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Ems Dispatch Jobs in California (NOW HIRING)

Ambulance Dispatch Supervisor

Brea, CA · On-site

$30 - $34.07/hr

The Ambulance Dispatch Supervisor oversees daily operations of the EMS dispatch center, ensuring efficient, accurate, and timely coordination of emergency and non-emergency medical transport services.

$22 - $27/hr

... Gen of EMS - blending proven experience with modern technology and a supportive culture. We're ... Why Dispatch at MTI? * Tech-Driven Dispatch : AI-assisted CAD that reduces stress, shortens ...

Dispatching appropriate resources to requests for medical transportation in a timely manner. * Determining the correct level of service and equipment needed for patients depending on condition at ...

Dispatching appropriate resources to requests for medical transportation in a timely manner. * Determining the correct level of service and equipment needed for patients depending on condition at ...

Dispatching appropriate resources to requests for medical transportation in a timely manner. * Determining the correct level of service and equipment needed for patients depending on condition at ...

PLEASE ONLY APPLY IF YOU HAVE AMBULANCE, 911 DISPATCH OR EMT EXPERIENCE. Wages ranging from $25.50 ... Southern California's Best EMS Work Environment Schedule: * 8, 10 and 12 hour shifts * Day shifts

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Ems Dispatch information

See California salary details

$12

$23

$37

How much do ems dispatch jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for ems dispatch in California is $23.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $32.74 per hour, depending on experience, location, and employer.

What is an EMS dispatcher?

EMS dispatchers are professionals who receive emergency calls and coordinate the response of emergency medical services (EMS) such as ambulances and first responders. They are responsible for gathering critical information from callers, providing instructions for immediate care, and dispatching the appropriate emergency personnel to the scene. EMS dispatchers play a crucial role in ensuring that help arrives quickly and efficiently during medical emergencies. Their work requires strong communication skills, the ability to remain calm under pressure, and knowledge of emergency procedures.

What are the key skills and qualifications needed to thrive as an EMS dispatcher, and why are they important?

To thrive as an EMS Dispatcher, you need strong decision-making skills, multitasking ability, and typically a high school diploma, with some positions requiring emergency communications certification. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and relevant emergency protocols is essential. Excellent communication, stress management, and empathy are crucial soft skills for handling high-pressure situations and interacting with distressed callers. These skills ensure rapid, accurate responses to emergencies, improving public safety and the effectiveness of emergency medical services.

What are some common challenges EMS dispatchers face during high-pressure situations, and how can they manage them effectively?

EMS Dispatchers often encounter high-pressure scenarios, such as multiple simultaneous emergencies or rapidly evolving incidents. Staying calm, prioritizing incoming calls, and using established protocols are crucial in these moments. Effective communication with both callers and field responders, along with strong multitasking skills, help ensure accurate information is relayed quickly. Many agencies provide ongoing training and peer support to help dispatchers manage stress and perform at their best during critical situations.

What is the difference between Ems Dispatch vs Ems Dispatcher?

AspectEms DispatchEms Dispatcher
CertificationsCPR, EMT-Basic, or EMT-Paramedic certifications often requiredSame certifications as Ems Dispatch
Work EnvironmentEmergency call centers, hospitals, ambulance servicesEmergency call centers, ambulance dispatch units
Job RoleHandling emergency calls, coordinating ambulance responseReceiving calls, dispatching EMS units, managing communication
Industry UsagePre-hospital emergency servicesPre-hospital emergency services

Both Ems Dispatch and Ems Dispatcher roles involve coordinating emergency medical responses, often requiring similar certifications and working in emergency call centers. The main difference is that Ems Dispatch emphasizes the overall dispatch process, while Ems Dispatcher focuses on the direct communication and coordination with EMS units. They are often used interchangeably but may vary by employer.

How to become an EMS dispatcher?

To become an EMS dispatcher, candidates typically need a high school diploma or equivalent, complete emergency dispatch training, and obtain certification such as Emergency Medical Dispatcher (EMD). Strong communication skills, the ability to remain calm under pressure, and familiarity with emergency call systems are essential for this role.

Is it hard to get hired as an Ems Dispatch?

Getting hired as an EMS Dispatch involves meeting requirements such as a high school diploma or equivalent, completing dispatch training, and obtaining relevant certifications like Emergency Medical Dispatcher (EMD). The hiring process can be competitive, often requiring strong communication skills and the ability to work under pressure. Experience in emergency services or call centers can improve chances of employment.

What do EMS dispatchers do?

EMS dispatchers are responsible for receiving emergency calls, gathering essential information, and dispatching appropriate emergency medical services to the scene. They coordinate communication between callers, emergency responders, and hospitals, often using radio and computer-aided dispatch systems. Strong communication skills, quick decision-making, and knowledge of emergency protocols are essential for this role.

What cities in California are hiring for Ems Dispatch jobs?

Cities in California with the most Ems Dispatch job openings:

Infographic showing various Ems Dispatch job openings in California as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $49,495 per year, or $23.8 per hour.

Ambulance Dispatch Supervisor

PREMIER AMBULANCE

Brea, CA • On-site

$30 - $34.07/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago


Premier Ambulance rating

6.4

Company rating: 6.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

The Ambulance Dispatch Supervisor oversees daily operations of the EMS dispatch center, ensuring efficient, accurate, and timely coordination of emergency and non-emergency medical transport services. This role supervises dispatch personnel, maintains compliance with protocols, and supports high-quality patient care through effective communication and leadership.

PLEASE ONLY APPLY IF YOU HAVE AMBULANCE, 911 DISPATCH OR EMT EXPERIENCE. 

12 hour shifts with OT after 8-hours, and paid lunch. 

Key Responsibilities

  • Supervise and support dispatch staff during assigned shifts
  • Monitor call handling, dispatch accuracy, and response times
  • Ensure compliance with local, state, and federal EMS regulations
  • Coordinate ambulance deployment and resource allocation
  • Provide training, coaching, and performance evaluations for dispatchers
  • Handle escalated calls and critical incidents as needed
  • Maintain dispatch logs, reports, and quality assurance records
  • Collaborate with EMS crews, hospitals, and public safety agencies

Employment Benefits

  • Paid weekly 
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) plan with employer match 
  • Ongoing training and professional development

Work Environment 

  • 24/7 dispatch center environment
  • Must be available for evenings, weekends, and holidays as needed
  • Fast-paced, high-stress setting requiring focus and adaptability
  • In person
  • High school diploma or GED required; Associate’s or Bachelor’s degree preferred
  • Minimum 3–5 years of EMS dispatch experience (Preferred)
  • Prior supervisory or leadership experience preferred
  • Certification in Emergency Medical Dispatch (EMD) required (or ability to obtain)
  • Strong knowledge of dispatch systems, CAD software, and radio communications
  • Excellent communication, decision-making, and multitasking skills
  • Ability to remain calm and effective in high-pressure situations

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