1

Hourly Inmate Call Monitoring Jobs (NOW HIRING)

Concierge Manager

Newport Beach, CA · On-site +1

$30 - $35/hr

Monitor and own key performance indicators (KPIs) such as call volume, average handle time, first ... Competitive hourly compensation of $30-$35 per hour * Comprehensive health insurance, including ...

Concierge Manager

Newport Beach, CA · On-site

$30 - $35/hr

Monitor and own key performance indicators (KPIs) such as call volume, average handle time, first ... Competitive hourly compensation of $30-$35 per hour * Comprehensive health insurance, including ...

Concierge Manager

Newport Beach, CA · On-site

$30 - $35/hr

Monitor and own key performance indicators (KPIs) such as call volume, average handle time, first ... Competitive hourly compensation of $30-$35 per hour * Comprehensive health insurance, including ...

Registered Nurse

Ebensburg, PA · On-site

$33 - $38/hr

... call for inmate/patients and provide provisional diagnosis and treatment for selected minor ... In addition to the hourly pay rate PrimeCare Medical also offers Overtime Pay, Shift Differential ...

... call for inmate/patients and provide provisional diagnosis and treatment for selected minor ... In addition to the hourly pay rate PrimeCare Medical also offers Overtime Pay, Shift Differential ...

... call for inmate/patients and provide provisional diagnosis and treatment for selected minor ... In addition to the hourly pay rate PrimeCare Medical also offers Overtime Pay, Shift Differential ...

Registered Nurse

Ebensburg, PA · On-site

$33 - $38/hr

... call for inmate/patients and provide provisional diagnosis and treatment for selected minor ... In addition to the hourly pay rate PrimeCare Medical also offers Overtime Pay, Shift Differential ...

... call for inmate/patients and provide provisional diagnosis and treatment for selected minor ... In addition to the hourly pay rate PrimeCare Medical also offers Overtime Pay, Shift Differential ...

Registered Nurse

Ebensburg, PA · On-site

$33 - $38/hr

... call for inmate/patients and provide provisional diagnosis and treatment for selected minor ... In addition to the hourly pay rate PrimeCare Medical also offers Overtime Pay, Shift Differential ...

Correctional Officer

Effingham, SC · On-site

$44.10K - $57.50K/yr

Supervises inmate cleaning and other work detail responsibilities; issues and monitors the use of ... those who call the County home, by encouraging innovation and economic opportunities, and by ...

next page

Showing results 1-20

Hourly Inmate Call Monitoring information

See salary details

$8

$16

$20

How much do hourly inmate call monitoring jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for hourly inmate call monitoring in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Hourly Inmate Call Monitoring professional, and why are they important?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

What are some typical challenges faced by someone working in Hourly Inmate Call Monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the most common jail jobs?

Common jail jobs include correctional officers, detention deputies, and inmate program coordinators. These roles involve security, supervision, and inmate management, often requiring training and certification in correctional procedures. Other positions may include administrative staff, medical personnel, and facility maintenance workers.

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

More about Hourly Inmate Call Monitoring jobs
What cities are hiring for Hourly Inmate Call Monitoring jobs? Cities with the most Hourly Inmate Call Monitoring job openings:
What are the most commonly searched types of Inmate Call Monitoring jobs? The most popular types of Inmate Call Monitoring jobs are:
What states have the most Hourly Inmate Call Monitoring jobs? States with the most job openings for Hourly Inmate Call Monitoring jobs include:
Infographic showing various Hourly Inmate Call Monitoring job openings in the United States as of May 2026, with employment types broken down into 73% Full Time, 21% Part Time, 3% Temporary, and 3% Nights. Highlights an 100% In-person job distribution, with an average salary of $33,308 per year, or $16 per hour.

Inmate Security Officer

Pennington County, SD

Rapid City, SD • On-site

$21.84/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Salary: $21.84 Hourly
Location : 307 Saint Joseph Street, Rapid City, SD
Job Type: Full-Time
Job Number: 01785
Department: Sheriff's Office
Division: Jail
Opening Date: 05/29/2026
Closing Date: 6/28/2026 11:59 PM Mountain
Position Description
The Pennington County Sheriff's Office, located in Rapid City, South Dakota is accepting applications for Inmate Security Officers to serve in our adult jail facility. Inmate Security Officers serve a vital role in providing a safe and secure environment for staff and inmates.
Inmate Security Officers assigned to the Pennington County Jail is staffed between 10pm and 7am based on operational needs.
FULL BENEFITS PACKAGE! - Vacation and Sick Leave, medical/dental/vision/life insurance, state pension program with income throughout retirement!
PAID TRAINING! - We will train you to be successful at your job!
CAREER ADVANCEMENT & READINESS! - This position often advances into a Correctional Officer position.
Position Functions
Inmate Security Officers monitor secure areas during inmate lockdown times.
ESSENTIAL FUNCTIONS:
  • Perform security rounds during scheduled and unscheduled times. Use discretion to determine violations and unusual situations and direct the appropriate response.
  • Initiate and monitor inmate movement.
  • Attend to the needs of inmates in assigned areas, including responding to inmate inquiries as directed.
  • Distribute authorized items to inmates.
  • Be alert and prepared to respond with force in an emergent situation and to aid others as outlined in policy. Respond to medical emergencies.
  • Respond to inmate mental health behaviors, to include determining risk factors for mental health intervention or implementing suicide precautions.
  • Document incidents, movement, rounds and inmate discipline.
  • Attend meetings and trainings as required.
  • Perform related duties as assigned by supervisor.
  • Maintain compliance with all county policies and procedures.
These job specifications should not be construed to imply that these requirements are the exclusive duties of the positions. Incumbents may be required to follow any other instructions, and to perform any other related duties, as may be required.
Qualifications
Education and/or Experience Required:
  • HS Diploma or GED.
  • Must be at least 19 years of age at the time of employment offer.
  • Preference will be given to those with military, public safety and/or security experience.
  • No felony convictions.
  • Must meet minimum hiring assessment standards, including criminal and character background and drug screening.
  • Possession of or ability to readily obtain a valid South Dakota Driver's License within 90 days of moving to South Dakota.

