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Hourly Inmate Call Monitoring Jobs (NOW HIRING)

Autauga County, AL

CORRECTIONS DEPUTY

Prattville, AL · On-site

$1.4K - $2.4K/wk

Guards and monitors inmates with an emphasis on well-being and security; maintains constant radio ... Conducts roll-call of all prisoners at the start and end of each shift. * Delivers all inmate ...

Lake County

Detention Administrative Assistant

Polson, MT · On-site

$17 - $18/hr

Monitor inventory levels for office, detention, medical, janitorial, and inmate supplies; Order ... WAGE : $17 - 18.00/hourly, depending on experience. BENEFITS : Lake County offers excellent ...

City of Myrtle Beach

Detention Officer

Myrtle Beach, SC · On-site

$56K/yr

Monitors inmate activities inside the facility on a continual basis, such as during meals, cleaning ... Supervises inmates attending visitation, during meals, and during medical call; reports unusual ...

Livingston County

Corrections Officer - Jail

Howell, MI · On-site

$26.51 - $35.25/hr

... visitation, inmate mail, and electronic monitoring of the entire Jail facility. Benefits ... sick call, court appearances, attorney visits, transfers to other facilities, etc. * Maintain ...

Calvert County

Correctional Deputy

Barstow, MD · On-site

$25.56 - $27.29/hr

Controls entry to and exit from secure areas of the center; monitors inmate behavior in areas of ... Subject to call in or to remain on the job with short notice for emergencies. FLSA Status: No ...

Cowlitz County

Corrections Officer

Kelso, WA · On-site

$70K - $81K/yr

Monitor mentally ill or suicidal inmates. Assist medical personnel to ensure inmate take prescribed ... and to call to assistance as needed. Attend and participate in staff meetings. Contribute with ...

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Hourly Inmate Call Monitoring information

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How much do hourly inmate call monitoring jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for hourly inmate call monitoring in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the key skills and qualifications needed to thrive as an Hourly Inmate Call Monitoring professional, and why are they important?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

What are some typical challenges faced by someone working in Hourly Inmate Call Monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.
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Hourly Inmate Call Monitoring jobs near you
Infographic showing various Hourly Inmate Call Monitoring job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,308 per year, or $16 per hour.
Operations Technician - Federal Reintegration Centers

Operations Technician - Federal Reintegration Centers

BRIDGES OF AMERICA

Jacksonville, FL

$12.25/hr

Full-time

Re-posted 15 days ago

Job description

Progress your career with the largest and fastest growing Community Re-Entry and Residential Therapeutic Community services provider in the nation. Bridges International is the oldest and most successful private non-profit provider of re-entry services in the state of Florida and has expanded its services to inmates and probationers globally. We provide a continuum of care in Residential Substance Abuse Treatment Programs, Transition Centers, and Community Release Centers, for offenders and probation populations. Here at Bridges of Florida we strongly believe that "A Man Can Change".

Join us in changing lives at our Federal Reintegration Centers location as an Operations Technician, as this position plays a key role in our clients' continued success. In this role, we are looking for individuals with strong leadership skills and a passion for inspiring, helping and challenging others. The ideal candidate will be required to perform the following:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  1. Shall provide supervision, counseling, custody and control, employment development and coordination, and other related services to inmates.

  2. Supervise inmate population at all times, including meal times, work periods, visitation, and furloughs.

  3. Ensure the safety and welfare of inmates, staff, and visitors.

  4. Conducts daily inspections of housing areas.

  5. Records and reports maintenance problems through weekly inspections.

  6. Conduct weekend phone monitors to inmate’s employers.

  7. Collect and record inmate paychecks.

  8. Conduct all necessary counts, according to written policy.

  9. Conduct intake on all new inmate.

  10. Attend all staff meetings, when requested.

  11. Maintain all daily, weekly, monthly Log Books, and any other required documentation.

  12. Sign inmates out to work and Furloughs, documenting all necessary forms.

  13. Ensure inmates return all IDs, except inmate ID cards, when returning from outside activities.

  14. Miscellaneous filing and record keeping.

  15. Supervise inmate population at all times, including meal times, work periods, visitation, and furloughs.

  16. Ensure the safety and welfare of inmates, staff, and visitors.

  17. Conducts daily inspections of housing areas.

  18. Records and reports maintenance problems through weekly inspections.

  19. May perform duties of an Electronic Monitor as needed.

  20. Conduct weekend phone monitors to inmate's employers.

  21. Clock in and out utilizing the company time and attendance system.

  22. Must be able to perform the major functions of job with or without and accommodation.

  23. Perform other related duties as assigned by immediate supervisor.

* All Federal hourly positions will receive and additional $4.22/ hour (up to 40 hours per week) for health & welfare. 

EXPERIENCE: Prefer three years of experience working in the criminal justice field; will train those with applicable skills in related fields.

EDUCATION: High school degree, college degree desired

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