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Ems Dispatch Jobs in California (NOW HIRING)

$22 - $27/hr

... Gen of EMS - blending proven experience with modern technology and a supportive culture. We're ... Why Dispatch at MTI? * Tech-Driven Dispatch : AI-assisted CAD that reduces stress, shortens ...

Dispatching appropriate resources to requests for medical transportation in a timely manner. * Determining the correct level of service and equipment needed for patients depending on condition at ...

Dispatching appropriate resources to requests for medical transportation in a timely manner. * Determining the correct level of service and equipment needed for patients depending on condition at ...

Dispatching appropriate resources to requests for medical transportation in a timely manner. * Determining the correct level of service and equipment needed for patients depending on condition at ...

Ambulance Dispatcher EMS

Brea, CA · On-site

$27 - $30.37/hr

PLEASE ONLY APPLY IF YOU HAVE AMBULANCE, 911 DISPATCH OR EMT EXPERIENCE. Wages ranging from $25.50 ... Southern California's Best EMS Work Environment Schedule: * 8, 10 and 12 hour shifts * Day shifts

Ambulance Dispatcher EMS

Brea, CA · On-site

$27 - $30.37/hr

PLEASE ONLY APPLY IF YOU HAVE AMBULANCE, 911 DISPATCH OR EMT EXPERIENCE. Wages ranging from $25.50 ... Southern California's Best EMS Work Environment Schedule: * 8, 10 and 12 hour shifts * Day shifts

Dispatcher

Fresno, CA · On-site

$19.45 - $25.55/hr

Current CCEMSA EMS Dispatcher * Current Basic Cardiac Life Support certification - Provider or ... Instructor * Current Emergency Medical Dispatcher certification * Current Emergency Fire Dispatcher ...

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Showing results 1-20

Ems Dispatch information

See California salary details

$12

$23

$37

How much do ems dispatch jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for ems dispatch in California is $23.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $32.74 per hour, depending on experience, location, and employer.

What is an EMS dispatcher?

EMS dispatchers are professionals who receive emergency calls and coordinate the response of emergency medical services (EMS) such as ambulances and first responders. They are responsible for gathering critical information from callers, providing instructions for immediate care, and dispatching the appropriate emergency personnel to the scene. EMS dispatchers play a crucial role in ensuring that help arrives quickly and efficiently during medical emergencies. Their work requires strong communication skills, the ability to remain calm under pressure, and knowledge of emergency procedures.

What are the key skills and qualifications needed to thrive as an EMS dispatcher, and why are they important?

To thrive as an EMS Dispatcher, you need strong decision-making skills, multitasking ability, and typically a high school diploma, with some positions requiring emergency communications certification. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and relevant emergency protocols is essential. Excellent communication, stress management, and empathy are crucial soft skills for handling high-pressure situations and interacting with distressed callers. These skills ensure rapid, accurate responses to emergencies, improving public safety and the effectiveness of emergency medical services.

What are some common challenges EMS dispatchers face during high-pressure situations, and how can they manage them effectively?

EMS Dispatchers often encounter high-pressure scenarios, such as multiple simultaneous emergencies or rapidly evolving incidents. Staying calm, prioritizing incoming calls, and using established protocols are crucial in these moments. Effective communication with both callers and field responders, along with strong multitasking skills, help ensure accurate information is relayed quickly. Many agencies provide ongoing training and peer support to help dispatchers manage stress and perform at their best during critical situations.

What is the difference between Ems Dispatch vs Ems Dispatcher?

AspectEms DispatchEms Dispatcher
CertificationsCPR, EMT-Basic, or EMT-Paramedic certifications often requiredSame certifications as Ems Dispatch
Work EnvironmentEmergency call centers, hospitals, ambulance servicesEmergency call centers, ambulance dispatch units
Job RoleHandling emergency calls, coordinating ambulance responseReceiving calls, dispatching EMS units, managing communication
Industry UsagePre-hospital emergency servicesPre-hospital emergency services

Both Ems Dispatch and Ems Dispatcher roles involve coordinating emergency medical responses, often requiring similar certifications and working in emergency call centers. The main difference is that Ems Dispatch emphasizes the overall dispatch process, while Ems Dispatcher focuses on the direct communication and coordination with EMS units. They are often used interchangeably but may vary by employer.

How to become an EMS dispatcher?

To become an EMS dispatcher, candidates typically need a high school diploma or equivalent, complete emergency dispatch training, and obtain certification such as Emergency Medical Dispatcher (EMD). Strong communication skills, the ability to remain calm under pressure, and familiarity with emergency call systems are essential for this role.

What cities in California are hiring for Ems Dispatch jobs?

Cities in California with the most Ems Dispatch job openings:

Infographic showing various Ems Dispatch job openings in California as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $49,495 per year, or $23.8 per hour.

