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Communications Clerk Jobs (NOW HIRING)

DKW Communications, Inc. (DKW) is a government contractor providing professional and technical services to various government agencies i.e. defense, law enforcement and security. We are currently ...

Clerk Chat's mission is to make every business conversational. We are achieving this by building ... Strong Communication - Ability to translate business needs into technical solutions and collaborate ...

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Communications Clerk information

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$24K

$40.1K

$63.5K

How much do communications clerk jobs pay per year?

As of Sep 12, 2026, the average yearly pay for communications clerk in the United States is $40,067.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $40,000.00 per year, depending on experience, location, and employer.

What is a communications clerk?

Communications Clerks are administrative professionals who handle the flow of information within an organization or between the public and an organization. Their main responsibilities include answering phones, routing messages, processing mail, maintaining records, and providing customer service. They play a key role in ensuring that communication is clear, timely, and efficient, supporting both internal staff and external inquiries. This position requires strong organizational skills, attention to detail, and proficiency with office technology. Communications Clerks often work in offices, call centers, or government agencies.

What are the typical daily responsibilities of a communications clerk?

A Communications Clerk is responsible for managing and distributing internal and external correspondence, answering and directing phone calls, and maintaining accurate records of communications. On a daily basis, you may be tasked with preparing and sending emails, handling mail, updating databases, and assisting other departments with information requests. The role often requires strong organizational skills and the ability to work efficiently in a fast-paced office environment, collaborating closely with administrative staff and management.

What are the key skills and qualifications needed to thrive as a communications clerk, and why are they important?

To excel as a Communications Clerk, you typically need strong organizational abilities, attention to detail, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, multi-line phone systems, and document management tools is usually required. Outstanding interpersonal skills, reliability, and the ability to multitask efficiently help set top performers apart. These skills ensure accurate information flow, smooth office operations, and effective support to colleagues and clients.

What is the difference between Communications Clerk vs Administrative Assistant?

AspectCommunications ClerkAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer communication or office experienceHigh school diploma; often requires organizational or clerical skills
Work EnvironmentOffice settings, communication departments, customer serviceOffice environments, administrative support roles
Employer & Industry UsageGovernment agencies, corporate communication teams, nonprofitsBusinesses, government offices, educational institutions
Common Search & ComparisonOften compared for clerical and communication dutiesBroader administrative support functions

The Communications Clerk primarily handles communication-related tasks such as data entry, correspondence, and customer interactions within office settings. In contrast, an Administrative Assistant provides broader administrative support, including scheduling, filing, and office management. While both roles require strong organizational skills and office experience, Communications Clerks focus more on communication tasks, making them distinct yet overlapping roles in many organizations.

More about Communications Clerk jobs

What cities are hiring for Communications Clerk jobs?

Cities with the most Communications Clerk job openings:

What states have the most Communications Clerk jobs?

States with the most job openings for Communications Clerk jobs include:

What are popular job titles related to Communications Clerk jobs?

For Communications Clerk jobs, the most frequently searched job titles are:

Infographic showing various Communications Clerk job openings in the United States as of September 2026, with employment types broken down into 50% Full Time, 25% Part Time, and 25% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $40,067 per year, or $19.3 per hour.

Communication Resource clerk, Full Time, Nights, Whittier

Whittier, CA • On-site

PIH Health
Health Care and Social Assistance • 5 - 10K employees

Full-time

Posted 10 days ago


PIH Health rating

8.6

Company rating: 8.6 out of 10

Based on 66 frontline employees who took The Breakroom Quiz


Job description

The Communication Resources Clerk reports directly to the Communication Resources management.  He/she performs all duties and responsibilities associated with answering and extending calls to the various departments of the IDS as well as to patients and physicians; initiates responses to various codes and alarms; performs overhead pages; participates in the On-Call Scheduling program; and provides some limited Audiovisual/Conference Center, In-House pager and Vocera support


PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.


Required Skills
  • Critical thinking and problem solving skills to identify and resolve problems in a timely manner; considerable knowledge about the hospital, the medical staff, the integrated delivery system, the community and the sources of information relevant to this data; ability to communicate effectively, actively listens and always follows appropriate channels of communication, excellent organizational skills, strong interpersonal skills; uses time efficiently, able to deal with frequent change or unexpected events, must be able to handle multiple tasks with interruption; good memory, pleasant voice; knowledge and ability to perform tasks with Microsoft office software (Work, Excel, Outlook, PowerPoint, Access, etc.); Spanish/Chinese bilingual preferred.


Required Experience

Successful completion of high school education or GED preferred.  Experience on a Switchboard or in a Customer Service or Administrative environment preferred.  Six months to one year computerized console experience and general office skills.  Previous hospital/healthcare experience preferred.


What PIH Health employees say

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About PIH Health

Sourced by ZipRecruiter

* PIH Health is a nonprofit health and wellness network serving Los Angeles and Orange Counties. Our integrated system consists of 747 beds at two acute care hospitals and a multi-specialty medical group. * Strong community reputation * 2014, 2015 Favorite Workplace * Innovative, transparent, family-like culture

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Whittier, CA, US

Year founded

1959