatch Supervisor - Night Shift
Location: Cincinnati, OH
Pay Range: $22-$24/hr
Shift Options: Evening 10pm-6am
About LYNX
Lynx EMS provides private ambulance services for smooth, dependable patient transport to local area hospitals from various locations, including homes, emergency rooms, long-term care, skilled nursing, assisted living facilities, psychiatric hospitals, and hospice care. We’re here to ensure safe, timely transport, including discharge services from any medical facility.
Position Summary

The EMS Dispatch Supervisor is responsible for overseeing the daily operations of the Communications Center, ensuring the efficient coordination of emergency and non-emergency medical transportation services. This position provides leadership, guidance, and support to dispatch personnel while maintaining high standards of customer service, operational efficiency, regulatory compliance, and employee performance. The Dispatch Supervisor serves as the primary resource for dispatch staff and collaborates closely with field operations, healthcare facilities, and customers to ensure timely and effective service delivery.

Essential Duties and Responsibilities
  • Supervise and lead dispatch personnel during assigned shifts.
  • Monitor call volume, unit status, and deployment to maximize operational efficiency and response times.
  • Ensure appropriate allocation of EMS resources based on call priority, coverage, and service commitments.
  • Provide real-time operational support and decision-making during high-volume or critical incidents.
  • Assist dispatchers with complex calls, escalated customer concerns, and operational challenges.
  • Ensure compliance with company policies, HIPAA, state EMS regulations, and applicable accreditation standards.
  • Conduct quality assurance reviews of dispatch calls, radio communications, and documentation.
  • Investigate service delays, customer complaints, communication issues, and operational incidents.
  • Complete incident reports and recommend corrective actions when appropriate.
  • Assist with scheduling, staffing, attendance management, and overtime coverage.
  • Train, mentor, coach, and evaluate dispatch personnel.
  • Participate in employee onboarding, continuing education, and competency assessments.
  • Coordinate communication between field crews, hospitals, healthcare facilities, and customers.
  • Maintain accurate operational records, reports, and performance metrics.
  • Monitor system performance and recommend workflow improvements.
  • Participate in disaster response, emergency management, and business continuity planning.
  • Ensure communications equipment and dispatch systems remain operational by reporting technical issues promptly.
  • Perform other duties as assigned.
QualificationsRequired
  • High school diploma or GED.
  • Minimum of three (3) years of EMS dispatch, public safety dispatch, or emergency communications experience.
  • Minimum of one (1) year of supervisory or leadership experience preferred.
  • Knowledge of EMS operations, medical transportation, and emergency communications.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Ability to remain calm and make sound decisions in high-pressure situations.
  • Ability to work rotating shifts, including nights, weekends, holidays, and on-call assignments.
Why You’ll Love It Here (Full‑Time Benefits)

• Multiple medical plan options, Vista Wellness (physician/pharmacy), Dental, Vision

• Generous PTO and paid holidays

• 401(k) with company contribution; Life and disability coverage

• Tuition reimbursement up to $15,000 and student loan forgiveness programs

We are proud to be an Equal Opportunity Employer and are committed to building a diverse and inclusive workplace.

What Lynx EMS employees say

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