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Inmate Call Monitoring Jobs in Florida (NOW HIRING)

Medical Director

Tallahassee, FL ยท On-site

$150 - $200/hr

Conducts Doctor Sick Call to examine and treat those inmate patients requesting care and who, after ... Monitors all referrals to outside health care facilities for appropriateness, quality and ...

Conducts "Doctor Sick Call" to examine and treat those inmate patients requesting care and who ... Monitors all referrals to outside health care facilities for appropriateness, quality and ...

Dentist

FL ยท On-site

$190K/yr

... of inmate dental conditions; monitoring and evaluating the dental health program and dental ... This position provides after hours call coverage as scheduled. SUPERVISES OTHERS: No * Performs ...

Dentist

Largo, FL ยท On-site

$190K/yr

... of inmate dental conditions; monitoring and evaluating the dental health program and dental ... This position provides after hours call coverage as scheduled. SUPERVISES OTHERS: No Performs ...

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Inmate Call Monitoring information

What is the difference between Inmate Call Monitoring vs Inmate Phone System Technician?

AspectInmate Call MonitoringInmate Phone System Technician
CredentialsTypically requires security clearances, monitoring software knowledgeTechnical certifications, telecom or networking skills
Work EnvironmentCorrectional facilities, monitoring roomsTelecom facilities, maintenance sites
Employer & IndustryCorrectional institutions, government agenciesTelecom companies, correctional facility maintenance
Search & Comparison IntentUnderstanding monitoring roles in correctionsTechnical repair and system setup roles

Inmate Call Monitoring involves overseeing and listening to inmate phone calls to ensure security and compliance, often within correctional facilities. In contrast, an Inmate Phone System Technician focuses on installing, maintaining, and repairing the phone systems used by inmates. While both roles are essential in correctional communication operations, they differ in technical requirements and daily tasks.

What is inmate call monitoring?

Inmate call monitoring is the process of supervising and recording phone calls made by incarcerated individuals in jails or prisons. This is done to ensure the safety and security of the facility, prevent criminal activity, and monitor compliance with facility rules. Law enforcement or correctional staff may listen to live calls or review recordings for investigative purposes. Typically, inmates are informed that their calls are being monitored, except for privileged communications with legal counsel. The practice is strictly regulated to balance security needs with privacy rights.

What are some common challenges faced by professionals in inmate call monitoring, and how can they be effectively managed?

Professionals in inmate call monitoring often encounter challenges such as handling large volumes of calls, identifying potential security risks, and maintaining confidentiality while ensuring accurate documentation. Staying vigilant for suspicious patterns and learning to use advanced monitoring software efficiently are key to overcoming these challenges. Effective communication with correctional officers and legal teams is essential, as is ongoing training to stay updated on policies and technology. Support from a collaborative team helps manage workload and ensures that protocols are followed consistently.

What are the key skills and qualifications needed to thrive as an Inmate Call Monitoring Specialist, and why are they important?

To thrive as an Inmate Call Monitoring Specialist, you need strong attention to detail, analytical skills, and a high school diploma or equivalent. Familiarity with call monitoring software, telecommunications systems, and secure data handling protocols is typically required. Discretion, integrity, and strong written communication skills help professionals excel in this sensitive role. These skills ensure accurate monitoring, maintain security, and support compliance with legal and institutional regulations.
What are the most commonly searched types of Inmate Call Monitoring jobs in Florida? The most popular types of Inmate Call Monitoring jobs in Florida are:
What are popular job titles related to Inmate Call Monitoring jobs in Florida? For Inmate Call Monitoring jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Inmate Call Monitoring jobs in Florida look for? The top searched job categories for Inmate Call Monitoring jobs in Florida are:
What cities in Florida are hiring for Inmate Call Monitoring jobs? Cities in Florida with the most Inmate Call Monitoring job openings:
Infographic showing various Inmate Call Monitoring job openings in Florida as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Registered Nurse

