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Telecommunicator Jobs in Raleigh, NC (NOW HIRING)

Orange County, NC

Public Safety Telecommunicator*

NC · On-site

Telecommunicator experience in an emergency services communications center. * Experience with computer data entry and/or use of advanced telephone systems and radio systems. * Emergency Responder ...

WakeMed

Telecommunicator, Police

Raleigh, NC · On-site

$37K - $51K/yr

Overview Responsible for receiving and dispatching 9-1-1 and non-emergency requests for law enforcement responses and/or patient transport. Evaluates and prioritizes calls for service and dispatch ...

WakeMed

Telecommunicator Specialist

Raleigh, NC · On-site

$37K - $51K/yr

Overview Responsible for receiving and dispatching 9-1-1 and non-emergency requests for law enforcement responses and/or patient transport. Evaluates and prioritizes calls for service and dispatch ...

WakeMed

Telecommunicator, Police

Raleigh, NC · On-site

$37K - $51K/yr

Overview Responsible for receiving and dispatching 9-1-1 and non-emergency requests for law enforcement responses and/or patient transport. Evaluates and prioritizes calls for service and dispatch ...

North Carolina Jobs

TCHR-PUBLIC SAFETY

Raleigh, NC · On-site

$4.8K/mo

Fair Labor Standards Act Classification: Exempt Position Term: 10 month Classification: Continuing Time Basis: Full-Time Position Type: Licensed Benefits: Full Starting Salary: $4,825.00 per month ...

All JobsTelecommunicator JobsTelecommunicator Jobs in Raleigh, NC

Telecommunicator information

See Raleigh, NC salary details

$26.7K

$45.7K

$65.1K

How much do telecommunicator jobs pay per year?

As of Jun 28, 2026, the average yearly pay for telecommunicator in Raleigh, NC is $45,719.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $51,500.00 per year, depending on experience, location, and employer.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized surgeons, corporate executives, or successful entrepreneurs. Certain consulting, investment banking, or freelance professional services with significant experience and client base can also reach this level of daily income. These positions often require advanced skills, certifications, or extensive experience.

What are telecommunicators?

Telecommunicators, often known as emergency dispatchers or 911 operators, are professionals responsible for receiving and processing emergency and non-emergency calls. They gather essential information from callers, dispatch the appropriate emergency services, and provide critical instructions to help people remain safe until help arrives. Telecommunicators use specialized communication equipment and must remain calm under pressure to effectively coordinate responses between the public and first responders.

What are the key skills and qualifications needed to thrive as a Telecommunicator, and why are they important?

To excel as a Telecommunicator, you generally need strong communication skills, multitasking ability, and a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency protocols is typically required, along with certifications like APCO or NENA. Outstanding problem-solving, composure under pressure, and active listening are crucial soft skills in this role. These skills and qualifications ensure fast, accurate information relay and effective emergency response, directly impacting public safety.

Is it hard to get hired as a dispatcher?

Getting hired as a telecommunicator or dispatcher can vary depending on the location and employer requirements, but generally, it involves completing a training program, passing background checks, and obtaining relevant certifications such as CPR or emergency dispatch training. Strong communication skills, the ability to handle stressful situations, and familiarity with dispatch software are also important factors in the hiring process.

What are some common challenges telecommunicators face during high-pressure emergency situations?

Telecommunicators often encounter high-stress scenarios where they must remain calm and collected while quickly gathering vital information from distressed callers. Balancing multiple calls, dispatching appropriate emergency services, and accurately relaying information to first responders requires strong multitasking and communication skills. Emotional resilience is essential, as telecommunicators may handle life-threatening situations and must provide clear guidance under pressure while maintaining professionalism throughout their shift.

What is the job description of a telecommunicator?

A telecommunicator is responsible for receiving emergency and non-emergency calls, dispatching appropriate services, and maintaining communication with field personnel. They must have strong communication skills, attention to detail, and often work in a 24/7 environment using radio and computer-aided dispatch systems.

What Is a Telecommunicator?

Telecommunicators, also known as public safety or 911 dispatchers, coordinate communications between police officers, emergency personnel, and the public. Their primary duties include receiving calls and obtaining information from people who need assistance and using a two-way radio to dispatch the appropriate services to firefighters, police officers, and first responders. Telecommunicators keep detailed records and may also track drivers and their vehicles.

What is the difference between Telecommunicator vs Dispatcher?

