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Inmate Call Monitoring Jobs (NOW HIRING)

Correctional Officer

Effingham, SC

$44.10K - $57.50K/yr

Supervises inmate cleaning and other work detail responsibilities; issues and monitors the use of ... those who call the County home, by encouraging innovation and economic opportunities, and by ...

Corrections Officer

Waupaca, WI · On-site

$27.22 - $32.02/hr

... and monitoring of all visual and sound devices utilized to ensure officer's safety, inmate ... phone call. Conduct medical screening interviews with inmates to determine status regarding ...

Monitors inmate activities inside the facility on a continual basis, such as during meals, cleaning ... Supervises inmates attending visitation, during meals, and during medical call; reports unusual ...

Corrections Officer - Jail

Howell, MI · On-site

$26.51 - $35.25/hr

... visitation, inmate mail, and electronic monitoring of the entire Jail facility. Benefits ... sick call, court appearances, attorney visits, transfers to other facilities, etc. * Maintain ...

Correctional Deputy

Barstow, MD · On-site

$25.56 - $27.29/hr

Controls entry to and exit from secure areas of the center; monitors inmate behavior in areas of ... Subject to call in or to remain on the job with short notice for emergencies. FLSA Status: No ...

LPN/RN

Defuniak Springs, FL

$23.25 - $31.50/hr

This role requires maintaining accurate medical documentation, monitoring inmate health needs, and ... Participate in inmate screening, evaluation, and treatment in settings such as sick call, mental ...

Corrections Officer - Jail

Howell, MI · On-site

$26.51 - $35.25/hr

... visitation, inmate mail, and electronic monitoring of the entire Jail facility. Benefits ... sick call, court appearances, attorney visits, transfers to other facilities, etc. * Maintain ...

... call Monitor and document patient conditions Collaborate with RNs, providers, and medical staff ... diverse inmate populations as well as the community overall. TK Health provides employee ...

Call the Licensed Independent Providers for medication and treatment orders, and/or other ... Job responsibilities: -Monitor, as directed, inmate/resident inpatient hospitalizations for early ...

Call the Licensed Independent Providers for medication and treatment orders, and/or other ... Job responsibilities: -Monitor, as directed, inmate/resident inpatient hospitalizations for early ...

LICENSED PRACTICAL NURSE

Burlington, KY · On-site

$23.75 - $32.50/hr

Evaluate and address inmate non-emergency medical complaints. * Respond to emergency medical ... Follow all established treatment plans and monitor patients' progress. * Provide patient education ...

Evaluate and address inmate non-emergency medical complaints. * Respond to emergency medical ... Follow all established treatment plans and monitor patients' progress. * Provide patient education ...

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Inmate Call Monitoring information

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How much do inmate call monitoring jobs pay per hour?

As of May 30, 2026, the average hourly pay for inmate call monitoring in the United States is $14.35, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $14.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Inmate Call Monitoring Specialist, and why are they important?

To thrive as an Inmate Call Monitoring Specialist, you need strong attention to detail, analytical skills, and a high school diploma or equivalent. Familiarity with call monitoring software, telecommunications systems, and secure data handling protocols is typically required. Discretion, integrity, and strong written communication skills help professionals excel in this sensitive role. These skills ensure accurate monitoring, maintain security, and support compliance with legal and institutional regulations.

What are some common challenges faced by professionals in inmate call monitoring, and how can they be effectively managed?

Professionals in inmate call monitoring often encounter challenges such as handling large volumes of calls, identifying potential security risks, and maintaining confidentiality while ensuring accurate documentation. Staying vigilant for suspicious patterns and learning to use advanced monitoring software efficiently are key to overcoming these challenges. Effective communication with correctional officers and legal teams is essential, as is ongoing training to stay updated on policies and technology. Support from a collaborative team helps manage workload and ensures that protocols are followed consistently.

What is inmate call monitoring?

Inmate call monitoring is the process of supervising and recording phone calls made by incarcerated individuals in jails or prisons. This is done to ensure the safety and security of the facility, prevent criminal activity, and monitor compliance with facility rules. Law enforcement or correctional staff may listen to live calls or review recordings for investigative purposes. Typically, inmates are informed that their calls are being monitored, except for privileged communications with legal counsel. The practice is strictly regulated to balance security needs with privacy rights.

What is the difference between Inmate Call Monitoring vs Inmate Phone System Technician?