Registered Nurse

Bay County Sheriff's Office

Panama City, FL โ€ข On-site

$70K - $82K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 18 days ago


Job description

Salary : $70,000.00 - $82,994.40 Annually
Location : Bay County Jail, FL
Job Type: Full-Time Civilian
Employment Hub: Bay County Sheriff's Office
Division: Jail Facility
Opening Date: 07/02/2026
FLSA: Non-Exempt
The Bay County Sheriff's Office is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, age, disability, marital status, religion, or any other legally protected characteristic.
General Description
Nature of Job:
The Registered Nurse (RN) plans and provides comprehensive nursing care including, but not limited to, executing Licensed Independent Provider's orders, dispensing and administering medications, and assisting Licensed Independent Provider in examinations and treatment of patients. Applies nursing and supervisory techniques required in the care, treatment and referrals of inmates. Performs all technical/clinical procedures within the scope of his/her education and licensure.
Illustrative Duties
Essential Functions and Responsibilities:
The successful applicant should be able to perform ALL of the following functions at a pace and level or performance consistent with the actual job performance requirements.
Apply appropriate nursing skills in the area and treatment of inmates.
Attend sick call with the physician to see inmates; prepare a list of inmates to be examined; prepare examining room and equipment.
When specifically authorized by the Health Services Administrator and Facility Physician, perform routine physical examinations on new intakes (as mandated by Florida Model Jail Standards) and appropriately refer inmates as needed for further evaluation by the Licensed Independent Providers or Mental Health staff.
Operate pill call, dispense medication and document as required by applicable policies and/or procedures.
Call the Licensed Independent Providers for medication and treatment orders, and/or other emergencies.
Perform emergency procedures as needed and notify Licensed Independent Provider for treatment orders.
Assist in monitoring the provision of all required contractual services.
Assist in coordinating professional medical services provided by contract personnel and seeing
that their needs are addressed.
Monitor, as directed, inmate inpatient hospitalizations for early releases whenever appropriate.
Keep equipment and work area clean; use or direct the use of appropriate sanitation methods.
Provide guidance, supervise and monitor nursing care provided by licensed practical nursing staff and non-licensed medical staff.
Maintain a good working relationship with facility staff, nursing staff, contract providers and outside provider agencies.
Utilize established facility and correctional policies and procedures in making decisions, but use sound independent judgment in meeting the responsibilities and performing the duties of the position.
Regularly evaluate the provision of medical services to prevent the inappropriate use, or
duplication of those services.
Maintain absolute security and confidentiality of all medical records.
Assist Clinical Supervisor with the review of medical files to determine all provided services are
documented.
Closely monitor all potential catastrophic illnesses.
Recommend methods of improving operational efficiency and cost effectiveness of health
related services.
Audit pharmacy use for adherence to formulary, as directed or required.
Comply with all applicable pharmacy laws, especially those covering controlled substances.
Observe and record inmate behavior.
Inspect the medical unit for items that could be used as contraband by inmate; securely store or safely dispose of supplies and equipment.
Accept on call status, as needed.
Provide health counseling and health education on individual or group basis, as required.
Assist Clinical Supervisor to prepare and maintain a variety of standard narrative, statistical,
summary and/or operational records, reports and logs, using appropriate grammar, to include
filing, alphabetizing and labeling; properly process all reports and documents in a timely manner.
Read, analyze, comprehend and interpret medical and technical procedures, governmental regulations, legal and non-legal documents, including the processing of such documents as medical instructions, commitment orders, summons and other legal writs.
Review, process and respond to lawsuits; attend court hearings, when necessary; conduct research of charts; review status of inmates with serious health problems for completion of all necessary intervention and treatment.
Attend scheduled staff meetings; promote communications and the proper flow of relevant information in the medical unit.
Participate in multi-disciplinary committees to promote and monitor quality of health care services.
Evaluate and recommend physical safety requirements necessary to provide a safe working environment for both patients and staff.
Facilitate, where applicable, NCCHC/ACA/JCAHO accreditation of the medical program by providing the required level of efficiency and approved, appropriate medical services.
Prepare and disseminate safety and accident reports as required by policies and procedures; take
appropriate action in cases of serious and unusual incidents and emergencies.
Endeavor to comply with the requirements of applicable regulations, laws, rules, procedures, policies, standards and/or contract.
Coordinate the movement of inmates to and from different areas for medical treatment.
Properly chart medical care.
This includes interviewing applicants, giving information, instructions and directions, mediating
disputes, advising of rights and processes and providing reliable testimony, in court and other
formal settings.
Engage in functions in confined areas that include such things as working rotating shifts and physically checking the doors, windows and other areas to verify they are secure.
Be aware that verbal abuse may be present with the hostile views and opinions of inmates and others encountered in an antagonistic environment.
Take appropriate action to prevent or diffuse potentially disruptive situations.
