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Police Communications Supervisor Jobs (NOW HIRING)

City of Hammond

Police Communications Officer

Hammond, LA · On-site

$29K - $32K/yr

... communications center of the police department. They answer police telephones, dispatch police ... Duties of this class are non-supervisory in nature and require the ability to act independently ...

City of Hammond

Police Communications Officer

Hammond, LA · On-site

$29K - $32K/yr

... communications center of the police department. They answer police telephones, dispatch police ... Duties of this class are non-supervisory in nature and require the ability to act independently ...

Marylandconnect

$21.75/hr

Job Posting: JR101812 Police Communications Operator (Open) Department: Police Department, JM ... Notifies command, supervisory, and administrative personnel about incidents. * Transmits and ...

Midland Health

Police Communications Officer

Midland, TX · On-site

... communications with other agencies. * Correctly process and record requests for police, fire, and ... As required, act in the absence of the shift supervisor. EDUCATION AND EXPERIENCE: * High school ...

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Police Communications Supervisor information

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$41K

$85.9K

$145.5K

How much do police communications supervisor jobs pay per year?

As of Jun 14, 2026, the average yearly pay for police communications supervisor in the United States is $85,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $97,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Police Communications Supervisor, and how can they be addressed?

Police Communications Supervisors often manage high-pressure situations, such as coordinating responses to emergencies while ensuring clear communication among dispatchers and officers. Balancing staff schedules, handling critical incidents, and maintaining performance standards can also be challenging. Staying calm under pressure, fostering teamwork, and providing ongoing training are key strategies for overcoming these challenges. Supervisors who develop strong communication and leadership skills are better equipped to support their team and maintain effective operations.

What are the key skills and qualifications needed to thrive as a Police Communications Supervisor, and why are they important?

To thrive as a Police Communications Supervisor, you need experience in emergency dispatch operations, a solid understanding of public safety protocols, and typically a background in criminal justice or related fields. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and certifications such as APCO or NENA are often required. Leadership, decision-making under pressure, and effective interpersonal communication are vital soft skills for managing teams and handling critical incidents. These competencies ensure efficient emergency response, team coordination, and public safety in high-stress environments.

What are the responsibilities of a Police Communications Supervisor?

A Police Communications Supervisor oversees the operations of a police dispatch center, ensuring effective communication between emergency callers, dispatchers, and law enforcement personnel. They manage a team of dispatchers, train new staff, monitor ongoing calls, and ensure protocols are followed for public safety. Additionally, they handle scheduling, address performance issues, and coordinate with other departments during emergencies or major incidents. Their role is crucial in maintaining smooth and efficient emergency communication services.

What is the difference between Police Communications Supervisor vs Police Dispatcher?

AspectPolice Communications SupervisorPolice Dispatcher
CredentialsHigh school diploma or GED; certifications in emergency communicationHigh school diploma or GED; certifications in emergency dispatching
Work EnvironmentSupervisory role overseeing dispatch staff; administrative tasksHandling emergency calls; radio communication with officers
Employer & IndustryPolice departments; public safety agenciesPolice departments; emergency response agencies
Search & Comparison IntentUnderstanding supervisory roles in dispatchDetails about dispatching duties and qualifications

The Police Communications Supervisor oversees dispatch operations and manages staff, requiring supervisory skills and certifications. In contrast, a Police Dispatcher primarily handles emergency calls and radio communication. Both roles are vital in law enforcement communication, but the supervisor has additional administrative and leadership responsibilities.

More about Police Communications Supervisor jobs
What states have the most Police Communications Supervisor jobs? States with the most job openings for Police Communications Supervisor jobs include:
What job categories do people searching Police Communications Supervisor jobs look for? The top searched job categories for Police Communications Supervisor jobs are:
Police Communications Supervisor jobs near you

Police Communications Officer

City of Hammond

Hammond, LA • On-site

$29K - $32K/yr

Full-time

Posted yesterday

Job description

DISTINGUISHING FEATURES OF THE CLASS
Employees in positions of this class perform entrance-level work in operating communications equipment, keeping records, and other duties in the communications center of the police department. They answer police telephones, dispatch police units, and keep simple records of these activities following department procedures. Duties of this class are non-supervisory in nature and require the ability to act independently following standard operating procedures. Communications officers report to and have work reviewed by the Police Communications Supervisor.
EXAMPLES OF WORK
Examples listed below are illustrative only. They are not intended to include all duties which may be assigned, neither are they intended to exclude other duties which may be logical assignments to this class.
Answers telephone and secures the most accurate information possible for any incident from the caller; takes complaints from other sources such as police units or citizens coming into the station; determines the correct unit(s) to be dispatched and any other pertinent information by following departmental procedure; dispatches unit(s).
Keeps track of location and condition of each unit at all times; stays in touch with units; takes requests for assistance and complies with such; relays instructions from supervisors, messages, emergency information etc.
Calls state police or other law enforcement agencies by phone or radio to send or receive messages concerning auto licenses, driver’s licenses, runaways, criminal records, etc.
Answers all police department telephones and transfers callers to the correct office or department; takes telephone messages for police department personnel and delivers them.
Keeps logs, records, files, and lists by making entries on a regular basis or by periodically reviewing and up-dating information.
Files report forms, cards, logs, tapes, or other items for future reference; fills out forms, reports, or official documents required by the department;
Notifies repair crew or supervisor of any malfunctioning equipment.
Trains new communications officers by giving demonstrations, assisting with work performance, or supervising work performed during training period.
Prepares for shift change by briefing oncoming shift or by being briefed by outgoing shift, checking records from previous shift, or assembling necessary supplies and equipment.
Performs related duties as assigned.
QUALIFICATION REQUIREMENTS
Unless otherwise specified, all requirements listed below must be met by the filing deadline for application for admission to the examination.
Must meet all requirements of the Municipal Fire and Police Civil Service Law, including being a citizen of the United States and of legal age.
Applicant must possess one of the following: high school diploma, high school equivalency certificate, high school transcript, affidavit from the issuing high school, associate’s or bachelor’s degree, or college transcript, any one of which must indicate that graduation has occurred or a degree awarded. Any Louisiana applicant who presents a home study diploma shall submit necessary documentation indicating Louisiana Board of Elementary and Secondary Education (BESE) approval of the home study curriculum. Non-Louisiana applicants shall be required to present proof of completion of a high school curriculum which has been accredited by the applicant’s state, or its state-approved agency. A certification of completion shall not be sufficient to substitute for a diploma or equivalency certificate.
Must possess a valid picture identification card.
After offer of employment, but before beginning work in this class, must pass a physical examination, the selection and administration of which shall be authorized by the Appointing Authority, designed to demonstrate good health and physical fitness sufficient to perform the essential duties of the position, with or without accommodation.
Police Communications Officer HM
Original Adoption: 12-21-64
Revision Dates: 06-12-69, 12-17-81, 10-19-94, 01-19-05, 03-16-11, 12-18-14, 02-15-18

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