ZipRecruiter

Log In

1

Telecommunicator Jobs in Texas (NOW HIRING)

Cityofgalveston

Telecommunicator

Galveston, TX · On-site

$36K - $49K/yr

CritiCall is software that tests dispatcher, call taker, and telecommunicator applicants for critical skills and abilities necessary for success in today's complex and stressful dispatching ...

Cityofgalveston

Telecommunicator Trainee

Galveston, TX · On-site

$36K - $49K/yr

CritiCall is software that tests dispatcher, call taker, and telecommunicator applicants for critical skills and abilities necessary for success in today's complex and stressful dispatching ...

City of Baytown

Telecommunicator (911 Operator)

Baytown, TX · On-site

$23.14 - $29.44/hr

As a Telecommunicator for the City of Baytown, you'll serve as the vital first link between the community and emergency responders, helping protect lives and keep our city safe. If you thrive in a ...

Burnet County

Telecommunicator

Burnet, TX · On-site

Salary: $23.48 - $24.39 This position is responsible for rapid dispatch and documentation of needed law enforcement, fire and medical emergency and non-emergency services in a timely and proficient ...

City of Houston

9-1-1 Telecommunicator

Houston, TX

$20.91 - $23.23/hr

ALL PERSONS INTERESTED Job Classification: 9-1-1 Telecommunicator Section: 9-1-1 Emergency Network Reporting Location: 5320 N. Shephard Drive Workdays & Hours: FULL-TIME - Rotating Shifts & Off Days ...

next page

Showing results 1-20

All JobsTelecommunicator JobsTelecommunicator Jobs in Texas

Telecommunicator information

See Texas salary details

$25.6K

$43.8K

$62.4K

How much do telecommunicator jobs pay per year?

As of Aug 10, 2026, the average yearly pay for telecommunicator in Texas is $43,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $49,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a telecommunicator, and why are they important?

To excel as a Telecommunicator, you generally need strong communication skills, multitasking ability, and a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency protocols is typically required, along with certifications like APCO or NENA. Outstanding problem-solving, composure under pressure, and active listening are crucial soft skills in this role. These skills and qualifications ensure fast, accurate information relay and effective emergency response, directly impacting public safety.

What are some common challenges telecommunicators face during high-pressure emergency situations?

Telecommunicators often encounter high-stress scenarios where they must remain calm and collected while quickly gathering vital information from distressed callers. Balancing multiple calls, dispatching appropriate emergency services, and accurately relaying information to first responders requires strong multitasking and communication skills. Emotional resilience is essential, as telecommunicators may handle life-threatening situations and must provide clear guidance under pressure while maintaining professionalism throughout their shift.

What is a telecommunicator?

Telecommunicators, also known as public safety or 911 dispatchers, coordinate communications between police officers, emergency personnel, and the public. Their primary duties include receiving calls and obtaining information from people who need assistance and using a two-way radio to dispatch the appropriate services to firefighters, police officers, and first responders. Telecommunicators keep detailed records and may also track drivers and their vehicles.

How much do telecommunicators make?

Telecommunicators typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced telecommunicators or those in high-demand areas can earn higher wages, often with shift differentials for night or weekend work.

What is the difference between Telecommunicator vs Dispatcher?

AspectTelecommunicatorDispatcher
CredentialsHigh school diploma or equivalent; often required to obtain certificationHigh school diploma or equivalent; may require additional certifications
Work EnvironmentEmergency call centers, public safety agencies, or transportation servicesEmergency response units, transportation companies, or public safety agencies
Employer & IndustryPublic safety, transportation, or utility companiesLaw enforcement, fire departments, ambulance services, or logistics companies
Job FocusAnswering emergency and non-emergency calls, providing informationDispatching personnel or vehicles to incidents or locations

While both Telecommunicators and Dispatchers handle communication in emergency and service settings, Telecommunicators primarily answer calls and provide information, whereas Dispatchers coordinate response units and direct resources to incidents.

More about Telecommunicator jobs
What are the most commonly searched types of Telecommunicator jobs in Texas? The most popular types of Telecommunicator jobs in Texas are:
What cities in Texas are hiring for Telecommunicator jobs? Cities in Texas with the most Telecommunicator job openings:
What are popular job titles related to Telecommunicator jobs in TX? For Telecommunicator jobs in TX, the most frequently searched job titles are:
Telecommunicator jobs near you
Infographic showing various Telecommunicator job openings in Texas as of August 2026, with employment types broken down into 2% As Needed, 88% Full Time, 9% Part Time, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,821 per year, or $21.1 per hour.

Community Service Technicians - Telecommunicator

City of Temple

Temple, TX • On-site

$36K - $49K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

City Of Temple (Texas) rating

6.1

Company rating: 6.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

777th of 844 rated public administrative organizations

Job description

Telecommunicator

Telecommunicator, under the general supervision of the Supervisor, services as a liaison and provides vital communications between public and local law enforcement to ensure safety of citizens and police officers. Must have availability to work flexible hours including nights, weekends, and holidays.

Essential Duties and Responsibilities

  • Operates in conformance with federal, state, and local laws, and department and city policies and procedures
  • Serves as front desk by greeting customers, answering the telephone, directing public to proper law enforcement officials
  • Works in fast-paced environment dealing with life-threatening situations
  • Maintains composure to respond effectively and accurately in stressful situations
  • Responds to any emergencies encountered in the front lobby as needed
  • Receives, logs, and maintains complaints and requests from citizens concerning non-emergency/emergency requests for Police assistance and enters into Computer Aided Dispatch (CAD) system
  • Receives incoming emergency/non-emergency calls and routes calls accordingly
  • Searches for and retrieves data from CAD, Police records management system, National Crime Information Center (NCIC), and Texas Crime Information Center (TCIC) and distributes data/reports to authorized personnel
  • Notarizes statements and complaints
  • Processes monetary transactions and issue receipts
  • Serves as a back-up with monitoring holding cells and Police Department entry ways by live video recording
  • Records impounded vehicles and vehicle inventory
  • Collects found property from community members and submits to the Evidence Unit
  • Follows City policies, procedures, and safety guidelines
  • Performs other duties as assigned

Minimum Qualifications

  • High school diploma or equivalent
  • Two (2) years of experience in customer service or related area
  • Demonstrated proficiency in typing and 10-key as determined by the department
  • Pass extensive criminal background check and polygraph exam and evaluation

Preferred Qualifications

  • Experience in law enforcement office
  • Familiar with law enforcement terminology
  • Experience in dispatching and radio communications
  • Bilingual in English and Spanish
  • TCOLE Telecommunications Officer

Certifications, Licenses and Registrations

  • Valid driver's license

Thank you for your interest in the position. Please note only those selected for an interview will be contacted.

What City Of Temple (Texas) employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply