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Hourly Inmate Call Monitoring Jobs in Ohio (NOW HIRING)

HAN Staff

Registered Nurse (RN)

Cleveland, OH · On-site

Call the Licensed Independent Providers for medication and treatment orders, and/or other ... Job responsibilities: -Monitor, as directed, inmate/resident inpatient hospitalizations for early ...

Wellpath

Nurse Practitioner (NP) Hourly

Findlay, OH

... or designee to monitor the provision of clinical services. Additionally, they communicate ... Must have the patience and tact to deal with the inmate patient population and ability to work ...

UMR

Medical Call Center Agent

Cuyahoga Falls, OH · On-site

$16 - $29/hr

Responsibilities include monitoring and responding to emails, accurately documenting and relaying ... The salary for this role will range from $16 - $29 hourly based on full-time employment. We comply ...

divvyDOSE

Medical Call Center Agent

Cuyahoga Falls, OH · On-site

$16 - $29/hr

Responsibilities include monitoring and responding to emails, accurately documenting and relaying ... The salary for this role will range from $16 - $29 hourly based on full-time employment. We comply ...

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Hourly Inmate Call Monitoring information

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the key skills and qualifications needed to thrive in hourly inmate call monitoring?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

What are some typical challenges faced in hourly inmate call monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.
What are the most commonly searched types of Inmate Call Monitoring jobs in Ohio? The most popular types of Inmate Call Monitoring jobs in Ohio are:
What are popular job titles related to Hourly Inmate Call Monitoring jobs in Ohio? For Hourly Inmate Call Monitoring jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Hourly Inmate Call Monitoring jobs in Ohio look for? The top searched job categories for Hourly Inmate Call Monitoring jobs in Ohio are:
What cities in Ohio are hiring for Hourly Inmate Call Monitoring jobs? Cities in Ohio with the most Hourly Inmate Call Monitoring job openings:
Hourly Inmate Call Monitoring jobs near you
Infographic showing various Hourly Inmate Call Monitoring job openings in Ohio as of August 2026, with employment types broken down into 59% Full Time, 33% Part Time, and 8% Nights. Highlights an 100% In-person job distribution.

Registered Nurse (RN)

HAN Staff

Cleveland, OH • On-site

Other

Re-posted 7 days ago

Job description

Must live 70+ miles from the facility for this opening
This is a travel position located in Lovington, OH. Candidate must live 70+ miles from facility to qualify for this opening
Job Summary:
The Registered Nurse (RN) plans and provides comprehensive nursing care including, but not limited to, executing Licensed Independent Provider's orders, dispensing and administering medications, and assisting Licensed Independent Provider in examinations and treatment of patients. Applies nursing and supervisory techniques required in the care, treatment and referrals of inmates/residents. Performs all technical/clinical procedures within the scope of his/her education and licensure. Apply appropriate nursing skills in the area and treatment of inmates/residents. Attend sick call with the physician to see inmates/residents; prepare a list of inmates/residents to be examined; prepare examining room and equipment. Operate pill call, dispense medication and document as required by applicable policies and/or procedures. Call the Licensed Independent Providers for medication and treatment orders, and/or other emergencies. Examine and assess new inmates/residents with illnesses or injuries or inmates/residents who become ill or injured; refer inmates/residents to the emergency room or other appropriate healthcare facility as required by their condition. Perform emergency procedures as needed and notify Licensed Independent Provider for treatment orders. Assist in coordinating professional medical services provided by contract personnel and seeing that their needs are addressed.
Job responsibilities:
-Monitor, as directed, inmate/resident inpatient hospitalizations for early releases whenever appropriate.
-Provide guidance, supervise and monitor nursing care provided by licensed vocational/practical nursing staff and non-licensed medical staff.
-Maintain a good working relationship with facility staff, nursing staff, contract providers and outside provider agencies.
-Utilize established corporate, facility and correctional policies and procedures in making decisions, but use sound independent judgment in meeting the responsibilities and performing the duties of the position.
-Regularly evaluate the provision of medical services to prevent the inappropriate use, or duplication of those services.
-Maintain absolute security and confidentiality of all medical records.
-Assist Health Service Administrator with the review of medical files to determine all provided services are documented.
-Closely monitor all potential catastrophic illnesses.
-Audit pharmacy use for adherence to formulary, as directed or required.
-Comply with all applicable pharmacy laws, especially those covering controlled substances.
-Observe and record inmate/resident behavior.
-Inspect the medical unit for items that could be used as contraband by inmate/residents; securely store or safely dispose of supplies and equipment.
-Provide health counseling and health education on individual or group basis, as required.
-Assist Health Service Administrator to prepare and maintain a variety of standard narrative, statistical, summary and/or operational records, reports and logs, using appropriate grammar, to include filing, alphabetizing and labeling; properly process all reports and documents in a timely manner.
-Read, analyze, comprehend and interpret medical and technical procedures, governmental regulations, legal and non-legal documents.
-Review, process and respond (via corporate counsel) to lawsuits; attend court hearings, when necessary.
-Facilitate, where applicable, NCCHC/ACA/JCAHO accreditation of the medical program by providing the required level of efficiency and approved, appropriate medical services.
-Prepare and disseminate safety and accident reports as required by policies and procedures; take appropriate action in cases of serious and unusual incidents and emergencies.
**See Attachment for Full Job Description**
Required Skills & Experience:
-N/A
Preferred Skills & Experience:
-One (1) year of professional nursing experience.

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