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Hourly Inmate Call Monitoring Jobs in Florida (NOW HIRING)

MTC

Registered Nurse (On Call)

Graceville, FL · On-site

$42/hr

Pay: $42.00 hourly Employment type : On-call Shift: 7am - 7pm or 7pm-7am ARE YOU BURNT OUT ON ... Call the physician for medication and treatment orders and other emergencies. * Operate pill call ...

New

MTC

Registered Nurse

Quincy, FL · On-site

$42/hr

Pay: $42 hourly Employment type : Full-time Benefit package includes: * Health/dental/vision/life ... Call the physician for medication and treatment orders and other emergencies. * Operate pill call ...

Management & Training Corp.

Registered Nurse

Quincy, FL · On-site

$42/hr

Correctional Nursing Opportunity Pay: $42 hourly. Employment type: Full-time. Benefit package ... Call the physician for medication and treatment orders and other emergencies. * Operate pill call ...

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Hourly Inmate Call Monitoring information

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the key skills and qualifications needed to thrive in hourly inmate call monitoring?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

What are some typical challenges faced in hourly inmate call monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.
What are the most commonly searched types of Inmate Call Monitoring jobs in Florida? The most popular types of Inmate Call Monitoring jobs in Florida are:
What are popular job titles related to Hourly Inmate Call Monitoring jobs in Florida? For Hourly Inmate Call Monitoring jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Hourly Inmate Call Monitoring jobs in Florida look for? The top searched job categories for Hourly Inmate Call Monitoring jobs in Florida are:
What cities in Florida are hiring for Hourly Inmate Call Monitoring jobs? Cities in Florida with the most Hourly Inmate Call Monitoring job openings:
Hourly Inmate Call Monitoring jobs near you
Infographic showing various Hourly Inmate Call Monitoring job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 51% Full Time, 44% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Mental Health Administrative Assistant (Hourly)

Wellpath

Cocoa, FL

$15.75 - $21.25/hr

Full-time

Posted 23 days ago

Wellpath rating

7.1

Company rating: 7.1 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

377th of 887 rated healthcare providers

Job description

Overview

The Mental Health Administrative Assistant provides essential clerical and administrative support to the Mental Health Department, ensuring efficient operations. This role is responsible for maintaining all mental health records according to policy and procedure, with a strict adherence to confidentiality requirements. The ideal candidate will be detail-oriented and capable of managing sensitive information with the utmost discretion.


Responsibilities

  • Administrative Support and Communication: Execute secretarial and clerical duties for staff as assigned by the Mental Health Coordinator/Director, prepare and distribute written reports, provide telephone coverage, ensure timely pick-up and distribution of mail, and notify the Mental Health Coordinator/Director of any work-related difficulties.
  • Collaboration and Compliance: Work effectively with all mental health staff, facility staff, and the inmate population, adhere to facility security regulations and institutional rules, and maintain the confidentiality of inmate information per CCS, Facility policies, and relevant standards.
  • Record Maintenance and Monitoring: Maintain mental health departmental files orderly, monitor staff availability for timely notifications, maintain departmental lists to monitor service activities, and ensure the general maintenance of the mental health department.
  • Inmate Interaction and Safety: Monitor inmates attending appointments in the mental health area, inform corrections officers of inappropriate behavior, and provide clerical services for the staff psychiatrist, including preparation of inmate passes and file management.
  • Resource Management and Compliance: Manage office supply and testing materials inventory, formulate and distribute the emergency "on-call" schedule, update departmental bulletin boards, notify the maintenance department of needed repairs, and comply with employee standards of the facility, including maintaining a professional working environment and appearance.

Qualifications

Education

  • High School Diploma

Licenses/Certifications

  • Must maintain CPR certification, and any other certifications (such as First Aid) required by contract

What Wellpath employees say

Pay

Benefits

Hours and flexibility

Workplace

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