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Telecommunicator Jobs in Kentucky (NOW HIRING)

City of Paducah, KY

Telecommunicator

Paducah, KY · On-site

$21 - $25.74/hr

Job Type Full-time Description A Telecommunicator works under the general supervision of the Communications Shift Supervisor and is responsible for answering 9-1-1 telephone lines, dispatching public ...

City of Paducah

Telecommunicator

Paducah, KY · On-site

$21 - $25.74/hr

A Telecommunicator works under the general supervision of the Communications Shift Supervisor and is responsible for answering 9-1-1 telephone lines, dispatching public safety personnel and equipment ...

City of Paducah

Telecommunicator

Paducah, KY · On-site

$21 - $25.74/hr

Description A Telecommunicator works under the general supervision of the Communications Shift Supervisor and is responsible for answering 9-1-1 telephone lines, dispatching public safety personnel ...

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Telecommunicator information

See Kentucky salary details

$23.9K

$40.9K

$58.2K

How much do telecommunicator jobs pay per year?

As of Aug 24, 2026, the average yearly pay for telecommunicator in Kentucky is $40,851.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $46,000.00 per year, depending on experience, location, and employer.

What is a telecommunicator?

Telecommunicators, also known as public safety or 911 dispatchers, coordinate communications between police officers, emergency personnel, and the public. Their primary duties include receiving calls and obtaining information from people who need assistance and using a two-way radio to dispatch the appropriate services to firefighters, police officers, and first responders. Telecommunicators keep detailed records and may also track drivers and their vehicles.

What are the key skills and qualifications needed to thrive as a telecommunicator, and why are they important?

To excel as a Telecommunicator, you generally need strong communication skills, multitasking ability, and a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency protocols is typically required, along with certifications like APCO or NENA. Outstanding problem-solving, composure under pressure, and active listening are crucial soft skills in this role. These skills and qualifications ensure fast, accurate information relay and effective emergency response, directly impacting public safety.

What are some common challenges telecommunicators face during high-pressure emergency situations?

Telecommunicators often encounter high-stress scenarios where they must remain calm and collected while quickly gathering vital information from distressed callers. Balancing multiple calls, dispatching appropriate emergency services, and accurately relaying information to first responders requires strong multitasking and communication skills. Emotional resilience is essential, as telecommunicators may handle life-threatening situations and must provide clear guidance under pressure while maintaining professionalism throughout their shift.

What is the difference between Telecommunicator vs Dispatcher?

AspectTelecommunicatorDispatcher
CredentialsHigh school diploma or equivalent; often required to obtain certificationHigh school diploma or equivalent; may require additional certifications
Work EnvironmentEmergency call centers, public safety agencies, or transportation servicesEmergency response units, transportation companies, or public safety agencies
Employer & IndustryPublic safety, transportation, or utility companiesLaw enforcement, fire departments, ambulance services, or logistics companies
Job FocusAnswering emergency and non-emergency calls, providing informationDispatching personnel or vehicles to incidents or locations

While both Telecommunicators and Dispatchers handle communication in emergency and service settings, Telecommunicators primarily answer calls and provide information, whereas Dispatchers coordinate response units and direct resources to incidents.

How much do telecommunicators make?

Telecommunicators typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced telecommunicators or those in high-demand areas can earn higher wages, often with shift differentials for night or weekend work.
More about Telecommunicator jobs

What are popular job titles related to Telecommunicator jobs in KY?

For Telecommunicator jobs in KY, the most frequently searched job titles are:

Telecommunicator jobs near you
Infographic showing various Telecommunicator job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 6% Part Time, 7% Temporary, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,851 per year, or $19.6 per hour.

Central Dispatch - Telecommunicator Lateral Transfer (Certified)

Owensboro, KY • On-site

City of Owensboro, KY
11 - 50 employees

9.8

Company rating: 9.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

1st of 849 rated public administrative organizations

Great coworkers

People enjoy working here

Good employer

Learn more about City of Owensboro, KYexternal

$51K - $57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Salary: Depends on Qualifications
Location : 222 E. 9th Street, Owensboro, KY
Job Type: Full time
Job Number: 2023-00039
Department: OPD, Central Dispatch
Opening Date: 09/07/2023
Closing Date: Continuous
Description
The City of Owensboro is accepting applications for the full time position of
Certified Telecommunicator - Lateral Transfer Owensboro-Daviess County Central Dispatch.
Up to a $20,000 sign on bonus
• Competitive Salary based on years of experience
(Pay Range from 3 to 10 years would be $51,671 to $57,149)
• Shift Differential Pay
• Eligible for annual step and COLA increases
• Eligible for Benefits Package:
* Kentucky State Retirement
* Employer Paid Group Life Insurance
* Employer Paid Health Insurance with $0 premium options
* Dental & Vision Insurance
* Vacation Time
* Sick Time
Must possess a valid Telecommunicator Professional Standards certification from the State of Kentucky.
If out of state, contact KLEC at 859-622-6218 to determine eligibility.
For information, please call 270-687-8860 or 270-687-8867.
Examples of Duties
Telecommunicator - Dispatcher Job Summary: This a full-time, non-civil service position in the Central Dispatch Unit. Work hours are generally 8 hour days (40 hours a week). Overtime may be required as needed. Shift work required, including weekends and holidays. Travel required (for training purposes, etc.).
Typical Qualifications
Must possess a valid T.P.S. certification from the State of Kentucky.
If out of state, contact KLEC at 859-622-6218 to determine eligibility.
Please call 270-687-8861 if you have any questions.
Provided benefits include but are not limited to:
Health Insurance
Group Life Insurance
Wellness Program
Retirement
Paid time off includes, but is not limited to:
Vacation
Sick Time
Holidays (for eligible employees)
Benefits are subject to change.
01
How many years of experience as a full time CJIS certified Telecommunicator do you have?
  • Zero
  • Less than 1 year
  • 1 to 2 years
  • 2 to 3 years
  • 3 or more years

02
Do you have a valid Driver's License?
  • Yes
  • No

Required Question

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