Inmate Call Monitoring Jobs in Florida (NOW HIRING)

Requisition No: 882492 

Agency: Department of Corrections

Working Title: CORRECTIONAL SERVICES CONSULTANT

 Pay Plan: Career Service

Position Number: 70036113 

Salary:  $54,135.64 Annually 

Posting Closing Date: 09/14/2026 

Total Compensation Estimator Tool

 FLORIDA DEPARTMENT OF CORRECTIONS

We Never Walk Alone

WORKING TITLE: CORRECTIONAL SERVICES CONSULTANT

***INTERNAL ADVERTISEMENT***

This internal advertisement is for a Career Service position that reports to Central Office in Tallahassee, FL in Policy Management and Inmate Appeals.

The mission of the Policy Management and Inmate Appeals department in the Florida Department of Corrections (FDC) is to ensure the development, implementation, and oversight of policies and procedures that govern the operations of the Department.

This position is not a telework position and is required to report to the FDC office in the area it serves.

Office location will be determined by the candidate selected.

JOB DUTIES:

• Statewide Grievance Coordination: Assist in developing, administering, and coordinating the statewide inmate grievance procedure.
• Compliance Monitoring: Monitor institution/facility compliance with Chapter 33-29 and Chapter 944.331, Florida Statutes.
• Central Office Representation: Act as the Secretary's representative for inmate grievances filed at the central office, supervising and managing assigned staff.
• Documentation Management: Coordinate with the Attorney General's Office to acquire and provide requested documentation.
• Regional Presence: Maintain direct contact with inmates within the assigned region to monitor compliance and address grievances.
• Policy Guidance: Provide guidance to wardens, assistant wardens, and institutional staff on grievance procedures and department rules, recommending policy revisions as needed.
• Training and Support: Serve as a regional grievance consultant, providing training and guidance to inmate grievance coordinators and conducting staff meetings.
• Data Analysis and Reporting: Develop reports and tracking systems to monitor grievance processes, evaluate outcomes, and identify trends, making recommendations to prevent potential problems.

BENEFITS:

• Paid vacation, sick leave, and holidays.
• Comprehensive health insurance and life insurance with accidental death and dismemberment benefits.
• Supplemental Dental, Vision, Life, Disability and Hospitalization insurance.
• Tuition-Free college courses.
• Retirement Plans with the Florida Retirement System:
•  
  • Pension Plan (Traditional Retirement Pension Plan)
  • Investment Plan (401(K)-Type Retirement Plan)
  • Deferred Retirement Option Program (Drop)
  • Deferred Compensation
  • Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption.

REQUIREMENTS:

Please note, when submitting a college/university degree, if selected for this position official transcripts will be required.

• Must possess a high school diploma or its equivalent.
• Must be currently employed with the Florida Department of Corrections.
• Must have at least two (2) years of experience handling inmate grievances.
• Must have at least two (2) years of experience working in classification, security, sentence structure or inmate grievances.
• Must have at least two (2) years of experience working in an institution setting.

Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.

ADDITIONAL INFORMATION:

BACKGROUND SCREENING REQUIREMENT

The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering.

EMPLOYMENT ELIGIBILITY

The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee's eligibility to work after completing the I-9 form.

The Florida Department of Corrections does not currently support H-1B Visa Sponsorship.

For online application issues, call the People First Service Center at 1-877-562-7287. Applications will be accepted until 11:59 PM EST on the closing date.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans' Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.