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Hourly Inmate Call Monitoring Jobs (NOW HIRING)

Montana

Inmate Services Coordinator

Billings, OK

The hourly rate of this position will increase by $1.00 per hour or 2.5%, whichever is greater ... By applying online, you are able to receive updates and monitor the status of your application. To ...

Montana

Inmate Production Supervisor

Billings, OK

The supervisor will plan work schedules, assign tasks, and monitor production sequences to ensure ... The hourly rate of this position will increase by $1.00 per hour or 2.5%, whichever is greater ...

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Non-negotiable. Hourly Rate: $21.60 **Client is looking for a Customer Service Center (CSC ... Monitors the progress and productivity of assigned staff to evaluate employee performance ensuring ...

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Concierge Manager

Newport Beach, CA · On-site

$30 - $35/hr

Monitor and own key performance indicators (KPIs) such as call volume, average handle time, first ... Competitive hourly compensation of $30-$35 per hour * Comprehensive health insurance, including ...

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$30 - $35/hr

Monitor and own key performance indicators (KPIs) such as call volume, average handle time, first ... Competitive hourly compensation of $30-$35 per hour * Comprehensive health insurance, including ...

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$30 - $35/hr

Monitor and own key performance indicators (KPIs) such as call volume, average handle time, first ... Competitive hourly compensation of $30-$35 per hour * Comprehensive health insurance, including ...

PrimeCare Medical, Inc.

Registered Nurse

Ebensburg, PA · On-site

$33 - $38/hr

... call for inmate/patients and provide provisional diagnosis and treatment for selected minor ... In addition to the hourly pay rate PrimeCare Medical also offers Overtime Pay, Shift Differential ...

PrimeCare Medical, Inc

Registered Nurse

Ebensburg, PA · On-site

... call for inmate/patients and provide provisional diagnosis and treatment for selected minor ... In addition to the hourly pay rate PrimeCare Medical also offers Overtime Pay, Shift Differential ...

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Hourly Inmate Call Monitoring information

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How much do hourly inmate call monitoring jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for hourly inmate call monitoring in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.31 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

Hourly Inmate Call Monitoring jobs typically do not pay $10,000 a month without specialized skills or experience. High-paying roles that reach this level often involve entrepreneurship, sales, real estate, or skilled trades, but most require relevant skills, certifications, or significant experience rather than just a job title. Such high earnings are uncommon in entry-level or standard monitoring positions.

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the key skills and qualifications needed to thrive as an Hourly Inmate Call Monitoring professional, and why are they important?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

Are inmate phone calls monitored?

Inmate call monitoring is a common responsibility for Hourly Inmate Call Monitoring staff, who listen to or record calls to ensure security and compliance with facility rules. Monitoring is typically conducted using specialized audio surveillance systems and requires attention to privacy policies and legal regulations.

What are some typical challenges faced by someone working in Hourly Inmate Call Monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.

What is a corrections monitoring technician?

A corrections monitoring technician is responsible for overseeing inmate phone calls and communications to ensure security and prevent illegal activity. They typically operate monitoring systems, document suspicious behavior, and may require training in security protocols and communication technology. The role often involves working in a correctional facility environment and adhering to strict confidentiality standards.

How much money is a 15-minute jail call?

Hourly Inmate Call Monitoring jobs typically involve overseeing calls that may be billed at rates ranging from a few cents to several dollars per minute, depending on the service provider and call type. A 15-minute jail call can cost between $1.50 and $15 or more, based on the call's billing rate. Monitoring these calls requires understanding call costs and ensuring compliance with regulations.
More about Hourly Inmate Call Monitoring jobs
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What are the most commonly searched types of Inmate Call Monitoring jobs? The most popular types of Inmate Call Monitoring jobs are:
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Hourly Inmate Call Monitoring jobs near you
Infographic showing various Hourly Inmate Call Monitoring job openings in the United States as of June 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,308 per year, or $16 per hour.
Inmate Services Coordinator

Inmate Services Coordinator

State of Montana

Billings, OK • On-site

Other

Posted 16 days ago

State Of Montana rating

8.6

Company rating: 8.6 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

1st of 50 rated states

Job description

INMATE SERVICES COORDINATOR
MONTANA WOMEN'S PRISON
BILLINGS, MT

The Montana Department of Corrections (DOC) is creating a safer Montana through Accountability, Rehabilitation and Empowerment. If you want to work making positive changes in your community, the Montana Department of Corrections is the place for you!

The Public Safety Division operates Montana's prisons safely and securely and provides supervision and support for offenders in the community through its Probation and Parole Bureau. The work performed in this division is integral to the department's mission to create a safer Montana through accountability, rehabilitation, and empowerment. Make a difference! Join us today!

The Inmate Services Coordinator is responsible for managing inmate services, which include, but is not limited to: hobby, photo shop, beauty shop, canteen, grounds and all inmate workers.  This position is responsible for coordinating recruitment and selection of inmate workers, as well as supervising and directing inmate workers within the area of responsibility.  The Inmate Services Coordinator also assists in developing inmate job profiles, ensuring monthly performance evaluations, and verifying/approving timesheets for inmate workers.

The hourly rate of this position will increase by $1.00 per hour or 2.5%, whichever is greater, effective July 1, 2026, in accordance with HB13.

QUALIFICATIONS

The knowledge, skills and abilities for this position are typically acquired through a combination of education and experience equivalent to:

  • High School Diploma

  • 1 or more years of job-related work experience

  • Experience using Microsoft computer software such as Word, Excel, and Outlook

  • Valid Driver's License

  • Alternative combinations of education and experience will be considered on a case-by-case basis.

BENEFITS

Your service is rewarded with competitive compensation and generous State of Montana Benefits.

State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.

APPLICATION INSTRUCTIONS

Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application.

To initiate an application and be considered, you must attach your resume, cover letter, and mark the attachments as a "Relevant File". In your cover letter, state why you are applying for the position and anything that makes you uniquely qualified. Applications missing required documentation may not be considered.

Successful applicants will be subject to:

  • Criminal history check

  • Child/patient/offender abuse registries

  • Reference checks

The Department of Corrections participates in E-Verify to confirm employment eligibility.  After accepting a job offer and completing form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification.   For more information about E-Verify, please visit the E-Verify website found here, https://www.e-verify.gov/.

NOTICES

Prison Rape Elimination Act (PREA) -  Any person who has 1) engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution; 2) been convicted of engaging in or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or 3) been civilly or administratively adjudicated to have engaged in activity as described in the latter, are not qualified for this position.

Tobacco Free - The use of all tobacco products, including smokeless tobacco products and tobacco substitutes is prohibited in Department of Corrections buildings.  In secure care facilities possession of tobacco products is prohibited.

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