Experienced EMS Dispatcher Opening

LineLine EMS

Commerce, CA • On-site

$24.50/hr

Full-time

Re-posted 4 days ago


Job description

Join A Team That's Ready To Support Your EMS Career
LifeLine Ambulance has an open position for an experienced Dispatcher/Controller within our Communications Team. This is a great opportunity if you have experience in EMS and are looking to develop and broaden your skills as a Dispatcher. You will provide immediate support and coordinate our teams and resources in the field to ensure we are providing oversight and clear direction on where our Ambulances need to go, and supporting the in-house Communications Team to ensure we maintain a high-quality experience with our partnering facilities.
What LifeLine Can Offer
  • Be part of a company that genuinely values and supports its team members
  • Given opportunities to develop your leadership skills, widen your scope of work as a Dispatcher, and gain new experiences to further your career
  • Work under strong leadership that's invested in your personal and professional growth
  • Join a tight-knit team that has your back and celebrates each other's wins
  • Make a real impact every day by helping people and supporting your community when it matters most

Sound like something you want to be part of?
Apply now and take the first step in your next career path to making an impact and changing lives!
Essential Functions:
  • Dispatching Units: Coordinate and dispatch units in accordance with established protocols and procedures.
  • Incoming Calls Handling: Respond to incoming calls, assessing the nature of the call and providing appropriate assistance or directing calls to relevant personnel as needed.
  • 911 Call Handling: Promptly answer emergency (911) calls, determine the nature and location of incidents, gather critical information, and prioritize calls based on severity and urgency.
  • Support Team Collaboration: Work closely with Communications Associates, Specialists, and the Matrix and CAD Commander to ensure efficient and effective communication and coordination of resources.
  • CAD Information Management: Update and accurately enter information into the Computer-Aided Dispatch (CAD) system to maintain up-to-date records of incidents, unit statuses, and other relevant data.
  • Resource Allocation: Prioritize and allocate available resources based on the urgency and severity of incoming calls and ongoing incidents.
  • Communication Liaison: Serve as a central point of contact for communication between field units, emergency services personnel, and other relevant stakeholders.
  • Emergency Response Coordination: Coordinate multi-agency responses during large-scale incidents or emergencies, facilitating communication and collaboration among different entities involved.
  • Quality Assurance: Ensure compliance with established protocols, procedures, and regulatory requirements to maintain high standards of service delivery and patient care.
  • Training and Development: Participate in ongoing training programs and skill development activities to enhance proficiency in emergency dispatching techniques, use of communication equipment, and relevant software applications.

Compliance & Safety:
  • Reviews paperwork for accuracy and correct process.
  • Must participate in scheduled and unscheduled onsite compliance audits.
  • Implements corrective/preventive measures as determined by the Corporate Compliance/Audit Committee.
  • Cooperates with Internal Audit, Compliance and Dispatch Operations on any recommendations and changes to compliance and legal workflow issues.
  • Takes swift and immediate action in accordance with Internal Audit and Corporate Compliance on any areas of concern.
    • Complies and enforces all policies and procedures.
    • Has successfully completed all required Compliance Training within the required time.
    • Has had no compliance-related corrective action during the current review period.
  • Participate in Safety and Risk training and activities.
  • Serves as a company representative promoting positive customer relationships through proactive involvement in public business and community activities.
  • Ensures a safe and productive work environment. Be a steward of safety, that you and your peers operate safely, in an environment free from danger and risk.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Cognitive/Psychosocial Requirements:
  • Communication
  • Attention to Detail
  • Critical Evaluation
  • Relationship Management
  • Ethical Practice

Qualifications:
  • Previous experience in emergency dispatching, call center operations, or a related role.
  • Proficiency in using computer-aided dispatch (CAD) systems, communication equipment, and other relevant software applications.
  • Strong communication skills, including the ability to convey information accurately and effectively in high-pressure situations.
  • Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks efficiently.
  • Ability to work effectively as part of a team and collaborate with colleagues from diverse backgrounds and disciplines.

Education, Certificates, Licenses, Registrations:
  • High school diploma or general education degree (GED).
    • Education or training in emergency dispatching or related field preferred.
  • EMT (Emergency Medical Technician) or EMD (Emergency Medical Dispatcher) certification required.

Position Type/Expected Hours of Work:
This is a full-time and part-time, in-office position. Flexibility to work in shifts, including evenings, weekends, and holidays, as required in a 24/7 operations environment.
Physical Requirements:
The physical demands associated with employees' duties are designed to be reasonable, with accommodation available for individuals with disabilities. The physical demands include:
  • Manual Dexterity: Regular use of hands and fingers is integral to handle, feel, or operate objects, tools, or controls. Employees engage in tasks that require precise manual dexterity.
  • Reach and Arm Movement: Frequent reaching with hands and arms is part of the job, especially when accessing files, equipment, or materials within the workspace.
  • Posture: Employees are frequently required to sit for extended periods, emphasizing the importance of maintaining proper posture and using ergonomic seating.
  • Verbal Communication: Regular activities involve standing, talking, and hearing, reinforcing the significance of effective verbal communication skills.
  • Prolonged Sitting: The nature of tasks often involves prolonged periods of sitting, requiring employees to use ergonomic furniture and equipment to promote comfort and minimize strain.

Work Environment:
The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
It is predominantly an indoor setting characterized by cleanliness, providing a comfortable and conducive atmosphere for administrative tasks. The following factors are representative of the work environment:
  • Typing and Computer Interaction: Daily responsibilities include extensive use of computers and other electronic devices. Employees engage in typing, data entry, and computer interactions.
  • Computer Screens: Employees regularly work with computer screens for extended durations. Proper lighting and screen ergonomics are maintained to reduce eye strain and promote a healthy visual environment.
  • Verbal Communication: The work environment encourages face-to-face and verbal communication among employees, fostering collaboration and a sense of camaraderie.
  • Irregular Schedule/Hours: While the primary work hours are defined, employees may occasionally work irregular schedules to meet organizational needs. Flexibility is embraced to accommodate varied demands.

Closing Statement:
This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon Company need.
Support the Mission Statement and Philosophy of LifeLine Ambulance
  • Develop a plan for maintaining your own professional growth and development.
  • Evidence of respect for dignity, welfare, basic rights of all patients and team members.
  • Maintain an elevated level of competency within the staff

LifeLine Ambulance is a proud Equal Opportunity employer, m/f/d/v.