Hourly Inmate Call Monitoring Jobs in Florida (NOW HIRING)

Salary: $26.28 Hourly
Location : 402 Simpson Road, Kissimmee, FL
Job Type: Full-time
Job Number: 02900
Department: CORRECTIONS
Opening Date: 04/01/2026
Closing Date: 6/30/2026 11:59 PM Eastern
General Description of Duties
*****TO BE CONSIDERED FOR THIS POSITION YOU MUST CURRENTLY POSSESS THE CORRECTIONAL OFFICERS CERTIFICATION IN THE STATE OF FLORIDA*****
**Position subject to close at any time**
Please Note: This position is eligible for Night Shift Differential Pay
NOTE TO INTERNAL APPLICANTS: INTERNAL CANDIDATES IN THE SAME CLASSIFICATION AND/OR PAYGRADE AS THE POSITION POSTED WILL NOT RECEIVE A PAY ADJUSTMENT IF SELECTED.
Under direction, the purpose of the position is to direct, supervise and monitor inmates housed in the Osceola Correctional facility in accordance with all departmental policies, procedures and regulatory requirements applicable to the work. Employees in this classification perform at journey professional level, and are responsible for the custody, control and care of inmates within the detention facility and while transporting inmates to and from the facility. Objective is to support safe, efficient and effective facility operations.
Essential Job Functions
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Provides highly responsible care, custody and control of criminal offenders in a detention/correctional institution; observes, interacts and supervises the activities of the inmates on assigned post to enforce order and discipline; monitors inmate housing, job and program assignments. Will observe nudity and possible lewd acts.
• Performs all work in compliance with all laws, rules and regulatory standards governing the operations of the detention/correctional facilities and programs, and the confinement, safety, health and protection of criminal offenders.
• Performs scheduled and unscheduled rounds of assigned area; performs scheduled and unscheduled inspections of the assigned area to ensure security, safety and sanitation are maintained; searches inmates and cells for contraband articles; reports observations to superiors.
• Performs critical inmate classification, count and control while maintaining fire safety, key control, perimeter security.
• Bears assigned firearm and hand weapons; Follows all prescribed procedures relevant to the assigned function for the purpose of safeguarding all Corrections staff, property, and facilities within scope of responsibility; screens inmate visitors.
• Supervises, communicates, and promotes positive behavior among inmates; resolves behavioral problems through counseling and problem solving skills.
• Employs force to maintain order among inmates as prescribed by departmental rules and regulations as necessary; escorts and secures inmates within the facility.
• Transports inmates to and from various locations as directed, e.g., correctional facilities, courtrooms, prisons, medical facilities, work programs.
• Attends and participates in all scheduled Defensive Tactics training, Firearm qualifications and First Aid/CPR training for certification as required; attends meetings to keep up with trends in probation issues, legislative changes and safety.
• Maintains a variety of detailed legal records and reports; collects and prepares various information; prepares legal documentation as required, e.g., activity logs, incident reports.
• Performs duties as assigned/necessary which are related, or logical in assignment to the position.

Minimum Qualifications
Education/Experience:

• High School Diploma or GED; supplemented by a demonstrated ability to perform the physically demanding corrections work within a potentially psychologically stressful environment.
• Must possess and maintain current Florida State Corrections Certification.
• Must possess and maintain a valid Florida Drivers license, (CDL license with passenger endorsement required prior to transporting inmates).
• Must be at least 18 years old. Must be a U.S. Citizen.
• Must not have been convicted of any felony or a misdemeanor which involves perjury or false statement, regardless of withholding of adjudication or suspended sentence.
• Must be able to work all shifts and overtime, as required.

Knowledge, Skills and Abilities

• Ability to understand and follow written and oral instructions; ability to clearly communicate information both verbally and in writing.
• Knowledge of correctional facility operations; skill in the use and operation of handguns, and other hand held weapons.
• Knowledge of adult inmate care, custody and control principles, practices, procedures and systems; knowledge of law enforcement principles, procedures, techniques, and equipment.
• Knowledge of pertinent federal, state and local rules, regulations, ordinances, and other regulatory standards applicable to the work.
• Skill in reading, analyzing and interpreting professional periodicals and journals, technical procedures, and legal documentation.
• Knowledge of the signs and symptoms of substance abuse.
• Capable to work under stressful conditions; ability to analytically observe, and objectively and clearly report routine and non-routine, emergency and non-emergency activities; skill in safe First Aid methods, procedures and practices.
• Skill in the principles and techniques of customer relations skills; ability to deal diplomatically with irate, violent or frantic individuals; ability to react quickly and calmly in emergency situations.
• Ability to work independently in an office and correctional environment; ability to prioritize work, organize and make sound judgments in inmate supervision; skill in analyzing and developing effective solutions; ability to investigate complaints.
• Must be able to perform intermittent physically demanding work; must be able to sit, stand, walk or climb stairs for extended periods of time.
• Skill in establishing and maintaining effective working relationships and communications with inmates, social service agencies, co-workers, department management, security and classification staff, members of the judiciary, and the general public.
• Ability to operate basic office and communications equipment, e.g., radio. computer terminals, printers, copy machines, telephone systems, facsimile machines.