AspectTelecommunicatorDispatcher
CredentialsHigh school diploma or equivalent; often required to obtain certificationHigh school diploma or equivalent; may require additional certifications
Work EnvironmentEmergency call centers, public safety agencies, or transportation servicesEmergency response units, transportation companies, or public safety agencies
Employer & IndustryPublic safety, transportation, or utility companiesLaw enforcement, fire departments, ambulance services, or logistics companies
Job FocusAnswering emergency and non-emergency calls, providing informationDispatching personnel or vehicles to incidents or locations

While both Telecommunicators and Dispatchers handle communication in emergency and service settings, Telecommunicators primarily answer calls and provide information, whereas Dispatchers coordinate response units and direct resources to incidents.

What job makes $10,000 a month without a degree?

A telecommunicator typically does not earn $10,000 a month without specialized experience or certifications. High-paying roles in telecommunications or related fields may require technical skills, industry certifications, or extensive experience, but such salaries are uncommon without a degree or advanced training.
More about Telecommunicator jobs
What cities near Raleigh, NC are hiring for Telecommunicator jobs? Cities near Raleigh, NC with the most Telecommunicator job openings:
Telecommunicator jobs near you
Infographic showing various Telecommunicator job openings in Raleigh, NC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,719 per year, or $22 per hour.

TELECOMMUNICATOR - multiple positions

Durham County

Durham, NC • On-site

$43K - $73K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community. With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play. For more information about Durham County Government, visit www.dconc.gov
DEPARTMENT:
Durham County Sheriff's Office
DATE POSTED:
January 5, 2026
CLOSING DATE:
December 31, 2026
SALARY MIN:
(($43,381.00))
SALARY MAX:
(($73,695.00))
POSITION NUMBER:
4000277
JOB TYPE:
Full-Time
OPEN UNTIL FILLED
GENERAL DESCRIPTION
The Durham County Sheriff's Office is seeking qualified candidates for Telecommunicator positions. The purpose of this job is to perform responsible work (on an assigned shift) dispatching emergency vehicles, equipment and personnel in response to emergency and non-emergency situations.
This position works under close supervision according to set procedures.
DUTIES AND RESPONSIBILITIES
The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.
  • Receives emergency calls, determines location and nature of emergency and dispatches appropriate personnel and equipment.
  • Enters data into a computer aided dispatch (CAD) system.
  • Receives complaints and requests for service in person or by phone.
  • Receives and transmits messages by radio and maintains radio log.
  • Operates computer PIN terminal to transmit and receive data.
  • Enters and modifies data stored in the national and state computer database.
  • Takes telephone calls, provides information, data and advice to the public.
  • Performs related work as assigned.

KNOWLEDGE, SKILLS AND ABILITIES
  • General knowledge of the methods of operating communication systems.
  • General knowledge of radio and data terminal procedures.
  • Thorough knowledge of the geography of the County and location of important buildings.
  • Ability to type at a reasonable rate of speed.
  • Ability to communicate effectively.
  • Ability to interact professionally with the public under difficult and stressful conditions.
  • Ability to operate all communication consoles.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
Must be a US citizen, 18 years of age and a high school graduate or equivalent.
SPECIAL CERTIFICATIONS AND LICENSES:
  • Must successfully complete the North Carolina Justice Academy Telecommunicator Certification Course within one (1) year of hire.

PREFERRED REQUIREMENTS:
Completion of the basic Telecommunicator Certificate Course.
PHYSICAL DEMANDS:
Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and reocurring basis or sustained keyboard operations.
Must be able to work a rotating shift schedule that includes nights, weekends, and holidays all year round.
UNAVOIDABLE HAZARDS (WORK ENVIRONMENT)
  • None.

Americans with Disabilities Act Compliance
Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
BENEFITS AT A GLANCE:
$6,000 Sign on Bonus
  • Vacation / Sick Time
  • Paid Holidays
  • Paid on the job training
  • Employee Health Insurance
  • Employee Dental Insurance
  • Employee Vision Insurance
  • Paid Parental Leave (12 weeks)
  • County Retirement
  • 401k Retirement

Our employees also enjoy:
  • Unrivaled benefits at affordable rates for the whole family
  • Onsite Wellness Clinic
  • Three (3) well-equipped employee gyms
  • 30 minutes of paid leave each day for exercise

If you have any questions please contact the Durham County Sheriff's Office Training and Recruitment Division (919) 560-0930.
Durham County Government is an Equal Opportunity Employer

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