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Communications Operator Jobs (NOW HIRING)

City of Edinburg

Communications Operator

Edinburg, TX · On-site

Communications Operator City of Edinburg in Edinburg, TX is actively seeking a dedicated Communications Operator to perform functions within the Police Department. Are you seeking engaging work ? Do ...

City of Edinburg

Communications Operator

Edinburg, TX · On-site

$18.95/hr

Communications Operator City of Edinburg in Edinburg, TX is actively seeking a dedicated Communications Operator to perform functions within the Police Department. Are you seeking engaging work ? Do ...

City of Burbank, CA

COMMUNICATIONS OPERATOR

Burbank, CA · On-site

$68K - $94K/yr

Please see position titled "Communications Operator - Lateral" for details. The City of Burbank will not release the written exam pass point until after all applicants have been notified of the ...

RWJBarnabas Health

Communications Operator

Long Branch, NJ · On-site

$17.12 - $19.06/hr

Communications Operator Location: Monmouth Medical Center Department Name: IT&S Telecommunications Req #: 0000255631 Status: Hourly Shift: Night Pay Range: $17.12 - $19.06 per hour Pay Transparency:

RWJBarnabas Health

Communications Operator

Long Branch, NJ · On-site

$17.12 - $19.06/hr

Communications Operator Location: Monmouth Medical Center Department Name: IT&S Telecommunications Req #: 0000255630 Status: Hourly Shift: Evening Pay Range: $17.12 - $19.06 per hour Pay Transparency:

Pascua Yaqui Tribe

Communications Operator

Tucson, AZ · On-site

$40K/yr

The Communications Operator, under direct supervision, responds to all 911 emergency and non-emergency incoming calls for Police, Fire, and EMS The incumbent prioritizes the calls and dispatches ...

St Joseph Health

Communications Operator

Bryan, TX · On-site

$15 - $18.45/hr

Every day, you will execute vital communication tasks, managing platforms, drafting content, and operating systems to ensure timely information dissemination. You'll also contribute to strategy by ...

St. Joseph Health

Communications Operator

Bryan, TX · On-site

$15 - $18.45/hr

Every day, you will execute vital communication tasks, managing platforms, drafting content, and operating systems to ensure timely information dissemination. You'll also contribute to strategy by ...

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Communications Operator information

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$10

$23

$44

How much do communications operator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for communications operator in the United States is $23.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.96 per hour, depending on experience, location, and employer.

What is a communications operator?

A communications operator, also known as an emergency operator, is responsible for answering phone calls from the public about potential emergencies and directing emergency services to the caller’s location as necessary. Your job duties include gathering information from callers, dispatching the appropriate police, fire or ambulance personnel, and coordinating across various emergency personnel. A career as a communications operator does not require you have extensive qualifications or education; typically a high school diploma or GED certificate will suffice. To excel in this position, you need strong communication skills and the ability to remain calm in stressful situations.

What are the key skills and qualifications needed to thrive as a communications operator, and why are they important?

To thrive as a Communications Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with radio dispatch systems, computer-aided dispatch (CAD) software, and emergency communication protocols is important. Calmness under pressure, multitasking, and effective decision-making are essential soft skills for excelling in this role. These abilities are crucial for ensuring accurate information relay, rapid response times, and public safety in critical situations.

What are some common challenges communications operators face during high-pressure situations, and how can they effectively manage them?

Communications Operators often encounter high-pressure scenarios, such as handling multiple emergency calls or coordinating responses with first responders. Staying calm and organized is essential; using established protocols and checklists can help ensure nothing is overlooked. Effective multitasking and clear communication with team members are crucial for accurate information relay. Regular training and debriefings also support operators in managing stress and improving performance during critical incidents.

What is the difference between Communications Operator vs Radio Dispatcher?

