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Hourly Inmate Call Monitoring Jobs in Florida (NOW HIRING)

Call Taker

Winter Park, FL · On-site

$17.63 - $24.91/hr

Salary: $17.63 - $24.91 Hourly Location : City of Winter Park Job Type: Full-Time Job Number ... Monitor video camera security system. Research stolen property using FCIC/NCIC, perform license ...

Dentist

Largo, FL · On-site

$190K/yr

... hours call coverage as scheduled. Under the general direction of the Dental Supervisor, the main focus of the position is the evaluation and treatment of inmate dental conditions; monitoring and ...

Dentist

Largo, FL · On-site

$190K/yr

... hours call coverage as scheduled. Under the general direction of the Dental Supervisor, the main focus of the position is the evaluation and treatment of inmate dental conditions; monitoring and ...

Dentist

FL · On-site

$190K/yr

... of inmate dental conditions; monitoring and evaluating the dental health program and dental ... This position provides after hours call coverage as scheduled. SUPERVISES OTHERS: No * Performs ...

Dentist

Clearwater, FL · On-site

$190K/yr

... of inmate dental conditions; monitoring and evaluating the dental health program and dental ... This position provides after hours call coverage as scheduled. SUPERVISES OTHERS: No * Performs ...

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Hourly Inmate Call Monitoring information

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the key skills and qualifications needed to thrive as an Hourly Inmate Call Monitoring professional, and why are they important?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

What are some typical challenges faced by someone working in Hourly Inmate Call Monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.
What are the most commonly searched types of Inmate Call Monitoring jobs in Florida? The most popular types of Inmate Call Monitoring jobs in Florida are:
What are popular job titles related to Hourly Inmate Call Monitoring jobs in Florida? For Hourly Inmate Call Monitoring jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Hourly Inmate Call Monitoring jobs in Florida look for? The top searched job categories for Hourly Inmate Call Monitoring jobs in Florida are:
What cities in Florida are hiring for Hourly Inmate Call Monitoring jobs? Cities in Florida with the most Hourly Inmate Call Monitoring job openings:
Infographic showing various Hourly Inmate Call Monitoring job openings in Florida as of July 2026, with employment types broken down into 69% Full Time, and 31% Part Time. Highlights an 100% In-person job distribution.

$97K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description


Salary: $97,000
Location: 6044 Greensboro Highway Quincy, Florida 32351
Status: Full Time
Benefit package includes:
  • Medical, vision, and prescription drug benefits
  • Dental benefits
  • Life insurance
  • Accidental death and dismemberment insurance
  • Short-term and long-term disability benefits
  • 401(k) retirement plan
  • Employee assistance program
  • Paid time off (PTO)
  • 9 paid holidays
  • Bereavement leave
  • Civic duty and military leave
  • Opportunities for job advancement

Impact lives with Management & Training Corporation (MTC)!At the Gadsden Correctional Facility in Quincy, Florida, our foundation is based upon the philosophies of caring about others, giving back, and making a social impact. We provide a safe and secure working environment for our staff while helping an at-risk population receive the treatment necessary for success on their road back to a healthy, productive life.
Position Summary:
Reports to the health services administrator. Directs the management of nursing services and the supervision of the ancillary clinical staff in the medical unit. Responsible for executing physician's orders, dispensing and administering medications, and assisting physician in examinations and treatment of inmates in compliance with American Correctional Association (ACA), MTC Medical, and Florida Department of Corrections (FDOC) directives.
Essential Functions:
1. Monitor assigned medical unit and act as a clinical resource for staff.
2. Monitor and assign duties to nursing personnel as appropriate to caseload, shift and unit.
3. Assure adequate coverage on all shifts. Fill in as needed during periods of short staffing. Monitor call- ins and use of overtime. Assume on-call status for staff problems. Assume on-call status in absence of Health Services Administrator.
4. Conduct in-services, audits, chart reviews, statistical evaluations, and changes in policy or procedure.
5. Provide oversight of sick call, medication administration, and other clinical activities.
6. Coordinate and report referral of inmates to emergency services based on their medical condition.
7. Facilitate NCCHC/ACA accreditation of the medical program by providing the required level of efficiency and approved, appropriate medical services.
8. Assists the health services administrator in monitoring environmental sanitation, safety and health related issues by performing inspections and generating recommendations based on those inspections.
9. Use or direct the use of appropriate sanitation methods ensuring adherence to all OSHA regulations.
10. Utilize established corporate, facility and correctional policies and procedures in making decisions, but use sound independent judgment in meeting the responsibilities and performing the duties of the position.
11. Practice advanced cost containment and utilization management for inmate care and facility operations.
12. Maintain absolute security and confidentiality of all medical records; observes applicable HIPAA rules.
13. Review medical files to determine all provided services are documented.
14. Closely monitor illnesses.
15. Audit pharmacy use for adherence to formulary and compliance with all pharmacy regulations.
16. Conduct staff meetings; promote communications and the proper flow of relevant information in the medical unit.
17. Prepare and disseminate safety and accident reports as required by policies and procedures; take appropriate action in cases of serious and unusual incidents and emergencies.
18. Perform rescue functions at accidents, emergencies and disasters to include administering basic emergency medical aid, physically removing people away from dangerous situations, and securing and evacuating people from confined areas.
19. Assist corporate counsel with responses to inmate lawsuits.
20. Conduct inmate orientation (A&O). Assure that inmates arriving at the facility are adequately oriented to services available and procedure for obtaining medical services. Assure that all inmates assigned to work as medical orderlies are trained in handling of contaminated waste, and proper cleaning of contaminated surfaces, and monitors their compliance with instruction.
It is expected that the incumbent shall perform other duties as assigned within his/her capabilities as determined by management.
Education and Experience Requirements:
Nursing degree and a minimum of three (3) years professional nursing experience with one (1) year supervisory experience. Must be a licensed registered nurse in the state of Florida or compact state. Must possess current CPR certification. Valid driver's license with an acceptable driving record required, unless waived by management
Post Hire Requirements:
Must attain and maintain appropriate facility security clearance. Must successfully complete annual in-service training requirements.
Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through customersupport@mtctrains.com or 801-693-2888.
About Us
Learn more about Management & Training Corporation here