Physical Demand Requirements:

• Physical Demand: Very Heavy
• 100 pounds maximum lifting
• Frequent (up to 2/3 of work time) lifting, carrying up to 50 pounds
• If mostly sitting is involved will require push/pull on arm and leg controls.
• Expressing or exchanging ideas by spoken word or perceiving sound by ear
• Good eyesight for production or safety of self and others
• Walk, run, stoop, bend and climb stairs.
• Must be able to walk, sit, stand, or climb stairs for extended periods of time.
• Capable of working under stressful conditions.

Employee Benefits
Welcome to a workplace that values you. Osceola County offers a comprehensive benefits package to fit your needs and the needs of your family.
Join us in making a difference in our community, knowing we're here to support you every step of the way.
Group Health, Dental, Vision, and Life Insurance
Medical and Dental Insurance at no cost to the employee. In addition, the County contributes 83.5% to the dependent(s) premium coverage.
Deductions Per Paycheck - HRA Base Plan
Coverage
Employee
Employee + 1
Family
Health-HRA Base
$0.00
$130.46
$202.93
HRA Buy-Up
$37.60
$174.33
$271.19
Dental Base
$0.00
$12.72
$23.42
Dental Buy-Up
$3.35
$19.24
$32.63
Vision
$3.42
$6.84
$9.15
Short-Term Disability
$0.00
N/A
N/A
Long-Term Disability
$0.00
N/A
N/A
Short-Term and Long-Term Disability
At no cost to the employee. The County offers Short-Term and Long-Term Disability at 60% of the employee's weekly base salary. The employee has the option to purchase an additional 10% coverage.
Employee Assistance Program (EAP)
EAP provides confidential counseling and referral services to employees and their family members at no cost.
Employee Wellness Program
Employee Wellness Program promotes a variety of activities to encourage total well-being including physical, emotional, and financial health. Rewards can be earned.
Gym Membership Reimbursement
Gym Membership Reimbursement, up to $20.00 per month.
Basic Life Insurance Policy
At no cost to the employee, equal to one time the employee's annual salary, rounded to the next thousand dollars. Employees can opt to buy additional Life Insurance.
Employee Health Center
The County provides a private health center for County Employees and eligible dependents. The Employee Health Center offers an array of primary care services, including sick visits, enhanced by x-ray services, pulmonary tests, lab work, and a dispensary offering over 200 generic medications onsite. Services at the Health Center are offered at no cost to the employees and their eligible dependents.
Employees who are enrolled on the County's Medical plan have access to the Employee Health Center on day one of employment. The Health Center is available to patients 8 years of age and older.
Vacation & Sick Leave Accruals
Service Time
Accruals Per Month
1 month - 5 years
8 hours
5 years and 1 month - 10 years
10 hours
10 years and 1 month - 15 years
12 hours
15 years and 1 month - 20 years
13.34 hours
20 years and over
16.66 hours
Sick Leave Accruals
Classification
Accruals Per Month
Full time employees
8 hours*
Part time employees
4 hours
*Bargaining Unit employees who are assigned a 12-hour shift, will accrue 12 hours of Sick Leave.
Paid Holidays
Paid Holidays + 1 Floating Holiday (to be chosen by the Employee)

• New Year's Day
• Martin Luther King Jr. Day
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Veterans Day
• Thanksgiving Day
• Thanksgiving - Day After
• Christmas Eve
• Christmas Day

Sick Leave Bank
Available to employees experiencing a catastrophic medical related event, with up to 240 hours per fiscal year. Enrollment required.
Vacation/Sick Leave Buy-Back Program
Eligible employees may sell back up to eighty (80) hours of accrued leave per fiscal year. (This program is subject to availability of funds and may be amended or terminated at any time without notice.)
Paid Bereavement Leave
Up to five (5) working days off.
Tuition Reimbursement
Up to $1,600 per Fiscal Year for degree seeking employees. Degree must be related to employee's current position.
Uniform Maintenance
Bargaining unit members will receive up to $300.00 annually for uniform maintenance and work shoes.
Supplemental Pay
Upon meeting and maintaining the required certifications and qualifications, and engaging in performing such duties, eligible personnel will be eligible to receive additional Supplemental Pay:

• Field Training Officers receive $20.00 per day, per trainee
• Field Training Coordinators shall be compensated at a daily rate of $5.00 per trainee.
• Night Shift differential of fifty-cents ($0.50) per hour from 5:15pm to 5:15am.
• Bargaining unit employees assigned to a 12-hour-shift schedule will accrue 12 hours of Sick Leave per month.
• Education incentives as applicable: $30.00 for a two-year degree / $80.00 for a four-year degree per month.
• Officers shall receive the sum of $20 each month for each successfully completed 80-hour unit of Commission-approved Advanced or Career Development Training. Combination of Training and Education up to $130.00 monthly.

Membership in the Florida Retirement System
The County is a Florida Retirement System Employer! For Fiscal Year 2025, County contribution for Special Risk members is 32.79%, subject to a mandatory 3% employee contribution. Rates and Contributions are set by Florida Legislation.
A 457b Deferred Compensation Program
A 457b Deferred Compensation Program is also available to help employees boost their retirement saving goals, with pre-tax and post-tax contributions, as well as IRA plan options. Employee sponsored.
Employee Recognition Program
We see your hard work, and we celebrate it! Through our Employee Appreciation Committee and the "You've Been Caught Doing Good" program, we recognize outstanding performance or accomplishments with prizes including monetary rewards and merchandise.
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