AspectCommunications OperatorRadio Dispatcher
CredentialsHigh school diploma or equivalent; some roles may require certifications in radio operationHigh school diploma; certifications in radio communication often preferred
Work EnvironmentControl rooms, call centers, or communication hubsField sites, transportation hubs, emergency services
Industry UsageTelecommunications, transportation, emergency servicesPublic safety, transportation, logistics

Communications Operators and Radio Dispatchers both handle communication tasks, but Communications Operators typically work in centralized control rooms managing various communication systems, while Radio Dispatchers are more involved in field-based radio communication, often in emergency or transportation settings. Both roles require strong communication skills and certifications in radio operation, but their work environments and specific duties differ.

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What states have the most Communications Operator jobs?

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Communications Operator jobs near you
Infographic showing various Communications Operator job openings in the United States as of August 2026, with employment types broken down into 37% Full Time, 61% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $48,481 per year, or $23.3 per hour.

Communications Operator

Edinburg, TX • On-site

City of Edinburg
See more jobs at City of Edinburgexternal

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted yesterday

City Of Edinburg rating

4.3

Company rating: 4.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

853rd of 858 rated public administrative organizations

Job description

Communications Operator City of Edinburg in Edinburg, TX is actively seeking a dedicated Communications Operator to perform functions within the Police Department. Are you seeking engaging work? Do you wish to advance your career in dispatching? Does working for a rapidly growing city sound appealing to you? If so, please continue reading!

This Communications Operator position earns competitive pay of $ 18.95/hr. We provide great benefits and perks, including paid holidays, paid time off (PTO), life & ADD insurance, a retirement plan with a 7% employee contribution and a city match of 2 to 1, 100%-paid medical and 100%-paid dental with optional dependent coverage, workers compensation, and Family and Medical Leave Act (FMLA). Additionally, we offer our employees an employee assistance program (EAP), a healthy lifestyle program, and access to Active Edinburg fitness centers. If this sounds like the right opportunity to work with a fast paced department, apply to join our team today!

ABOUT CITY OF EDINBURG

Edinburg is the fastest growing city in the Rio Grande Valley, with a 23% growth rate since 2010, and is among the top five fastest-growing cities in the state. It has been recognized as an all-American city three times by the National Civic League, placing it among a handful of outstanding communities in the nation. Our wonderful city has exceptional entertainment, arts & culture, recreation, and education, which makes it a great place to work.

Our employees share our dedication to the city, which is why we like to show them our appreciation for their commitment. We do this by providing competitive compensation, exceptional PTO opportunities, and other great benefits to help them lead healthy, productive lives. We care about people, and that includes both our residents and employees!

A DAY IN THE LIFE OF A COMMUNICATIONS OPERATOR

As an Communications Operator, you spend your day utilizing the department's communication system to process emergency and non-emergency calls and requests for service, and coordinates the response for law enforcement and fire department via two-way radio. You are constantly on your toes and ready for any new and unexpected challenges that may arise in the city.

When you are not out in the city, you assist in communicating with emergency personnel, obtaining information, performing data entry, recording warrants, stolen vehicles and property, runaways and protective orders into a national database, utilizing computer systems, dispatching appropriate department personnel to various locations, and other duties as required. You enjoy being helpful and have no problem providing assistance and support to other divisions within the department as needed. The city needs someone like you with great people skills in providing excellent customer service to all our customers, and finds genuine enjoyment in what you do!

QUALIFICATIONS FOR A COMMUNICATIONS OPERATOR

  • One (1) year of experience in work involving the receiving, transmitting, and relaying of information over the phone and/or computer.
  • High school diploma, GED or equivalency.
  • Must successfully pass the state required telecommunications course and obtain TCOLE License within first (1) year of employment.
  • Bilingual English/Spanish preferred

Are you someone who can handle multiple tasks? Do you have excellent oral and written communication skills? Are you attentive to detail? Do you enjoy working as part of a team? Is dependability one of your strengths? If yes, you might just be perfect for this Communications Operator job!

READY TO JOIN OUR TEAM?

If you feel that you have the right skills to succeed as our Communications Operator, apply now using our mobile-friendly application.

Location: 78541



Applicants will be subject to a complete background investigation. Incomplete, inaccurate and/or failure to report information will cause the applicant rejection from consideration.

Applicants must also take and pass a pre-employment drug test administered by the City of Edinburg at the City's expense.

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