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Communications Clerk information

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$24K

$40.1K

$63.5K

How much do communications clerk jobs pay per year?

As of Jun 15, 2026, the average yearly pay for communications clerk in the United States is $40,067.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $40,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Communications Clerk, and why are they important?

To excel as a Communications Clerk, you typically need strong organizational abilities, attention to detail, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, multi-line phone systems, and document management tools is usually required. Outstanding interpersonal skills, reliability, and the ability to multitask efficiently help set top performers apart. These skills ensure accurate information flow, smooth office operations, and effective support to colleagues and clients.

What are Communications Clerks?

Communications Clerks are administrative professionals who handle the flow of information within an organization or between the public and an organization. Their main responsibilities include answering phones, routing messages, processing mail, maintaining records, and providing customer service. They play a key role in ensuring that communication is clear, timely, and efficient, supporting both internal staff and external inquiries. This position requires strong organizational skills, attention to detail, and proficiency with office technology. Communications Clerks often work in offices, call centers, or government agencies.

What are the typical daily responsibilities of a Communications Clerk?

A Communications Clerk is responsible for managing and distributing internal and external correspondence, answering and directing phone calls, and maintaining accurate records of communications. On a daily basis, you may be tasked with preparing and sending emails, handling mail, updating databases, and assisting other departments with information requests. The role often requires strong organizational skills and the ability to work efficiently in a fast-paced office environment, collaborating closely with administrative staff and management.

What is the difference between Communications Clerk vs Administrative Assistant?

AspectCommunications ClerkAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer communication or office experienceHigh school diploma; often requires organizational or clerical skills
Work EnvironmentOffice settings, communication departments, customer serviceOffice environments, administrative support roles
Employer & Industry UsageGovernment agencies, corporate communication teams, nonprofitsBusinesses, government offices, educational institutions
Common Search & ComparisonOften compared for clerical and communication dutiesBroader administrative support functions

The Communications Clerk primarily handles communication-related tasks such as data entry, correspondence, and customer interactions within office settings. In contrast, an Administrative Assistant provides broader administrative support, including scheduling, filing, and office management. While both roles require strong organizational skills and office experience, Communications Clerks focus more on communication tasks, making them distinct yet overlapping roles in many organizations.

More about Communications Clerk jobs
What cities are hiring for Communications Clerk jobs? Cities with the most Communications Clerk job openings:
What states have the most Communications Clerk jobs? States with the most job openings for Communications Clerk jobs include:
What job categories do people searching Communications Clerk jobs look for? The top searched job categories for Communications Clerk jobs are:
What are popular job titles related to Communications Clerk jobs? For Communications Clerk jobs, the most frequently searched job titles are:
Communications Clerk jobs near you
Infographic showing various Communications Clerk job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,067 per year, or $19.3 per hour.
Associate Communications Clerk (Hybrid)

Associate Communications Clerk (Hybrid)

Globe Life Inc.

Oklahoma City, OK • On-site

$14.75 - $19.25/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement

Posted 24 days ago

Globe Life Insurance rating

7.6

Company rating: 7.6 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

187th of 261 rated insurance

Job description

Job Description:
Associate Communications Clerk (Hybrid) Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Associate Communications Clerk? Globe Life is looking for an Associate Communications Clerk to join the team!
This role is responsible for assisting the claim operation by completing a wide variety of tasks designed to gather and organize claim information for processing by Claim Examiners and Analysts. Key functions of this role vary as business needs dictate, but often include such tasks as e-mail sorting and preparation, claim indexing, customer contacts, and check processing tasks. All while maintaining a positive work atmosphere by behaving and communicating in a manner so that you maintain a professional relationship with customers, co-workers, and management.
This is a hybrid position located in Oklahoma City, Oklahoma (WFH Monday & Friday, In Office Tuesday-Thursday).
What You Will Do:
  • Sort and import claim documents received via electronic fax or e-mail for ingestion into Onbase.
  • Research to identify unmatched mail items and forward to the appropriate department or examiner.
  • Index new claims via RightFax, Outlook, or OnBase.
  • Input initial benefit lines into Mainframe system for new claims.
  • Support examiners and analysts by creating and sending out letters for requested information.
  • Research and Identify policy information and create verifications with found information for outside companies.
  • Accumulate reports on policy status for outside companies.
  • Concurrently access multiple databases, software programs, and/or online tools to perform required job functions.
  • Attend and actively participate in departmental meetings, trainings, and coaching sessions.
  • Maintain high degree of quality control and validation of completed work.
  • Meet or exceed established standards for productivity and quality.
  • Maintain customer privacy and confidentiality in accordance with HIPAA standards.
  • Perform additional duties as assigned by management.

What You Can Bring:
  • High school diploma or equivalent required.
  • Previous data entry experience a plus.
  • Work experience in a production environment preferred.
  • Excellent typing skills and proficiency in Microsoft Office (including Excel), with the ability to quickly learn new systems.
  • Sharp attention to detail and accuracy, backed by strong organizational and time management abilities.
  • Confidence managing multiple priorities and adapting to shifting demands in a fast-paced environment.
  • A collaborative mindset with the independence to make sound decisions on your own.

Applicable To All Employees of Globe Life Family of Companies:
  • Reliable and predictable attendance of your assigned shift.
  • Ability to work full time and/or part time based on the position specifications.

How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
  • Competitive compensation designed to reflect your expertise and contribution.
  • Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
  • Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
  • Paid holidays and time off to support a healthy work-life balance.
  • Parental leave to help our employees welcome their new additions.
  • Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
  • Company-paid counseling for assistance with mental health, stress management, and work-life balance.
  • Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
  • Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.

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