Establish and maintain effective working relations with others and handle difficult interpersonal contacts.
Define problems, collect data, establish facts and draw valid conclusions.
Remain alert at all times and react quickly, efficiently and calmly in emergency and other high stress situations.
Perform other duties as assigned by Health Service Administrator or Director of Nursing.
These are illustrative duties. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
Minimum Qualifications
Minimum Qualification Requirements:
A valid driver's license is required.
Graduate from an accredited college, university or nursing program with a degree/diploma in nursing.
Licenses and / or Certifications:
Licensure from the Florida Dept of Health as a Registered Nurse
Current CPR Certification in Basic Life Support for Health Care Providers or Advanced Cardiac Life Support
Supplemental Information
Knowledge Skills and Abilities:
Perform rescue functions at accidents, emergencies and disasters to include administering basic emergency medical aid, securing and evacuating people from confined areas.
Examine and assess new inmates with illnesses or injuries or inmates who become ill or injured; refer inmates to the emergency room or other appropriate health care facility as required by their condition.
Communicate effectively and coherently to administration, staff, inmates, visitors and the
general public, particularly in situations requiring tact, diplomacy, understanding, fairness,
firmness and good judgment.
Reliably and repetitively identify inmates by visual means.
Physical Requirements / Environmental Conditions:
Acceptable eyesight (with or without correction).
Acceptable hearing (with or without hearing aid).
Ability to communicate effectively, both orally and in writing, bilingual preferred.
Ability to access, input and retrieve information from a computer.
Ability to climb multiple flights of stairs daily.
Ability to open and close heavy security doors.
Ability to lift/carry/move up to 100 pounds.
(Reasonable accommodations will be made for otherwise qualified individuals with a disability.)
The Bay County Sheriff's Office offers a comprehensive and competitive benefits package designed to support the health, financial security, and professional growth of its members. These benefits reflect the agency's commitment to employee well-being, work-life balance, and long-term career development, ensuring personnel are equipped to serve the community effectively while planning confidently for the future.
Benefits include:
  • Retirement through
  • $150,000 intentional act death, $50,000 occupational accidental death and $50,000 fresh pursuit/response to emergency accidental death insurance.
  • Eleven paid 8-hour holidays per year.
  • Twelve paid 8-hour sick leave days per year.
  • Twelve paid 8-hour vacation days per year.
  • Seventeen paid military days per year.
  • Major medical coverage (including family), 70% paid by BCSO. Optional cafeteria plan (Tax deferred insurance deductions). Optional additional insurance coverage.
  • Worker's Compensation coverage.
  • Employee Assistance Program (EAP): Confidential, no-cost support for employees and eligible dependents, including counseling services; stress management; family and relationship support; legal and financial consultations; mediation services; substance abuse assistance; and resources for managing life changes and personal crises.
  • Peer Support Program (CISM): Access to the Bay County Critical Incident Stress Management Team, providing confidential peer support to help employees effectively manage the personal and professional stresses associated with public safety service.
  • Employee Health Clinic / Sick Bay: Access to the BCSO Employee Health Clinic (Sick Bay) for employees and eligible dependents covered under the Florida Sheriffs Health Plan. The clinic provides convenient primary care services, including annual physical exams and treatment for common illnesses and minor injuries such as colds, flu, sinus infections, sprains, and minor fractures. Services are typically available Monday through Friday, from 8:30 a.m. to 5:00 p.m.
  • Education Assistance / Tuition Reimbursement: Tuition assistance for accredited college coursework, covering up to 12 semester credit hours (or 15 quarter hours) per year, with reimbursement levels of 100%, 90%, or 80% based on eligibility.
  • Educational and Advanced Training Incentive Pay: Received up to $120/months ($1,440/annually) for eligible education and training categories below, individually or in combination:
    • Educational Incentive Pay: $30 per month ($360 annually) for an associate degree or $80 per month ($960 annually) for a bachelor's degree through an accredited college.
    • Advanced Training Incentive: up to $240 annually for every 80 hours of approved advanced training completed, up to 480 hours, for a maximum incentive of $120 per month / $1440 annually.
  • Wellness Incentive Program
  • 24/7 Fitness Access: Free, around-the-clock access to agency gym facilities.
  • Annual retention bonus of $500 and longevity bonus up to $500, both reflected in starting pay breakdown.
  • Career Opportunities & Advancement: The Bay County Sheriff's Office offers a wide range of career paths designed to match individual interests, skills, and long-term goals. Members may pursue assignments across multiple divisions, including Community Services, Field Services, Criminal and Special Investigations (Vice / Narcotics), Warrants and Court Services, Civil Division, Support Services (Records).
  • Covered under Career Protection Act.

The Bay County Sheriff's Office offers a wide range of employee benefits. Click to learn more about our Benefits.
01
Are you legally authorized to accept work and remain in the United States?
  • Yes, I am legally authorized to accept work and remain in the United States.
  • No, I am NOT legally authorized to accept work and remain in the United States.

02
Did you obtain your GED or High School Diploma?
  • Yes, I have my High School Diploma.
  • Yes, I have my GED.
  • No, I do not have my GED or High School Diploma.

03
Are you licensed to work in the state of Florida as a RN?
  • Yes
  • No

Required Question