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Hourly Inmate Call Monitoring Jobs in Ohio (NOW HIRING)

Wellpath

Nurse Practitioner (NP) Hourly

Findlay, OH · On-site

$66.83 - $74.26/hr

... or designee to monitor the provision of clinical services. Additionally, they communicate ... Must have the patience and tact to deal with the inmate patient population and ability to work ...

New

EchoStar

Call Center Sales Rep - Remote

Akron, OH

$34K/yr

... and 2+ monitors. * Employee responsible for all setup costs (except where required by law ... Compensation listed may reflect a combination of hourly pay rate and location pay differential. The ...

New

EchoStar

Call Center Sales Rep - Remote

Akron, OH · On-site

$34K/yr

... and 2+ monitors. * Employee responsible for all setup costs (except where required by law ... Compensation listed may reflect a combination of hourly pay rate and location pay differential. The ...

New

Prime Staffing

Travel PCU Registered Nurse

Columbus, OH · On-site

$1.9K - $2.5K/wk

... Monitoring Chemotherapy*, MS/Tele*, Nasal Cannula, Non-invasive airway management, Ortho trauma ... Unit is locked and requires access from Corrections Officer (CO) to enter. -CO to inmate ratio is 1 ...

Prime Staffing

Travel PCU Registered Nurse

Columbus, OH · On-site

$1.9K - $2.5K/wk

... Monitoring Chemotherapy*, MS/Tele*, Nasal Cannula, Non-invasive airway management, Ortho trauma ... Unit is locked and requires access from Corrections Officer (CO) to enter. -CO to inmate ratio is 1 ...

Prime Staffing

Travel PCU Registered Nurse

Columbus, OH · On-site

$1.9K - $2.5K/wk

... Monitoring Chemotherapy*, MS/Tele*, Nasal Cannula, Non-invasive airway management, Ortho trauma ... Unit is locked and requires access from Corrections Officer (CO) to enter. -CO to inmate ratio is 1 ...

Prime Staffing

Travel PCU Registered Nurse

Columbus, OH · On-site

$1.9K - $2.5K/wk

... Monitoring Chemotherapy*, MS/Tele*, Nasal Cannula, Non-invasive airway management, Ortho trauma ... Unit is locked and requires access from Corrections Officer (CO) to enter. -CO to inmate ratio is 1 ...

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Hourly Inmate Call Monitoring information

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the key skills and qualifications needed to thrive as an Hourly Inmate Call Monitoring professional, and why are they important?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

What are some typical challenges faced by someone working in Hourly Inmate Call Monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.
What are the most commonly searched types of Inmate Call Monitoring jobs in Ohio? The most popular types of Inmate Call Monitoring jobs in Ohio are:
What are popular job titles related to Hourly Inmate Call Monitoring jobs in Ohio? For Hourly Inmate Call Monitoring jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Hourly Inmate Call Monitoring jobs in Ohio look for? The top searched job categories for Hourly Inmate Call Monitoring jobs in Ohio are:
What cities in Ohio are hiring for Hourly Inmate Call Monitoring jobs? Cities in Ohio with the most Hourly Inmate Call Monitoring job openings:
Hourly Inmate Call Monitoring jobs near you
Infographic showing various Hourly Inmate Call Monitoring job openings in Ohio as of July 2026, with employment types broken down into 59% Full Time, 33% Part Time, and 8% Nights. Highlights an 100% In-person job distribution.
988 Crisis Call Coordinator

988 Crisis Call Coordinator

North Central Mental Health Services, Inc.

Columbus, OH

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

North Central operates the largest 988 Call Center in Ohio.  People struggling with mental health crises can call 988, a new, national hotline number focused on providing lifesaving suicide prevention and crisis services.  The 988 network is made up of over 200 call centers nationwide receiving calls, chats and texts from people in crisis connecting callers with specialists trained to assist with mental health crises, including psychotic symptoms and substance abuse.  

This is non-exempt, full-time position reporting to the 988 Suicide Prevention Services Director.  Work week availability is required 7-days, Sunday through Saturday. This means you can be scheduled to work any day of the week, including weekends.  Shifts will be completed on site. Must successfully complete required training.

  • 1st Shift: 7:00 a.m.-3:00 p.m. (1 position open)
  • 2nd Shift: 3:00 p.m.-11:00 p.m. (3 positions open)

Rate of pay is $22.00 hourly. Training is required and provided.

Key Functions

  • Provide coverage for national 988 directed calls to our call center during shift hours weekly (40 hours); will include weekend hours either on a rotational basis or permanently scheduled, if preferred.
  • May including initiating and responding to emergency service departments such as fire, police or social service organizations to assist survivors and execute trauma-informed crisis stabilization techniques.
  • May actively participate in training other Suicide & Lifeline employees or provide silent monitoring of calls during active sessions.
  • Report issues requiring resolution through electronic means, as necessary.

Requirements

  • Associate's degree required, Bachelor's degree preferred
  • Steady consistency to report timely and fulfill duties
  • Willingness to successfully complete paid Suicide Prevention training program requirements for preparedness
  • Ability to demonstrate and maintain poise
  • Computer experience, including MS Office products and email

Perks

  • Electronic Onboarding
  • Team-Oriented Environment
  • Excellent Health, Dental and Vision Care Coverage Options
  • Employer Paid Life Insurance, Long-Term Disability and AD&D Coverages
  • Supplemental Life Purchase Options
  • Ancillary Benefits to Include Long-Term Care and Whole Life Options
  • 401(k) and Roth Plans with Employer Matching & Discretionary Contributions
  • Generous Paid Vacation, Holidays, Sick and Personal Days
  • Mileage Reimbursement at the Federal rate
  • Free Parking
  • North Central is a Federal Student Loan Forgiveness Participant
  • Referral Bonuses
  • CARF Nationally Accredited Establishment
  • Serving Franklin County for over 50 years
  • Acknowledged Among Top Non-Profit Organizations

Background and reference checks will be conducted. Individuals are not considered applicants until they have completed an application and completed an on-site interview. Completing the application does not guarantee employment. In accordance with North Central's Drug-Free Workplace Policy, pre-employment drug testing will be administered. EOE/AA


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Employment Type: FULL_TIME

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