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Telecommunicator Jobs in Texas (NOW HIRING)

Cityofgalveston

Telecommunicator Trainee

Galveston, TX · On-site

$36K - $49K/yr

CritiCall is software that tests dispatcher, call taker, and telecommunicator applicants for critical skills and abilities necessary for success in today's complex and stressful dispatching ...

Harris County ESD 11

Telecommunicator - Part-time

Spring, TX · On-site

$34K - $47K/yr

The Telecommunicator answers emergency medical calls and uses radio, telephone, and computer systems to obtain, document, and transmit essential information to emergency response personnel. This ...

City of Galveston, TX

Telecommunicator Trainee

Galveston, TX · On-site

$36K - $49K/yr

CritiCall is software that tests dispatcher, call taker, and telecommunicator applicants for critical skills and abilities necessary for success in today's complex and stressful dispatching ...

Harris County ESD 11

Telecommunicator - Part-time

Spring, TX · On-site

$34K - $47K/yr

The Telecommunicator answers emergency medical calls and uses radio, telephone, and computer systems to obtain, document, and transmit essential information to emergency response personnel. This ...

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Telecommunicator information

See Texas salary details

$25.6K

$43.8K

$62.4K

How much do telecommunicator jobs pay per year?

As of Aug 27, 2026, the average yearly pay for telecommunicator in Texas is $43,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $49,400.00 per year, depending on experience, location, and employer.

What is a telecommunicator?

Telecommunicators, also known as public safety or 911 dispatchers, coordinate communications between police officers, emergency personnel, and the public. Their primary duties include receiving calls and obtaining information from people who need assistance and using a two-way radio to dispatch the appropriate services to firefighters, police officers, and first responders. Telecommunicators keep detailed records and may also track drivers and their vehicles.

What are the key skills and qualifications needed to thrive as a telecommunicator, and why are they important?

To excel as a Telecommunicator, you generally need strong communication skills, multitasking ability, and a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency protocols is typically required, along with certifications like APCO or NENA. Outstanding problem-solving, composure under pressure, and active listening are crucial soft skills in this role. These skills and qualifications ensure fast, accurate information relay and effective emergency response, directly impacting public safety.

What are some common challenges telecommunicators face during high-pressure emergency situations?

Telecommunicators often encounter high-stress scenarios where they must remain calm and collected while quickly gathering vital information from distressed callers. Balancing multiple calls, dispatching appropriate emergency services, and accurately relaying information to first responders requires strong multitasking and communication skills. Emotional resilience is essential, as telecommunicators may handle life-threatening situations and must provide clear guidance under pressure while maintaining professionalism throughout their shift.

What is the difference between Telecommunicator vs Dispatcher?

AspectTelecommunicatorDispatcher
CredentialsHigh school diploma or equivalent; often required to obtain certificationHigh school diploma or equivalent; may require additional certifications
Work EnvironmentEmergency call centers, public safety agencies, or transportation servicesEmergency response units, transportation companies, or public safety agencies
Employer & IndustryPublic safety, transportation, or utility companiesLaw enforcement, fire departments, ambulance services, or logistics companies
Job FocusAnswering emergency and non-emergency calls, providing informationDispatching personnel or vehicles to incidents or locations

While both Telecommunicators and Dispatchers handle communication in emergency and service settings, Telecommunicators primarily answer calls and provide information, whereas Dispatchers coordinate response units and direct resources to incidents.

How much do telecommunicators make?

Telecommunicators typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced telecommunicators or those in high-demand areas can earn higher wages, often with shift differentials for night or weekend work.
More about Telecommunicator jobs

What are the most commonly searched types of Telecommunicator jobs in Texas?

The most popular types of Telecommunicator jobs in Texas are:

What cities in Texas are hiring for Telecommunicator jobs?

Cities in Texas with the most Telecommunicator job openings:

What are popular job titles related to Telecommunicator jobs in TX?

For Telecommunicator jobs in TX, the most frequently searched job titles are:

Telecommunicator jobs near you
Infographic showing various Telecommunicator job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 9% Part Time, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,821 per year, or $21.1 per hour.

Telecommunicator

City of Mount Pleasant; TX

Mount Pleasant, TX

$28K - $38K/yr

Full-time

Posted 8 days ago

Job description

Telecommunicator
Police Department
Job Description
FLSA Status: Nonexempt/Hourly
Effective:        September 2025
Job Summary:  Under the general supervision of the Support Services Lieutenant, the Telecommunicator is responsible for operating the central base radio to provide timely and accurate transmittal of information and messages regarding calls for service to appropriate responding officer/agency and providing these officers/agencies  with the information needed for them to provide service.
Education/Training/Experience Requirements:
High School diploma or equivalent.
Must have or be able to obtain basic telecommunications licenses within one year of employment.
One year of office related experience is preferred.
A valid Texas driver’s license is required.
Essential Job Functions:
Operates a multi-channel central base radio equipment, department telephone system, and recording devices.
Provides timely and accurate transmittal of information and messages regarding police operations.
Simultaneously listens and understands both telephone and radio traffic and answers multi-line telephones including E911 lines.
Operates computer terminals for specialized access with various automated data banks and simultaneously inputs, retrieves, and maintains information, reading from both computer screens and printouts and operating up to four keyboards at once.
Attends and testifies in all criminal and civil courts when summoned.
Attends training schools/seminars and other city related events which may require travel.
Documents all activity, location and status in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information.
Acts in the absence of the shift supervisor, as required.
Performs other related duties as required.
Required Knowledge, Skills, and Abilities:
Knowledge of operation of all equipment contained in dispatch office including radio base unit, computer terminals, phone system, and recorders.
Ability to provide crisis intervention/crisis counseling with victims of violent crimes in person or by phone.
Ability to do multiple tasks at the same time.
Ability to communicate effectively, courteously, and clearly in English, verbally and in writing; including, speaking distinctly, responding promptly and hearing in the normal range, to protect the safety of officers and the public.
Ability to type a minimum of 40 words per minute.
Ability to work well with the public and coworkers daily.
Ability to maintain a helpful, positive attitude and act in a professional manner in all circumstances.
Physical Demands/Work Environment: Must be able to work in a confined area for eight or more hours and remain seated for long periods of time. May be required to file, sort, carry, hold, lift, push and pull a minimum of 30 pounds; climb ladder to keep the assigned areas clean and retrieve records and/or supplies from storage or archives room.
Tolerates loud noises for prolonged periods of time from computer printers, copiers, shredders.  Operates all communications equipment in low-light conditions.
Must be able to work any shift, holidays, and weekends, as needed for scheduling purposes.  Occasional overnight travel for training may be necessary.

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