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Communications Operator Jobs (NOW HIRING)

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Police Communications Operator

Jacksonville, FL

$17.53/hr

The position is responsible for operating and monitoring multiple communication, alarm, and information systems essential to officer safety, campus security, and effective law enforcement operations.

Securian

Customer Communications Operator

Saint Paul, MN

$15.87 - $27.98/hr

The Customer Communications Operator is responsible for operating and maintaining mail processing equipment to ensure accurate, timely, and efficient handling of outgoing mail. This role includes ...

Anne Arundel County, MD

Sheriff's Communications Operator

MD · On-site

$46.24K - $74.34K/yr

This position announcement will be used to fill Full-time, Permanent, Safety-Sensitive, Sheriff's Communications Operator positions within the Sheriff's Office of Anne Arundel County Government. This ...

Marylandconnect

$21.75/hr

JR101812 Police Communications Operator (Open) Department: Police Department, JM Position Type: Non-Regular Fixed Term (Fixed Term) Open Date: 05-19-2026 Close Date: 06-09-2026 $21.75 an hour Under ...

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How much do communications operator jobs pay per hour?

As of May 29, 2026, the average hourly pay for communications operator in the United States is $23.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.96 per hour, depending on experience, location, and employer.

What Is a Communications Operator?

A communications operator, also known as an emergency operator, is responsible for answering phone calls from the public about potential emergencies and directing emergency services to the caller’s location as necessary. Your job duties include gathering information from callers, dispatching the appropriate police, fire or ambulance personnel, and coordinating across various emergency personnel. A career as a communications operator does not require you have extensive qualifications or education; typically a high school diploma or GED certificate will suffice. To excel in this position, you need strong communication skills and the ability to remain calm in stressful situations.

What are the key skills and qualifications needed to thrive as a Communications Operator, and why are they important?

To thrive as a Communications Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with radio dispatch systems, computer-aided dispatch (CAD) software, and emergency communication protocols is important. Calmness under pressure, multitasking, and effective decision-making are essential soft skills for excelling in this role. These abilities are crucial for ensuring accurate information relay, rapid response times, and public safety in critical situations.

What are some common challenges Communications Operators face during high-pressure situations, and how can they effectively manage them?

Communications Operators often encounter high-pressure scenarios, such as handling multiple emergency calls or coordinating responses with first responders. Staying calm and organized is essential; using established protocols and checklists can help ensure nothing is overlooked. Effective multitasking and clear communication with team members are crucial for accurate information relay. Regular training and debriefings also support operators in managing stress and improving performance during critical incidents.

What are Communications Operators?

Communications Operators are professionals responsible for receiving, transmitting, and relaying information within organizations, often in emergency or public safety settings. They typically answer emergency and non-emergency calls, dispatch the appropriate personnel or resources, and maintain detailed records of all communications. Their work is crucial for ensuring timely response and coordination among teams such as police, fire, and medical services. Strong communication skills, the ability to remain calm under pressure, and proficiency with communication technology are key requirements for this role.

What is the difference between Communications Operator vs Radio Dispatcher?

AspectCommunications OperatorRadio Dispatcher
CredentialsHigh school diploma or equivalent; some roles may require certifications in radio operationHigh school diploma; certifications in radio communication often preferred
Work EnvironmentControl rooms, call centers, or communication hubsField sites, transportation hubs, emergency services
Industry UsageTelecommunications, transportation, emergency servicesPublic safety, transportation, logistics

Communications Operators and Radio Dispatchers both handle communication tasks, but Communications Operators typically work in centralized control rooms managing various communication systems, while Radio Dispatchers are more involved in field-based radio communication, often in emergency or transportation settings. Both roles require strong communication skills and certifications in radio operation, but their work environments and specific duties differ.

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Communications Operator jobs near you
Patient Communications Operator

Patient Communications Operator

New York Cancer and Blood Specialist

Ridge, NY • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

New York Cancer & Blood Specialists rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Why Join Our Team?
At New York Cancer & Blood Specialists (NYCBS), we are dedicated to making a difference in the lives of our patients, their families, and our communities. Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world-class cancer care close to home. By offering cutting-edge treatments, innovative research, and a patient-centered approach, we are redefining what's possible in the fight against cancer and blood disorders.
If you want to be part of a growing organization committed to healing, hope, and advanced care, join us and help make a meaningful impact!
Job Description:
Job Description
Patient Communications Operator
Location: Ridge, NY
Hours: 5 / 8.5 Hour Shifts Mon-Fri 8:00a-5:30p
Organization: New York Cancer and Blood Specialists (NYCBS)
Why Join Us?
At New York Cancer & Blood Specialists (NYCBS), we create an environment where dedicated professionals can thrive. Our team of expert oncologists, hematologists, and compassionate staff work across numerous locations with one shared mission: conquering cancer close to home. Through cutting-edge treatments, innovative research, and a patient-centered philosophy, we are redefining what's possible in the fight against cancer and blood disorders. Join our growing organization and help us bring healing, hope, and advanced care to the communities we proudly serve.
In this role, you will:
  • Answer telephones at a high volume; respond to inquiries; resolve issues.
  • Enters data into the computer.
  • Protect patient privacy by adhering to the HIPAA confidentiality guidelines

We require:
  • At least 1 years' experience as a call center operator preferably in the medical field.
  • Excellent computer and customer service skills.
  • High school diploma required.
  • Bilingual English/Spanish (a plus)
  • Strong customer service skills.
  • Excellent verbal and written communication skills

What we offer:
Salary: Starting at $20/hr
Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating)
Join us at NYCBS, where we are making strides in healthcare through innovative and compassionate care.
Visit our website at: Nycancer.com
Follow us on Facebook: NYCBS on Facebook
*New York Cancer and Blood Specialists is an Equal Opportunity Employer.*

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