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Telecommunicator Jobs in Texas (NOW HIRING)

City of Galveston, TX

Telecommunicator

Galveston, TX · On-site

$36K - $49K/yr

CritiCall is software that tests dispatcher, call taker, and telecommunicator applicants for critical skills and abilities necessary for success in today's complex and stressful dispatching ...

Cityofgalveston

Telecommunicator

Galveston, TX

$36K - $49K/yr

CritiCall is software that tests dispatcher, call taker, and telecommunicator applicants for critical skills and abilities necessary for success in today's complex and stressful dispatching ...

Cityofgalveston

Telecommunicator Trainee

Galveston, TX · On-site

$36K - $49K/yr

CritiCall is software that tests dispatcher, call taker, and telecommunicator applicants for critical skills and abilities necessary for success in today's complex and stressful dispatching ...

City of Baytown

Telecommunicator (911 Operator)

Baytown, TX · On-site

$23.14 - $29.44/hr

As a Telecommunicator for the City of Baytown, you'll serve as the vital first link between the community and emergency responders, helping protect lives and keep our city safe. If you thrive in a ...

City of La Marque, TX

Telecommunicator

TX · On-site

$47K/yr

Ability to obtain Basic License as a Texas Law Enforcement Telecommunications Operator within 12 months of employment as a Telecommunicator. Certification pay is paid to those who hold an ...

City Of League City

Telecommunicator

League City, TX

$34K - $46K/yr

TELECOMMUNICATORS WORK A ROTATING 36 HOUR WEEK FOLLOWED BY A 48 HOUR WEEK, WHICH COULD FLEX DOWN TO A 44 HOUR WEEK DETERMINED BY STAFFING. THIS ALLOWS FOR 4 TO 8 HOURS OF OVERTIME PER PAY PERIOD.

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Telecommunicator information

See Texas salary details

$25.6K

$43.8K

$62.4K

How much do telecommunicator jobs pay per year?

As of Jul 21, 2026, the average yearly pay for telecommunicator in Texas is $43,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $49,400.00 per year, depending on experience, location, and employer.

What are telecommunicators?

Telecommunicators, often known as emergency dispatchers or 911 operators, are professionals responsible for receiving and processing emergency and non-emergency calls. They gather essential information from callers, dispatch the appropriate emergency services, and provide critical instructions to help people remain safe until help arrives. Telecommunicators use specialized communication equipment and must remain calm under pressure to effectively coordinate responses between the public and first responders.

What are the key skills and qualifications needed to thrive as a Telecommunicator, and why are they important?

To excel as a Telecommunicator, you generally need strong communication skills, multitasking ability, and a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency protocols is typically required, along with certifications like APCO or NENA. Outstanding problem-solving, composure under pressure, and active listening are crucial soft skills in this role. These skills and qualifications ensure fast, accurate information relay and effective emergency response, directly impacting public safety.

What are some common challenges telecommunicators face during high-pressure emergency situations?

Telecommunicators often encounter high-stress scenarios where they must remain calm and collected while quickly gathering vital information from distressed callers. Balancing multiple calls, dispatching appropriate emergency services, and accurately relaying information to first responders requires strong multitasking and communication skills. Emotional resilience is essential, as telecommunicators may handle life-threatening situations and must provide clear guidance under pressure while maintaining professionalism throughout their shift.

What Is a Telecommunicator?

Telecommunicators, also known as public safety or 911 dispatchers, coordinate communications between police officers, emergency personnel, and the public. Their primary duties include receiving calls and obtaining information from people who need assistance and using a two-way radio to dispatch the appropriate services to firefighters, police officers, and first responders. Telecommunicators keep detailed records and may also track drivers and their vehicles.

What is the difference between Telecommunicator vs Dispatcher?

AspectTelecommunicatorDispatcher
CredentialsHigh school diploma or equivalent; often required to obtain certificationHigh school diploma or equivalent; may require additional certifications
Work EnvironmentEmergency call centers, public safety agencies, or transportation servicesEmergency response units, transportation companies, or public safety agencies
Employer & IndustryPublic safety, transportation, or utility companiesLaw enforcement, fire departments, ambulance services, or logistics companies
Job FocusAnswering emergency and non-emergency calls, providing informationDispatching personnel or vehicles to incidents or locations

While both Telecommunicators and Dispatchers handle communication in emergency and service settings, Telecommunicators primarily answer calls and provide information, whereas Dispatchers coordinate response units and direct resources to incidents.