Additional Information
Working Environment:
  • Work is typically performed indoors in a correctional facility. This is a potentially volatile environment with high accountability.
  • This position may be exposed to contagious or infectious diseases or irritating chemicals.
  • Work requires the use of protective devices, such as masks, goggles, gloves, etc.
  • This position will include close interaction with inmates.
Physical Requirements:
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state and local standards, including meeting qualitative and quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards.
  • Must be able to lift and carry up to 100 pounds.
  • Must be able to communicate clearly and effectively on telephone, in-person and in writing.
  • Must be able to stoop, kneel, crouch, stand, climb stairs, walk and sit.
  • Ability to periodically exert high levels of energy in the form of unarmed self-defense and lifting or moving more than 100 pounds.
  • Must be able to effectively communicate objectives and mediate disputes.
  • Must be able to handle high levels of stress while making prompt and effective decisions.
  • Ability to respond to emergent situations, including the ability to run, restrain aggressive or suicidal individuals and manipulate restraint tools.

Pennington County Benefit Summary
The following is a summary of benefits available to full-time and part-time benefited employees of Pennington County.
Heath Care Program
Health - Pennington County has a self-funded health care program for employees and their dependents. Health Insurance and Prescription Drug is covered through Wellmark (Blue Cross Blue Shield). Two plans are offered: a traditional PPO plan with co-pay structure and a high deductible plan with higher deductible/out-of-pocket maximums.
Dental - Dental coverage is provided through Delta Dental of South Dakota. 100% of usual and customary charges for preventive and diagnostic procedures are covered, after a $50 deductible per individual / $150 per family. Routine and restorative procedures, endodontics, periodontics, and major services are covered at 50%. There is an annual maximum of $1000 per individual. Orthodontics are not covered under this plan.
Prescription - The Health care program includes retail and mail order (90-day supply) prescription coverage, both requiring an affordable co-pay. Co-pays do not accumulate toward satisfaction of the deductible or co-insurance limit.
Note: Health care program coverage is effective on the 1st of the month following one complete month of employment. The program is available for employees and their dependents.
Life Insurance
Pennington County provides a $20,000 basic life insurance policy for every benefited employee. Optional supplemental life insurance can be purchased for employee, spouse, and dependent children.
Employee Assistance Program
Pennington County employees and family members may receive counseling services for issues relating to financial difficulties, marital and family distress, emotional problems, and alcohol or drug abuse. Generally speaking, as many as three visits annually are provided at no charge. Services are confidential.
Retirement Plan
Pennington County is a member of the South Dakota Retirement System (SDRS). The employee contributes 6% (8% for public safety) of gross wages. The contribution is matched by the County. Upon separation from employment with Pennington County, individuals who are fully vested in SDRS (three years of contributory service) have the right to receive a monthly lifetime retirement benefit at retirement age.
Employees may choose to save additional funds toward retirement on a pre-tax basis through the SDRS supplemental retirement program. Other SDRS benefits include long term disability, family, and spouse benefits.
Supplemental Insurance
AFLAC offers various supplemental insurance policies for employees and family members. These policies are portable and guaranteed renewable. Premiums are deducted from payroll.
Paid Time Off
Vacation - Vacation time accrues per pay period at the rate of 3.077 hours for new employees with incremental increases based on years of service. Maximum hours of accumulation apply.
Sick Leave - Sick leave accrues at the rate of 3.077 hours per pay period. Employees may use up to 80 hours of available sick leave annually for other designated reasons. Sick leave separation benefits are available after 10 years of employment.
Holidays - Employees are eligible for up to 11 paid holidays per year.
All Paid Time Off benefits are prorated based on the number of hours worked or benefit time taken in a pay period for all benefited employees.
This summary is for general information only. Employees have access to complete and detailed policies, procedures, or summary plan descriptions for all benefits cited.
01
Do you have a high school diploma or GED?
  • Yes
  • No

02
Have you used any form of federally illegal drugs in the past year? If yes, please explain below.
03
This position requires you to be at least 19 years of age. Do you meet this age requirement?
  • Yes
  • No

Required Question