AspectInmate Call MonitoringInmate Phone System Technician
CredentialsTypically requires security clearances, monitoring software knowledgeTechnical certifications, telecom or networking skills
Work EnvironmentCorrectional facilities, monitoring roomsTelecom facilities, maintenance sites
Employer & IndustryCorrectional institutions, government agenciesTelecom companies, correctional facility maintenance
Search & Comparison IntentUnderstanding monitoring roles in correctionsTechnical repair and system setup roles

Inmate Call Monitoring involves overseeing and listening to inmate phone calls to ensure security and compliance, often within correctional facilities. In contrast, an Inmate Phone System Technician focuses on installing, maintaining, and repairing the phone systems used by inmates. While both roles are essential in correctional communication operations, they differ in technical requirements and daily tasks.

More about Inmate Call Monitoring jobs
What cities are hiring for Inmate Call Monitoring jobs? Cities with the most Inmate Call Monitoring job openings:
What are the most commonly searched types of Inmate Call Monitoring jobs? The most popular types of Inmate Call Monitoring jobs are:
What states have the most Inmate Call Monitoring jobs? States with the most job openings for Inmate Call Monitoring jobs include:
Infographic showing various Inmate Call Monitoring job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, and 97% Full Time. Highlights an 100% Physical job distribution, with an average salary of $29,847 per year, or $14.3 per hour.

Correctional Officer

Florence County SC

Effingham, SC

$44.10K - $57.50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

Job Description

The Correctional Officer maintains the safety, security and welfare of inmates, staff and the general public through effective and efficient inmate management and daily maintenance activities.

Essential Functions:

  • Performs manual and computer booking procedures for inmate admissions and releases, including inmate searches, showering, photographing, fingerprinting, storing of property, etc.
  • Supervises the activities of inmates throughout the Detention Center facility and grounds, enforcing inmate rules and regulations. Conducts formal and informal head counts.
  • Monitors cells during lockdown period; performs cell searches.
  • Inspects housing unit for cleanliness and safety; requests maintenance of inmate facilities and monitors maintenance activities as needed.
  • Monitors the security of the Detention Center and surrounding grounds.
  • Maintains daily shift report logs and ensures all inmate paperwork is complete and accurate.
  • Supervises inmate cleaning and other work detail responsibilities; issues and monitors the use of supplies and equipment.
  • Ensures that all inmates are properly dressed; coordinates inmate activity associated with showers, TV, visitation, use of the telephone, laundry, canteen, meals, attorney meetings, inmate programs, etc.
  • Issues supplies and mail to inmates as needed.
  • Assists medical staff with inmates and distributing medication.
  • If designated as Transportation Officer, will secure and transport inmates to and from court, doctors’ offices, hospitals, attorney’s offices, funerals, etc.
  • Responds to situations, which pose a threat to inmates, staff or the public.
  • Reviews, processes, and prepares various records and reports including shift reports, inmate request forms, incident reports, warrants, booking reports, search and seizure forms, etc.
  • Operates a vehicle and a variety of equipment such as a computer, restraining devices, fingerprint kit, I.D. camera, security control panels, radio, alarm, air pack, etc.
  • Conducts visual and auditory surveillance.

Non-Essential Functions:

  • Attends required periodic training sessions and seminars.
  • Provides court testimony as required.
  • Performs all other related duties as required.

Qualifications: Education and Work Experience

  • Requires a high school diploma, successful completion of prescribed course of study at the S.C. Criminal Justice Training Academy and possess related certification(s), or an equivalent combination of education, training and experience.
  • Must possess a valid state driver’s license.

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Frequently required to perform basic physical activities and communicate effectively to carry out essential job duties.
  • Must be able to reach, bend, stoop, carry, move and lift 150 lb. objects regularly.
  • Correctable vision sufficient to read monitors, labels, and drive safely.
Company Description

Vision

Florence County strives to be an exceptional place to live, work, and visit by enhancing the quality of life for our employees and those who call the County home, by encouraging innovation and economic opportunities, and by fostering trust and integrity in the County.

Mission

Florence County will provide high-quality public services, plan for the needs of our citizens, and promote a safe, healthy, and thriving community for all.

Benefits
  • South Carolina Retirement System
  • Annual Leave
  • Sick Leave
  • Paid Holidays
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Long-Term Disability
  • Life Insurance
  • Health Savings Account
  • Health Flexible Spending Account
  • Dependent Flexible Spending Account
  • Onsite Employee Health Clinic
  • Onsite Employee Workout Facility
  • Tuition Reimbursement Program
  • South Carolina Deferred Compensation Program
  • Employee Assistance Program (EAP)
  • Supplemental Insurance Options
  • Discounted rates at local fitness facilities