More about Telecommunicator jobs
What are the most commonly searched types of Telecommunicator jobs in Texas? The most popular types of Telecommunicator jobs in Texas are:
What cities in Texas are hiring for Telecommunicator jobs? Cities in Texas with the most Telecommunicator job openings:
What are popular job titles related to Telecommunicator jobs in TX? For Telecommunicator jobs in TX, the most frequently searched job titles are:
Telecommunicator jobs near you
Infographic showing various Telecommunicator job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, 1% Temporary, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $43,821 per year, or $21.1 per hour.
Police Telecommunicator

Police Telecommunicator

Conroe Independent School District

Conroe, TX • On-site

$33K - $45K/yr

Full-time

Posted 28 days ago

Conroe Independent School District rating

6.7

Company rating: 6.7 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

311th of 577 rated elementary and secondary schools

Job description

Police TelecommunicatorJOB STATUS: OPEN POSTING DATE: 06/23/2026 CLOSING DATE: 07/28/2026 04:00 PM POSTING NUMBER: 054295 LOCATION: CISD Police Department - 873 POSITION TITLE: Police Telecommunicator
JOB DESCRIPTION:
To facilitate the flow of information between the public and law enforcement officers. This position performs technical duties of receiving and relaying information in a rapid, precise manner that could have substantial consequences if completed incorrectly. The position requires a considerable degree of initiative and independent judgment within procedural boundaries in responding to emotional, disturbed and sometimes abusive people in a variety of situations.
DUTIES and RESPONSIBILITIES:
  1. Operate the Radio Communication System and monitor the Central Alarm System.
  2. Receive telephone requests for police services; dispatch police units/supervisors as necessary.
  3. Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  4. Write routine reports and correspondence.
  5. Maintain a computerized log on all calls for service, units dispatched and disposition of services rendered.
  6. Adapt to changes in the work environment; manage competing demands; flexibly work with frequent change, delays or unexpected events.
  7. Place or receive telephone calls to appropriate personnel/departments.
  8. Read city and county maps accurately and quickly; maintain familiarity with major roads, streets, hospitals, schools, churches, buildings, and other landmarks in Conroe ISD and Montgomery County.
  9. Consistently follow work schedule, including punctual work arrival; ensure work responsibilities are covered when absent; arrive at meeting and appointments on time; work shift work encompassing a 24-hour day, 7-day week, including days, evenings, nights, weekends and holidays.
  10. Able to work flexible hours/shifts.
  11. Enter all data in computerized system.
  12. Maintain assigned departmental files.
  13. Regular attendance.
  14. Maintain confidentiality.
  15. Perform other related duties as assigned by Lieutenant(s) and Chief of Police.
EXPERIENCE: QUALIFICATIONS:
Education/Certification:
  • High School diploma or GED
  • Must be 18 years of age or older
  • Successful completion of drug, alcohol screening and psychological testing
  • Possess a current TCOLE Basic Telecommunicator Certification and TLETS/NLETS Certification, or must complete the necessary training to obtain the Basic Telecommunicator Certification within one year of employment

Special Knowledge/Skills:
  • Ability to handle multiple duties at one time and prioritize duties according to the nature of the request
  • Ability to apply principles of rational systems; interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment, decisiveness and/or creativity to adopt or modify methods and standards to meet variations in assigned objectives
  • Experience operating a computer, printer, radio console, facsimile machine, copier, calculator, multi-line phone, radio communications equipment, computer aided dispatch system, headsets, and paper shredder
  • Ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Ability to read and discern visual images on a variety of media including small LCDs and printed material
  • Must successfully pass the National Dispatcher Selection Test (70%) - designed to test 1) reading comprehension 2) listening 3) problem-solving 4) prioritizing and 5) multi-tasking
  • Ability to type at least 40 words per minute with 90% accuracy
  • Must read and speak the English language coherently; able to read English rapidly and understand clearly what is read; able to write English rapidly and maintain legibility.
CONTACT INFORMATION:
Mental Demands/ Physical Demands/Environmental Factors: Ability to communicate effectively (verbal and written); interpret policy, procedures, and data; maintain emotional control under stress. The following physical requirements and/or capabilities are what an employee needs to possess in order to meet the physical demands of the job:
  • Walking (move about on foot)
  • Carrying (transporting an object by hand)
  • Crouching (bending the body downward and forward by bending the knees and spine)
  • Climbing (ascending and descending stairs)
  • Lifting (able to lift 50-60 lbs.)
  • Kneeling (bending legs at the knees to come to rest on the knees)
  • Pulling (able to exert force upon an object so the object moves toward the force [including jerking])
  • Pushing (exerting force upon an object so the object moves away from the force)
  • Bending (ability to move at the waist downward and upward with reasonable mobility)

An employee may be required to perform any or all of the above physical requirements. These physical requirements may constitute 95% of the employee's daily functions.
APPLY TO:
To apply for this position, click "login" above. Additionally, once you've logged into your WinOcular application, upload your current resume and letter of interest and ensure your application is updated. Current employees must apply using the internal system. Chief has requested no telephone calls, please.
GROUP / GRADE: K-12 SALARY:
Pay Plan: POL-2 - Minimum hourly rate - $19.50
DAYS: 261 START DATE: 2026-2027 School Year

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